One Page Resume

1. MIKE STAY stay.mike@gmail.com
Zagreb, Croatia, Auckland, New Zealand, Dammam, Saudi Arabia (+966) 549 383 204
GENERAL MANAGER – SUPPLY CHAIN / LOGISTICS OPERATIONS
P&L / Warehousing / Distribution / Supply Chain / Logistics / Business Turnarounds / IT / Cost Control
3PL / Transportation / Procurement / Multi-Sites / Project Management / Customer Satisfaction
Combining solid logistics, operations and IT systems expertise, I increased efficiency, customer satisfaction, staff and
financial performance for international logistics, retail, engineering, manufacturing and non-profit firms. By slashing costs and
boosting productivity, I grew revenue/profits of major multi-national organizations. Key strengths:
 Building strong, dedicated teams prepared to tackle big challenges
 Designing processes / tools to achieve exceptional performance
 Trouble-shooting and resolving key operational issues
 Providing dynamic leadership in a wide range of cultural environments
I am known as a direct yet calm leader who exemplifies Dedication, Determination and Discipline. I am highly adept at
reducing complex concepts down to the basics, and building trust at all organizational levels. My success is supported by an
MBA in Operations Management and a BA in Logistics from Alameda University in Boise, ID.
Selected Achievements
Significantly increased profit margins. Retail company produce operation was achieving 10-11% profit margin with a very
high level of waste due to quality issues. Introduced quality controls significantly improving the quality of product distributed to
retail outlets. This resulted in less waste and profit margin improvement to 14-15%
Turned around international operation. Poland WND had lost money for several years, ending 2008 with $4.8M loss.
Loaned to organization to reverse the trend. Consolidated operations, controlled costs and instituted business improvements.
Achieved profitability in four months, and organization was $1.5M in the black within ten months.
Introduced operational improvements that boosted customer service scores. Certain Maersk Logistics clients were
dissatisfied with accuracy/efficiency of services provided. Identified and resolved critical issues such as lost or miss-directed
product shipments. Improved overall customer service satisfaction rates by 70% within two years.
Executed major project on-time/within budget. Tapped to lead one of Maersk’s largest-ever warehouse management
systems implementations, based on systems/project management expertise. Deftly managed high-level design, procurement
and implementation process, praised as one of major global organizational successes.
Overhauled purchasing procedures. PDL was a group of companies, each with its own Purchasing Department.
Consolidated material requirements from multiple manufacturing sites. Prepared comparative analysis of supplier
submissions. Eliminated stock-outs, saved 8% on purchased materials and 30% on group packaging purchasing.
Career Overview
General Manager Warehousing, Hala Supply Chain Services, Saudi Arabia, 2012 current, 3PL environment, Full P&L
responsibility, Total 9 sites and 60,000 m2, Operational leadership and commercial responsibility.
DC Development Manager, Aziziya Panda, Saudi Arabia, 2010 to 2011, Retail environment, General Management, Full
P&L responsibility, Total 140,000 m2 in four distribution centers, Leadership responsibility for 1,000 people.
AMP Global Logistics, 2005 to 2009 – a global logistics firm, parent company of Maersk Logistics/Damco brands.
Country WND GM / Global Project Manager, Maersk Logistics Poland, 2008 to 2009. Managed 200 people, executing
a major turnaround.
Cluster General Manager, Maersk Logistics/Damco Cameroon, 2007 to 2008. Managed 50+ staff for BU, with business
development, commercial and operational responsibility.
National Operations Manager, Maersk Logistics Indonesia, 2005 to 2007. Managed 350 people and eight CFS,
warehousing/distribution facilities including a trucking entity operating over 20 container trucks and 120 trailers.
Inwards Goods Manager, The Warehouse, New Zealand, 2003 to 2004. Led 150 people for retail distribution site.
Warehouse Supervisor, Beca Simons, Indonesia, 2002 to 2003. Coordinated/managed warehouse operations and 30 staff.
Developed/implemented policies/procedures during furnace re-build at a PT INCO mining site.
Logistics Manager, ECC Lighting & Living, New Zealand, 2000 to 2002. Developed, maintained and implemented this 100-
employee retailer’s logistics systems, and created effective policies and procedures. Managed 15 people.
Earlier: Served as Distribution & Purchasing Manager for PDL Plastics, New Zealand; Warehouse Manager, Chequer
Packaging, Ltd., and French Country Collections, New Zealand; Warehouse Manager, European Union Task Force, Croatia;
and Assistant Warehouse Manager, International Committee of the Red Cross, Croatia.
Personal: I enjoy family activities, and all outdoor endeavors, particularly horseback riding and waterskiing.