Km ver 1.0 student

KNOWLEDGE MANAGEMENT Zakaria Deraman [email_address]

Contents ,[object Object],[object Object],[object Object],[object Object]

How Knowledge is Derived? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Data Information Knowledge Wisdom ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Definition of Knowledge ,[object Object],[object Object],[object Object]

When Information become knowledge ,[object Object],[object Object],[object Object],[object Object]

Types of Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Knowledge conversion – Tacit to Explicit ,[object Object],[object Object],[object Object],tacit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],tacit tacit tacit explicit explicit explicit explicit ,[object Object],[object Object],[object Object]

The Importance of Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object]

Problems Relating to Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],Problems Relating to Knowledge (cont’d)

Definition of KM ,[object Object]

Definition of KM (cont’d) ,[object Object],[object Object]

KM Involves: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Elements of KM ,[object Object],[object Object],[object Object],[object Object],[object Object]

Reasons People Don’t Share Knowledge: ,[object Object],[object Object],[object Object],[object Object],[object Object],Elements of KM (cont’d)

Elements of KM (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Elements of KM (cont’d) ,[object Object],[object Object],[object Object],[object Object]

Knowledge Life Cycle (Process)

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Life Cycle (cont’d)

Technology (Enabler) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Knowledge Repositories ,[object Object],[object Object],[object Object],[object Object],[object Object]

Expert Systems ,[object Object],[object Object],[object Object],[object Object],[object Object]

Data Mining ,[object Object],[object Object],[object Object],[object Object],[object Object]

Contact Software/Collaborative Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Intranets ,[object Object],[object Object],[object Object]

Extranets ,[object Object],[object Object],[object Object],[object Object]

KMS Architecture Model Components of KMS The Technical Consideration

[object Object],[object Object]

KM Readiness KM Strategy Leadership Behaviours Networking (Collaboration) Sharing & Learning Capturing Level 5 Clearly Identified Recognise and act as a role model Clearly defined roles and responsibility Common language, templates & guidelines Easy to get & constantly refreshed and distilled. Level 4 Not linked to Business Strategy A few jobs are dedicated to managing knowledge Organised around business needs Customers and partners participate in review session Individual acts as the owner Level 3 No Framework Views as the responsibility of a specialist team People are networking to get result Sharing & using are recognised Little or no distillation Level 2 Just saying Little visible support from top Ad hoc & limited among individuals who share a common interest Learn & review before doing Team capture lesson learn after a project Level 1 Only a few people realize View as management fad Knowledge hoarders get rewarded Sharing is for benefit of the team Rarely refreshed & few contribute

5 STAGES ,[object Object],[object Object],[object Object],[object Object],[object Object]

STAGE 1: Get Started ,[object Object],[object Object],[object Object],[object Object],[object Object]

STAGE 2: Develop Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

STAGE 3: Design & Launch KM Initiatives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

STAGE 4: Expand & Support ,[object Object],[object Object],[object Object],[object Object],[object Object]

STAGE 5: Institutionalize Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Need for a KM System ,[object Object],[object Object],[object Object]

The Need for a KM System (cont’d) ,[object Object],[object Object],[object Object],[object Object]

The Need for a KM System (cont’d) ,[object Object],[object Object]

Km ver 1.0 student

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Editor's Notes