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Ladies and Gentlemen, it’s time to zone out
When was the last time you actually felt cool?
As an adult, you become comfortable with yourself
But go back to a time when you were in school, when you were a tween
Images sourced from Grey India’s library
You were at a vulnerable time in your life
An age where you didn’t know where you were
Your life was all about duality
You wanted to grow up
But didn’t want to lose out on the freedom that childhood gave you
You wanted to watch the latest TV show
But didn’t want to stop watching cartoons
Images sourced from Grey India’s library
All of a sudden, a new figure came into your life
Your Friends
And boy, their opinions mattered
You wanted to follow them, be like them
You wanted to listen to the same music as they did
But you still wanted to rock out to what you liked
You needed the same haircut as them
But you wanted you to look like you
You cared about what they thought about you
But you still wanted to be what you thought you were
You wanted to be just the way they were
But in your own way
You wanted to express yourself
But still be cool to them
And finding that balance gave you many sleepless nights
Time to zone back in
Because it still is keeping the tweens of today up at night
Because after all these years, tweens are still going through the same struggles
The same trials and tribulations
The same emotions as you were
And that’s where our product comes in
There are over 22,000 tweens living in our catchment area
and let’s not forget, when we talk to them, we’ll be capturing the attention of younger children,
who want to be like the tweens (even the younger siblings)
Sourced from superdpmographics
And this is what the new Build-A-Bear workshop will be to them
the most meaningful activity
at the mall that will allow them
to express their inner coolness
And this is what the new Build-A-Bear workshop will be to them
because it offers them the chance
to design a unique stuffed animal
and keep updating their creation
with the latest trends
So how do we appeal to them?
How do we tell them that Build-A-Bear is in town?
And how do we get them there?
Competition is stiff
But therein lies the opportunity
Tweens may not be aware of the brand
Or may not identify with what it has to offer
But let’s look at what they have to say about how they feel
And through our research, we know that
The duality is as strong as ever
Images sourced from Grey India’s library, insights from the sound research
To address this, we need to create a shift in their minds
I’m cool because I’m
like my friends
I’m cool because
I’m me, and yet
like my friends
So how do we do that?
Well, luckily there’s help
As a brand, we do not make them one of the Hoi Pilloi
We make them stand out, without being the outliers
We are the gateway to ambit self-expression
We are the indicators of inner coolness
We are Build-A-Bear, and we let them create their own world
And we invite them to build their own stories
So
Are you ready to see some ambit self
expression?
How does it work?
Pre-Launch
Gaining traction
Poster Campaign
Strategically placed posters to create a buzz
Storefront Stories
Using an idle storefront to drive awareness and interaction
Man in a bear suit educating people at the mall
Inviting them to visit the storefront to build their own story
Visitors encouraged to build their own stories on a famous movie scene
via an interactive board
Users encouraged to post it and tag the @guildfordbuildabear
instagram account with the #mybearmyway
They also need to their friends to like their picture
The top 5 most liked pictures get a free stuffed animal
Once the store opens, everyone can come in and get a discount by
showing their original photo
Get Well Soon!
Harnessing creativity at school
Tie up with 3 schools in the area to hold a drawing contest
Children given a blank card and a blank bear sticker
And asked to draw a story that’ll make sick children feel better
And customize the bear and make it a part of the story
The students will also be given flyers that tell them that
we’re coming to town
The cards are then sent to the paediatric wing of the Surrey
Hospital and Outpatient Centre
We also pick 10 winners and give them a free customized toy
We also donate identical toys to the hospital
Can be done in both pre and post launch phases
Goldilocks and bears
A match made in sweet heaven
A week before the launch, Goldilocks bakeshop introduces a line of Build-A-Bear cookies that
continues for the next 2 weeks
For the duration of the 3 weeks, goldilocks also gives a $5 gift card with the purchase of every 3
cookies
For the next 2 weeks, any customer that comes into the bakery with a new Build-A-Bear stuffed
animal gets a free cookie
Google Ad-words
At this time, we also begin buying select Google ad-words
Launch and Post-Launch
Continue building momentum
BearTheater
In Theatre Installation
At a section in the Landmark Theatre, a small Build-A-Bear installation will be put in
It’ll show bears watching the trailers of the movies playing at the theatres,
interspersed the campaign messaging
It’ll also have a bearized poster of the main attraction that is playing
While appropriate movies are playing, the theatre can also give out gift cards
with every ticket
Furthermore, they’ll also host bring your bear to the movies wherein every
cinemagoer who is brings their bear to the movies gets free popcorn
Direct Mail Campaign
Taking stories to the TA’s homes
A cutout of a blank bear is mailed to homes in the catchment area
The recipients are given instructions to build their own story by colouring
the bear, putting it against a background they think tells their story
They’ll bring the photo along with the mailer to get $5 off on their purchase
