THE DENTAL WORKFORCE
By Dr Nadia Hasan
Department of Community
Dentistry
Aims and objectives:
-Understanding:
• organization of the dental profession
• Role of dental auxiliaries
Profession: Dentistry
• Criteria:
-specialized knowledge which is continuously
updated
-Self-regulation
-Code of ethics fo...
Organization of the dental profession
• Promote the art and science of dentistry
• Safeguard and defend interest and integ...
Organization of the dental profession
-National dental organizations:
• American dental association
• National dental asso...
Organization of the dental
profession
• Pakistan dental association
• Pakistan dental hygienist association
Organization of the dental profession
• FDI: world dental federation!
• Principal representative body for dentists
worldwi...
The dental team
Dentist
• Legally entitled to do the following things
independently:
– Diagnosis
– Treatment
--Prescribing certain drugs
–...
TYPES OF DENTAL PERSONNEL
• DENTISTS
– A person who is permitted to practice dentistry
under the law of the relevant state...
DENTAL AUXILIARIES
-dental hygienist
-dental assistant
-dental therapist
-dental laboratory technician
-receptionist/secre...
The vision of a dental team
• The vision of a dental team is one of various
people in dentistry with different roles,
func...
The dental team
Classification of dental personnel
Depending on whether or not they carry out any
intraoral procedures in the direct treat...
SUPERVISION
• All auxiliaries, with rare exception, operate
under varying degrees of supervision by a
dentist.
DENTAL HYGIENISTS
• Dental hygienists are licensed dental
auxiliaries who specialize in preventive dental
care; typically ...
Dental hygienist
-Can work in:
• private practice
• Community health center
• Dental hospital
• Regional clinic
Potential Duties of a dental hygienist
• Scaling and polishing teeth
• Topical fluoride application
• Application of fissu...
In a hospital setting:
Aid in the establishment of a good oral hygiene
regime in patients:
-After surgery and advanced ort...
DENTAL ASSISTANT
• Meeting and installing patients in dental chair
• Reassurance of patient
• Arrangement of instruments
•...
DUTIES OF A DENTAL
ASSISTANT(continued)
• Maintenance of patient records
• After appointment; cleaning and disinfection
of...
DENTAL THERAPISTS
• Dental therapists are licensed dental auxiliaries in
some countries, who specialize in treating childr...
DENTAL THERAPIST
• A licensed dentist must examine the patient and
Indicate clearly in writing the course of
treatment a d...
DUTIES OF A DENTAL THERAPIST
• intra and extra oral assessment
• scaling and polishing
• applying materials to teeth such ...
DUTIES OF A DENTAL THERAPIST(CONTINUED)
• undertaking routine restorations in both
deciduous and permanent teeth, on adult...
Extraction of retained deciduous teeth
EXTENDED DUTIES OF A DENTAL
THERAPIST
• undertaking the pulp therapy treatment of
deciduous teeth.
• placing preformed cro...
EXTENDED DUTIES OF A DENTAL
THERAPIST
• taking impressions.
• treating patients under local anesthesia under
direct superv...
DENTAL TECHNICIANS
• Dental technicians are dental auxiliaries who
fabricates dental appliances such as
removable prosthes...
RECEPTIONIST/SECRETARY
• Meeting and reassuring patients
• Taking appointments
• Attending all incoming telephone calls
• ...
How to develop a successful
dental team???
Some keys to successful
management:
• Good communication:
• Regular staff meetings
• Handbook of procedures within the pra...
Keys to successful management
• Delegate tasks:
• Less stress; more time for demanding tasks
• Motivation:more job satisfa...
Keys to successful management
-Staff training:
• Development of patient management skills of
Reception and nursing staff
-...
Benefits of good management
• stress
• efficiency
• job satisfaction– for the entire dental
• team
Thank you
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
Dental auxillaries
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Dental auxillaries

  1. 1. THE DENTAL WORKFORCE By Dr Nadia Hasan Department of Community Dentistry
  2. 2. Aims and objectives: -Understanding: • organization of the dental profession • Role of dental auxiliaries
  3. 3. Profession: Dentistry • Criteria: -specialized knowledge which is continuously updated -Self-regulation -Code of ethics for professional conduct
  4. 4. Organization of the dental profession • Promote the art and science of dentistry • Safeguard and defend interest and integrity of the dental profession • Influence the policies of the government
  5. 5. Organization of the dental profession -National dental organizations: • American dental association • National dental association • Hispanic dental association • OTHERS • AMERICAN DENTAL HYGIENIST’S ASSOCIATION
  6. 6. Organization of the dental profession • Pakistan dental association • Pakistan dental hygienist association
  7. 7. Organization of the dental profession • FDI: world dental federation! • Principal representative body for dentists worldwide • Aim: optimal oral health for all
  8. 8. The dental team
  9. 9. Dentist • Legally entitled to do the following things independently: – Diagnosis – Treatment --Prescribing certain drugs – Employment and supervision of dental AUXILIARY PERSONNEL
  10. 10. TYPES OF DENTAL PERSONNEL • DENTISTS – A person who is permitted to practice dentistry under the law of the relevant state, province, territory, or nation. • DENTAL AUXILIARIES – Dental auxiliaries is a generic term for all persons who assist the dentist in treating patients.
