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BUSINESS PLAN
Alyssa Louise Lozanes
Happy Thoughts, The Events Specialists
Estanzia Subd., Brgy. Mandalagan, Bacolod City
739-45-68
0917-970-5304
happythoughts@gmail.com
EXECUTIVE SUMMARY
Brief Description of the Project
Happy Thoughts, The Event Specialists, is a start-up business that aims big time. Happy Thoughts brings
to the community of Bacolod a new breath of air in the event planning market. By combining worked
and reworked experiences, going the extra mile, Happy Thoughts will lead the market, providing the
best quality results, at all times.
Happy Thoughts is an equal opportunity business making its expertise and its products available to help
its customers plan their own events.
Mission
Communication is vital in our fast-paced world. Happy Thoughts strives to be the best choice of clients
by helping to ease their event planning burden. Applying consistent professionalism and desired work
ethics, Happy Thoughts will ensure a worry and hassle-free event at a reasonable price.
Objectives
Happy Thoughts is a start-up business aimed at the big time. It will take all the employees, owners,
founders, and vendors daily living the vision that Happy Thoughts represents. The vision manifests itself
in three ways:
1. Be one of the top three event planning specialists in the Bacolod City.
2. Provide clients with treasured memories at every event
3. Justly compensate all the employees
Keys to Success
Our keys to success include the commitment to quality by every person who is part of the team. Each of
us will be responsible to push ourselves to a higher level of professionalism in three areas:
1. Consistent, accurate fulfillment of the client's wishes.
2. Competitive pricing for the quality of services offered.
3. Significant profit made on each event planned.
Brief profile of the Entrepreneur
Alyssa Louise Lozanes is an A.B Communication graduate at University of St. La Salle-Bacolod. With her
passion to learn and share happiness to others, she has been a part of a lot of events, whether as a
production staff, production manager, talent, and as the event coordinator. With thorough experience
in handling events, Alyssa Louise Lozanes aims to give her clients “Happy Thoughts” in their every event.
Project’s Contributions to the Economy
Happy Thoughts is, in part, the answer to demands of the social world, on the working family,
heavily-burdened office, out-of-town business, or special occasion in need of special recognition. As a
business, we understand the needs of public and private organizations. As parents and family members,
we understand the needs of setting special time apart from other events in our lives. Happy Thoughts
strives to accomplish these goals, in Bacolod and eventually other areas of Negros Occidental.
Section 1
MARKETING PLAN
Description of the Product
Happy Thoughts, The Event Specialists, is a start-up business that aims big time. Happy Thoughts brings
to the community of Bacolod a new breath of air in the event planning market. By combining worked
and reworked experiences, going the extra mile, Happy Thoughts will lead the market, providing the
best quality results, at all times.
Company Summary
Happy Thoughts is a small business designed to meet the needs of the ever changing social world.
Bacolod City is the current home with plans to expand to branch offices within four years. Happy
Thoughts' staff of two, with numerous contract vendors, plans events, and writes event-planning
products. Happy Thoughts is invested in the community it resides in.
Happy Thoughts is, in part, the answer to demands of the social world, on the working family, heavily-
burdened office, out-of-town business, or special occasion in need of special recognition. As a business,
we understand the needs of public and private organizations. As parents and family members, we
understand the needs of setting special time apart from other events in our lives. Happy Thoughts
strives to accomplish these goals, in Bacolod and eventually other areas of Negros Occidental.
Company Ownership
Happy Thoughts is established as a sole proprietorship. All aspects of the business will be documented
to ensure clients can count on the same results every time. The documents will become the basis of
ownership. The sole proprietor will use his or her name as the guarantor of each service. Therefore, the
sole proprietor must embody the vision and mission of Happy Thoughts.
Start-up Summary
Through careful planning on the part of the founder, the start-up costs for Happy Thoughts are minimal.
It began as a home-based business with little overhead, and it continues to demand fewer outlays of
funds as a service-based business. It is the wish of the founder to remain a debt-free establishment.
However, recognizing that in reality not all variables are controllable, outside financing is a viable option.
