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Strategic Initiatives Process

 Initiation   Planning   Execution   Exit
Strategic Priorities Assessment


                               Strategic Priorities Grid
                                                                 Outcomes
        100                                                      Alliance Management
                                                                 Business Management
                                                                 Ambassador/Business Support
                                                                 Volunteer Management
         80                                                      Intern Management
                                                                 CRM Application
                                                                 CRM Application
         60
Value




                                                                 Social Networking Application
                                                                 Church Direct Solicitations
                                                                 Donor Management
         40                                                      Donor Special Projects Giving Application
                                                                 Education SO
                                                                 Medical Clinic SO
                                                                 SO Intel Knowledge Application
         20                                                      Community Enablement Development
                                                                 Microfinance
                                                                 Microfranchise
         0                                                       Business Incubator
                                                                 Opportunity Mgmt
              0   20      40         60        80          100   Mergers and Acquisitions

                       Ability to Execute


                                                                                                             2
Project Context – What and Who will be involved



 Organizational
    Domain




• Organization
                     Initiative       • Organization
• Stakeholders    • Goals             • Stakeholders
• Clients         • Objectives        • Clients
                  • Requirements
    Inputs                                 Output
Project Process/Deliverables

Deliverables Definitions:
1. Business Case – business justification for the project
2. Project Charter – agreement governing size and scope of project; defining
        objective, scope, resources, milestones; outcomes
3. Project Plan – the operation plan; schedule; costs
4. Milestones and reports – periodic reports showing progress and challenges facing a project. PM
        oversees work to deliver service; handle changes; deliver service to market
5. Project exit – Financial Audit; PM Journal-Documents assembled and filed
6. Lessons Learned – Evaluation of methodology and process components at each stage;


Stage                 Initiation:               Planning             Execution                Project Exit
                      Concept                                        and
                                                                     Control

Activity              Determine business need   Identify what,       Work the plan, refine,   Reflection and Evaluation
                                                whom, when           work estimates and
                                                                     delivery/communication
                                                                     flow/cost
                                                                     controls/schedules
Deliverables          1. Business Case          2. Project Charter   4. Status Reports        5. Financial Audit
                                                3. Project Plan                               6. Documents – Lessons
                                                                                              Learned/Metrics
1. Business Case Outline


Overview            Proposed                Strategic             Feedback
                    Project Details         Alignment
Proposed Project    The issue to be         Corporate             Areas for
                    solved                  Mission/Vision        classification
Project Manager     The goals and           Corporate Goals and   Decision
                    benefits of             Objectives
                    undertaking the
                    project
Contributors        The project             Department Goals
                    objectives              and Objectives
Project Objective   Needs and wants         Tactical Goals and
                                            Objectives
                    Potential Project       Project Portfolio
                    Scope
                    Risks and Impact
                    associated with
                    Project
                    Cost benefit analysis

                    ROI – return on
                    investment
2. Planning: Project Charter Outline
CONCEPT
•   Project/Table of Contents
•   Executive Summary
•   Project Mission Statement link to Corporate Mission
•   Business Case (Deliverable 1)
      – Project Strategic Goal Statement
      – Statement of Context
      – Cost Benefits/ROI
      – Project Objectives: 4-7
      – Critical Success Factors - objectives
      – Critical Success Measures – high level
PLANNING
•   Project Scope
      -     Solution Development
      -     Implementation/Integration
      -     Project Migration from pilot to ongoing
      -     Exclusions
•   List of Relevant Risks – PEST + organizational
•   List of Assumptions – PEST + organizational - alliances
•   Project Constraints
•   Identification of Stakeholders/Clients
•   Project Team Structure
EXECUTION AND CONTROL
•   Communications and Reporting
PROJECT EXIT
•   Budget/Labor/Metric Analysis
3. Planning – Project Management Life Cycle

               • Develop Business Case and Perform Feasibility Study
               • Create Project Charter
               • Assemble Project Team
 Initiation
               • Phase Review


               •Develop Project Plan
               •Develop Resources
               •Develop Financial Plan
               •Develop Quality Plan
               •Develop Risk Plan
 Planning      •Develop Communications Plan
               •Develop Alliance Plan
               •Phase Review


               • Develop Work Estimates and Delivery
               • Monitor and Control
Execution      • Phase Review



               • Project Performance and Exit Criteria
               • Quality Metrics
               • Performance Metrics
Project Exit   • Audit/PM Process Evaluation
3. Planning – Project Management Life Cycle



                                Work Assignment
Work Assignment
                                Activity
Activity
                                Tasks

Tasks
                                Sub Task (s)
3. Project Schedule Chart


                                                    Weeks
Task       Resource   1        2           3            4            5     6

   A       Tom
                                               ▲

   B       Jane

   C       Mike                                                 ►
   D       Carol

   E       Jan

   F       Ellen




       Model: Gantt chart
       Timeline: status reporting   , tracking hours §, project progress
4. Project Execution: Status Reports


                    Execute the
                    Project Plan




                                         Team
Quality Assurance
                                      Development




                                                Accountability
Communication
                         Manage Team                Maps
      Flow
                                               Actions/Updates



  Stakeholder
                         Proposals for
Communication
                       Services/Alliances
4. Monitor and Control: Status Reports


