Stki Summit09 Infra V10

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STKI Annual summit 2009 - infrastructure trends

STKI Annual summit 2009 - infrastructure trends

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  • 1. Trends in the Israeli Infrastructure Market 2009 Your Text here Your Text here Pini Cohen EVP & Senior Analyst Architecture & Infrastructure Strategies pinicohenstki.blogspot.com 1 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 2. Agenda • General – SOI service oriented infrastructure 1 – Cloud Computing 2 – Open Source and other general issues 3 – Major Trends 4 – General recommendations 5 • Technology domains – Development 6 7– Enterprise System Management 8– Servers 9– Desktop 10 – Storage Pini Cohen’s work Copyright 2009©STKI 2 Do not remove source or attribution from any graphic or portion of graphic
  • 3. Scenario: Adapting in Healthy Ways, Rather General Than Fixating Adaptive organizations have a core foundation of values and principles that keep them from chasing their tails every time tactical winds blow Cost Risk and Transformation Quality Speed 3 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 4. Agility attributes General Agility Attributes of the Adaptive • Economic agility Organization • Technology agility – Infrastructure Technology – Architecture Human Agility Resource – Application portfolio Agility • Human resource agility Economic Agility • Operational agility Adaptive • Process agility IT Operational Organ- Agility • Strategic agility ization • Organizational, innovational, and Strategic Agility learning agility Process Organization Agility Innovative Learning Agility Pini Cohen’s work Copyright 2009©STKI 4 Do not remove source or attribution from any graphic or portion of graphic
  • 5. What’s the Problem With General Infrastructure? • Too much stuff • Handoffs don’t work • Costs too much • Too much theory or too little • Too slow practice • Nothing works together Application Infrastructure Integration Deployment Operations Development Planning Testing Installation The infrastructure as we now it today is very rigid and this causes very poor utilization (40% or less) 5 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 6. Example of Service Definition General • • Name: Identity infrastructure service Examples – • MSFT Active Directory (NOS file and print) Owner: Bob Smith, architect – MSFT Passport online service • Description • Principles – Providing user identity information (attributes), – including authentication credentials and related Simple authentication is usually enough SSO services; also offers Web URL permissions – Replication to scale (mostly read-only) • Use case • Component and service manifest – Direct use by application (LDAP) – API: LDAP, Web server exits, proprietary – Indirect use via Web server (with attribute – Presentation: NA passing in headers) – Application server: NA (see Web SSO) – Direct use by application (security APIs) – Integration: Metadirectory utilities • Service-level matches – Database: iPlanet Directory Server – + Scalability (over 500 users, etc.) – Server HW/OS: Sun Solaris on SPARC … – + Scale incrementally using replicas – Storage: EMC SAN – – Direct application support – Network: NA • Pricing – Security: Netegrity SiteMinder Web SSO – – “Included” in e-business costs Management: Delegated admin, … • Maturity – Installed since 2001 with all customer names – Used by X, Y, Z apps now 6 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 7. What Are the Benefits of a Ensemble General Infrastructure? • Technology reuse Ensemble – Pattern blueprints: Architecture, technology, product, configuration – Technical services: Process Actual implementations • IT Process reuse – Pattern matching Technology People – Service support P2 – P8 Predictive costing P1 P7 P P3 1 P3 – Experience gained: Good and bad practices P7 P5 P4 P6 P8 • People reuse – Fewer technology skills specific to the pattern J1 J1 T1 T2 J3 J2 T2 T7 – More common roles focused in fewer service J6 T8 J4 T1 J4 J7 T3 T4 T3 J2 J6 areas J8 T5 J5 T6 Today : Too many technologies, too many processes, not enough people 7 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 8. Infrastructure Services General • Infrastructure services are very appealing • However in many cases this involves: – Saying “no” – Buying “more expensive equipment” than needed 8 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 9. Infrastructure Services are the building blocks General of Ensembles Ensemble is a combination of specific Infrastructure Services that enable execution of specific Mashup for specific Business Process T6 T2 T1 T3 T8 T7 T5 T4 Gateway T8 T7 T2 T7 T8 T6 T3 T1 T1 T5 T4 T2 T3 T4 T5 T6 Applications Infrastructure Services Services Puzzle Builder 9 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 10. General - What is Cloud Computing? Cloud 1. data and services reside in massively scalable data centers 2. accessed from any connected devices over the internet. Web 2.0- enabled PCs, Businesses, 4+ billion phones by 2010 TVs, etc. from startups to enterprises 10 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 11. General - Cloud Computing Modularity Cloud Desktop as a service Software as a service (standard applications) Platform as a service (custom applications) Infrastructure as a service (compute, storage, network) 11 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 12. General - Requirements for Cloud Services Cloud • Multitenant. A cloud service must support multiple, organizationally distant customers. • Elasticity. Tenants should be able to negotiate and receive resources/QoS on- demand. • Resource Sharing. Ideally, spare cloud resources should be transparently applied when a tenant’s negotiated QoS is insufficient, e.g., due to spikes. • Horizontal scaling. It should be possible to add cloud capacity in small increments; this should be transparent to the tenants of the service. • Metering. A cloud service must support accounting that reasonably ascribes operational and capital expenditures to each of the tenants of the service. • Security. A cloud service should be secure in that tenants are not made vulnerable because of loopholes in the cloud. • Availability. A cloud service should be highly available. • Operability. A cloud service should be easy to operate, with few operators. Operating costs should scale linearly or better with the capacity of the service. http://209.85.129.132/search?q=cache:IRrnbGDGMLsJ:www.cse.iitb.ac.in/co mad/2008/uploads/K_Raghu_CloudComputing.ppt+Multitenancy+Elasticity+fil etype:ppt&hl=iw&ct=clnk&cd=2&gl=il&client=firefox-a http://www.cse.iitb.ac.in/comad/2008/uploads/K_Raghu_CloudComputing.ppt 12 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 13. General - Amazon EC2 Cloud 13 Source: http://aws.amazon.com/ec2/#pricing Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 14. General - Mosso - Cloud Files Cloud 1 TB = 4K$~ per year 14 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 15. General - Amazon SimpleDB Cloud • web service providing the core database functions of data indexing and querying 15 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 16. Amazon Simple Queue Service General - Cloud (Amazon SQS) • Offers a reliable, highly scalable, hosted queue for storing messages as they travel between computers • Pay only for what you use. There is no minimum fee. Estimate your monthly bill using AWS Simple Monthly Calculator. • $0.01 per 10,000 Amazon SQS Requests ($0.000001 per Request) • Amazon SQS requests are CreateQueue, ListQueues, DeleteQueue, SendMessage, ReceiveMessage, DeleteMessage, SetQueueAttributes and GetQueueAttributes • Data Transfer • * $0.100 per GB – all data transfer in • * $0.170 per GB – first 10 TB / month data transfer out • http://aws.amazon.com/sqs/#pricing 16 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 17. General - So many new alternatives-players! Cloud Availability Operability Structured SQL/ACID Global low Consisten cy model Updates latency access Elastic Sherpa Y! UDB MySQL Oracle HDFS BigTable Dynamo Cassandra 17 http://www.cse.iitb.ac.in/comad/2008/uploads/K_Ragh 17 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic u_CloudComputing.ppt
  • 18. General - Microsoft Online Services - BPOS Cloud Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners https://partner.microsoft.com/download/sverige/40097312 Pini Cohen’s work Copyright 2009©STKI 18 Do not remove source or attribution from any graphic or portion of graphic
  • 19. General - Standard and Dedicated Versions (BPOS) Cloud • Single customer per architecture • Multiple customers, one architecture • Businesses greater than 5,000 seats • Customer needs rapid deployment • Optimize for 20,000+ • No seat limit • Customer needs most server features • Cost efficiency a key focus 19 https://partner.microsoft.com/download/sverige/40097312 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 20. General - Data Center Locations Cloud Netherlands China Illinois Ireland Japan Washington India Virginia Singapore California Texas Puerto Rico Microsoft is planning Current Online locations to have 1M servers by the end of 2009 Proposed future Online locations Other Microsoft locations https://partner.microsoft.com/download/sverige/4 20 Pini Cohen’s work Copyright 2009©STKI 0097312 STKI modifications Do not remove source or attribution from any graphic or portion of graphic
  • 21. Retail Pricing General - Cloud Exchange Online Standard Business Productivity $10.00 Online Suite Office SharePoint Online Standard Includes: $7.25 Exchange Standard 38% off SharePoint Standard Office Communications Online Office Communications (IM and Presence)—Not in V1 Live Meeting Standard $2.50 $15.00 Office Live Meeting Standard $4.50 Exchange Online Deskless Worker Suite Deskless Worker1 $2.00 SharePoint Online $3.00 Deskless Worker1 $2.00 Available in H1/2009 1 https://partner.microsoft.com/download/sverige/40097312 21 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 22. General - Microsoft Cloud Services Cloud Azure Services Platform ™ Microsoft Microsoft SharePoint Dynamics CRM Services Services Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 23. General - Cloud Cloud + Virtualization Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 24. General - Cloud Software + Services Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 25. General - The Cast Iron Integration Solution Cloud Today’s Approach Traditional Approach Benefits • No Software to install CRM or maintain • Configuration, not coding • Weeks, not months Enterprise Home CRM Grown Software CRM Integration Enterprise Integration Home grown Software integration (TIBCO, webMethods) Source: 25 http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004 Pini Cohen’s work Copyright 2009©STKI _Cast%20Iron.ppt Do not remove source or attribution from any graphic or portion of graphic