Comparison of the Product with Its Competitors
List of Competitors
Direct:
DIRECT COMPETITOR ADDRESS
Lips Events Services Pueblo San Antonio, 6100 Bacolod City
Eye Candy Creative Design Mandalagan, Bacolod City
Events Gallery 715 B.S. Aquino Drive, Villamonte, Bacolod City
6100, Philippines
Cocoy 17th Lacson Street, Bacolod City, Negros
Occidental, Philippines
Da Works Events and Special Project Outfit 52 Rosario-Gatuslao Sts., Bacolod City, Negros
Occidental, Philippines
Julius “Rod Simon”Ulgasan 169 Jalandon Street, Bacolod City, Negros
Occidental, Philippines
Manuel P. Sombilla Sto. Niño BS Aquino Drive, Bacolod City, Negros
Occidental, Philippines
Stanley June “Stanley Jordan” Dequit 17th Lacson Street, Bacolod City, Negros
Occidental, Philippines
Espejo Novelties Bacolod 2nd Floor Plaza Mart Building, Araneta Street,
Bacolod City, Negros Occidental, Philippines
Cyrus Legaspi Alcala Bacolod City, Negros Occidental, Philippines
Clay Weddings and Events 2nd Flr. Bargain Square Mall, San Juan St., ,
Bacolod City, Negros Occidental
Blissful Thoughts Circumferential Rd, Dakbanwa sang Bacolod
6100, Philippines
Party Perks Circle Inn Building, Lopez Jaena Street, Bacolod
City, Negros Occidental
Leo Vision Bacolod City
SKT Digital Bacolod City
And a lot more
OTHER COMPETITORS
-Hotels and Conference Halls in Bacolod City
-Employees or people who wanted to do it on their own
Competitive Comparison
Happy Thoughts is in a unique position of competition. We compete against hotels with conference
facilities, conference centers, other event planners both on the large and small scale, persons within an
organization who are assigned the task of organizing an event, and people who wish to organize their
own events without the benefit of assistance. The benefits and drawbacks of each of our competitors as
compared with the services we offer are hardly a match in quality and price.
1. Hotels and Conference Centers
Strengths: On-site facilities, equipment, and support staff. Ability to transport and house persons for
overnight stays. Able to internalize costs of transportation and equipment.
Weakness: Often very expensive, impersonal, rely on unskilled labor for support staff. The error rate is
high due to high volume and traffic from other events happening at the same time.
2. Other Event Planners
Strengths: Have been in the market longer, have established a reputation and client base.
Weakness: Reputation precedes them, no systems-based businesses designed to produce consistent
results; focus on smaller events, specialized events are main focused rather than all events; do not have
the supporting products to market with, or instead of, event planning services.
3. Employees or Persons wishing to do it themselves
Strengths: Internalized cost of planning the event; able to add tiny personalized touches that have
meaning within the group or family.
Weakness: Consumes time that could be spent on other things; don't have access to the best prices,
services, and other needed resources available.
Happy Thoughts, although young, draws from the age-old tradition of going above and beyond what is
expected, every time. Our systems for event planning have been drawn from experience and thorough
research to ensure the maximum efficiency while minimizing the possibility of error. We employ local
vendors who have the same desire to be the best at what they do, while providing un-matchable
services. Thus, we give back to the community by providing jobs outside of our organization. We
encourage new and upcoming small businesses who provide a service within our need base to step up to
the challenge of being the best through their contract with Happy Thoughts.
Our products will serve the function of aiding those that cannot afford the cost of an event planner. We
wish to make our event planning tips available to those who need a helping hand. Happy Thoughts is a
member of the community. Through event planning, Happy Thoughts gets the opportunity to laugh
when the community laughs and cry when the community cries, to rejoice when the community rejoices
and to help put the pieces back together when things change or begin to fall apart. We care about the
things that have meaning in the lives of our neighbors.
Location
Estanzia Subd., Brgy. Mandalagan, Bacolod City
Market Area
Happy Thoughts is located inside the city limits of Bacolod City, Negros Occidental. It is a home-based
business. Most meetings with clients are conducted in social settings, such as restaurants, coffee
houses, the client's home, facilities wishing to be used for the event, or over the phone. Although the
demand has not yet reached its peak, Happy Thoughts will eventually move from its home- based into a
small office complex, also within the city limits of Bacolod City, Negros Occidental.
The company will maintain a high degree of professionalism. All offices are equipped with the latest in
business technology, such as telephone systems, computers, fax machines, email, printers, and
software. Each location will have a secure storage area for supplies and equipment used in events, such
as walkie-talkies, cellular phones, portable fax machines, and laptops.
Main Customers
Market Segmentation
Happy Thoughts has a very diverse grouping of target market. Individuals as well as organizations
demand the services we provide. In order to provide the greatest depth of information, the market
segments have been broken down into private and public organizations, and age groups.
