1. Disaster Recovery

3. Troubleshooting deals with single station and group problems.

6. Electric power failures

7. Natural disasters such as fire, flood or earthquake

8. Mistakes in system administration

9. Acts of nature, e.g. cyclones

10. Viral infestation of essential servers

14. Among the affected systems were some of the fibre-optic telecommunications services provided by Verizon.

16. Contact names and details of essential staff (networking, managerial and other staff)

17. Notification of affect parties

18. Isolation of affected systems

20. Details of network topology

21. Consideration of your customers and employees

22. Testing and modifying to keep current with the changes in the business

24. It is necessary to know which parts of a business are essential for the running of the business and which sections can take a little longer to get back to normal.

26. Roles and responsibilities of all staff concerned

29. Systems

34. Periodic data backups, for example, have limited value if the ‘snapshots’ are not taken frequently enough.

36. However, traditional mirroring only works over limited distances.

40. 55% had a disaster recovery plan

41. of this 55%, 34% had never tested the planOf the 440 businesses occupying the WTC and the thousands of surrounding businesses affected by lack of water and power, only approximately 200 gave evidence of any pre-planned continuity strategy.