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EVENT MANAGEMENT
WWW.GALLUSEVENTS.CO.UK
PRACTICALLY PERFECT PA - ASSIST EVENTS
WHAT WE ARE GOING TO COVER TODAY
1. IDENTIFY WHAT IS WRONG WITH OUR EVENTS
2. LEARN OR EMBED A STRUCTURED APPROACH TO RUN OUR
EVENTS
3. LEARN FROM OTHER EVENTS AND EVENT ORGANISERS
4. OPEN UP YOUR CREATIVITY
5. UNDERSTAND HOW TO MAKE CHANGES THAT STICK
6. ENSURE YOUR EVENTS ARE NOT BORING
7. ENSURE THAT OTHERS HELP MAKE YOUR EVENTS DIFFERENT
WHAT ARE YOUR
OBJECTIVES FOR TODAY?
AND WHO ARE YOU?
Photo by Nina Matthews Photography - Creative Commons Attribution License http://www.flickr.com/
photos/21560098@N06
Created with Haiku
“IF I GAVE PEOPLE WHAT THEY
THOUGHT THEY WANTED, THEY
WOULD HAVE SIMPLY HAD A
FASTER HORSE”
Henry Ford
CREATE THE DEMAND
Photo by Nina Matthews Photography - Creative Commons Attribution License http://www.flickr.com/
photos/21560098@N06
Created with Haiku
ANY ADDITIONAL
OBJECTIVES?
IDENTIFYING BARRIERS TO CHANGE
1. LACK OF TIME TO BE CREATIVITY
2. NO ONE IN THE BUILDING VALUING CREATIVITY
3. CLIENT OR STAKEHOLDERS NOT WANTING TO
TAKE ANY "RISK"
4. ATTENDEES, EXHIBITORS, SPEAKERS OR
SPONSORS NOT SUPPORTING CREATIVITY
WE WANT REASONS BEHIND EACH
BARRIER.
BARRIERS TO CHANGE
IDENTIFYING BARRIERS TO CHANGE
1. LACK OF TIME TO BE CREATIVITY
2. NO ONE IN THE BUILDING VALUING CREATIVITY
3. CLIENT OR STAKEHOLDERS NOT WANTING TO
TAKE ANY "RISK"
4. ATTENDEES, EXHIBITORS, SPEAKERS OR
SPONSORS NOT SUPPORTING CREATIVITY
HOW DO YOU ORGANISE YOUR
EVENTS? - WHAT ARE YOUR STEPS?
AND HOW MANY ARE THERE?
OBJECTIVES
WHAT WILL A SUCCESSFUL EVENT LOOK LIKE TO YOUR
CUSTOMERS / STAKEHOLDERS AND YOUR ORGANISATION?
HOW WILL YOU BE ABLE TO MEASURE THIS SUCCESS?
WHAT ARE THE OBJECTIVES OF EACH INDIVIDUAL SECTION OF
THIS EVENT AND THE EVENT OVERALL?
OBJECTIVES
CASE STUDY: HONG
KONG CONFERENCE
A STAFF AWAY DAY
THAT WORKED
BUDGET AND ALLOCATION
OF RESOURCES
EVENT BUDGET HEALTH CHECK
1. You have heard of such a thing as a budget?
2. Everyone involved in the event (who has some authority) has an input into the budget
3. Everyone (above) actually, physically, signs off on the budget
4. It is realistic and based on some knowledge or experience (avoiding wild guesses and SITD)
5. It is detailed, breaking down the elements as much as possible
6. It includes both income and expenditure
7. It has a clear breakeven point (if it’s for profit) or a maximum loss point
8. It shows the “actual” against the “projected”
9. It includes a contingency related to the level of risk of the event
10.You constantly refer to the budget using it to guide your decisions
INITIAL RESEARCH
REFRESHMENTS
LET’S JUST CHECK WHERE WE ARE
▸ You know what your customers and your organisations are
expecting from this event
▸ You know how much money you can expect to earn /
spend and who will be doing what
▸ You know that your expectations are realistic, as you have
researched to some extent the event and the details
▸ So. The next step. What is the KEY FACTOR?
SECURE KEY FACTORS
MARKET AND TAILOR
EVENT
SECURE REMAINING
PARTS
GET INVOLVED IN THE
DETAILS
RUN EVENT
TIE UP THE EVENT /
DEBRIEF
THE DEBRIEF
▸ To avoid the debrief is to cement mistakes
▸ Without a debrief mistakes are seldom discussed and
often hidden
▸ You have to make time for the debrief - ditch the debrief at
your peril
▸ The 20min debrief!
“WORKING IN A CULTURE WHICH EMBRACES
THE DEBRIEF IS A SIGN THAT A HIGH
PERFORMANCE TEAM IS SURE TO FOLLOW.”
