11. “We don’t just talk! We do something practical”
‘‘Transparent decision making’ - two way process”
‘‘To work together to achieve the best standards for
the people that matter”
“Enable change and innovation to happen”
“Not let things be because they are difficult”
“That this is not just a paper exercise to be
politically correct”
13. Experiences of all
involved
The voice of a service user:
“It is not an ‘us’ and ‘them’ environment. ‘We’ are in this
together.”
The voice of a trainee:
“It was an empowering experience for all involved. It
made the process more approachable and comfortable.”
The voice of a professional:
“We made it happen! Tackled issues as we went along
despite external barriers. The involvement of service
users and cares grounds me in what I do.”
14. Common Characteristics
• Seeing people’s potential not their
problems
• Use of trusted intermediaries
• Accessible language and
information
• Redress in numbers
• Everyone willing to take risks
15. So......
Where does your power lie?
Claim it and use it to enable what matters to
people
to you,
to me,
to us,
HAPPEN