1. Private Organizations and Businesses
Private organizations make up the single largest portion of Happy Thoughts' client base. Private
organizations such as businesses, corporations, and political parties host the most events on the
largest scales; therefore, these events generate larger revenues per event. The majority of larger
scale holiday functions will fall under this segment.
2. Public Organizations
Government agencies host many events every year. Happy Thoughts hopes to alleviate the
pressure of event planning for public employees. The second single largest segment, the public
sector, can save money and give back to its community at the same time. These events are
moderate in scale with middle to low revenues generated. Emphasis is placed on the visibility of
the event for public viewing. The majority of organizational family functions will fall under this
segment.
3. Age Breakdowns
o Under 24: Persons under the age of twenty-four (24) using an event planner are rare at
best. We hope to tap the early college graduates who have begun their professional
careers but have not yet started their families. These events will focus mainly on themes
with moderate to high energy appeal. The revenues generated will range from
moderate to high, depending on the event. The majority of weddings will fall into this
segment.
o Ages 25-55: The persons that fall into this age group are employed, middle to upper-
middle class families. The reason they choose event planners is they are too busy to do
it themselves. Therefore, Happy Thoughts will be on hand for questions, contact will be
moderate in length but occur regularly so as not to disturb the daily life of the families.
These events will generate moderate revenues, with a few generating low revenues.
The majority of special occasion planning will occur in this market segment.
o Ages 56 and above: Persons over the age of 55 have reached the turning point of life.
Many are retiring, others are celebrating anniversaries of significant years, and still
others are seeing that their children's special events are taken care of. These events will
generate moderate to high revenues depending upon the income level of the family
(direct correlation to social status). Most holiday parties, and other special occasions,
such as wedding receptions and reunions, will occur in this market segment.
4. Other
This segment has no direct information to compile for a description. It consists of any event
planned that does not fit into one of the above categories.
Target Market Segment Strategy
Our target markets are middle to upper-middle class families, couples, individuals, or private and public
organizations. We chose these groups because they are most able to afford event planners, and have
the least amount of time to spare for event planning in general. Families demand attention, employees
are overburdened, and overwhelming detail needed to plan large events are too large a constraint to
place on people not trained in the area of event planning.
The fast pace of the world we live in leaves little time for extra things we would like to do, like plan
events, parties, and social get-togethers. Happy Thoughts fills the need by being available to take on the
burden of planning so that people can spend time on more important things, like family and friends. The
demand for this service can only increase considering the rise in incomes, population, and need for
interpersonal relations in the workplace.
Strategy and Implementation Summary
Marketing Strategy
We have discussed our client base as being predominately middle to upper-middle class individuals,
couples or families, public and private organizations. We must then look at the needs of these markets
and cater to them. We promise the same great results, every time.
When marketing to individuals, the idea of releasing them from the task, freeing their time for family
and friends, and the promise of a worry-free event are the buzz words and concepts. Our marketing is
predominantly by word of mouth or visual connection to large events these individuals have
participated in or worked at.
When marketing to public or private organizations, the idea of greater efficiency for the money and a
professional event without error would be the key concept. Groups, especially large ones, do not wish to
deal with problems that arise due to oversight on their part. If the guarantee of worry-free, error-free
events is available at a cost benefit to them, there really appears to be no better choice.
Sales Strategy
Happy Thoughts deals with a diverse market of clients. Within each market segment, closing of sales will
differ. Each approach is described as follows:
1. Private and Public Organizations
Sales will be concluded one to two days after the end of the event. A follow-up phone call will
be placed informing the client of the total cost, number of attendees, and information about the
billing packet that will arrive at their offices. Feedback forms will be included in these packets to
ensure the client is being served as they deem appropriate. Form letter thank-yous will be sent
following each event.
2. Individuals
Sales will be concluded with a follow-up phone call one to two days after the event. The phone
call will explain the total cost of the event, number of attendees, and information concerning
the billing. Individual parties of any age group are placed on a billing cycle. Invoices will be sent
out the 25th of the month and will be due the 10th of the following month. Feedback forms will
be included in these packets to ensure the client is being served as they deem appropriate.
Thank-you cards will follow each individual event.