- SQUADRON LEADER, RED ARROWS
THE DEBRIEF
GETTING CREATIVE
SOMETHING CREATIVE
I’VE DONE AT AN EVENT
SOMETHING CREATIVE I’VE
SEEN AT ANOTHER EVENT
43
WHERE YOUR CREATIVITY LIVES
▸ Displaying information
▸ Old school technology
▸ Using Social Media to amplify the event
▸ Smells and the five senses
▸ Interactive spaces
▸ Personalising the experience
▸ Having a “must share”
LUNCH
MEETING DESIGN
Photo by x-ray delta one - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40143737@N02 Created with Haiku Deck
UNIQUE NETWORKING
OPPORTUNITIES
REFRESHMENTS
HOW TO TURN ATTENDEES
INTO PARTICIPANTS
ADD SOME
GAMIFICATION
HOW TO GAMIFY YOUR EVENT
1. Ask a speaker to add a test. With a prize!
2. The more you tweet the bigger your face appears on the Twitter Wall
3. The old fashioned treasure hunt using old or new technology
4. Attendee search
5. Throughout the day mark off your progress on your objectives / social
sharing your success
6. The busiest stand / The best question / The most popular photo / quote
7. Rate and share scores for speakers
8. Be a good delegate
SPEAKERS OR YOUR
EXEC WHEN THEY SPEAK!
TEXT
TEXT
SOME SPEAKER TIPS
1. As the organiser you have to be brave!
2. Tell your speakers about “Meeting Design” send them a list of all the possible sessions
3. Ask them “What will make your session truly memorable for the attendees?”
4. Write a briefing document and make them at least read it!
5. Suggest they speak to your audience before the event
6. Tell them that even though they have given the session before they have to tailor it and they have to prepare!
7. Run a “Speaker Training Workshop”
8. Tell them that you will support their creativity!
9. Explain a few things. No one likes powerpoint. Images are MUCH stronger than bullet points. And anyway,
only 30% - 40% of their session will ever be remembered
10.Suggest they have at least three key phrases that are easily remembered and as importantly easily shareable
on social media
EXHIBITORS
TEXT
TEXT
CREATIVE SPACES
TEXT
EVENT TECHNOLOGY
ONLINE EVENTS
IDENTIFYING BARRIERS TO CHANGE
1. LACK OF TIME TO BE CREATIVITY
2. NO ONE IN THE BUILDING VALUING CREATIVITY
3. CLIENT OR STAKEHOLDERS NOT WANTING TO
TAKE ANY "RISK"
4. ATTENDEES, EXHIBITORS, SPEAKERS OR
SPONSORS NOT SUPPORTING CREATIVITY
TO CEMENT THE LEARNING ATTENDEES WILL
WORK ON HOW TO MAKE THEIR EVENTS
DIFFERENT AND HOW THEY WILL ENSURE
THAT OTHERS HELP AND SUPPORT THOSE
CHANGES.
EXERCISE
EVENT MANAGEMENT
WWW.GALLUSEVENTS.CO.UK
PRACTICALLY PERFECT PA - ASSIST EVENTS

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An Introduction to creative event management

  • 2. WHAT WE ARE GOING TO COVER TODAY 1. IDENTIFY WHAT IS WRONG WITH OUR EVENTS 2. LEARN OR EMBED A STRUCTURED APPROACH TO RUN OUR EVENTS 3. LEARN FROM OTHER EVENTS AND EVENT ORGANISERS 4. OPEN UP YOUR CREATIVITY 5. UNDERSTAND HOW TO MAKE CHANGES THAT STICK 6. ENSURE YOUR EVENTS ARE NOT BORING 7. ENSURE THAT OTHERS HELP MAKE YOUR EVENTS DIFFERENT
  • 3. WHAT ARE YOUR OBJECTIVES FOR TODAY? AND WHO ARE YOU?
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Photo by Nina Matthews Photography - Creative Commons Attribution License http://www.flickr.com/ photos/21560098@N06 Created with Haiku
  • 10.
  • 11. “IF I GAVE PEOPLE WHAT THEY THOUGHT THEY WANTED, THEY WOULD HAVE SIMPLY HAD A FASTER HORSE” Henry Ford CREATE THE DEMAND
  • 12.
  • 13. Photo by Nina Matthews Photography - Creative Commons Attribution License http://www.flickr.com/ photos/21560098@N06 Created with Haiku
  • 15. IDENTIFYING BARRIERS TO CHANGE 1. LACK OF TIME TO BE CREATIVITY 2. NO ONE IN THE BUILDING VALUING CREATIVITY 3. CLIENT OR STAKEHOLDERS NOT WANTING TO TAKE ANY "RISK" 4. ATTENDEES, EXHIBITORS, SPEAKERS OR SPONSORS NOT SUPPORTING CREATIVITY
  • 16. WE WANT REASONS BEHIND EACH BARRIER. BARRIERS TO CHANGE
  • 17. IDENTIFYING BARRIERS TO CHANGE 1. LACK OF TIME TO BE CREATIVITY 2. NO ONE IN THE BUILDING VALUING CREATIVITY 3. CLIENT OR STAKEHOLDERS NOT WANTING TO TAKE ANY "RISK" 4. ATTENDEES, EXHIBITORS, SPEAKERS OR SPONSORS NOT SUPPORTING CREATIVITY
  • 18. HOW DO YOU ORGANISE YOUR EVENTS? - WHAT ARE YOUR STEPS? AND HOW MANY ARE THERE?
