2. What is Governance?
Governance is not synonymous to government
It is about how governments and other social
organizations interact
How they relate to citizens
How decisions are taken in a complex world.
So it is the process of decision-making and the
process by which decisions are implemented
(or not implemented)
5. “Integrating Technology in Governance”
E-Governance
“For me, e-governance is easy, economic & effective
governance! e-governance paves the way for good
governance.” – Shri Narendra Modi
What is E-Governance?
It is the application of information and communication technology (ICT) for
delivering
1. Government services
2. Exchange of information communication transactions
3. Integration of various stand-alone systems
4. Services between government-to-customer (G2C), government-to-
business (G2B), government-to-government (G2G)
5. Interactions within the entire government framework.
So, through e-governance, government services will be
made available to citizens in a convenient, efficient and
transparent manner.
6. Why do we need E-Governance???
Easy to use
Accessible to all
Innovative
Result- oriented
Anticipatory
Abreast of new developments in IT
Cost-effective
Privacy-cum-security conscious.
7. Promoting Good Governance using IT
The increased mobility and portability arising from
distributed intelligence and innovations in various
fields also provide a rich environment for cultivating
good governance.
IT promotes good governance in three basic ways:
by increasing transparency, information, and
accountability
by facilitating accurate decision-making and public
participation
by enhancing the efficient delivery of public goods
and services.
8. Challenges Before E-Governance
E-governance is facing numerous challenges world
over. These challenges are arising from administrative,
legal, institutional and technological factors.
In India the following set of hurdles are there:
Poor cyber security
Widespread Corruption
Absence of data protection laws
Lack of widespread Telecommunications
Infrastructure
Lack of internet accessibility
9. Use Of Innovation And Technology For
Good Governance
Government of Chhattisgarh that has used ICT based module to reform, to
improve its Public Distribution System (PDS) that also ensures a
transparent and accountable delivery mechanism.
Karnataka State Government that has successfully eradicated corruption in
getting land records. Bhoomi is the Land Records computerization effort by
the Government of Karnataka.
Gujarat Government’s e-Dhara, (renames e-Jamin) the computerized
system of land records has been a tremendous success. All 225 Talukas of
26 districts are connected by Gujarat state wide area network (GSWAN).
A number of government services that were plagued with corruption delay
and were out of reach for people, are now operating successfully, after IT
was introduced. Securing a passport and driving licence were a major
project for an individual. The use of IT in booking of railway tickets has
ensured more transparency and comfort for the traveler.
10. The Gujrat Model
WHO shows interest in Gujarat’s SMS model to
track fake medicines.
E-Mamta: improving mother and child delivery
services using IT.
E-GujCop: A unique initiative by the Gujarat Police
is keeping its citizens safe and secure.
E-Health: Swastha Bharat. Ujjwal Bharat
11. e-City Centers act as a
single-point interface for all
Government-to-Citizen
(G2C) Services
Rural citizens now have easy
access to Government-to-
Citizen (G2C) services
thanks to IT
12. Rapid response time by 108
emergency services has
given great results in Gujarat
Shri Modi launching the unique
e-gujcop project integrating
Gujarat’s security apparatus
13.
14. New Innovations
Launch of unique web platform www.mygov.nic.in
Passport and Driving License application procedure
made online
The declarations of assets by Ministers and bureaucrats
made public on a web portal.
Railway reservation and enquiry become more easier as
SMS will do the job
New android app developed by CRIS for Railway inquiry
Various other mobile apps like mpassport Seva, Voter
information search are available on the official website of
department of electronics and information technology :
Mobile Seva.
Status of ADHAAR and Voter ID card can be checked
online.
17. CONCLUSION
Various leaders, political, spiritual, academic and corporate have
spoken about the need to have good governance, as an essential
tool for development of a nation. Mahatma Gandhi said, “We
must become the change we want to see.” This is the message for
all those who wish to achieve good governance.
Information Technology is a powerful tool that this generation of
policy makers and executers are blessed with. The opportunity to
use it for good governance exists, so does the danger of losing it.
It will be an interesting journey, amidst fast growing number of
mobile devices, broadband, new operating systems and
ingenious applications. Each of them is a platform to achieve
good governance.