  • 26. General - Flexible Deployment Options Cloud Integration on Premise Customer’s Data Center Virtual Appliances Powered By Cast Iron* Integration as a Service Cast Iron Cloud™ Source: http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004_Cast%20Iron.ppt 26 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 27. General - Cloud Computing Challenges Cloud Source: http://www.reservoir-fp7.eu/twiki/pub/Reservoir/PresentationsPage/081126_-_RESERVOIR_Overview_-_TAB.ppt http://gigaom.com/2008/07/01/10-reasons-enterprises-arent-ready-to-trust-the-cloud/ 27 27 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 28. Gmail issues General - Cloud http://www.haaretz.co.il/captain/spages/1066642.html 28 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 29. General Example for potential new business model - Cloud Different SAAS providers Integrator is responsible for Old Fashion (Salseforce Netsuite) + different SAAS and hosting integrator Pay per use – managed Licensing User Pay per use- to the integrator separately for each SAAS provider Servers - User owned – At different SAAS provider’s AT SAAS and integrator site Integrator HW site and in the users location responsibility User owned – PC’s Integrator responsibility Integrator responsibility Integrator responsibility User Integrator Split responsibilities between Integrator responsibility responsibility but perspective Integrator and SAAS providers expensive. Utilization is a joke! Integrator Bad -The SAAS provider might Good but costly - needs to Good add more services that will maintain high skills for 29 perspective Pini Cohen’s work Copyright 2009©STKI take the integrator’s place. hostingSAAS Do not remove source or attribution from any graphic or portion of graphic
  • 30. New player – Integration Business General - Cloud & SaaS Solutions(IBSS) • IBSS is new player – With IBSS providing variety of Pay per use- to the Licensing hosting services and integrator linksintegration to Servers - HW AT SAAS and IBSS site different SAAS providers PC’s Integrator responsibility • IBSS clients are the integrators User perspective Integrator responsibility • Example: Spine.co.il Integrator Good and cheaper – less skills are needed less perspective investment 30 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 31. General Open Why Companies Use Open Source Source • Freedom / Flexibility • Lowers barriers to entry / exit • Can’t afford to build new applications from scratch • Tired of waiting on hold for support • Speed up development • Purchase only the functionality needed • Total Cost of Ownership (TCO) • ROI is shortened Source: AnyOpen Pini Cohen’s work Copyright 2009©STKI 31 Do not remove source or attribution from any graphic or portion of graphic
  • 32. Solution - OSS quality General Open Source • Emerging Vendors Utilize OSS Defects Per Thousands – Netezza lines of Code • Data warehousing appliance – Commodity hardware (servers, CPUs, storage) 0.00057 – PostgreSQL, Linux • End user clients utilize OSS – Retail – in-store appliances – Travel – web sites, fee schedules, reservations 0.00009 MySQL Commercial Source: Reasoning Inc. Be assured the next generation of developers/entrepreneurs will build on OSS Pini Cohen’s work Copyright 2009©STKI 32 Do not remove source or attribution from any graphic or portion of graphic
  • 33. General Open Source 33 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 34. General Open Source 34 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 35. General Open Source 35 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 36. General Microsoft OpenSource site Open Source 36 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 37. Microsoft IIS: An Interoperable Web General Open Server Source • Build and Run Web applications in a high-performance and reliable way along side ASP.NET with IIS 7.0 FastCGI. Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 38. ISV’s are offering Open Source as General Open alternative for commercial Source products • IBI is offering R-Statistics as basic alternative for MATLAB http://www.informationbuilders.de/Kundentage-presentations/15-10-08/3_IBI_BI_2-0_DaveSmall.pdf Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 39. General STKI Madad Open Source •Lately we have received lots of Open Source related inquiries – maturity, support, reference, prices of: •OpenOffice •Tomcat •Jboss •MySQL •Drupal •Nagios •Subversion 39 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 40. Online Bids General Procurement • Online bids are powerful tool in case of real competition of commodity products (apples vs. apples) • Suggested steps are – technical  traditional negotiation for getting 2-3 suppliers for best of final online bid • In case there is no real competition online bids can not help Pini Cohen’s work Copyright 2009©STKI 40 Do not remove source or attribution from any graphic or portion of graphic
  • 41. Example for Depreciation period for HW General Procurement • Backbone network equipment – 7 years • System SW (backup) - 7 years • Business Applications SW – 10 years • MF, Unix, Windows – 5-4 years • PC SW – 5 years • PC HW – 3 years • Printers - 2 years Pini Cohen’s work Copyright 2009©STKI 41 Do not remove source or attribution from any graphic or portion of graphic
  • 42. Virtualisation Licensing General Procurement Complications compatibility (product & license – ―serial machine • Historic number‖) • PUR’s (product user rights) not supporting new technology • Inventory / Discovery tools not designed to support Virtualised environments • Ever more complicated product variations to accommodate model • More software products required to run and support it • Increased licensing knowledge required • Makes planning and budgeting more complicated STKI Round Table for IT procurement managers at 22.4.09 http://www.socitm.gov.uk/NR/rdonlyres/684C81F1-3327-472C-8425- 68E8F39F79D0/0/S20080912Agenda5AlexLemonCIVICAVirtuallyLicensed.ppt STKI modifications 42 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 43. Virtualisation Licensing General Procurement Complications Software ISV is installed Software ISV is installed Software ISV is installed server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core Virtual server a with ISV installed Virtual server a with ISV installed Server Z : 4 CPU Server X : 2 CPU QUAD CORE dual core Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 44. Virtualisation Licensing General Procurement Complications Software ISV is installed Software ISV is installed Software ISV is installed server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core Lower cost? Virtual server c with Virtual server c with ISV installed ISV installed Virtual server b with Virtual server b with ISV installed ISV installed Virtual server a with Virtual server a with ISV installed ISV installed Server X : 2 CPU Server Z: 4 CPU dual core QUAD CORE Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 45. General HP EDS merge Maximum Client Value Comprehensive Established, market- Technology platform Improved Efficiency of IT Service Delivery end-to-end IT leading services … leadership services breadth and depth Portfolio Shared Standard Services Increased business value from IT Industry reach across Model and expertise for major industries mid-market customers Deep industry Global Delivery High outsourcing market Expertise, growth rates and • EDS Best Shore® delivered momentum locations Globally • Enterprise Service Mgmt. Innovation from HP Labs, annual R&D investment Based on Market leadership across of $3.6B2 market-leading ITO segments technology and Innovation 45 Pini Cohen’s work Copyright 2009©STKI 45 Do not remove source or attribution from any graphic or portion of graphic
  • 46. New business models General alternatives We sell those We acquire BEST solutions to solutions from other ITs LEADING ITs www.bits.co.il Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 47. General Local Trends Local Trends • Do more with less • Cash is the King • Server Virtualization • Server Based Computing (SBC) – Virtual Desktop Infrastructure (VDI) • Storage upgrades. Sophisticated storage functionality. Backup to disk – Dedup. • Configuration management – CMDB Pini Cohen’s work Copyright 2009©STKI 47 Do not remove source or attribution from any graphic or portion of graphic
  • 48. General Major 2009 plans Local Trends • DRP (many cases with VMWARE) • Stability in Infrastructure • PDA – Cellular • Communicating with external customers via email, sms • Better problem resolution • Storage and BCP upgrade Pini Cohen’s work Copyright 2009©STKI 48 Do not remove source or attribution from any graphic or portion of graphic
  • 49. General Disappointments Local Trends • Vista • Storage synchronization can be hazardous • Security – more difficultcostly than expected • CMDB project is more difficult than expected Pini Cohen’s work Copyright 2009©STKI 49 Do not remove source or attribution from any graphic or portion of graphic
  • 50. General Users Wish list Local Trends • Backwards compatibility - need to change lots of code , processes people ! • Internal employees are harder to manage • SW distribution is still an issue • Real problem resolution • Different views for the same issue: – Purchase of SW and not rental – Pay per use for HW (per TB) Pini Cohen’s work Copyright 2009©STKI 50 Do not remove source or attribution from any graphic or portion of graphic
  • 51. General Users Wish list /cont. Local Trends • Better change management easier to implement CMDB solutions • Automatic operations provisioning and capacity planning – if DBMS space increase – allocate more storage and if needed place order for new storage • Too much effort is for ongoing example: 60% is ongoing 40% projects (infrastructure domain) Pini Cohen’s work Copyright 2009©STKI 51 Do not remove source or attribution from any graphic or portion of graphic
  • 52. Recommendations General Recommendations Less technologies to take care of. Can existing technologies products do the job? Define Infrastructure Services New technology ROI is tricky – the new technology can save money but it requires new processes, people, integration here Your Text Your Text here Open Source IaaS for: Peak time activities • Backup • Testing applications and new technologies • Training and Development • 52 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 53. Recommendations : General Recommendations SAAS for internal IT needs –Example ALM tools as Saas SBC (traditional & VDI) for remote locations , call centers Operations Scorecards for better alignment consolidation, Server Consolidation (to Datacenterhere Your Text Your Text here standard platforms) and Server Virtualization Asset management in general and usagemetering Storage readwrite “snap on snap” for cost efficient environment creation Vendor and Contract management (STKI can help!) 53 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 54. We will present data on General products and vendors: 1. Israeli vendors rating – state of the current market focused on the enterprise market (not SMB)  X – Market penetration (sales + installed base+ clients perspective)  Y – is X plus localization, support, development center, number and kind of integrators, etc.  Worldwide leaders marked, based on global positioning  Vendors to watch: Are only just entering Israeli market or making a big change so can’t be positioned but should be watched  Represents the current Israeli market and not necessarily what we recommend to our clients 2. Products and selected resellers / implementers  The location within the list is random 54 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 55. We will present data on General products and vendors (cont.) 3. Selected installations of products – projects in different stages , production,implementation, after decision… 4. Service as ranked by users . I asked users – “which SI do you recommend in this category” and counted the result. 5. Analysis by international and Israeli analysts  This complete information (1 to 5) should be used together, combined with the specific circumstances of each case when making a decision This subjective chart is the result of our objective research 55 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 56. General 56 Pini Cohen’s work Copyright 2009©STKI 56 Do not remove source or attribution from any graphic or portion of graphic