                                                    Monitor /Control




                            Integrated Change                              Verification
                                 Control                                 of Project Scope




                                                                             Quality
                Project Costs                   Schedules              Control/Performance
                                                                             Reports




     Control
Proposal/Alliance               Control Risks
    Activities
5. Project Exit – Financial Audit




                   Project Time          Project     Actuals vs.
Project Budget
                   Review and          Accounting
                     Analysis            Review       Budget
6. Exit: Project Audit


Finalize Outstanding reporting


Document Project Experience


Certification of Acceptance and Completion


Reflections on project success or failure


Evaluation: Changes to Process

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NFP Strategic Initiatives Process 2012

  • 1. Strategic Initiatives Process Initiation Planning Execution Exit
  • 2. Strategic Priorities Assessment Strategic Priorities Grid Outcomes 100 Alliance Management Business Management Ambassador/Business Support Volunteer Management 80 Intern Management CRM Application CRM Application 60 Value Social Networking Application Church Direct Solicitations Donor Management 40 Donor Special Projects Giving Application Education SO Medical Clinic SO SO Intel Knowledge Application 20 Community Enablement Development Microfinance Microfranchise 0 Business Incubator Opportunity Mgmt 0 20 40 60 80 100 Mergers and Acquisitions Ability to Execute 2
  • 3. Project Context – What and Who will be involved Organizational Domain • Organization Initiative • Organization • Stakeholders • Goals • Stakeholders • Clients • Objectives • Clients • Requirements Inputs Output
  • 4. Project Process/Deliverables Deliverables Definitions: 1. Business Case – business justification for the project 2. Project Charter – agreement governing size and scope of project; defining objective, scope, resources, milestones; outcomes 3. Project Plan – the operation plan; schedule; costs 4. Milestones and reports – periodic reports showing progress and challenges facing a project. PM oversees work to deliver service; handle changes; deliver service to market 5. Project exit – Financial Audit; PM Journal-Documents assembled and filed 6. Lessons Learned – Evaluation of methodology and process components at each stage; Stage Initiation: Planning Execution Project Exit Concept and Control Activity Determine business need Identify what, Work the plan, refine, Reflection and Evaluation whom, when work estimates and delivery/communication flow/cost controls/schedules Deliverables 1. Business Case 2. Project Charter 4. Status Reports 5. Financial Audit 3. Project Plan 6. Documents – Lessons Learned/Metrics
  • 5. 1. Business Case Outline Overview Proposed Strategic Feedback Project Details Alignment Proposed Project The issue to be Corporate Areas for solved Mission/Vision classification Project Manager The goals and Corporate Goals and Decision benefits of Objectives undertaking the project Contributors The project Department Goals objectives and Objectives Project Objective Needs and wants Tactical Goals and Objectives Potential Project Project Portfolio Scope Risks and Impact associated with Project Cost benefit analysis ROI – return on investment
  • 6. 2. Planning: Project Charter Outline CONCEPT • Project/Table of Contents • Executive Summary • Project Mission Statement link to Corporate Mission • Business Case (Deliverable 1) – Project Strategic Goal Statement – Statement of Context – Cost Benefits/ROI – Project Objectives: 4-7 – Critical Success Factors - objectives – Critical Success Measures – high level PLANNING • Project Scope - Solution Development - Implementation/Integration - Project Migration from pilot to ongoing - Exclusions • List of Relevant Risks – PEST + organizational • List of Assumptions – PEST + organizational - alliances • Project Constraints • Identification of Stakeholders/Clients • Project Team Structure EXECUTION AND CONTROL • Communications and Reporting PROJECT EXIT • Budget/Labor/Metric Analysis
  • 7. 3. Planning – Project Management Life Cycle • Develop Business Case and Perform Feasibility Study • Create Project Charter • Assemble Project Team Initiation • Phase Review •Develop Project Plan •Develop Resources •Develop Financial Plan •Develop Quality Plan •Develop Risk Plan Planning •Develop Communications Plan •Develop Alliance Plan •Phase Review • Develop Work Estimates and Delivery • Monitor and Control Execution • Phase Review • Project Performance and Exit Criteria • Quality Metrics • Performance Metrics Project Exit • Audit/PM Process Evaluation
  • 8. 3. Planning – Project Management Life Cycle Work Assignment Work Assignment Activity Activity Tasks Tasks Sub Task (s)
  • 9. 3. Project Schedule Chart Weeks Task Resource 1 2 3 4 5 6 A Tom ▲ B Jane C Mike ► D Carol E Jan F Ellen Model: Gantt chart Timeline: status reporting , tracking hours §, project progress
  • 10. 4. Project Execution: Status Reports Execute the Project Plan Team Quality Assurance Development Accountability Communication Manage Team Maps Flow Actions/Updates Stakeholder Proposals for Communication Services/Alliances
  • 11. 4. Monitor and Control: Status Reports Monitor /Control Integrated Change Verification Control of Project Scope Quality Project Costs Schedules Control/Performance Reports Control Proposal/Alliance Control Risks Activities
  • 12. 5. Project Exit – Financial Audit Project Time Project Actuals vs. Project Budget Review and Accounting Analysis Review Budget
  • 13. 6. Exit: Project Audit Finalize Outstanding reporting Document Project Experience Certification of Acceptance and Completion Reflections on project success or failure Evaluation: Changes to Process