  • 19.
  • 21. WHAT WILL A SUCCESSFUL EVENT LOOK LIKE TO YOUR CUSTOMERS / STAKEHOLDERS AND YOUR ORGANISATION? HOW WILL YOU BE ABLE TO MEASURE THIS SUCCESS? WHAT ARE THE OBJECTIVES OF EACH INDIVIDUAL SECTION OF THIS EVENT AND THE EVENT OVERALL? OBJECTIVES
  • 22. CASE STUDY: HONG KONG CONFERENCE
  • 23. A STAFF AWAY DAY THAT WORKED
  • 25. EVENT BUDGET HEALTH CHECK 1. You have heard of such a thing as a budget? 2. Everyone involved in the event (who has some authority) has an input into the budget 3. Everyone (above) actually, physically, signs off on the budget 4. It is realistic and based on some knowledge or experience (avoiding wild guesses and SITD) 5. It is detailed, breaking down the elements as much as possible 6. It includes both income and expenditure 7. It has a clear breakeven point (if it’s for profit) or a maximum loss point 8. It shows the “actual” against the “projected” 9. It includes a contingency related to the level of risk of the event 10.You constantly refer to the budget using it to guide your decisions
  • 28. LET’S JUST CHECK WHERE WE ARE ▸ You know what your customers and your organisations are expecting from this event ▸ You know how much money you can expect to earn / spend and who will be doing what ▸ You know that your expectations are realistic, as you have researched to some extent the event and the details ▸ So. The next step. What is the KEY FACTOR?
  • 29.
  • 33. GET INVOLVED IN THE DETAILS
  • 35. TIE UP THE EVENT / DEBRIEF
  • 36. THE DEBRIEF ▸ To avoid the debrief is to cement mistakes ▸ Without a debrief mistakes are seldom discussed and often hidden ▸ You have to make time for the debrief - ditch the debrief at your peril ▸ The 20min debrief!
  • 37. “WORKING IN A CULTURE WHICH EMBRACES THE DEBRIEF IS A SIGN THAT A HIGH PERFORMANCE TEAM IS SURE TO FOLLOW.” - SQUADRON LEADER, RED ARROWS THE DEBRIEF
  • 40. SOMETHING CREATIVE I’VE SEEN AT ANOTHER EVENT
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  • 49. WHERE YOUR CREATIVITY LIVES ▸ Displaying information ▸ Old school technology ▸ Using Social Media to amplify the event ▸ Smells and the five senses ▸ Interactive spaces ▸ Personalising the experience ▸ Having a “must share”
  • 50. LUNCH
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  • 68. Photo by x-ray delta one - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40143737@N02 Created with Haiku Deck
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  • 72. HOW TO TURN ATTENDEES INTO PARTICIPANTS
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  • 75. HOW TO GAMIFY YOUR EVENT 1. Ask a speaker to add a test. With a prize! 2. The more you tweet the bigger your face appears on the Twitter Wall 3. The old fashioned treasure hunt using old or new technology 4. Attendee search 5. Throughout the day mark off your progress on your objectives / social sharing your success 6. The busiest stand / The best question / The most popular photo / quote 7. Rate and share scores for speakers 8. Be a good delegate
  • 76. SPEAKERS OR YOUR EXEC WHEN THEY SPEAK!
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  • 79. SOME SPEAKER TIPS 1. As the organiser you have to be brave! 2. Tell your speakers about “Meeting Design” send them a list of all the possible sessions 3. Ask them “What will make your session truly memorable for the attendees?” 4. Write a briefing document and make them at least read it! 5. Suggest they speak to your audience before the event 6. Tell them that even though they have given the session before they have to tailor it and they have to prepare! 7. Run a “Speaker Training Workshop” 8. Tell them that you will support their creativity! 9. Explain a few things. No one likes powerpoint. Images are MUCH stronger than bullet points. And anyway, only 30% - 40% of their session will ever be remembered 10.Suggest they have at least three key phrases that are easily remembered and as importantly easily shareable on social media
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  • 97. IDENTIFYING BARRIERS TO CHANGE 1. LACK OF TIME TO BE CREATIVITY 2. NO ONE IN THE BUILDING VALUING CREATIVITY 3. CLIENT OR STAKEHOLDERS NOT WANTING TO TAKE ANY "RISK" 4. ATTENDEES, EXHIBITORS, SPEAKERS OR SPONSORS NOT SUPPORTING CREATIVITY
  • 98. TO CEMENT THE LEARNING ATTENDEES WILL WORK ON HOW TO MAKE THEIR EVENTS DIFFERENT AND HOW THEY WILL ENSURE THAT OTHERS HELP AND SUPPORT THOSE CHANGES. EXERCISE