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MAXIMIZING
MICRO-
MOMENTS //
–– Michael Janda
How to capture the
moments when people
make decisions.
michaeljanda.com @morejanda© Michael Janda
michaeljanda.com
@morejanda
+10,000/mo.
Here is how…
© Michael Janda
2000
––
michaeljanda.com @morejanda© Michael Janda
12 sec.
michaeljanda.com @morejanda© Michael Janda
michaeljanda.com @morejanda© Michael Janda
2018
––
michaeljanda.com @morejanda© Michael Janda
80-300x/day
michaeljanda.com @morejanda© Michael Janda
8 sec.
michaeljanda.com @morejanda© Michael Janda
-33%
michaeljanda.com @morejanda© Michael Janda
9 sec.
Declining Attention Span’s
Effect on Marketing
––
1. No time to consume all content

2. Overwhelming content gets skipped completely

3. Delivery speed matters (technical delivery)

4. “Hook” matters (first 8 seconds)
michaeljanda.com @morejanda© Michael Janda
Non-Linear Narrative
michaeljanda.com @morejanda© Michael Janda
Awareness
Interest
Consideration
Intent
Evaluation
Purchase
Marketing Funnel = Linear Narrative
Marketing must change.
michaeljanda.com @morejanda© Michael Janda
michaeljanda.com @morejanda© Michael Janda
“Micro-Moments”
Micro-moments occur
when people “reflexively
turn to a device.”
michaeljanda.com @morejanda© Michael Janda
Micro-Moments = Non-Linear Narrative
Source: Google
I want to
KNOW
moments
When someone is
exploring or
researching, but is
not necessarily in
purchase mode.
I want to
GO
moments
When someone is
looking for a local
business or is
considering buying
a product at a
nearby store.
I want to
DO
moments
When someone
wants help
completing a
task or trying
something new.
I want to
BUY
moments
When someone is
ready to make a
purchase and may
need help deciding
what to buy or how
to buy it.
KNOW
GO
BUY
KNOW
KNOW
GO
GO
BUY
BUY
DO
DO
DO
BUY
BUY
BUY
BUY
BUY
GO
KNOW
KNOW
KNOW
GO
GO
GO
GO
KNOWKNOW
KNOW
GO
GO
DO
DO
DO
DO
Marketers must
redefine the narrative
of their brand story.
michaeljanda.com @morejanda© Michael Janda
When do people consume content?
82%
While Waiting
75%
Using the Restroom
88%
While Driving
95%
Before Bed
1-30 seconds
88%
While Driving
1-3 minutes
82%
While Waiting
4-7 minutes
75%
Using the Restroom
15+ minutes
95%
Before Bed
HOW TO
MARKET
CONTENT
FOR //
MICRO-
MOMENTS
© Michael Janda

michaeljanda.com

@morejanda
01
Create Long-form
Content First
michaeljanda.com @morejanda© Michael Janda
michaeljanda.com @morejanda© Michael Janda
1200+ words
michaeljanda.com @morejanda© Michael Janda
Long-form Content
Book
michaeljanda.com @morejanda© Michael Janda
Long-form Content
eBook
michaeljanda.com @morejanda© Michael Janda
Long-form Content
Website Article
Benefits of Long-form Content
––
1. Search engine attention

2. Increased time on site

3. Proof of authority and expertise

4. Social sharing

5. More value to reader (altruistic)

6. Foundation for a campaign
michaeljanda.com @morejanda© Michael Janda
michaeljanda.com @morejanda© Michael Janda
Average time spent
on this article…

14 minutes
37 seconds
1,856 words
Average time spent on
the rest of my site…

2 minutes
34 seconds
Long-form content is
extremely important.
(Even though your audience has A.D.D.)
michaeljanda.com @morejanda© Michael Janda
02
Dissect the Long-
form Content into
Snackable Pieces
michaeljanda.com @morejanda© Michael Janda
michaeljanda.com @morejanda© Michael Janda
+
+
Meal
Snack
Long-form
Content
Snackable
Content
Scan long-form
content looking for…
––
1. Subtopics