Selling Price
For our services rates:
5,000Php - on the Day Event Coordination Services Fee
We also have turn over coordination (at least 4-6 months planning/coordination) for only -
13,000Php and
15,000Php - is Full Coordination Services Fee (at least 7-9 months planning/coordination)
3,000php-5,000php --> on the day coordination for civil wedding only (*still negotiable depending on
the services you need)
5,000php --> on the day coordination for a DEBUT Party only (*at least 3 months planning/coordination)
5,000php --> on the day coordination for a KIDDIE Party only (*at least 3 months planning/coordination)
Note: below 3 months wedding/debut or other event coordination may subject to rush coor. fee.
*Rates are applicable to 100pax & below
Sales Forecast
Happy Thoughts is expected to begin in a smaller scale, however it envisions growing at a rapid pace to
keep up with the demand. Steady rate of sales growth is a great reward, however it can’t be denied that
sales will vary monthly depending on the types of occasions being covered by Happy Thoughts. Rapid
increases during the holiday season will boost sales and then allow that growth to level off at a steady
rate.
Promotional Measures
Happy Thoughts Events Specialists aim to boost its name using “word of mouth” marketing. Also, it will
use New Media, (Facebook, Twitter and blogging sites) to freely advertise Happy Thoughts’ services.
Marketing Budget
Only the monthly internet connection and electricity will be the main concern of the marketing budget
since the owner would incorporate word of mouth advertising and social media in boosting the brand
recognition of Happy Thoughts.
Section 2
PRODUCTION PLAN
Products and Services
Happy Thoughts mainly provides the following services:
 Consultation
 Event scheduling
 Discounted invitations and products
 Vendor confirmation
 Rehearsal attendance (in certain events)
 Budget planning
 Supervision of the event/ceremony set-up
Also, Happy Thoughts got some products to offer:
 Party Pack- The Party Pack is a complete kit for any party. It includes decorations, lighting effects
guide, disposable theme cameras, cutlery, plates, napkins, cups, punch mix (or recipe), snack
supplies (or recipe), tablecloths, theme music (where applicable), invitations, thank-you cards,
and a step-by-step guide to planning, putting together,and hosting the event.
 Step-by-Step Guides- These booklets include a calendar to map out the event, a step-by-step
guide on what is needed for and how to put together a successful, worry-free event, resource
information, popular refreshments with recipes, games, and tips to put their event in the record
books. The events available include birthdays for all ages, meetings, retreats, parties, vacations,
and special occasion celebrations such as graduations, holidays, showers, weddings, and
receptions.
Sources of Equipment
Happy Thoughts would tap related services for the desired events. Florists, photographers, Lights and
Sounds, videographers, catering services, Bakeries and pastries would be in collaboration with us.
Fixed Capital
400,000 php
Mac Desktop PHP 80,000
Printer w/ scanner and Photocopier PHP 20,000
Monthly Internet (1 year) PHP 12,000
Planner with calendar PHP 1,500
Party Pack (complete kit) PHP 200,000
Cartridge (5 sets) PHP 4,000
Miscellaneous fee PHP 50,000
Contingency fund PHP 32,500
TOTAL PHP 400,000.00
Life of Fixed Capital
The capital is estimated to last for 2-5 years.
Planned Capacity
Happy Thoughts will allot a maximum of 3 events per month as the starting range.
Future Capacity
Happy Thoughts could cater up to 5 events per month as the demand rises. Entertaining clients
from other cities may now be possible.
Terms And Conditions Of Purchase Of Equipment
The equipments and facilities shall be used with outmost care to last for a good period of time.
Section 3
ORGANIZATION AND MANAGEMENT PLAN
Form of Business
Happy Thoughts, the Events Specialists is under the Events Planning Industry that aims to cater the busy
people from Bacolod City.
Organizational Structure
The management team within Happy Thoughts will be small in the beginning. The primary employee is
the founder, who plans events, then contracts with caterers, decorators, disc jockeys, and bands to fill
out the event. A contract labor site manager will be on hand to work the events as a liaison and vendor
coordinator. Thus, there are two main employees with various levels of vendors.
When Happy Thoughts reaches its expansion goals, each office will have one to two event planners, an
office assistant, two to three site managers for the events, and a product and marketing specialist. This
team will function as one with constant communication through weekly staff meetings, email, and
message boards. All jobs are interrelated. The performance of one effects the performance of the
others; therefore, each team member expects nothing but the best from each other.