#buildmystory
keeping customers engaged through instagram
It’s all about dressing up their furry friend and going on an adventure
After the purchase, every week customers will be encouraged to post pictures of
their bear on an adventure that tells their story based on a pre-decided theme
The theme will keep changing every week and users will have to post them
with the #buildmystory and will have to mention @guildfordbuildabear
Users will have to get their friends to like their pictures and we’ll regram
them on our page to encourage more voting
Every week, the user who gets the highest vote will get his/her picture
put up on the walls of the store as the ‘bear of the week’ and will also win
a $20 gift card to induce more purchasing
Post on VancityBuzz
Vancouver’s premier local knowhow website
An advertorial like post on VancityBuzz will tell visitors about Build-A-
Bear now being at the Guildford Town Centre and will also guide users to
the #buildmystory instagram contest
Build-A-Bear is now in surrey
shares | 20 hours ago
So that’s how we’ll do it
But how much do we pay?
A detailed budget is in your hands
And this is how we measure it
Keeping the target audience engaged
- Pre Launch is goal is to gain rapid
awareness
- Movie scene captures an audience of
100+
- Charity Event with 500 students
participation
- 100% if posters and flyers disseminated
- Participation in Contests
- 20 new subscribers to Instagram
channel per week with 15% week
growth rate
- Goal of 50 pictures submitted on
Instagram per week
- More than 50 picture, reduce from
500 to 400
- Click throughs
- 1000 VanCity Buzz referrals
- 100 Google SEO referrals per week
- 50 Mentions of Build-a-Bear per week
- Generated Foot traffic
- 1000 customer per week depreciating
at 10% rate (900, 810, 729, etc…)
- 10 Tweens bring in direct mail
advertisements per week
- 25 Tweens visit movie with bears per
week
So what did we talk about today?
- We went on a journey back in time to understand our target audience
- We got to know what their biggest pain was
- And you got to know that we have the potential to alleviate that need, to
become a doctor of sorts, by letting them -
Build their own story
Thank You
Questions?
Appendix
Reach/Time* Pre*Launch* Launch* +*1*Month* +*2*Months*
Guildford*Mall*
Guildford*Area*
Greater**
Vancouver*Area*
Bear%Scene%
Posters%
Direct%Mail%
1st%Instagram%Contest%
Goldilocks%
Cookies%
Google%SEO%
2nd%Instagram%Contest%
Flyers%
Charity%Event%
Theater%
Implementation Timeline
Physical) Digital)Legend& Partnership)
Effectiveness of Media
Why we chose what we chose
- Store board outside the store will enthrall the prospective customers in the bear building
experience building the momentum up to the launch
- Flyers will be a medium to reach out to individual customers through our part time resources
engaging in interactive conversations
- A3 posters in various community and recreation centers will convey our creative content in a
larger, well presented format
- Direct mails with bear shaped cut out cards will be sent in the target segment area- informing
everyone about the launch in the Guildford Town Centre with personalized context
- Charity event with involvement of hospitals and schools will engage our secondary
target market in a creative way and encourage them to visit the store to try building
the bear in the theme of their choice available
Pre Launch
-Once the store is launched, to gain more traction we start to engage
existing customers in meaningful ways on social media
-Instagram will be employed to run a # contest as tweens spend most of
their time on the platform to showcase their creativity in photography
-Further, the Vancity Buzz advertorial space is being used to promote
Instagram # contest, as their FB page is the second most - fans engaged
page in Canada.
-Google SE0/SEA will assist customers know about the launch because the
first thing your customer does is for example Google “ Bear workshop”
when you see a poster/flyer
Post Launch
Locations considered for communication, including posters
Guildford)Recrea.on)Center)
Fleetwood)Community))
Center)
Sungod)Recrea.on)
Center)
Walnut)Grove)Community)
Center)
Willowbrook)Recrea.on)Center)
Surrey)Nature)Center)
DMZ)Youth)Center)
Party)Works)Interac.ve)
Fun)World)Family)
Playcentre)
Captain)Kids)
Family)Fun)Center)
The)Great)Escape)
Odeon)Strawberry)
Hill)Cineplex)
Langley)Cineplex)
Hollywood)3)Cinemas)
Target Area Statistics
Overview
Population & HH Statistics
we have calculated that 10% of the 0-14 yo age
group will be within the age range of 8-14
Bibliography
http://www.eprintfast.com/direct-mail-marketing.html?
gclid=CKTTp_yN68QCFY6Rfgod0D4Ayw 	
  


http://printingpeach.ca/flyer-printing/?gclid=CMH35JuQ68QCFUiEfgodulMAUA 	
  


https://www.canadapost.ca/web/business/support/direct-mail/prices.page#section-
unaddressed-admail 
Budget References
http://www.city-data.com/canada/Surrey-City-age.html
superdemographics.com
http://mediasavvygirls.com/the-big-tween-market-machine-tracing-the-
development-and-impact-of-marketing-to-pre-adolescents/
#sthash.GCQmslQ3.xg7shOXA.dpbs
http://www.marketingsherpa.com/article/how-to/data-spending-habits-dos-donts
https://gtrconsulting.wordpress.com/2008/07/17/hello-world/
http://www.goodhousekeeping.com/life/parenting/tips/a18210/tween-shopping-peer-
pressure/
http://42051.faithweb.com/Tween%20consumes%20catalog%20clothing%20purchase
%20behavior.html
http://www.joanganzcooneycenter.org/wp-content/uploads/2012/11/
jgcc_kidsonline.pdf
thesoundresearch.com
Other Resources Consulted
All images have been sourced from Getty Images or from the library of Grey
Worldwide India Pvt. Ltd.
Image Sources

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