3. Is a planning process designed to
assure that all the brand contacts
received by a customer or prospect
for a product, service, or
organization are relevant
to that person and consistent
over time.
4. Coordinating Media1
Marketers should combine personal and non-
personal communication channels to increase to
achieve maximum impact and increase message
reach and impact.
7. Implementing IMC2
Integrated marketing Communications can produce
stronger message consistency and help build a
BRAND EQUITY and create greater SALES IMPACT.