2. Strategies
Client-Focused Strategy to Achieve Growth
◦ Focuses on Limited number of large
organizations
◦ Commands Premium Margins
Favours Expansions into new Developing
and Globally-Connected Geographies
Develops Deep Industry Knowledge
Invests on Brand-Building
Believes in Organic Growth Through Risk
Averse Strategy
3. Staff
Focuses on Quality of Human
Resources
90% of the Workforce are Engineers
At the Entry Level, Infosys Hires
Candidates with Superior Academic
Record, Technical Skills and High
Learnability
Spends 3% of revenue on Up
gradation of Empoyee’s skills
4. Skills
Focus on continuous Skill
Improvement
Mandatory Certification for Domain
and Technology
Projects at Capability Maturity Model
Integration (CMMi) level 5
Knowledge Management given special
focus
5. Style
Emphasis on Developing Leadership
Qualities
Established Infosys Leadership
Institute (ILI) for the same
Open Door Policy & Continuous
Sharing of Information
Inputs from the Employee in Decision
Making
6. Shared Values ( C-LIFE )
Client value: To surpass
client expectations
consistently
Leadership by example: To
set standards in our business
and transactions, and be an
exemplar for the industry and
ourselves
Integrity and
transparency: To be ethical,
sincere, and open in all our
transactions
Fairness: To be objective and
transaction-oriented, and
thereby earn trust and respect
Excellence: To strive
relentlessly, constantly
improve ourselves, our teams,
7. Structure
Follows:
Free Form Organizational Structure
Industry Business Unit (IBU) Concept
o Features a large no of Small Business
Units
o IBU operates Independently
8. Systems
Infosys has always been keen on the
quality systems.
Internal K-Shop portal to share
knowledge and latest technologies is
one of the biggest advantages for
Infosys.
Infosys has recently developed a
performance portal to bring the
transparency and the evaluation
criteria visible to manage the large no.
of human resources.
