2. Metrics for Many Purposes
Keep metrics diagnostic
and constructive! Expectation Business
Analysts
Management
Where are we? Project Sponsor
& Stakeholders
Are we on track?
Are in trouble? Why?
What can we improve?
Direction and
“Tell me how you will measure me, Project Manager
Risk/Issue
and I will tell you how I will behave.” Motivation
- Goldratt Management
Punitive metrics
are self-defeating! Development
Team
Test Team
#2
3. Agile Metric Objectives … Distilled
Outcomes-Oriented
Measures value delivered to the customer, not effort consumed.
Motivated
Intended to address relevant questions, not random speculations.
Organic
Based on readily available data – from your current processes.
Diagnostic
Helps determine what is going wrong and what to do about it.
Pattern-based
Founded on regular, reasonable, teachable patterns
#3
4. Metrics
Iteration-level Release-level Portfolio-level Enterprise
(day-to-day) (iteration-to-iteration) (relse-to-relse, prod-to-prod) (qtr-to-qtr, year-to-year)
Pacing & Flow Progress & Fitness Value & Opportunity Agility & Vitality
Executive & Line Metrics are
Management
Using Resources Effectively! NOT Evil!
LoB Product Owner If You do
& Mgmt.
Build the Right Thing! them Right,
Metrics are
Practical
Development Team Start w/ Basics
Self-Defense!
Build the Thing Right! Then, Build Up
If You Don’t Measure It, You Don’t Understand It.
4
5. Essential Release-level
Project Mgmt. Questions
Essential Progress Questions
Is this release on-time?
Is this release healthy?
Essential Quality Questions
Is this release likely to be fit-for-release when it is
ready-for-release?
Is this project (in general) and this release (in
particular) effectively satisfying our customer’s
needs?
Ultimate Diagnostic Question
What can be done to get this project back on-track?
#5
9. Metrics
Iteration-level Release-level Portfolio-level Enterprise
(day-to-day) (iteration-to-iteration) (relse-to-relse, prod-to-prod) (qtr-to-qtr, year-to-year)
Pacing & Flow Progress & Fitness Value & Opportunity Agility & Vitality
Executive & Line Metrics are
Management
Using Resources Effectively! NOT Evil!
LoB Product Owner If You do
& Mgmt.
Build the Right Thing! them Right,
Metrics are
Practical
Development Team Start w/ Basics
Self-Defense!
Build the Thing Right! Then, Build Up
If You Don’t Measure It, You Don’t Understand It.
9
10. Management & Line-of-Business
Dashboard Tiles
Support at-a-glance
summary with drill-through.
Same 4 essential questions,
at a higher level, plus …
“How much do I have to worry
about this project?” – Risk
“Are we burning budget at a
sustainable rate?” – Costs
“Does this project still make
good business sense?” – Margin
or ROI
“Does this project support further
business or other initiatives
within the company?” –
Opportunity or Program Goals
#10 Dell Agile Summit
January 24, 2007
11. 10 Feature 4, 5.00
9
8 Feature 3, 5.39
7 Feature 2, 3.16
6
Severity of Risk
5 Chg. Request 1, 10.30
4 Feature 1, 6.71
3
Which risks really *need*
2
to be addressed *now*?
1 Chg. Request 2, 9.06
0
0 1 2 3 4 5 6 7 8 9 10
Probability of Occurence of Risk
#11
13. Thank you for attending!
Questions???
Contacts:
Al Goerner Jonathan Cook
Principal Emterprise Consultant Business Development, United Kingdom
al.goerner@valtech.com jonathan.cooke@valtech.com
+01 214 724 7240 +44 7748638031