  • 57. STKI IT Model Development and Middleware Pini Cohen’s work Copyright 2009©STKI 57 Do not remove source or attribution from any graphic or portion of graphic
  • 58. Technologies Maturity Model DEV Trends 2009 – Middleware and Development Business Value Investment Semantic AGILE to make money Full SOA – BPM Organization GUI Cut costs, change WPF TDD integration IT Project Increase Open Source Pure productivity Business ALM tools Project EAI PaaS Commodity IT SOA ETL Services Governance tools Investment for regulations Using Implementing Looking 58 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 59. New Generation of Knowledge DEV Trends Workers • Live in virtual worlds • Expect immediate results • Many open threads • Deliver quickly, in small increments • Expect personalization • Intolerant of disruption In short: very agile! http://www.solutionsiq.com/resources/SIQ- AgileDevelopmentPlatform-Rudd-Young- Agile2008.ppt 59 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 60. Agile Project Management - DEV Trends Overview 12 Code Analysis Code Test Test Implement Analysis 9 6 3 12 3 6 9 Source: Cutter Pini Cohen’s work Copyright 2009©STKI 60 Do not remove source or attribution from any graphic or portion of graphic
  • 61. DEV Platform convergence Trends • “Developers are customers too” – Demand the same features as the intended users (multi-medial, social networking, personalization, customization, etc.) • Developers should live in the same world they are constructing Source: http://www.solutionsiq.com/resources/SIQ- AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt STKI modifications 61 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 62. Cost of Feedback – Test Driven DEV Trends Development http://losangeles.pm.org/presentations/tdd/TheRoadToTestDrivenDevelopment.ppt 62 62 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 63. DEV Test-Driven Development Trends • Pick a Feature • Write a Test for that Feature • Run all Tests and see new Test Fail • Write Code for Feature • Run all Tests and see all Tests Pass • Refactor • Repeat http://losangeles.pm.org/presentations/tdd/TheRoa dToTestDrivenDevelopment.ppt 63 Copyright Oversee.net 2008 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 64. Composite Application Platform in the DEV Trends new Open Source – Cloud world Development and Plug-ins and Extentions Integrations with existing networks and Web Portal RIA RIA Test Tools Integrations with existing networks functionality – Mashups, OpenID Collaboration: Custom Productivity Wiki, Blog, Chat Tools - Conferencing Social Networking: Business Intelligence: People Reporting Activities Analysis Associations Search Enterprise Content Management: Management: Document Repository Versioning Web publishing Workflow Security and Authentication Authentication Hosted SaaS Deployment Environment http://www.solutionsiq.com/resources/SIQ- 64 Pini Cohen’s work Copyright 2009©STKI AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt Do not remove source or attribution from any graphic or portion of graphic
  • 65. DEV ‘INDUS’ development stack Trends • Completely Open Source • Agile best practices Server Version Control Subversion – Continuous Integration – Test Driven Dev. Continuous CruiseControl Integration • Java build Best Practices – IDE Neutral – Ant Based Workstation Subversion Client TortoiseSVN / Subclipse – Maven 2 CheckStyle Coding Standards Tool Name Used For URL Subversion Version Control Server http://subversion.tigris.org/ CruiseControl Continuous Integration http://cruisecontrol.sourceforge.n Code Coverage EMMA TortoiseSVN Version Control Client http://tortoisesvn.tigris.org/ Subclipse Version Control Client (Eclipse Plugin) http://subclipse.tigris.org/ Checkstyle Java Coding Standards Checker http://checkstyle.sourceforge.net/ Unit Testing JUnit EMMA Java Code Coverage http://emma.sourceforge.net/ JUnit Java Unit Testing http://www.junit.org/ Ant + Maven2 Build Scripting Ant Java Build Scripting http://ant.apache.org/ Maven Java Dependency Management http://maven.apache.org/ Eclipse Java IDE http://www.eclipse.org/ Eclipse / NetBeans IDE NetBeans Java IDE http://www.netbeans.org/ JMeter Load Testing http://jakarta.apache.org/jmeter/ NetBeans Profiler Java Profiling http://profiler.netbeans.org/ NetBeans Performance JMeter Profiler Validation Profiling Load Testing Automated Source: www.bcic.org.in/notifications/BCIC- Selenium BSPIN/Mr.%20Madhusudan%20Rao,%20Satyam.ppt Functional Testing 65 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 66. Open source solutions for .NET DEV Trends environment • Spring open source programming framework also for .net! • Nhibernate (Object/Relational Mapping ): – ORM library implemented using .NET – Port of the Java library called Hibernate – Database-independent (almost) – Provides most advanced features – Free, open source and mature http://webseminar1.xmp02.host.35.com/webseminar/NHibernate_in _Action_Seminar.ppt stki modifications 66 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 67. DEV Log4net Background Trends • Apache-sponsored initiative within the “Apache Logging Services” project – http://logging.apache.org – Log4cxx, Log4j, Log4Perl, Log4PHP, Log4PLSQL – Log4net! – API consistency is a high priority for the overall project • Log4net initially created by NeoWorks as a branch from Log4j • Release 1: September 2001 • Release 1.2.0 beta 8: July 2003 • December 2003: Donated to Apache; now “incubating” • SourceForge CVS shows work is still active… http://www.traceofthought.net/misc/IntroToLog4n 67 et.ppt Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 68. RIA - Rich Internet applications • Rich Internet applications (RIAs) are web applications that have some of the characteristics of desktop applications, typically delivered by – web browser plug-ins, javascript compiler , etc. – independently via sandboxes or virtual machines • Examples are : Adobe AIR, JavaFX, Microsoft Silverlight, Magic’s UniPaaS Source : http://en.wikipedia.org/wiki/Rich_Internet_application stki modifications 68 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 69. Mashups - Where Can I Live? DEV Trends • Find a new place to live with a travel time search. • It works on commuting time between stations (Underground and DLR only) and average house prices. You can also view property listings around your chosen station and fun stuff like house price statistics. • APIs CloudMade + Google Maps + Nestoria + OpenStreetMap From http://www.programmableweb.com 69 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 70. http://www.where-can-i- DEV Trends live.com/londonproperty 70 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 71. DEV Trends Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 72. DEV Application Security Is A Different World Trends • Network Security • Application Security – – Part of IT` Part of Business Units – – Networking Experts Software Experts – – Product Focused Custom Code Focused – – 1000’s of Copies 1 Copy of Software – – Signature Based No Signatures – – Patch Management Prevent Vulnerabilities We can’t rely on network security techniques to gain application security http://www.aspectsecurity.com/documents/A 72 Pini Cohen’s work Copyright 2009©STKI 72 spect_CAIT_Secure_Development.ppt Do not remove source or attribution from any graphic or portion of graphic
  • 73. REST SOAP POX DEV Trends • SOAP emphasizes verbs while REST emphasizes nouns Generic HTTP verbs can be Tunnels through used with each noun (GET, HTTP POST REST POST, PUT, DELETE) SOAP User { } getUser() Location { } addUser() POX representation removeUser() updateUser() <user> listUsers() <name>Jane User</name> findUser() <gender>female</gender> <location href= quot;http://www.example.org/locations/us/ny/new_york_city getLocation() quot;>New York City, NY, US</location> </user> addLocation() ... http://download.microsoft.com/download/e/b/4/eb44aa73- 788f-4a90-a73b-b3576921867d/SOAPRESTPOXRSSF.ppt 73 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic STKI modifications
  • 74. DEV Multicore programming skills Trends • 74 http://www.infoworld.com/article/08/03/20/Multi core-boom-needs-new-developer-skills_1.html Pini Cohen’s work Copyright 2009©STKI 74 Do not remove source or attribution from any graphic or portion of graphic
  • 75. DEV MDM – Master Data Management Trends • Typical workflow • New workflow Search of customer exist – in Search of customer– in MDM the current application domain Enter details of new customer in MDM Enter details of new customer Enter details of transaction sometimes based on insights taken from MDM Enter details of transaction Sometimes if online checking is not possible -add new phase to process – “end of day” data corrections End END Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 76. DEV Enabling MDM in new applications Trends • Application Architecture: – Data of MDM candidates should be kept separately – Function for identifying existing customers • Different business process (users): – Identifying the customer is part of the process – Sometimes the identification is done after the customer is left Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 77. DEV Local Trends - Platforms Local Trends • .Net is very strong in the general IT development scene • Many clients are suspicious towards Open Source. There are some innovators (Harel Insurance, Direct Insurance, etc.) • Users are still using legacy development environments – Cobol , Natural, PowerBuilder • Magic uniPaaS RIA & SaaS: New Rich internet & SaaS application platform based on .NET Technology (Launched on January 2009) Pini Cohen’s work Copyright 2009©STKI 77 Do not remove source or attribution from any graphic or portion of graphic
  • 78. DEV Local Trends - Platforms Local Trends • Example for complex - mature environments. Financial client using the MF has: • 9000 programs ! • 22,000 tables ! • This MF DBMS environment is handled by 6(!) FTE (Full Time Employee) Pini Cohen’s work Copyright 2009©STKI 78 Do not remove source or attribution from any graphic or portion of graphic
  • 79. DEV Local Trends - Estimation Local Trends • Israeli project manager do not use formal estimation methodologies for estimation (function points, cocomo, etc.) • Each member of project gives estimation “to the best of his knowledge” • Some organizations have estimation sheets with questions like “does the project needs information from the DW?” • Only few organizations track the real usage of specific requests (after went to production) Pini Cohen’s work Copyright 2009©STKI 79 Do not remove source or attribution from any graphic or portion of graphic
  • 80. DEV Local Trends - SOA Local Trends • Most users have EAI tools. Some SOA tools. • Run Time SOA governance (mainly monitoring) is an issue to many users • Dev. SOA governance tools are considered as part of general SOA adoption • What stops SOA are related organizations issues – development roles are different – the architect is in the center • Sometimes the EAISOA team creating bottleneck for the projects Pini Cohen’s work Copyright 2009©STKI 80 Do not remove source or attribution from any graphic or portion of graphic
