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Analysis of Citation Services at CSULA

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Analysis of Citation Services at CSULA

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BY TIERNEY HAUPT AND MIGUEL VAZQUEZ Analysis of Citation Services at CSULA
Purpose of the Study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Survey ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Cost Analysis 20,142 potential users $0.79 each 4,331 actual RefWorks users over past year $3.69 each
Tools Used for Citation Management ,[object Object],[object Object]
Bibliographic Software Features ,[object Object],[object Object]
RefWorks Plug-ins ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Student Satisfaction ,[object Object]
Citation Errors ,[object Object],[object Object],[object Object],[object Object]
Write-in Opinions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Analysis of Citation Services at CSULA

  • 1. BY TIERNEY HAUPT AND MIGUEL VAZQUEZ Analysis of Citation Services at CSULA
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Editor's Notes

  1. Those respondents who use RefWorks generally find it to be useful But so many students (3/4 of student population) are not using the service?  Is it because they have tried it and are unhappy?   Or are they just unaware of it?
  2. The students had the opportunity to write-in responses to the last question that asked their experience with citation management software and library-hosted APA workshops Only 5 of the 39 students surveyed responded   Mostly positive   Suggestions for improvements
  3. Though our survey was not without its flaws, it did give us some insights as to why students are using citation management software.  The key services used are   Consider a switch Key features citation collection bibliographic creation  Cost    Educate Students   Advantages of Service publicity instruction   Limitations of Service