Major Market Services Major Market Services P ublicly traded (NASDQ: PAYX), Paychex has a solid record of year-over-year long- term growth, zero debt, and a triple AAA credit Comprehensive Services Paychex delivers comprehensive service options through an on-demand Software-as-a-Service rating. The company provides comprehensive (SaaS) delivery model. Select from the broadest payroll and human resource services to over range of quality service options available as your 550,000 clients. The Major Market Services business grows and your needs change. No need (MMS) Division of Paychex, started in 1998, was to update systems or switch vendors. designed to service mid-market businesses with 50 to 2,000 employees. Larger clients exceed 10,000 employees. Cost Savings and Returns Award-winning solutions deliver high rates of Accuracy and savings and return. In addition, leveraging the Compliance volume of over half a million clients puts Paychex in a position to develop and deliver a wide variety Over half of the CPA firms in the United of high-quality services at affordable rates. Enjoy States now participate in the Paychex American the benefits of simple economies of scale. Institute of Certified Public Accountants (AICPA) Business Solutions Partner Program. The AICPA recommends Paychex as their preferred provider of payroll and retirement services. Client satisfaction levels through this referral program average 99.9%. Paychex has over 35 years of experience dealing with federal, state, and municipal legislative and regulatory agencies. Paychex has been recognized as: • One of “America’s Best-Managed Companies”– Forbes magazine • Maintaining “Standards of near perfection”– Internal Revenue Service • Among the “World’s Most Ethical Companies” – Ethisphere magazine Numerous awards and accolades demonstrate our commitment to maintaining the highest standards of business ethics, accuracy, and accountability.
Major Market Services Award-Winning Solutions C hoose from a comprehensive suite of award-winning, Web-based solutions that are fully scalable to meet your organizational Single-User Sign-On Multiple services, one password: Enter a single user name and password to access the main suite needs, even as your organization continues to of Paychex services, including payroll, time and grow and change. Highly efficient and cost- labor, human resource administration, employee/ effective options include easy-to-follow custom supervisor self-service, and employee benefits. user displays, paperless workflows, employee and supervisor self-service, streamlined company communications, and highly flexible management Real-Time Data Access reporting. Administrators, supervisors, and employees can access key functional data in real-time Easy to Learn and Use – improving communication and increasing accuracy. Paychex Web-based services are easy to learn and use. Intuitive, user-friendly displays and work flows ensure turn-key productivity. Integrated Services Key data elements are shared across multiple applications, reducing the costs and inaccuracies of managing duplicate data.
Major Market Services Comprehensive Data Security and Reporting Ownership Powerful standard and custom reporting Your data remains safe and secure. You have provides outstanding data analytics that are direct access to multiple years of company and easy and efficient to use. Data output is highly employee records. Unlimited years of critical flexible and productive. Reports can be printed payroll data, including data for terminated or exported in multiple formats and custom employees, is always at your fingertips. Multiple configurations. firewalls, geographically redundant data storage, 128-bit secure-socket layer encryption, and active monitoring are standard. Free Upgrades and Enhancements Always enjoy the latest features and benefits. All Web-based system upgrades and enhancements are made for you at no additional cost.
Major Market Services Payroll Administration Year End Form W-2s Paychex Preview® provides the fastest and Paychex assures timely and accurate filing most secure Web payroll solution available. of employee Form W-2s. Human Resource Our payroll application is a highly flexible, Administration clients can access and reprint feature-rich system with exceptional reporting individual forms, with the option to grant capabilities. Preview users experience employee access. consistently fast operating speeds. Features include: New-Hire Reporting • Fast, consistent processing speeds Reduce labor costs and exposure to non- • Immediate data access compliance penalties. Paychex automatically reports all new hires added to payroll. • Embedded tax tables • Instant pay register prior to processing Garnishment Payment • Manual check generation Service • Automatic labor distribution Paychex automatically handles the burdensome • Job costing task of court-ordered employee garnishments by remitting garnishment deductions to the • Certified reporting proper agencies when due, and making electronic • Visual custom reporting transfer of funds where accepted and required. • Hands on, flexible general ledger reporting • Direct data exports (Microsoft Excel®) State Unemployment Insurance Service Tax Deposits and Filings Control state unemployment insurance costs while reducing time spent on administrative Paychex assumes responsibility for accurate tasks. Paychex monitors unemployment claims, tax calculations, and timely deposits and filings, while providing tools to actively manage your based directly on client-submitted payroll totals. employer experience rating and associated tax You’ll always receive your own paper copies of payments. electronic quarterly and annual returns.