  • 81. DEV Local Trends - Agile Local Trends • Many organizations did not try “agile software development” formally • Many organization have tight relationship with their users – try to deliver in short release cycles, however official project design is done • “Agile Sparks” offers training and accompanying scrum processes mainly to ISV’s. The “end user” is the marketing manager • Some nice first steps for Agile in Israeli enterprise (STKI Round Table) – More details at http://www.scribd.com/doc/12901045/Agile-Round-Table Pini Cohen’s work Copyright 2009©STKI 81 Do not remove source or attribution from any graphic or portion of graphic
  • 82. DEV The PMO-Development gap? Local Trends • What is PMO? – IT Plan Development – Demand Management – Budget and Resource Management – Post implementation audits – Managing largestrategiccross LOB projects • What about PMO and Dev methodologiestechnologies ? – SOA – Reuse – Agile – TDD Pini Cohen’s work Copyright 2009©STKI 82 Do not remove source or attribution from any graphic or portion of graphic
  • 83. DEV EAISOA Support Ratios Local Trends • EAI SOA variations are very big: – From static (old) messaging interface (MQ) to new and changing “SOA” service – How “thick” is the interface: 20 times a day to 20,000 a minute – How involved are the applications programmers ? – How static are the interfaces? How many new interfaces? – Does “one user” for web service is valid “Services count”? • EAISOA typical Support Ratios : from 10 interfacesservices per FTE to 300 interfacesservicesweb services per FTE . Median is 40 interfaces. • This demonstrates the large variety between organization with their perspective to EAISOAIntegration Source: STKI Pini Cohen’s work Copyright 2009©STKI 83 Do not remove source or attribution from any graphic or portion of graphic
  • 84. DEV Israel Market Positioning Integration Brokers Local SOA infrastructure Trends Vendors to Watch: Tibco IBM ezBlox Oracle Magic Local Support Microsoft SUN This analysis should be used with its supporting WebMethods / documents SAG Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 84 Do not remove source or attribution from any graphic or portion of graphic
  • 85. DEV Israel Market Positioning - ETL Local Trends Informatica IBM Local Support Oracle (OWB + ODI ) Microsoft This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 85 Do not remove source or attribution from any graphic or portion of graphic
  • 86. Selected EAISOA infrastructure DEV Local projects Trends • MAGIC iBolt – A.C. Yesumim ; Actelis Networks ; aeroscout ; Agan Chemical ; Agriculture Office ; Akum ; Arodion ; Avgol ; Bank Igud ; Bank Leumi ; Bank Marcantil Discound ; Beit Shemesh Engines ; Calmobil ; Central Court – Fines system ; Clalit Health ; Delta ; Dor Energy ; DTH ; Edded Tiur ; ELDAN ; Electra ; Eurocom ; Finance Office ; Harel Insuracne ; Hashikon Office ; IDF Police ; Iscor ; Keter Plastic ; Leimit Health ; Leumi Gemel ; Lodan ; Macabi Health ; MBS - ANGOLA ; Menora Mivtahim ; Rabinical Couts ; Rashi Found ; Rmat Gan Municipality ; Scoupus ; Skyvision ; Stemizky ; SUPER DERIVATIVES ; Tadiran Telecom ; Tami 4 ; Tel Hashimer Hospital ; Tel-Aviv Municipality ; Visa Cal • SAP XI - ; AGIS ; ATAL ; Bank Poalim ; Bezeq ; Carmel-Ulpinim ; Cellcom ; Checkpoint ; Coca-Cola ; Government (Mercava) ; IEC ; Meir Rachev ; MoD ; MoH ; Navy ; Netafim ; Osem ; PAZ ; Strauss-Elite ; Supersol ; Tel-Aviv Municipality ; Pini Cohen’s work Copyright 2009©STKI 86 Do not remove source or attribution from any graphic or portion of graphic
  • 87. Selected EAISOA infrastructure DEV Local projects Trends • IBM (WMB) - Amdocs ; Bank Discount ; Bank Leumi ; Bank Poalim ; IDF ; IEC ; Isracard ; Midgal ; Samelet (Fiat) ; Uniliver • Oracle Oracle BPEL process manager – part of fusion middleware (including ESB)– AMCOR ; AudioCodes ; Bank Israel ; BARAN ; DAN ; Delek ; Discount Mashkantaot ; ECI ; Fundtech ; Gadot ; Golden Pages ; Haaretz ; IDF ; IEC ; MODU ; NICE ; Redware ; TAMA ; TEVA ; Tnuva (Oracle BAM) Verint ; VISA CAL ; Yehiot Aharonot Aqualogic – Automazia Mirs (number portability) Barak (number portability) YES, HOT, FTS Pini Cohen’s work Copyright 2009©STKI 87 Do not remove source or attribution from any graphic or portion of graphic
  • 88. Selected EAISOA infrastructure DEV Local projects Trends • Tibco - Amdocs ; Applied Materials ; Bezeq (number portability + soa) ; Bezeq International ; GoldenLines (number portability + soa) ; Hadassah ; Hot ; IDF ; Intel (global) ; itouch ; Minister's Office(SOA) ; Partner(number portability+ SOA) ; Pelephone (number portability + soa) ; Rafael ; Tower Semiconductors • Microsoft Biztalk - Kitan, Israel Government (several), IDF (several), IAI, Clalit Health, Bank Leumi, Agan Chemicals, Visa Cal, Airport Authority, Cellcom, Netvision 013, Migdal, Bank Igud, Isracard, Elbit (with BPM), Comverse, Amdocs (with BPM), Motorola, Port Authority, Postal Authority, Tabu, TAMAT Office , Phoenix, SuperSal, Israeli Police, ECI, Leumi Card, Israeli Prison Authority, MDS, Inbal, Municipality of Tel Aviv. • WebMethods – Clal Insurance Pini Cohen’s work Copyright 2009©STKI 88 Do not remove source or attribution from any graphic or portion of graphic
  • 89. DEV STKI recommendation Local Trends • Can I define ServiceStandards for Development Middleware ? • STKI Round Table: What are the optimal technology and processes that enable code and interfacesservices reuse? At 7.6.09 Pini Cohen’s work Copyright 2009©STKI 89 Do not remove source or attribution from any graphic or portion of graphic
  • 90. STKI IT Model Enterprise System Management Pini Cohen’s work Copyright 2009©STKI 90 Do not remove source or attribution from any graphic or portion of graphic
  • 91. Technologies Maturity Model ESM 2009 – Enterprises System Management Trends Business Value Investment to make money Cut costs, End User IT Project Increase Experience Pure RBA Application productivity Business Monitoring Project CMDB with Commodity IT System CMDB – closed loop BSM Services Management Basic – change Automatic management discovery Investment for regulations Using Implementing Looking 91 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 92. ESM IT Organization Example Trends CIO HR CTO IT FINANCE App Strategic Infra. Operations Development Programs Planning Data Center Infrastructure Core Ops Development Systems Program Customer Corporate Management Network Service Systems Special E-Commerce Projects Telecomm. Distributed Group/COE Ops Supplier Mgmt. PLAN BUILD RUN Pini Cohen’s work Copyright 2009©STKI 92 Do not remove source or attribution from any graphic or portion of graphic
  • 93. ESM Definition of the Mgmt Segments Trends Technologies used to understand and manage what resources an System & organization has as well as how, when, and who alters it all Config Mgmt Covers all aspects of software, hardware, and licenses/contracts Technologies used to control how an organization delivers and manages IT Service services supplied to the business Management Act as the primary communication point between IT and the rest of the organization Technologies focused on observing and ensuring the health and availability Performance of infrastructure & Monitoring Used to understand the current state of all hardware, software, and business services Technologies used to automate day to day operational tasks Operations Used to assist IT staff in automation of routine tasks Automation ESM - Service Desk – Asset – System (configuration) – Security events Pini Cohen’s work Copyright 2009©STKI 93 Do not remove source or attribution from any graphic or portion of graphic
  • 94. ESM CMDB – ITIL Trends Pini Cohen’s work Copyright 2009©STKI 94 Do not remove source or attribution from any graphic or portion of graphic
  • 95. ESM CMDB automatic discovery Trends Learn how their CIs are configured (& changing over time) Automatically tracks Configuration Auditing changes on all CIs & – Tracks changes in attribute values over time… applications – Depicts that information on the map – Depicts that information Application thru reports Pini Cohen’s work Copyright 2009©STKI Source: IBM 95 95 Do not remove source or attribution from any graphic or portion of graphic
  • 96. ESM CMDB is improving configuration management Trends Comparing two instances of an Apache Web Server to the golden master Compliance Values in red and blue are – Compare configuration to policy violations ―reference master‖ – Compare to your standard policy Pini Cohen’s work Copyright 2009©STKI Source: IBM 96 96 Do not remove source or attribution from any graphic or portion of graphic
  • 97. ESM Transaction monitoring : Optier Trends Proactive, Cross-tier, Transaction Workload Management Workload Profiling, Policy Management, Dashboard •Management Server •single repository •analysis tools •Web GUI Transaction Profiles Collected DTE DTE DTE DTE User Request J2EE EJB Web server J2EE Web DB server App server2 App server1 Source: http://regions.cmg.org/regions/nccmg/Meetings/Meetings2007/CMG%20- Pini Cohen’s work Copyright 2009©STKI 97 %20SOA%20Monitoring%20%20Performance%20Management%20Challeng Do not remove source or attribution from any graphic or portion of graphic es%20-%206531%20v2.1m.ppt
  • 98. ESM Local Trends – change management Local Trends • One week ago we have switched off backup communication line but found out that it was used by application in productionquot; • quot;Expect the unknown results when installing new patchquot; • Number of changes in large bank (MF environment) 80K a year! • Above 50% of problems are related to changes Pini Cohen’s work Copyright 2009©STKI 98 Do not remove source or attribution from any graphic or portion of graphic
  • 99. ESM Local Trends – change management Local Trends • In most organizations there is established change management process – The responsible for the change is the project manager. – In many cases there is a “change manager” often the production manager • However the process if far from being satisfactory : – Each changes is treated without relations the previous relations (applicationsHW components) – In many cases nobody can answer question like “what was the recent changes in this FilreWall?” – There are still changes that are not recorded • CMDB with closed loop change management should solve this Pini Cohen’s work Copyright 2009©STKI 99 Do not remove source or attribution from any graphic or portion of graphic
  • 100. ESM Local Local Trends- asset management Trends • CIO Infra manager nightmare – “the guy from TV” • Many clients do not have tools for asset management and particularly for metering • Some clients start to count the actual usage just before negotiation with the supplier • Usagemetering tool found out that “100% needed tool” was used only by 0.5% of population Pini Cohen’s work Copyright 2009©STKI 100 Do not remove source or attribution from any graphic or portion of graphic
  • 101. ESM Local Local Trends – CMDB Trends • CMDB project has discovered 100 NT domains while IT manages only 3 ! • Benefits from CMDB projects: – In case of fault – look at the CMDB and see what was changed from yesterday – “Before we shut down the development machine we found out in the CMDB that there was some flow of production application!” Pini Cohen’s work Copyright 2009©STKI 101 Do not remove source or attribution from any graphic or portion of graphic