As it functions currently, we see no gaps in the management of this organization. Should Happy
Thoughts grow beyond its estimated size, more positions in specialized areas will need to be added as
well as additional site support and office assistance. To fill these positions, Happy Thoughts is looking for
energetic, teachable, detail-oriented persons who want the potential to grow and improve their skills
within the organization. Happy Thoughts wants to be the best; therefore, they will hire those who want
to succeed.

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An events organizing business plan

  • 1. BUSINESS PLAN Alyssa Louise Lozanes Happy Thoughts, The Events Specialists Estanzia Subd., Brgy. Mandalagan, Bacolod City 739-45-68 0917-970-5304 happythoughts@gmail.com
  • 2. EXECUTIVE SUMMARY Brief Description of the Project Happy Thoughts, The Event Specialists, is a start-up business that aims big time. Happy Thoughts brings to the community of Bacolod a new breath of air in the event planning market. By combining worked and reworked experiences, going the extra mile, Happy Thoughts will lead the market, providing the best quality results, at all times. Happy Thoughts is an equal opportunity business making its expertise and its products available to help its customers plan their own events. Mission Communication is vital in our fast-paced world. Happy Thoughts strives to be the best choice of clients by helping to ease their event planning burden. Applying consistent professionalism and desired work ethics, Happy Thoughts will ensure a worry and hassle-free event at a reasonable price. Objectives Happy Thoughts is a start-up business aimed at the big time. It will take all the employees, owners, founders, and vendors daily living the vision that Happy Thoughts represents. The vision manifests itself in three ways: 1. Be one of the top three event planning specialists in the Bacolod City. 2. Provide clients with treasured memories at every event 3. Justly compensate all the employees Keys to Success Our keys to success include the commitment to quality by every person who is part of the team. Each of us will be responsible to push ourselves to a higher level of professionalism in three areas: 1. Consistent, accurate fulfillment of the client's wishes. 2. Competitive pricing for the quality of services offered. 3. Significant profit made on each event planned. Brief profile of the Entrepreneur Alyssa Louise Lozanes is an A.B Communication graduate at University of St. La Salle-Bacolod. With her passion to learn and share happiness to others, she has been a part of a lot of events, whether as a
  • 3. production staff, production manager, talent, and as the event coordinator. With thorough experience in handling events, Alyssa Louise Lozanes aims to give her clients “Happy Thoughts” in their every event. Project’s Contributions to the Economy Happy Thoughts is, in part, the answer to demands of the social world, on the working family, heavily-burdened office, out-of-town business, or special occasion in need of special recognition. As a business, we understand the needs of public and private organizations. As parents and family members, we understand the needs of setting special time apart from other events in our lives. Happy Thoughts strives to accomplish these goals, in Bacolod and eventually other areas of Negros Occidental.
  • 4. Section 1 MARKETING PLAN Description of the Product Happy Thoughts, The Event Specialists, is a start-up business that aims big time. Happy Thoughts brings to the community of Bacolod a new breath of air in the event planning market. By combining worked and reworked experiences, going the extra mile, Happy Thoughts will lead the market, providing the best quality results, at all times. Company Summary Happy Thoughts is a small business designed to meet the needs of the ever changing social world. Bacolod City is the current home with plans to expand to branch offices within four years. Happy Thoughts' staff of two, with numerous contract vendors, plans events, and writes event-planning products. Happy Thoughts is invested in the community it resides in. Happy Thoughts is, in part, the answer to demands of the social world, on the working family, heavily- burdened office, out-of-town business, or special occasion in need of special recognition. As a business, we understand the needs of public and private organizations. As parents and family members, we understand the needs of setting special time apart from other events in our lives. Happy Thoughts strives to accomplish these goals, in Bacolod and eventually other areas of Negros Occidental. Company Ownership Happy Thoughts is established as a sole proprietorship. All aspects of the business will be documented to ensure clients can count on the same results every time. The documents will become the basis of ownership. The sole proprietor will use his or her name as the guarantor of each service. Therefore, the sole proprietor must embody the vision and mission of Happy Thoughts. Start-up Summary Through careful planning on the part of the founder, the start-up costs for Happy Thoughts are minimal. It began as a home-based business with little overhead, and it continues to demand fewer outlays of funds as a service-based business. It is the wish of the founder to remain a debt-free establishment. However, recognizing that in reality not all variables are controllable, outside financing is a viable option.