  11. 11. DENTAL AUXILIARIES -dental hygienist -dental assistant -dental therapist -dental laboratory technician -receptionist/secretary
  12. 12. The vision of a dental team • The vision of a dental team is one of various people in dentistry with different roles, functions and periods of training, all working together to provide the best possible treatment of the patient.
  13. 13. The dental team
  14. 14. Classification of dental personnel Depending on whether or not they carry out any intraoral procedures in the direct treatment of patients, auxiliaries can be classified as: • OPERATING :dentist, dental hygienist, dental therapist • NON-OPERATING: dental assistant, secretary
  15. 15. SUPERVISION • All auxiliaries, with rare exception, operate under varying degrees of supervision by a dentist.
  16. 16. DENTAL HYGIENISTS • Dental hygienists are licensed dental auxiliaries who specialize in preventive dental care; typically not limited to focusing on preventive techniques. • Local dental regulations: 1 year certificate course from a registered dental institute
  17. 17. Dental hygienist -Can work in: • private practice • Community health center • Dental hospital • Regional clinic
  18. 18. Potential Duties of a dental hygienist • Scaling and polishing teeth • Topical fluoride application • Application of fissure sealants • Restricted administration of local anesthesia • taking radiographs
  19. 19. In a hospital setting: Aid in the establishment of a good oral hygiene regime in patients: -After surgery and advanced orthodontic treatment -medically compromised patients
  20. 20. DENTAL ASSISTANT • Meeting and installing patients in dental chair • Reassurance of patient • Arrangement of instruments • Holding and passing instruments • Tissue retraction and suctioning to achieve better vision of the operating field. • Mixing materials • FOUR HANDED DENTISTRY
  21. 21. DUTIES OF A DENTAL ASSISTANT(continued) • Maintenance of patient records • After appointment; cleaning and disinfection of surgery and sterilization of all instruments
  22. 22. DENTAL THERAPISTS • Dental therapists are licensed dental auxiliaries in some countries, who specialize in treating children’s teeth and oral hygiene. • Local dental regulations determine the duties therapists are able to perform.
  23. 23. DENTAL THERAPIST • A licensed dentist must examine the patient and Indicate clearly in writing the course of treatment a dental therapist must carry out!
  24. 24. DUTIES OF A DENTAL THERAPIST • intra and extra oral assessment • scaling and polishing • applying materials to teeth such as fluoride and fissure sealants • taking dental radiographs • providing dental health education on a one to one basis or in a group situation
  25. 25. DUTIES OF A DENTAL THERAPIST(CONTINUED) • undertaking routine restorations in both deciduous and permanent teeth, on adults and children • extracting deciduous teeth
  26. 26. Extraction of retained deciduous teeth
  27. 27. EXTENDED DUTIES OF A DENTAL THERAPIST • undertaking the pulp therapy treatment of deciduous teeth. • placing preformed crowns on deciduous teeth. • administering inferior dental nerve block analgesia under the supervision of a dentist.
  28. 28. EXTENDED DUTIES OF A DENTAL THERAPIST • taking impressions. • treating patients under local anesthesia under direct supervision of a dentist
  29. 29. DENTAL TECHNICIANS • Dental technicians are dental auxiliaries who fabricates dental appliances such as removable prosthesis including dentures, any fixed restorative work such as crown and bridges for the dental operator to insert
  30. 30. RECEPTIONIST/SECRETARY • Meeting and reassuring patients • Taking appointments • Attending all incoming telephone calls • Taking payments • Record maintenance • Dealing with paperwork
  31. 31. How to develop a successful dental team???
  32. 32. Some keys to successful management: • Good communication: • Regular staff meetings • Handbook of procedures within the practice
  33. 33. Keys to successful management • Delegate tasks: • Less stress; more time for demanding tasks • Motivation:more job satisfaction for auxiliary staff -
  34. 34. Keys to successful management -Staff training: • Development of patient management skills of Reception and nursing staff -Contribution of staff to update manual of procedures -In-house training days
  35. 35. Benefits of good management • stress • efficiency • job satisfaction– for the entire dental • team
  36. 36. Thank you
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