  • 102. ESM Local Trends and issues Local Trends • ITIL compliance in some ESM – CMDB bids • ESM projects has the higher chances to fail (within the infrastructure domain)! • Sign for good ESM project- the CIO is using the ESM dashboard Pini Cohen’s work Copyright 2009©STKI 102 Do not remove source or attribution from any graphic or portion of graphic
  • 103. ESM Local trends Local Trends • Who is the ESM “owner” ? Different approaches: • “High Touch” ESM team: – The different system teams (Win, Unix, Network, PC) install the agents but with strict instructions from the ESM team – Single console maintained by the ESM team • The ESM team is in the “background” – The different teams have their own management consoles (example – Win- MOM, Unix- BMC, Network – NMM, PC – Aternity) – Manger of managers console is updated by the ESM team Pini Cohen’s work Copyright 2009©STKI 103 Do not remove source or attribution from any graphic or portion of graphic
  • 104. ESM (Enterprise System ESM Local Management) Ratios Trends • ESM Ratios are very different from companies implementing ESM solutions since the level of implementation, internal processes , tools and automation is very different. • The KPI itself –” per Servers “– is not ideal as well since it doe not give indication to Routers, Storage devices, etc. • From 110 Servers monitored by 1 FTE to 500 Servers monitored by 1 FTE. .Median is 300 Servers • Increase of about 20% from last years data • Data point in the STKI survey 1 FTE per 1000 server. STKI comment “close the project!” Source: STKI Pini Cohen’s work Copyright 2009©STKI 104 Do not remove source or attribution from any graphic or portion of graphic
  • 105. ESM Israel Market Positioning – Local Management Frameworks Trends CA Vendors to Watch: HP SW Microsoft (+Mercury ) as central Local Support console IBM Oracle as central BMC console This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 105 Do not remove source or attribution from any graphic or portion of graphic
  • 106. Market Status and ESM Local Recommendations Trends • Users recommended the following ESM integrators/support alphabetically: – IBM – Malam Team – Marathon (Yana) – MSP – XOR Pini Cohen’s work Copyright 2009©STKI 106 Do not remove source or attribution from any graphic or portion of graphic
  • 107. Selected products and ESM Local Integrators Trends Team Yana IGS XOR Matrix Ness Malam AMAN CCC Taldor (Maraton) HeadON db@net WE Bynet CA x x x x Tivoli x x x (netcool) x HP x x x x BMC x x x MS x x x x x Pini Cohen’s work Copyright 2009©STKI 107 Do not remove source or attribution from any graphic or portion of graphic
  • 108. ESM STKI recommendation Local Trends • Can I define ServiceStandards for System Management Monitoring? Pini Cohen’s work Copyright 2009©STKI 108 Do not remove source or attribution from any graphic or portion of graphic
  • 109. STKI IT Model DBMS Pini Cohen’s work Copyright 2009©STKI 109 Do not remove source or attribution from any graphic or portion of graphic
  • 110. DBMS The evolution of distributed architecture Trends Scale up by working with layers, Try not to bother the database as much as possible! U G U U I B SCALE L U G D U DB A I L U B L G U U I U SCALE http://download.microsoft.com/download/A/2/0/A20CB03B- Pini Cohen’s work Copyright 2009©STKI 110 7F99-4A16-9652-9A2DAC44986F/ARC301.ppt Do not remove source or attribution from any graphic or portion of graphic
  • 111. What is Velocity ? DBMS Trends An explicit, distributed, in-memory application cache for all kinds of data (CLR objects, rows, XML, Binary data etc.) Fuse quot;memoryquot; across machines into a unified cache Clients can be spread across machines or processes Clients Access the Cache as if it was a large Unified Cache View single cache Cache Layer distributes data across the various cache nodes Pini Cohen’s work Copyright 2009©STKI http://download.microsoft.com/download/A/2/0/A20CB Do not remove source or attribution from any graphic or portion of graphic 03B-7F99-4A16-9652-9A2DAC44986F/ARC301.ppt
  • 112. Velocity In The Cloud DBMS Trends • Integration with Windows Azure/SSDS (SQL Server Data Services) • Application hosted in the cloud – Velocity as cache layer within Windows Azure/SSDS • On-premises application and cache with Windows Azure/SSDS backend service • Velocity as a cache service http://download.microsoft.com/download/A/2/0/A20CB03B-7F99- 4A16-9652-9A2DAC44986F/ARC301.ppt Pini Cohen’s work Copyright 2009©STKI 112 Do not remove source or attribution from any graphic or portion of graphic
  • 113. DBMS Semantic Technology Trends Semantic technology as a software technology allows the meaning of information to be known and processed at execution time. For a semantic technology there must be a knowledge model of some part of the world that is used by one or more applications at execution time Source: Vagan Terziyan 113 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 114. SPARQL Query: Access DBMS Trends Multiple Sources PREFIX dc: <http://purl.org/dc/elements/1.1/> PREFIX ldap: <http://ldap.hp.com/people#> PREFIX foaf: SELECT ?name ?name2 { ?doc dc:title ?title . FILTER regex(?title, “SPARQL”) . ?doc dc:creator ?reseacher . ?researcher ldap:email ?email . ?researcher ldap:name ?name } ―Find the name and email addresses of authors of a paper‖ • Query tech reports first, then go to LDAP for more information. • Other examples: • schedule of conference to Outlook calendar. •Copy list of people to Outlook contacts •Copy Pini Cohen’s work Copyright 2009©STKI 114 Source: HP STKI modification Do not remove source or attribution from any graphic or portion of graphic
  • 115. DBPedia DBMS Trends . Extracting Structured Information from Wikipedia 115 http://ids.snu.ac.kr/w/images/3/3c/SC14.p Pini Cohen’s work Copyright 2009©STKI pt dbpedia STKI modifications Do not remove source or attribution from any graphic or portion of graphic
  • 116. DBMS SPARQL Query Trends PREFIX skos: <http://www.w3.org/2004/02/skos/core#> SELECT ?presName WHERE { ?presName skos:subject <http://dbpedia.org/resource/Category:Presidents_of_the_United_States>. } From http://dbpedia.org/sparql Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 117. DBMS Server Resource management Trends Incoming SQL statement Users/ management: parallel Database Server setting or blocking applications Sessions Incoming Application Requests Session Classification: Ad-hoc or rule based Session/ group Session/ resource Classificatio management n Group/ resource management and limits 117 Pini Cohen’s work Copyright 2009©STKI 117 Do not remove source or attribution from any graphic or portion of graphic
  • 118. DBMS Knowledge Pack examples Trends  When (identification): (1) SQL requests run full scan and not through an index (2) SQL requests scan more then 100 daily partitions on selected large tables,or (3) SQL requests do not include a restricting date condition, or (4) DML/DDL/DCL commands issued by unauthorized user  Then (one or more from these actions): (1) Apply a rewrite/adding an Oracle hint (2) block and return a message to the user, to run after hours (3) automatically switch to run on replication 118 118 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 119. DBMS Trends Change Data Capture ETL BAM EAI / ESB SQL XML Change Publisher Change Publisher Event Warehouse Change Metadata Capture Legacy Relational Pini Cohen’s work Copyright 2009©STKI 119 Do not remove source or attribution from any graphic or portion of graphic
  • 120. DBMS Attunity Oracle-CDC for SSIS Trends Change Stream Oracle SQL Server log SSIS Pini Cohen’s work Copyright 2009©STKI 120 Do not remove source or attribution from any graphic or portion of graphic
  • 121. MoreVRP DBMS Trends (Virtual Resource Partitioning) • Define computing resources (CPU, I/O) for specific transactions In real-time, based on the business needs and Qos requested. And off course true and important message for this times quot; improve the performance of your current hardware and software in 20-40%quot; Pini Cohen’s work Copyright 2009©STKI 121 Do not remove source or attribution from any graphic or portion of graphic
  • 122. Exadata – A New Architecture DBMS Trends • Exadata Ships Less Data Through Pipes – Query processing is moved into storage to dramatically reduce data sent to servers while offloading server CPUs • Exadata has More Pipes – Modular storage “cell” building blocks organized into Massively Parallel Grid – Bandwidth scales with capacity • Exadata has Bigger Pipes Exadata Moves a Lot – InfiniBand interconnect transfers data 5x Less Data a Lot Faster faster than Fibre Channel Pini Cohen’s work Copyright 2009©STKI 122 Do not remove source or attribution from any graphic or portion of graphic
  • 123. SQL Server® Fast Track Data Warehouse • New Data Warehouse reference architectures • Based on SQL Server 2008 + optimized commodity hardware from HP and Dell • Advantages: Accelerated time to solution Reduced risk – pre-tested; application of best practices; optimized hardware Scale predictably to 30 TB without extensive tuning Low TCO/performance through commodity hardware 123 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 124. Other companies for increased DBMS Trends performance utilization • EdenBase (now Zettapoint) -In the context of “Pini Cohen“ in stead of 0547-000023 (10,000 times) write XX (for read only records) Pini Cohen’s work Copyright 2009©STKI http://www.edenbase.com/Edenbase_CompactDB_Whitepaper.pdf Do not remove source or attribution from any graphic or portion of graphic
  • 125. DBMS DBMS Support Ratios Local Trends • DBMS support ratios metrics are not trivial: – Per DBMS but sometimes there are several DBMS single application or one DBMS for several applications – Huge variety. In the same organization: • 20 application per FTE for MSSQL (small applications) • 1.5 applications per FTE for Oracle (core business) – Applications DBMS vs. Infrastructure DBMS – Sometimes part of the job is done internally and some by the vendor (application producer) • Infrastructure DBA Support Ratios (all copies of application, Open) : from 3 applications per DBA FTE to 50 applications per DBA FTE. • Median is 10 applications per DBA FTE Source: STKI Pini Cohen’s work Copyright 2009©STKI 125 Do not remove source or attribution from any graphic or portion of graphic
  • 126. DBMS Market Status and Trends Local Trends • Users recommended DBMS support by Oracle SPL (Adabas) ACS Advantech DB@NET GlassHouse Oracle SRL Veracity Xact-Soft Pini Cohen’s work Copyright 2009©STKI 126 Do not remove source or attribution from any graphic or portion of graphic
  • 127. DBMS Israel Market Positioning DBMS Open Local Trends Oracle MSSQL Local Support IBM MYSQL This analysis should be SUN used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 127 Do not remove source or attribution from any graphic or portion of graphic
  • 128. DBMS STKI recommendation Local Trends • Can I define ServiceStandards for DBMS ? Pini Cohen’s work Copyright 2009©STKI 128 Do not remove source or attribution from any graphic or portion of graphic
  • 129. STKI IT Model Servers Pini Cohen’s work Copyright 2009©STKI 129 Do not remove source or attribution from any graphic or portion of graphic