  • 5. Comparison of the Product with Its Competitors List of Competitors Direct: DIRECT COMPETITOR ADDRESS Lips Events Services Pueblo San Antonio, 6100 Bacolod City Eye Candy Creative Design Mandalagan, Bacolod City Events Gallery 715 B.S. Aquino Drive, Villamonte, Bacolod City 6100, Philippines Cocoy 17th Lacson Street, Bacolod City, Negros Occidental, Philippines Da Works Events and Special Project Outfit 52 Rosario-Gatuslao Sts., Bacolod City, Negros Occidental, Philippines Julius “Rod Simon”Ulgasan 169 Jalandon Street, Bacolod City, Negros Occidental, Philippines Manuel P. Sombilla Sto. Niño BS Aquino Drive, Bacolod City, Negros Occidental, Philippines Stanley June “Stanley Jordan” Dequit 17th Lacson Street, Bacolod City, Negros Occidental, Philippines Espejo Novelties Bacolod 2nd Floor Plaza Mart Building, Araneta Street, Bacolod City, Negros Occidental, Philippines Cyrus Legaspi Alcala Bacolod City, Negros Occidental, Philippines Clay Weddings and Events 2nd Flr. Bargain Square Mall, San Juan St., , Bacolod City, Negros Occidental Blissful Thoughts Circumferential Rd, Dakbanwa sang Bacolod 6100, Philippines Party Perks Circle Inn Building, Lopez Jaena Street, Bacolod City, Negros Occidental Leo Vision Bacolod City SKT Digital Bacolod City And a lot more OTHER COMPETITORS -Hotels and Conference Halls in Bacolod City -Employees or people who wanted to do it on their own Competitive Comparison Happy Thoughts is in a unique position of competition. We compete against hotels with conference facilities, conference centers, other event planners both on the large and small scale, persons within an organization who are assigned the task of organizing an event, and people who wish to organize their
  • 6. own events without the benefit of assistance. The benefits and drawbacks of each of our competitors as compared with the services we offer are hardly a match in quality and price. 1. Hotels and Conference Centers Strengths: On-site facilities, equipment, and support staff. Ability to transport and house persons for overnight stays. Able to internalize costs of transportation and equipment. Weakness: Often very expensive, impersonal, rely on unskilled labor for support staff. The error rate is high due to high volume and traffic from other events happening at the same time. 2. Other Event Planners Strengths: Have been in the market longer, have established a reputation and client base. Weakness: Reputation precedes them, no systems-based businesses designed to produce consistent results; focus on smaller events, specialized events are main focused rather than all events; do not have the supporting products to market with, or instead of, event planning services. 3. Employees or Persons wishing to do it themselves Strengths: Internalized cost of planning the event; able to add tiny personalized touches that have meaning within the group or family. Weakness: Consumes time that could be spent on other things; don't have access to the best prices, services, and other needed resources available. Happy Thoughts, although young, draws from the age-old tradition of going above and beyond what is expected, every time. Our systems for event planning have been drawn from experience and thorough research to ensure the maximum efficiency while minimizing the possibility of error. We employ local vendors who have the same desire to be the best at what they do, while providing un-matchable services. Thus, we give back to the community by providing jobs outside of our organization. We encourage new and upcoming small businesses who provide a service within our need base to step up to the challenge of being the best through their contract with Happy Thoughts. Our products will serve the function of aiding those that cannot afford the cost of an event planner. We wish to make our event planning tips available to those who need a helping hand. Happy Thoughts is a member of the community. Through event planning, Happy Thoughts gets the opportunity to laugh when the community laughs and cry when the community cries, to rejoice when the community rejoices and to help put the pieces back together when things change or begin to fall apart. We care about the things that have meaning in the lives of our neighbors.