Major Market Services Time and Labor Human Resource Management Management Web-based Time and Labor Online (TLO) Web-based Human Resources Online (HRO) provides a fast, easy, and efficient method is a central data portal for managing company of scheduling, tracking, reporting, and and employee human resource information. Used controlling labor costs. Simple screen displays as a central administrative database, the system and functionality make it easy for supervisors eliminates the inefficiencies and inaccuracies of and employees to coordinate work efforts and managing data in multiple places throughout the manage labor costs. Input options include online organization. Custom workflows add convenience punch, barcode time clocks, and highly accurate while reducing administrative labor costs; biometric clocks. supervisor and employee self-service further increases efficiencies and cost-saving advantages. Features include: • Custom pay policy definition Features include: • User notifications and messaging • New-hire management • Automatic labor distribution • Forms and posters library • Time-off balances • Automated employee notifications • Employee scheduling • Company directory • Time-off management calendar • OSHA tracking • Pre-scheduled report generation • Equal opportunity analysis • Total compensation summary • Paperless pay stub access • Deduction “what if” calculators • Employee handbook access • Salary/Rate change history • Paid time-off calendar • Training and performance
Major Market Services Expense Management Recruiting and Applicant Paychex Expense Manager, powered by Tracking ExpenseWire®, is a state-of-the-art tool for Paychex partners with Taleo to offer the controlling employee discretionary spending leading Web-based solution for recruiting and and administrative costs. Ease of use results applicant tracking. Real-time data and custom in exceptionally high levels of user adoption work flows drastically cut manual processes and and adherence to centrally managed company administrative time. Leverage automated updates spending policies. With Expense Manager, to job boards, including company-branded administrative costs rapidly decline. Real-time recruiting sites, pre-screening questionnaires, data analytics and automated, central policy custom workflows, and integration with Microsoft management and controls can result in significant Outlook®. decreases in excess company spending. Features include: Features include: • Automated job board updates • Centralized policy management • Company-branded recruiting site(s) • Paperless expense reporting • Custom pre-screening questionnaires • Integration with personal and corporate • Resume archiving and queries credit cards • Custom work flows • Tracking by vendor, project, or GL account detail • Microsoft Outlook integration • Foreign currency calculations • Interview scheduling • Salesforce.com CRM integration • Automated e-mail generation • General ledger integration • Recruiter accessibility • Direct payroll reimbursements
Major Market Services Benefits Administration Web-based benefits administration is provided Features include: by leading industry provider, BeneTrac, a • Real-time data accuracy Paychex company. This fully paperless process gives administrators complete visibility and • Automated eligibility rules control over benefits administration. Leveraging • Automated life-event changes real-time data, automatic eligibility rule • Optional employee self-service assignments, automated life change events, carrier connections, and highly productive • Benefit carrier connections reporting tools, BeneTrac reduces duplicate data • Bill reconciliation entry, increases accuracy and timeliness, and • Automated e-mail generation delivers powerful cost controls. • Highly productive reporting tools Complete