Ss 1228232187957401 9

溝通發消費券有跟我說嗎 ? Communication

溝通的過程 ,[object Object],[object Object],[object Object],[object Object],溝通媒介發訊者收訊者訊息噪音噪音噪音噪音回饋編碼編碼濾網

阻礙溝通的因素發訊者講不清楚不願講清楚用詞不當態度不對時機不對說話有成見

阻礙溝通的因素接收者不想聽聽不懂假裝聽懂心不在焉外來干擾抗拒心理不認同

溝通三要素認知能力社會能力語言能力

成為一個良好的溝通者 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

影響人際溝通的因素人際距離肢體動作

人際溝通 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

人際距離 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

肢體動作與姿勢 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

肢體動作與姿勢 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

臉部表情 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

如何與上司溝通 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

基本天性 ,[object Object],[object Object],[object Object]

不利於溝通的人性一 ,[object Object],面子之爭

不利於溝通的人性二 ,[object Object],[object Object],[object Object],[object Object],微觀而不宏觀

不利於溝通的人性三 ,[object Object],[object Object],[object Object],自我意識過強

不利於溝通的人性四假設心理我以為你知道

不利於溝通的人性五主觀心態偏見成見不審先判

信任 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

缺乏信任 ,[object Object],[object Object],[object Object]

溝通行為法則一 ,[object Object],[object Object],照鏡法則

溝通行為法則二 ,[object Object],[object Object],和敬第一

溝通行為法則三 ,[object Object],[object Object],態度優先

同理心的表達 ,[object Object],[object Object],[object Object],[object Object]

同理心的表達 ( 續 ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

同理心的表達 ,[object Object],[object Object]

多說謙讓語 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

其他增進人際關係和溝通的小技巧 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ss 1228232187957401 9

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