  • 7. Location Estanzia Subd., Brgy. Mandalagan, Bacolod City Market Area Happy Thoughts is located inside the city limits of Bacolod City, Negros Occidental. It is a home-based business. Most meetings with clients are conducted in social settings, such as restaurants, coffee houses, the client's home, facilities wishing to be used for the event, or over the phone. Although the demand has not yet reached its peak, Happy Thoughts will eventually move from its home- based into a small office complex, also within the city limits of Bacolod City, Negros Occidental. The company will maintain a high degree of professionalism. All offices are equipped with the latest in business technology, such as telephone systems, computers, fax machines, email, printers, and software. Each location will have a secure storage area for supplies and equipment used in events, such as walkie-talkies, cellular phones, portable fax machines, and laptops. Main Customers Market Segmentation Happy Thoughts has a very diverse grouping of target market. Individuals as well as organizations demand the services we provide. In order to provide the greatest depth of information, the market segments have been broken down into private and public organizations, and age groups. 1. Private Organizations and Businesses Private organizations make up the single largest portion of Happy Thoughts' client base. Private organizations such as businesses, corporations, and political parties host the most events on the largest scales; therefore, these events generate larger revenues per event. The majority of larger scale holiday functions will fall under this segment. 2. Public Organizations Government agencies host many events every year. Happy Thoughts hopes to alleviate the pressure of event planning for public employees. The second single largest segment, the public sector, can save money and give back to its community at the same time. These events are moderate in scale with middle to low revenues generated. Emphasis is placed on the visibility of the event for public viewing. The majority of organizational family functions will fall under this segment. 3. Age Breakdowns o Under 24: Persons under the age of twenty-four (24) using an event planner are rare at best. We hope to tap the early college graduates who have begun their professional careers but have not yet started their families. These events will focus mainly on themes with moderate to high energy appeal. The revenues generated will range from
  • 8. moderate to high, depending on the event. The majority of weddings will fall into this segment. o Ages 25-55: The persons that fall into this age group are employed, middle to upper- middle class families. The reason they choose event planners is they are too busy to do it themselves. Therefore, Happy Thoughts will be on hand for questions, contact will be moderate in length but occur regularly so as not to disturb the daily life of the families. These events will generate moderate revenues, with a few generating low revenues. The majority of special occasion planning will occur in this market segment. o Ages 56 and above: Persons over the age of 55 have reached the turning point of life. Many are retiring, others are celebrating anniversaries of significant years, and still others are seeing that their children's special events are taken care of. These events will generate moderate to high revenues depending upon the income level of the family (direct correlation to social status). Most holiday parties, and other special occasions, such as wedding receptions and reunions, will occur in this market segment. 4. Other This segment has no direct information to compile for a description. It consists of any event planned that does not fit into one of the above categories. Target Market Segment Strategy Our target markets are middle to upper-middle class families, couples, individuals, or private and public organizations. We chose these groups because they are most able to afford event planners, and have the least amount of time to spare for event planning in general. Families demand attention, employees are overburdened, and overwhelming detail needed to plan large events are too large a constraint to place on people not trained in the area of event planning. The fast pace of the world we live in leaves little time for extra things we would like to do, like plan events, parties, and social get-togethers. Happy Thoughts fills the need by being available to take on the burden of planning so that people can spend time on more important things, like family and friends. The demand for this service can only increase considering the rise in incomes, population, and need for interpersonal relations in the workplace. Strategy and Implementation Summary Marketing Strategy We have discussed our client base as being predominately middle to upper-middle class individuals, couples or families, public and private organizations. We must then look at the needs of these markets and cater to them. We promise the same great results, every time.
  • 9. When marketing to individuals, the idea of releasing them from the task, freeing their time for family and friends, and the promise of a worry-free event are the buzz words and concepts. Our marketing is predominantly by word of mouth or visual connection to large events these individuals have participated in or worked at. When marketing to public or private organizations, the idea of greater efficiency for the money and a professional event without error would be the key concept. Groups, especially large ones, do not wish to deal with problems that arise due to oversight on their part. If the guarantee of worry-free, error-free events is available at a cost benefit to them, there really appears to be no better choice. Sales Strategy Happy Thoughts deals with a diverse market of clients. Within each market segment, closing of sales will differ. Each approach is described as follows: 1. Private and Public Organizations Sales will be concluded one to two days after the end of the event. A follow-up phone call will be placed informing the client of the total cost, number of attendees, and information about the billing packet that will arrive at their offices. Feedback forms will be included in these packets to ensure the client is being served as they deem appropriate. Form letter thank-yous will be sent following each event. 2. Individuals Sales will be concluded with a follow-up phone call one to two days after the event. The phone call will explain the total cost of the event, number of attendees, and information concerning the billing. Individual parties of any age group are placed on a billing cycle. Invoices will be sent out the 25th of the month and will be due the 10th of the following month. Feedback forms will be included in these packets to ensure the client is being served as they deem appropriate. Thank-you cards will follow each individual event. Selling Price For our services rates: 5,000Php - on the Day Event Coordination Services Fee We also have turn over coordination (at least 4-6 months planning/coordination) for only - 13,000Php and 15,000Php - is Full Coordination Services Fee (at least 7-9 months planning/coordination) 3,000php-5,000php --> on the day coordination for civil wedding only (*still negotiable depending on the services you need)
  • 10. 5,000php --> on the day coordination for a DEBUT Party only (*at least 3 months planning/coordination) 5,000php --> on the day coordination for a KIDDIE Party only (*at least 3 months planning/coordination) Note: below 3 months wedding/debut or other event coordination may subject to rush coor. fee. *Rates are applicable to 100pax & below Sales Forecast Happy Thoughts is expected to begin in a smaller scale, however it envisions growing at a rapid pace to keep up with the demand. Steady rate of sales growth is a great reward, however it can’t be denied that sales will vary monthly depending on the types of occasions being covered by Happy Thoughts. Rapid increases during the holiday season will boost sales and then allow that growth to level off at a steady rate. Promotional Measures Happy Thoughts Events Specialists aim to boost its name using “word of mouth” marketing. Also, it will use New Media, (Facebook, Twitter and blogging sites) to freely advertise Happy Thoughts’ services. Marketing Budget Only the monthly internet connection and electricity will be the main concern of the marketing budget since the owner would incorporate word of mouth advertising and social media in boosting the brand recognition of Happy Thoughts.