and timely setup and support is • Complete and timely implementation performed by knowledgeable industry experts. Carrier Bill Report Site - DEMOSITE AA Demonstration Sorted by Name Billing Summary by: Product Billing Month: 11/1/2009 Prior Run: 10/16/2009 (Subtotaled by: Product) Run date: 10/16/2009 (Counted by: Product) Cutoff date: 11/15/2009 Product: Aetna HDHP Plan Employee SSN Carrier Premium Tier Effective Davis, Bob 888-00-0111 Aetna 185.76 Emp Only 05/01/09 Dixon, Charles 888-00-0451 Aetna 185.76 Emp Only 10/01/08 Employee, Test 197-57-5315 Aetna 445.84 Emp & Sps 09/01/09 Haney, Marie 100-00-0000 Aetna 185.76 Emp Only 01/01/08 Kiley, Cheryl 888-00-0193 Aetna 445.84 Emp & Sps 08/01/09 Kirchmer, Jared 112-34-5678 Aetna 325.10 Emp & All Chdrn 02/01/09 Link, Jared 112-34-5679 Aetna 445.84 Emp & Sps 04/01/09 Sample, Jennifer 111-55-6421 Aetna 185.76 Emp Only 10/01/09 Test, Avascent 999-88-8777 Aetna 185.76 Emp Only 05/01/09 (Aetna HDHP Plan enrollments: 9) 2,591.42 Product: Blue Shield of CA Access+ HMO Plan Employee SSN Carrier Premium Tier Effective Alberts, Maria 912-34-5678 Blue Shield of California 185.76 Emp Only 07/01/09 Anderson, Brandette 999-46-7824 Blue Shield of California 566.60 Emp & Family 06/01/07 Ansel, Daryl 888-00-0081 Blue Shield of California 445.84 Emp & Sps 09/01/04 Baker, Daren 112-23-4455 Blue Shield of California 325.10 Emp & All Chdrn 09/01/04 Bell, Kimberly 888-00-0060 Blue Shield of California 185.76 Emp Only 07/01/07 Bermann, Joseph 888-00-0109 Blue Shield of California 185.76 Emp Only 06/01/04 Bettis, Jerome 999-12-1990 Blue Shield of California 566.60 Emp & Family 03/01/06 Binder, Arlene 999-00-3390 Blue Shield of California 185.76 Emp Only 04/01/04 Bond, James 511-55-5555 Blue Shield of California 185.76 Emp Only 05/01/07 Bonita, Stephanie 666-66-6669 Blue Shield of California 185.76 Emp Only 09/01/03 Bran, Sherry 565-23-1456 Blue Shield of California 445.84 Emp & Sps 06/06/01
Major Market Services Health Insurance COBRA Service The Paychex Insurance Agency offers complete Reduce administrative tasks, labor time, and administrative support for small-group health, exposure to unexpected COBRA penalties. dental, vision, life, and short- and long-term Paychex takes care of the paperwork and daily disability insurance. Paychex Insurance Agency administrative tasks associated with keeping up simplifies the process of managing health with ever-changing federal requirements. benefits. Premium deduction management for new hires, qualifying events, or status changes is 401(k) Retirement Plan seamlessly integrated into your payroll. Payroll integration simplifies employee 401(k) deductions and plan administration. Employees Section 125 Premium make profile and deduction change requests Only Plan (POP) directly through self-service options. Flexible Directly integrated with employee deductions plan design includes multiple investment through payroll, health-care contributions are options. deducted from employee salaries before taxes are withdrawn, lowering taxable income and increasing take home pay. Paychex handles setup Workers’ Compensation and compliance. Payment Service Minimize up-front costs and smooth out your cash flow. By integrating our service with Section 125 Flexible your payroll information, we can calculate Spending Account (FSA) your workers’ compensation costs based on Like a POP, pre-tax payroll deductions are actual wage information. Your true costs are set aside for employees’ out-of-pocket health accurately calculated and electronic payments and dependent care expenses. An FSA can pay are automatically made for you on an ongoing for itself by decreasing employer payroll taxes. basis, helping you avoid unexpected year-end Paychex handles setup, compliance, claims adjustments. processing, and reimbursements.