  • 130. Technologies Maturity Model Server Local 2009 - Servers Trends Business Value Investment to make money Cut costs, Increase Server Server UnixMF IT Project productivity Virtualization Legacy Cloud Pure for Prod Business consolidation Servers Project Linux Commodity IT Win 2008 Servers Services Server Investment for regulations Using Implementing Looking Mature technologies. Too many servers. 130 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 131. Server Open Virtual Machine Format (OVF) Trends A multi-vendor format VM 1 VM 2 VM 3 ... License Properties import http://lycos.dropcode.net/VMware/Documentations/vmworld2008/ TA10.ppt Pini Cohen’s work Copyright 2009©STKI 131 Do not remove source or attribution from any graphic or portion of graphic
  • 132. Server Trends VMware vCloud: Extended DataCenter Corporate or Public Cloud DataCenter Based Service Virtual API Remote Monitoring of Center VM based applications Policies Move with VM based V-Motion application Simplified migration of VM based application Current Underway http://www.irislink.com/Partners/irislink2009/PP T/IRISLink2009_MO_Danny%20Roefflaer.ppt 132 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 133. Server Transparency in the Eye of the Beholder Trends …but its difficult to correlate network and storage back to virtual machines http://communities.vmware.com/servlet/JiveServlet/previewBody/9523-102-1-6774/Nexus-1000V-VMware- UG.ppt;jsessionid=880F4798E7D5D028FE6A3F9EF9111439 133 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 134. Cisco Virtual Network Link – VN-Link Server Trends Virtualizing the Network Domain Problems: VMotion • VMotion may move VMs across physical ports—policy must follow • Impossible to view or apply policy to locally switched traffic • Cannot correlate traffic on physical links—from multiple VMs VLAN 101 VN-Link: •Extends network to the VM •Consistent services •Coordinated, coherent management http://communities.vmware.com/servlet/JiveServlet/previewBody/9523-102-1-6774/Nexus-1000V-VMware- UG.ppt;jsessionid=880F4798E7D5D028FE6A3F9EF9111439 Pini Cohen’s work Copyright 2009©STKI 134 Do not remove source or attribution from any graphic or portion of graphic
  • 135. Server Windows Server Datacenter Trends Virtual Sessions Per License Unlimited .. 32 16 8 4 1 Host OS Included Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 136. Server What’s Next For Xeon-EP? NEHALEM Trends NEHALEM Up to 25.6 Gb/sec bandwidth per link Nehalem Nehalem Key Technologies • New 45nm Intel® Microarchitecture QPI I/O • New Intel® QuickPath Interconnect Hub • Integrated Memory Controller PCI DMI • Next Generation Memory (DDR3) Express* Functional system Gen 1, 2 ICH • PCI Express Gen 2 demonstrated Sept 2007 IDF IT Benefits Extending Today’s Leadership • More application performance • Improved energy efficiency Launch Q1’09 • End to end HW assist for Virtualization Volume Ramp 1H’09 • Stable IT image https://www.im- sc.com/scevents/IBM/IBM%20Partner%20Day%20Documen ts/Intel%20Update%20for%20Ingram%20BP%20110608.ppt Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 137. Server NEHALEM performance -virtualization Trends • To get best virtualized performance – Have best native performance 1 Round Trip Virtualization Latency – Reduce transitions to/from virtual machine 100% – Reduce latency of transitions Relative Latency 80% • Intel® Core™ microprocessor (Nehalem) virtualization features 60% – Reduced latency for transitions 40% – Virtual Processor ID (VPID) to reduce 20% effective cost of transitions – Extended Page Table (EPT) to reduce 0% Merom Penryn Nehalem # of transitions http://www.cs.utexas.edu/users/cart/arc Pini Cohen’s work Copyright 2009©STKI 137 h/beeman.ppt STKI modifications Do not remove source or attribution from any graphic or portion of graphic
  • 138. Server Server Core Overview Win Server 2008 Trends • Server Core is: – A minimal installation option for Windows Server 2008 – Command Line interface, no GUI Shell Pini Cohen’s work Copyright 2009©STKI 138 Do not remove source or attribution from any graphic or portion of graphic
  • 139. Server Trends Technology Investment Areas - 2010 Web Virtualization Management Hyper-V™ Power Management IIS 7.5 Live Migration PowerShell 2.0 .NET Support on Server Core Cluster Shared Volumes AD Administrative Center Integrated IIS Extensions Remote Desktop Services New Best Practices Analyzers Configuration Tracing Solid Foundation for Enterprise Workloads Scalability and Reliability Better Together with Windows 7 64+ Logical Processor (LP) Support DirectAccess BranchCache™ Componentization DHCP Failover Enhanced Group Policies DNSSEC BitLocker on Removable Drives RemoteApp & Desktop Connections 64-bit only Server release Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 140. Server What is Windows Azure? Trends • Windows Azure is: – A thin operating system that serves as a Hardware Abstraction Layer above Microsoft’s “Cloud” infrastructure • Built using virtualization technology • Allows applications to share resources across arrays of hardware devices while remaining device “neutral” • Much more limited than a full desktop OS http://stlouisdayofdotnet.com/FlashDriveContents %5COverview%20of%20PDC/PDC%20Overview %20-%20Kevin%20Grossnicklaus.ppt Pini Cohen’s work Copyright 2009©STKI 140 Do not remove source or attribution from any graphic or portion of graphic
  • 141. Server RHEV - HYPERVISOR Trends Scalability Host: 96 cores, 1 TB RAM Guest: 16vCPU, 64 GB RAM Industry Standards Trusted RHEL kernel + KVM High performance VirtIO drivers Libvirt management interface Small footprint – easy to install and manage Boot via PXE Run from flash drive Install on local media Advanced Features Memory Page sharing SELinux for high security and isolation Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 142. Server Trends Automation is key enabler Pini Cohen’s work Copyright 2009©STKI 142 Do not remove source or attribution from any graphic or portion of graphic
  • 143. Server market is down – how low Server Local can we get? Trends Recent data shows that the Israeli server market in 2009 is about 40% lower than last year Will this continue?! Who will be caught in the fire?! Your Text here Your Text here 143 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 144. Server Wish list - Servers Local Trends • Although HW is essentially the same different configuration provisioning tools are needed for the different standard servers. • Some application providers (engineering) require specific HW for their applications • Service packs are not always approved (or delayed) by application providers • Clients are migrating from Unix to Linux Pini Cohen’s work Copyright 2009©STKI 144 Do not remove source or attribution from any graphic or portion of graphic
  • 145. Server Local Trends Local Trends • Organizations are generally using standard servers for 3-4 years. Will this change now? • Blades are the standard within the largest IT datacenters • Intel server is the predominant platform. AMD is trying hard – cheaper prices up to 20% less than Intel Pini Cohen’s work Copyright 2009©STKI 145 Do not remove source or attribution from any graphic or portion of graphic
  • 146. Server Local Trends – Server Virtualization Local Trends • Most servers sold installed within the enterprise IT organizations are virtual servers • Users might install application in Virtualized environment even without ISV permission! • Percent of Virtualized Windows servers is between 5% and 40% (some extreme cases more). All clients want to increase this ratio. Pini Cohen’s work Copyright 2009©STKI 146 Do not remove source or attribution from any graphic or portion of graphic
  • 147. Server Local Trends -Server Virtualization Local Trends • Server virtualization and Outsourcing – server provisioning in virtualized environment – 2 hours before it was 10 hours • Issues with virtualization: – Backup – agents, copy of vmdk’s, vcb – vmware consolidated backup – DRPHA is in the LUN level (many vm guests) not for particular guest – Network virtualization – Cloud offerings • Microsoft is investing a lot in Server Virtualization however the integrators do not get revenues from hyperV projects and this makes things a bit difficult for Microsoft Pini Cohen’s work Copyright 2009©STKI 147 Do not remove source or attribution from any graphic or portion of graphic
  • 148. Server Local Trends – Conf. Mng. and Local Operations Trends • Windows patches with WSUS • Configuration management – which server is used for which applications, what is installed, what was manually changes (dll, registry). • Tools that are used : – Excel – Specialized tools - Altiris , etc. – Built in systems (access, web) Pini Cohen’s work Copyright 2009©STKI 148 Do not remove source or attribution from any graphic or portion of graphic
  • 149. Server What is Infrastructure? Local Trends • Networks, Voice • Storage , Backup, DRP • System – Legacy, Windows, Unix, Linux • Data Center operations and facilities • PC – preparing the images, first level support (remote control) , second level support • DBMS support – DBA’s • Integration – SOA - MQ • System Management – configuration the ESM tools Pini Cohen’s work Copyright 2009©STKI 149 Do not remove source or attribution from any graphic or portion of graphic
  • 150. Server Org. Chart A Local Trends Infra Windows Operations, Servers Telephony Unix Storage Datacenter , and PC + Service desk storage Pini Cohen’s work Copyright 2009©STKI 150 Do not remove source or attribution from any graphic or portion of graphic
  • 151. Server Org. Chart B Local Trends ESM Service desk (engineering) Infra Datacenter System , dba security Network operations storage sap and PC basis, integration Pini Cohen’s work Copyright 2009©STKI 151 Do not remove source or attribution from any graphic or portion of graphic
  • 152. Server Org. Chart C Local Trends Infra DBA System Web legacy Infrastructure open Networking Your Text here Your Text here Operations PC and Datacenter Server Network HW Service Desk Operations (open) HW 152 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 153. Server Org. Chart D Local Trends Infra Service Desk Your Text here Your Text here System Networking System Datacenter and Legacy PC Security SAP Basis DBA cellular video division operations conference Storage 153 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 154. Server Org. Chart E Local Trends Infra System: Legacy, Operations: Service Security, Branches Unix, MSFT, DBA, pc second desk –first Networking Storage, manager level level of changes 3rd level ESM support support support including datacenter Pini Cohen’s work Copyright 2009©STKI 154 Do not remove source or attribution from any graphic or portion of graphic
  • 155. Server Org. Chart F Local Trends Operations: QA, Service desk, datacenter operations Infra DBMS Network, desktop + 2nd Windows servers Legacy Unix general level, datacenter facilities, including backup , Storage ESM, service drp security desk (application) drp Pini Cohen’s work Copyright 2009©STKI 155 Do not remove source or attribution from any graphic or portion of graphic
  • 156. Server What is good Infrastructure organization? Local Trends • All roads lead to Rome! (but only the right ones…) • Some significant differences: – Is Datacenter Operations part of Infrastructure? – Is Service Support part of Infrastructure? – Does Service Support and PC engineers (that build the images) have the same boss? – Are the System NT and PC engineers different teams? – DBA’s? IntegrationSOA teams? Pini Cohen’s work Copyright 2009©STKI 156 Do not remove source or attribution from any graphic or portion of graphic
