Mike Pearson Working Without Walls Govis 2009

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    Mike Pearson Working Without Walls Govis 2009 - Presentation Transcript

    1. Working without walls Mike Pearson, SSC
    2. Cubicles
    3. Mobile working
    4. 25% Reduce costs
    5. “ Scare me with your ideas” – Bill English
    6. Scary Thought
    7. Decade of Deficit
    8. Challenges
      • Improve service delivery
      • Reduce cost
    9. UK
    10. Work environment
      • “ The work environment is a powerful and integral aspect of government business”
    11. Improve service delivery
      • “ Given the right attention and investment, it can significantly enhance the effectiveness of public service delivery”
    12. Balance
      • “ People, technology, and the workspace need to complement each other so that overall flexibility can be achieved”
    13. Not just technology Technology
    14. Technology Fairy
    15. Technology is the enabler
    16. People Technology People
    17. Place Place Technology People
    18. Flexibility Place Technology People FLEXIBILITY
    19. Wider perspective
    20. Work environment People Workspace Technology
    21. Flexibility
    22. Flexibility Designs that can adapt when external changes occur
    23. Agility
    24. Agility Perpetual state of innovation, moving quickly yet thoroughly through product and process development that creates competitive advantage and increases stakeholder value.
    25. Maturity Model
    26. Scary Thought
    27. Cut the link
    28. New Idea
    29. New Idea Let go of the physical asset and use a service enabled by technology
    30. Scary Thought
    31. Scary Thought
      • Accept de facto standards
      • Simplify service levels
      • Live with standard vendor offerings
      • Use integrated services
    32. ICT is a Commodity
    33. Benefits
      • Leverage hosted and “on-demand” services
      • Simplify procurement processes
      • Make more use of low-cost/free applications & services
    34. 60–90% Cloud Computing
    35. Software as a service
    36. Software as a service
    37. Communication as a service
    38. Communication
    39. User-owned Devices
    40. Scary Thought
    41. Scary Thought
      • Combine agency front-offices into a shared facility with shared infrastructure
      • Set up cross-agency agreements with the ability to move and share resources between agencies based on usage/demand
    42. 25–50% Flexible Managed Offices
    43. Hotel.gov
      • Government Managed Office
      • Expand and contract
      • Swing space
    44. 30% Shared Services
    45. Shared Services Card
    46. Car sharing
    47. But …
    48. Scary Thought
    49. Barriers UK
    50. Technology
      • Implementation
      • Security
      • Cost
    51. Fear
      • Loss of control
      • Loss of personal workspace
    52. Strong Enablers
    53. Enablers (UK)
      • Senior Management buy-in
        • change project champions
        • walking the walk
      • An aligned project which gives the change greater status or formality
    54. Enablers (NZ)
      • Ministerial buy-in
        • change project champions
        • walking the walk
      • Sector or all-of-government committment
    55. Elephants
    56. Cut the link
    57. Networked Government
    58. Scary Thought
    59. Seat of Government (2009)
    60. Seat of Government (1841)
    61. 30% Premium
    62. Seat of Government (201?)
    63. Summary Key Messages
    64. Decade of Deficit
    65. Challenges
      • Improve service delivery
      • Reduce cost
    66. Balance
      • “ People, technology, and the workspace”
    67. New Idea Let go of the physical asset and use a service enabled by technology
    68. Flexibility
    69. Agility
    70. Barriers
    71. Enablers
    72. Leap of faith
    73. Contact
      • [email_address]
      • www.ssc.govt.nz
      • Images © istockphoto.com
    74. References
      • Working without walls http://www.ogc.gov.uk/news_2004_4270.asp
      • Flexible working in central government http://www.ogc.gov.uk/news_2005_4316.asp
      • Getting the best from public sector office accommodation www.nao.org.uk/publications/0506/office_accommodation.aspx
      • The Lyons review http://www.hm-treasury.gov.uk/lyonsreview
      • Government in the global village http://blog.e.govt.nz/index.php/2009/04/30/government-in-the-global-village/
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