  • 11. Section 2 PRODUCTION PLAN Products and Services Happy Thoughts mainly provides the following services:  Consultation  Event scheduling  Discounted invitations and products  Vendor confirmation  Rehearsal attendance (in certain events)  Budget planning  Supervision of the event/ceremony set-up Also, Happy Thoughts got some products to offer:  Party Pack- The Party Pack is a complete kit for any party. It includes decorations, lighting effects guide, disposable theme cameras, cutlery, plates, napkins, cups, punch mix (or recipe), snack supplies (or recipe), tablecloths, theme music (where applicable), invitations, thank-you cards, and a step-by-step guide to planning, putting together,and hosting the event.  Step-by-Step Guides- These booklets include a calendar to map out the event, a step-by-step guide on what is needed for and how to put together a successful, worry-free event, resource information, popular refreshments with recipes, games, and tips to put their event in the record books. The events available include birthdays for all ages, meetings, retreats, parties, vacations, and special occasion celebrations such as graduations, holidays, showers, weddings, and receptions. Sources of Equipment Happy Thoughts would tap related services for the desired events. Florists, photographers, Lights and Sounds, videographers, catering services, Bakeries and pastries would be in collaboration with us. Fixed Capital 400,000 php Mac Desktop PHP 80,000 Printer w/ scanner and Photocopier PHP 20,000 Monthly Internet (1 year) PHP 12,000 Planner with calendar PHP 1,500 Party Pack (complete kit) PHP 200,000
  • 12. Cartridge (5 sets) PHP 4,000 Miscellaneous fee PHP 50,000 Contingency fund PHP 32,500 TOTAL PHP 400,000.00 Life of Fixed Capital The capital is estimated to last for 2-5 years. Planned Capacity Happy Thoughts will allot a maximum of 3 events per month as the starting range. Future Capacity Happy Thoughts could cater up to 5 events per month as the demand rises. Entertaining clients from other cities may now be possible. Terms And Conditions Of Purchase Of Equipment The equipments and facilities shall be used with outmost care to last for a good period of time.
  • 13. Section 3 ORGANIZATION AND MANAGEMENT PLAN Form of Business Happy Thoughts, the Events Specialists is under the Events Planning Industry that aims to cater the busy people from Bacolod City. Organizational Structure The management team within Happy Thoughts will be small in the beginning. The primary employee is the founder, who plans events, then contracts with caterers, decorators, disc jockeys, and bands to fill out the event. A contract labor site manager will be on hand to work the events as a liaison and vendor coordinator. Thus, there are two main employees with various levels of vendors. When Happy Thoughts reaches its expansion goals, each office will have one to two event planners, an office assistant, two to three site managers for the events, and a product and marketing specialist. This team will function as one with constant communication through weekly staff meetings, email, and message boards. All jobs are interrelated. The performance of one effects the performance of the others; therefore, each team member expects nothing but the best from each other. As it functions currently, we see no gaps in the management of this organization. Should Happy Thoughts grow beyond its estimated size, more positions in specialized areas will need to be added as well as additional site support and office assistance. To fill these positions, Happy Thoughts is looking for energetic, teachable, detail-oriented persons who want the potential to grow and improve their skills within the organization. Happy Thoughts wants to be the best; therefore, they will hire those who want to succeed.