  • 157. What is good Infrastructure Server Local organization? Trends • Possible Alarms for organization issues: – System is using ESM product X. Service Desk uses Y for monitoring the same infrastructure … – There are several different change management processes within the organization – “I know storage product X is more appropriate but I should purchase Y because it will upset one storage team while the other storage team will be happy” Pini Cohen’s work Copyright 2009©STKI 157 Do not remove source or attribution from any graphic or portion of graphic
  • 158. What is good Infrastructure Server Local organization? Trends • STKI recommendations: – Focus on Infrastructure Services – Infrastructure services should match (as much as possible) the org. structure. – Not so politically correct recommendation – Now is the time for organization changes Pini Cohen’s work Copyright 2009©STKI 158 Do not remove source or attribution from any graphic or portion of graphic
  • 159. Server Server Ratios - Windows Local Trends • Number of Windows Servers (logical ) per System member – In Israel from 20 per FTE in rather small but geographically distributed organization to 200 per FTE in large well managed organization. Median is 100 Windows Servers (logically) per FTE – Change from last year – about 10% increase • Organizations with 100% identical servers in branches can get ratios of 1:500 servers per FTE • The SBC system staff is part of the system or PC count?! Source: STKI Pini Cohen’s work Copyright 2009©STKI 159 Do not remove source or attribution from any graphic or portion of graphic
  • 160. Server Server Ratios - Windows Local Trends • Windows Server growth is huge • Many clients claimed they are understaffed – not able to perform the patches on time, capacity planning, consolidation project is too slow, keeping track of all changes, etc. • STKI observation – Virtualization has potential of savings but must start with adequate resources (staff). Source: STKI Pini Cohen’s work Copyright 2009©STKI 160 Do not remove source or attribution from any graphic or portion of graphic
  • 161. Server Server Ratios –Unix Linux Local Trends • Number of Unix servers (OS) per System member in Israel is from 6 servers per FTE (rather small, geographically distributed organization) to 80 servers per FTE in large homogeny Telco organization . Median is 27 servers per FTE • Roughly same ratios as last year’s data • Unix is rather stable declining . Many clients are migrating to Linux with the same staff • Good metric for Unix is hard to find: – Per CPU (but there are machines with many virtual OS on each CPU) – Per OS (but there are sometimes huge machines with 1 OS) – Per physical server Source: STKI Pini Cohen’s work Copyright 2009©STKI 161 Do not remove source or attribution from any graphic or portion of graphic
  • 162. Market Status and Server Local Recommendations Trends • Users recommended the following server integrators/support : •HP • TEAMMalam • IBM • EMET WE • PenguinIT Pini Cohen’s work Copyright 2009©STKI 162 Do not remove source or attribution from any graphic or portion of graphic
  • 163. Server Israel Market Positioning -Unix Local Trends HP SUN IBM Local Support Worldwide Leader SGI This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 163 Do not remove source or attribution from any graphic or portion of graphic
  • 164. Server Israel Market Positioning – Industry Standard Local Processors X86 including blades (Intel AMD) Trends HP IBM Local Support DELL SUN Fujitsu This analysis should be Siemens used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 164 Do not remove source or attribution from any graphic or portion of graphic
  • 165. Server STKI recommendation Local Trends • Can I define ServiceStandards for Platforms- Servers? Pini Cohen’s work Copyright 2009©STKI 165 Do not remove source or attribution from any graphic or portion of graphic
  • 166. STKI IT Model Desktops Pini Cohen’s work Copyright 2009©STKI 166 Do not remove source or attribution from any graphic or portion of graphic
  • 167. Technologies Maturity Model PC Trends 2009 – End Point Devices Business Value Investment Desktop as Mobile to make money a Service Devices MAC for the Cut costs, Business IT Project Traditional Increase VDI Pure SBC for niche productivity Application Business environment virtualization Project Office Commodity IT Vista 2007 Windows 7 Services Software Appliances Investment for regulations Using Implementing Looking 167 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 168. General Purpose computation on PC Trends the GPU (graphics processing unit) – Started in computer graphics community – Mapping computation problems to graphics rendering pipeline Courtesy Jens Krueger and Aaron Lefohn Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic Source : http://www.na-mic.org/Wiki/images/5/5c/Hpc-g80-cuda.ppt stki modifications
  • 169. PC Why GPU for computing? Trends • Inexpensive supercomputer – Two NVIDIA Tesla D870 : 1 TFLOPS • GPU hardware performance increases faster than CPU – Trend : simple, scalable architecture, interaction of clock speed, cache, memory (bandwidth) GFLOPS G80GL = Quadro FX 5600 G80 = GeForce 8800 GTX G71 = GeForce 7900 GTX G70 = GeForce 7800 GTX NV40 = GeForce 6800 Ultra NV35 = GeForce FX 5950 Ultra NV30 = GeForce FX 5800 Courtesy NVIDIA Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic Source : http://www.na-mic.org/Wiki/images/5/5c/Hpc-g80-cuda.ppt stki modifications
  • 170. General Purpose computation on PC Trends the GPU (graphics processing unit) • Substantial enhancements in data manipulation and presentation • Standard PCs will greatly expand the types and amount of processing available to the individual user. • It will take some time for SW to catch up with the new HW, but once it does we can expect a substantial increase in the personal productivity and data manipulation and presentation capabilities of the average PC user • Both Thick and Thin Clients will be Thick in CPU power! Source: www.jgoldassociates.com stki modifications Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 171. PC I’m hungry! Can I get an Apple? Trends Data from : http://arstechnica.com/a pple/news/2009/02/mac -market-share.ars Pini Cohen’s work Copyright 2009©STKI 171 Do not remove source or attribution from any graphic or portion of graphic
  • 172. PC Netbooks Trends • Potential users will include both first-time buyers seeking a low-cost introductory PC as well as experienced users seeking a low-cost second PC for themselves: • Communication such as E-mail, VoIP, Video Phone, etc • Internet access • Content consumption such as music & movie playback • Content management such as music & movie download, digital photo management, file & content search, etc CHILDREN TEACHERS • Buyer • Buyer • Parents/School • School • Usage • Usage • Internet access • Internet access • E-Mail • Content consumption & management • Content consumption & management FIRST TIME USERS SECONDARY PC & LIGHT PC USER • • Buyer Buyer • • User User • • Usage Usage • • PC Familiarisation Internet access • • Internet Access Document viewing • • E-Mail, Entertainment Entertainment Pini Cohen’s work Copyright 2009©STKI Source: http://www.bms.ie/toshiba/NB100%20Netbook%20Briefing.ppt stki modifications Do not remove source or attribution from any graphic or portion of graphic
  • 173. PC Netbooks Trends • Ultra Light – Weighing an incredible 999grams the NB100 Netbook is extremely easy to carry around. Perfect for children and people on the move. • Small yet Highly Functional – The B5 form factor boasts a 8.9” Widescreen (1024 x 600) Trubrite® Display. • Strong vivid colours from the energy efficient LED backlight display • Measuring 225 x 190.5 x 29.5 / 33mm the NB100 Netbook is compact but highly practical. • Battery location allows the NB100 to be held firmly and therefore less prone to accidents Pini Cohen’s work Copyright 2009©STKI Source: http://www.bms.ie/toshiba/NB100%20Netbook%20Briefing.ppt stki modifications Do not remove source or attribution from any graphic or portion of graphic
  • 174. PC Windows 7: Core Technology Trends • Vista Kernel = Better Compatibility • Focus on reliability and performance – Less memory footprint – Greatly improved performance – Less power consumption = “Greener” OS and longer battery life Fundamentals http://stlouisdayofdotnet.com/FlashDriveContents%5COverview %20of%20PDC/PDC%20Overview%20- %20Kevin%20Grossnicklaus.ppt Pini Cohen’s work Copyright 2009©STKI 174 Do not remove source or attribution from any graphic or portion of graphic
  • 175. PC Windows 7 Trends Windows 7 Solution Windows 7 Solution BranchCache™ DirectAccess Office Home New network paradigm enables same Caches content downloaded from experience inside & outside the office file and Web servers Seamless access to network Users in the branch can quickly resources increases productivity of open files stored in the cache mobile users Frees up network bandwidth for Infrastructure investments also make other uses it easy to service mobile PCs and distribute updates and polices Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 176. PC Windows 7 Trends Windows 7 Solution Windows 7 Solution BitLocker To Go™ Search Federation + Consistent experience to find data Protect data on internal and from multiple locations, including removable drives SharePoint sites Mandate the use of encryption with Users and IT can pre-populate Group Policies Favorites in Windows Explorer to Store recovery information in Active remote search sites that support Directory for manageability OpenSearch protocol Simplify BitLocker setup and IT can point users to select search configuration of primary hard drive sites w/Enterprise Search Scopes Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 177. PC Office Online? Trends • Both “Thick” and “Thin” versions of: – Excel – Word – PowerPoint – OneNote • Much like Outlook Web Access • Licensing? – Subscription? – Ad Supported? – Hosted? • Online versions ARE VERY COOL! http://stlouisdayofdotnet.com/FlashDriveContents%5COverview%20of% 20PDC/PDC%20Overview%20-%20Kevin%20Grossnicklaus.ppt STKI modifications Pini Cohen’s work Copyright 2009©STKI 177 Do not remove source or attribution from any graphic or portion of graphic
  • 178. PC Why software can be painful Trends • Assembly required! • User has to acquire all of the required components of one of the “supported” stacks • User has to install, configure and maintain everything • Manually intensive process • Error prone • Difficult for solution provider to replicate and support • Fault tolerance (HA/DR) not always there, implemented in inconsistent fashion (requiring run books for each process), and/or an expensive add-on Actual Solution Database Software Drivers OS Patches Operating System http://marketopsrepo.vmware.com/usergroup/preso /Virtual.Appliances.Overview.v3.ppt Pini Cohen’s work Copyright 2009©STKI 178 Do not remove source or attribution from any graphic or portion of graphic
  • 179. PC What is a virtual appliance? Trends • Pre-installed and preconfigured application packaged along with an OS in a virtual machine • Virtual appliances represent an evolutionary step in the distribution of software solutions • Updates (application – OS – other) is handballed by the ISV! http://marketopsrepo.vmware.com/usergroup/preso/Virtual.Applia nces.Overview.v3.ppt STKI modifications Pini Cohen’s work Copyright 2009©STKI 179 Do not remove source or attribution from any graphic or portion of graphic