Major Market Services Paychex Premier® Employee Screening Human Resources Services Minimize risk, improve regulatory compliance, User-friendly Web access provides complete and increase employee retention. With confidentiality, along with a fast, thorough Paychex Premier® Human Resources, you get a response. Background research options include comprehensive package of HR administration social security number, name, and address services and expert support. A dedicated HR verification at all levels. Select from à la carte professional will be available on-site to conduct options or available packages that include or assist you with such activities as benefits national database and countywide criminal enrollment, workplace-specific training seminars, database searches. and employee handbook development. The HR professional is also available to update you and Handbooks your staff on labor law changes and regulatory compliance issues. Custom employee handbooks, developed from a legally reviewed database of policies, Features include: help to reduce administrative time and costs, • Employee benefits administration, such as while helping to ensure that your company has retirement plan services access to the latest policy revisions as a result of • Employee handbook administration changing federal and state employment laws. • Human resource services Tax Credits • Human resource management system (HRMS) – HR Online Paychex automatically reviews your payroll information to determine whether you may be • Employee Access Online by Paychex eligible for various federal and state tax credit • Employee assistance program (EAP) savings, which can result in significant employer • Management manuals cost savings. Paychex routinely documents the necessary employee information during the • On-site training seminars payroll process, making it economical and easy • Worksite management for your business to obtain any credits to which you may be entitled.
Major Market Services Quality Client Service P aychex has enjoyed long-term success as a high-growth industry leader based on a culture of quality client service, supported On-Site Employee Orientation through ongoing employee training and Paychex benefit specialists conduct on-site development. employee orientations for Paychex benefit plans, including flexible spending accounts and 401(k) • Full accreditation by the American retirement plans. Council of Education • Average of 107.5 hours of training per year One-on-One Employee per employee Assistance • Required job-dependent training examinations for each trainee Employees enrolled in the Paychex Employee Assistance Program (EAP) enjoy dedicated one- • Consistent ranking among “Top 125 on-one personalized service, tailored to the Training Organizations” by Training individual needs of the employee. magazine and “100 Best Companies to Work For” by FORTUNE magazine Personalized Service As a Paychex client, you’ll work directly with a dedicated specialist, whose in-depth training and knowledge ensures your satisfaction – and helps keep your business running smoothly. On-Site Human Resource Assistance Our optional Paychex Premier® Human Resource Service includes a full on-site human resource assessment and ongoing on- and off-site support services. A professionally trained human resource representative works directly with you and your staff to help develop a more efficient, integrated HR infrastructure.
Major Market Services Relationship Rewards Client Satisfaction User Groups Paychex has an excellent reputation for Select clients are invited to actively participate delivering outstanding, personalized client in Paychex user groups. Participation gives service. clients an opportunity to provide feedback and contribute to the development of new Paychex products and services, while gathering tips and Single Point-of-Contact advice from other users. Service Develop an ongoing relationship with a dedicated professional who is assigned to service Client Reviews and your account. This representative knows your Satisfaction Surveys history as a client and learns the best way to work We encourage clients to schedule periodic with you. While many trained specialists assist in on-site service and pricing reviews to help us servicing your account and are always available, ensure complete client satisfaction. Postage-paid a dedicated professional takes ownership of your client satisfaction surveys are mailed to every account and ensures your satisfaction as a Paychex client quarterly to learn how we can maintain client. consistently high levels of client service and satisfaction. Survey scores are used for employee recognition and to encourage outstanding Ongoing Educational customer service. Seminars Bi-monthly educational seminars, covering topics such as labor compliance, breaking Referral Programs industry news, and upcoming legislative changes, Client referral programs provide opportunities are available at over 100 Paychex branches for satisfied clients to earn rewards for referring nationwide. Join us for monthly client Web friends and colleagues who become new Paychex seminars that cover a wide range of industry clients. topics. Clients with particularly demanding schedules are invited to enroll in monthly e-mail updates.
Major Market Services Quality Implementation Project Management Post Implementation An assigned project manager takes control of A follow-up meeting is scheduled to review the complete implementation and leads a team of reports and invoicing. Your representative helps highly trained experts to deliver timely, accurate, identify short- and long-term goals and service high-quality results. needs. On-Site Training One Form W-2 per Professional trainers come out to your site for Employee hands-on training using actual company data, Mid-year conversions result in a single set of custom screen displays, and real-life procedures. Form W-2s. Training can be arranged online or off site, when required. Electronic Data Imports Paychex data management tools are among the best in the industry, helping to ensure accuracy and consistency. Data Audits Standard implementation includes a full audit of your current-year data, quarter by quarter, to ensure the accuracy of your information. Paychex assumes full responsibility for all tax calculations from January first of the current year.