2. Data / metrics

3. List items

4. Engaging quotes

5. Anything that can be extracted
into short-form content
STEP 01
82%
While Waiting
1-3 minutes
75%
Using the Restroom
4-7 minutes
88%
While Driving
1-30 seconds
95%
Before Bed
15+ minutes
Plan general content ideas based on time buckets.
STEP 02
S
1-30 sec.
M
1-3 min.
L
4-7 min.
XL
15+ min.
Content Planning Based on Time
Videos (Teaser)
Social Posts
S
1-30 sec.
Video (Teaser)
11 seconds
GOBUY
S
© McDonalds
© McDonalds
Social Post / 

Product Feature
8-10 seconds

“INFINITI’s available #Bose sound systems are tuned
to the unique interior dynamics of every model–
meaning your #music always sounds great. What
songs get you signing along behind the wheel?”
GOKNOW
S
© Infiniti
Social Post /
Culture Photo
20 seconds

“Cup Art”
S DO KNOW
© Starbucks
Social Post / Quote
5 seconds
KNOW
S
© IBM
Social Post / Data
7 seconds

“10 years of Oscar nominated films for best visual
effects are powered by Quadro GPUS”

(Hijacking a trend = Oscars)
KNOW
S
© Nvidia
Landing Pages
Blog Articles
Videos (Medium)
M
1-3 min.
Landing Page
3 minutes
M KNOW BUY
© Airbnb
Blog Article
2 minutes
M KNOW BUY
© Adidas
Video (Short)
1 min. 18 sec.
KNOW
M
© BMW
© BMW
Videos (Long)
Blog Articles (Long)
Infographic
Case Studies
L
4-7 min.
Video (Long)
5 min. 31 sec.
KNOW
M BUY DO
© Nike
© Nike
Blog Article (Long)
5-7 minutes
GOKNOW BUY
L
© Anthropologie
Infographic
5-7 minutes
KNOW
L
© Coca-Cola
Case Study
4-5 minutes
BUYKNOW
L
© Instagram
Videos (XL)
eBooks
White Papers
Original Long-form
XL
15+ min.
BUY
Video (XL)
20 min. 22 sec.
KNOW
XL
© BMW
© BMW
BUY
eBook
15+ minutes
KNOW
XL
© Hootsuite
BUY
White Paper
15+ minutes
KNOW
XL
© Hubspot
Original Long-form Content
––
+
Time Locations Content
S 1-30 seconds
Social Posts
Videos (Teaser)
M 1-3 minutes
Landing Pages
Blog Articles
Videos (Short)
L 4-7 minutes
Videos (Long)
Blog Articles (Long)
Infographics
Case Studies
XL 15+ minutes
Videos (XL)
eBooks
White Papers
Original Long-form
michaeljanda.com @morejanda© Michael Janda
Generate specific
content ideas.
––
STEP 03
SOCIAL POST
“QUOTE”
INFOGRAPHIC
“DATA”
WHITE PAPER
“SUBTOPIC”
Define the
action for
each piece
of content.
––
STEP 04
SOCIAL POST
“QUOTE”
INFOGRAPHIC
“DATA”
WHITE PAPER
“SUBTOPIC”
BUY
KNOW
GO
DO
BUY
INFOGRAPHIC
“DATA”
KNOW BUY
LONG-FORM
CONTENT
ECOMMERCE
WEBSITE
Make it easy to take action.
Fewer choices
yields more action.
SIGN-UP
PAGE
DO
© Domino’s Pizza
© Google
03
Measure
and Adjust
michaeljanda.com @morejanda© Michael Janda
Connect the dots of data…
michaeljanda.com @morejanda© Michael Janda
Views
Clicks
Searches
Downloads
Sales
Visits
TIPS– &
© Michael Janda michaeljanda.com @morejanda
THOUGHTS//
TAKEAWA
YS
FINAL
michaeljanda.com @morejanda© Michael Janda
Be smart with the first
8 seconds.
Create content based on intention…
michaeljanda.com @morejanda© Michael Janda
Know
Go
Do
Buy
Create content based on time…
michaeljanda.com @morejanda© Michael Janda
S
1-30 sec.
M
1-3 min.
L
4-7 min.
XL
15+ min.
Create content that
entices the user to
take the next action.
michaeljanda.com @morejanda© Michael Janda
Measure moments
and connect the
dots between
content and action.
michaeljanda.com @morejanda© Michael Janda
Maximize the
micro-moments.
michaeljanda.com @morejanda© Michael Janda
Download this presentation…

michaeljanda.com/micro
Connect with me…

@morejanda
Thank You!

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Maximizing Micro-Moments