  • 180. Microsoft IAG For Secure Access – PC Trends Example for Virtual Appliance • Runs on Hyper-V Server 2008 or Windows 2008 with Hyper-V. • Minimal performance overhead • Appliance-like TCO & Security • Flexible hardware deployment • Easy disaster recovery, site replication and backup and restore • Virtual DMZ Architecture for customers with Virtual Data Server Farms to eliminate the need for physical network separation Pini Cohen’s work Copyright 2009©STKI 180 Do not remove source or attribution from any graphic or portion of graphic
  • 181. Next Generation Laptops: PC Trends Virtualization “Built-in” – Will this lead to BYOC Bring Your Own Computer? personal corporate image desktop Hypervisor from Citrix/Intel Intel Processors Source: Citrix STKI modifications Pini Cohen’s work Copyright 2009©STKI 181 Do not remove source or attribution from any graphic or portion of graphic
  • 182. PC Solid State Drives (SSD) for laptops Trends Pini Cohen’s work Copyright 2009©STKI 182 Do not remove source or attribution from any graphic or portion of graphic
  • 183. PC Desktop vs. Laptops? Trends http://www.geekwithlaptop.com/notebook-laptop-sales- overtake-desktops-for-first-time/ Pini Cohen’s work Copyright 2009©STKI 183 Do not remove source or attribution from any graphic or portion of graphic
  • 184. Intel – vPro - AMT PC Trends • Encrypted remote power up/down/reset (via wake on LAN, or WOL • Remote/redirected boot (via integrated device electronics redirect, or IDE-R • Console redirection (via serial over LAN, or SOL) • Preboot access to BIOS settings • Agent presence checking http://en.wikipedia.org/wiki/Intel_vPro STKI modifications Pini Cohen’s work Copyright 2009©STKI 184 Do not remove source or attribution from any graphic or portion of graphic
  • 185. PC Patch management vs. Security Trends Patch Management is NOT a task! It is an ongoing, necessary vulnerability management process that requires rigorous testing & continuous auditing to establish baseline security policies. “Most administrators unable to keep pace with the barrage of security alerts coming out at the pace of about one every two to three days.” “Automation is the only effective solution.” ~David Tschanz, MCP Magazine, August 2003 Does your organization have SLA for security patch management? http://www.secureitconf.com/OLD/2005/presentations/ Secure%20IT%20Presentation%20- %20Chris%20Andrew.ppt STKI modifications Pini Cohen’s work Copyright 2009©STKI 185 Do not remove source or attribution from any graphic or portion of graphic
  • 186. PC Deployment Options (and mix of PC Trends these options) PC Deployment Server Based Application Traditional Blade PC Computing Streaming Deployment Client Server Technology Technology Citrix, OLD , WinXPE Thin Client no Thin OS – Terminal VDI OS WinCE, Linux PC Server, Jetro Pini Cohen’s work Copyright 2009©STKI 186 Do not remove source or attribution from any graphic or portion of graphic
  • 187. PC Trends The ClearCube Solution – PC Blades Source: Pini Cohen’s work Copyright 2009©STKI http://www.ehcca.com/presentations/HIPAA9/3_06.ppt 187 Do not remove source or attribution from any graphic or portion of graphic
  • 188. PC Thin Clients Trends According to a recent tracker study on the Asia/Pacific excluding Japan (APEJ) thin client market, total sales of thin clients in 1H 2007 reached 282,667 units, representing an increase of 37.3% Across the various verticals, the predominant role of thin clients across the region has shifted away from government/education segment to financial services … Source: http://www.dc.uba.ar/events/eci/2008/courses/n2/Virtualization- Future.ppt STKI modifications Pini Cohen’s work Copyright 2009©STKI 188 Do not remove source or attribution from any graphic or portion of graphic
  • 189. PC VDI – Virtual Desktop Infrastructure Trends Streaming • PC Virtualization will ease the burden of new PC-HW assimilation by the organization –the PC HW layer is virtualized = standard! Source: Citrix STKI modifications Pini Cohen’s work Copyright 2009©STKI 189 Do not remove source or attribution from any graphic or portion of graphic
  • 190. VDI – Virtual Desktop Infrastructure - PC Trends who is doing the rendering?! Guest Guest Not using the ―real HW‖ Host ` The Host – ―real HW‖ but for many users Thin Client/Desktop Windows/Linux based The client SPICE is an adaptive remote rendering solution Utilizes GPU capabilities of the server and/or client Offloads graphics processing/rendering to client Source : Redhat stki modifications Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 191. Microsoft's Team-System-2010 Lab- PC Management- Trends Library Physical Machines Pool VM Templates Environment Templates Typical Win2k3-IIS Clustered Win2k3-DB Create a New Environment One Box Win XP SP3 Deployed Environments Typical on Host1 Clustered on Host2 One Box on Host1 Pini Cohen’s work Copyright 2009©STKI 191 Do not remove source or attribution from any graphic or portion of graphic
  • 192. PC Local Local Trends – typical desktop issues Trends • “Running around the clockquot; for PC upgrades and installations (sw, memory – etc.) • We want better PC and Server availability • Who is responsible for change management process? Infrastructure (desktop) team? Or Service Desk Team? • PST files in the local PC (backups, managements, regulations) Pini Cohen’s work Copyright 2009©STKI 192 Do not remove source or attribution from any graphic or portion of graphic
  • 193. PC Local Local Trends – typical desktop issues Trends • Major problem in large client (10K PC's) is that the variety of application sometimes deployed by the LOB's and not by the IT • Example for benefits in configuration management project (SMS) – memory was stolen from the remote office PC • “Too much time for PC provisioning” • Is the application really slow or the user is just complaining for nothing? Pini Cohen’s work Copyright 2009©STKI 193 Do not remove source or attribution from any graphic or portion of graphic
  • 194. Local trends –PC PC Local Trends • For XP users (most of enterprises) used PC’s – Pentium 4 , 2G RAM, CD, Speakers, warranty for 3 years at about 700 NIS is an option! • Some users are still buying “IBM Laptops” Pini Cohen’s work Copyright 2009©STKI 194 Do not remove source or attribution from any graphic or portion of graphic
  • 195. PC Local Local Trends- SBC Trends • SBC and thin clients are mainly used in segments • Some organizations put mandatory for every new application – SBC compatible • ROI example for SBC project – in a call center environment , login in the morning took 15 minutes (“boot storm”). In SBC the session is on instantly. • Less support is needed and uptime has increased - sometimes dramatically up to 10 time less incidents! Pini Cohen’s work Copyright 2009©STKI 195 Do not remove source or attribution from any graphic or portion of graphic
  • 196. PC Local Local Trends- SBC Trends • Both traditional SBC and VDI are excellent alternatives for DRP • Top management support is a must in traditional SBC deployment – end users object to changes in their workplace • Secure Browsing via SBC is very common Pini Cohen’s work Copyright 2009©STKI 196 Do not remove source or attribution from any graphic or portion of graphic
  • 197. PC Local Local Trends – VDI Trends • Users are looking carefully at VDI – new form of SBC – Not all application are compatible to traditional SBC – Smaller shock for the end user – still have the same environment • VDI is maturing – Scalability compared to traditional SBC – SW distribution – Storage needed • Users look mainly at VMWARE and CITRIX. Also Microsoft and Sun Microsystems Pini Cohen’s work Copyright 2009©STKI 197 Do not remove source or attribution from any graphic or portion of graphic
  • 198. PC Local Local Trends – Vista and Office 2007 Trends • Users that migrate to Vista are happy – stability, security, GREEN, etc. • Many XP users will skip Vista and go to Windows 7 • Office 2007 is deployed gradually. Stages are: – Application compatibility and image preparation (around 50K NIS) – Training and then 0.5 day tight support (1400 NIS at clients location per day) Pini Cohen’s work Copyright 2009©STKI 198 Do not remove source or attribution from any graphic or portion of graphic
  • 199. PC Local PC Support Ratios and TCO Trends • PC First Level Support Ratios: from 120 users per Help Desk FTE (rather autonomic organization) to 1400 users per Help Desk FTE in centralized (from image point of view) organization. Median is 360 users per Help Desk FTE • PC second level support ratios: from 175 users per PC technician to 2000 users per PC technician. Median is 400 users per PC technician • System PC team (building the image, third level support for system PC problems) ratios: from 350 PC’s per system PC FTE, to 4000 PC’s per system PC FTE (very stable organization), Median is 1600 PC’s per FTE Source: STKI Pini Cohen’s work Copyright 2009©STKI 199 Do not remove source or attribution from any graphic or portion of graphic
  • 200. PC Local PC Support Ratios and TCO Trends • First Level success ratios are between 70% to 90% and even more • Success ratio of 90% does not necessarily indicate efficient support (many recurring incidents…) • PC first level support variation is very bid – example- what level of application support? • PC Second Level support Ratios variation is very big since in some organizations the field technicians are part of new system implementation, some are responsible for HW (and some not…) • Is the SBC system part of System or PC ?! Source: STKI Pini Cohen’s work Copyright 2009©STKI 200 Do not remove source or attribution from any graphic or portion of graphic
  • 201. Market Status and PC Local Trends Recommendations • Users recommended the following PC integrators/support alphabetically: – Bynet – Harel – HP – Omnitech – Team – Yael Pini Cohen’s work Copyright 2009©STKI 201 Do not remove source or attribution from any graphic or portion of graphic
  • 202. PC Local Israel Market Positioning Desktops Trends Vendors to Watch: HP Apple DELL Local Support Lenovo Not rarely I hear – its all the same! Acer This analysis should be White used with its supporting boxes documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 202 Do not remove source or attribution from any graphic or portion of graphic
  • 203. PC Local Israel Market Positioning Laptops Trends Vendors to Watch: Lenovo - T series Fujitsu HP Siements Toshiba Local Support Acer DELL Worldwide Apple Leader This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 203 Do not remove source or attribution from any graphic or portion of graphic
  • 204. PC Local STKI recommendation Trends • Can I define ServiceStandards for End Point Devices – PC’s , Laptops, etc.? • STKI Round Table: VDI, Traditional SBC, Application Virtualizations at 20.5.09 Pini Cohen’s work Copyright 2009©STKI 204 Do not remove source or attribution from any graphic or portion of graphic
  • 205. STKI IT Model Storage Pini Cohen’s work Copyright 2009©STKI 205 Do not remove source or attribution from any graphic or portion of graphic
  • 206. Technologies Maturity Model Storage Trends 2009 - Storage Business Value Investment to make money CDP Sophisticated Cut costs, snaps for creating Dedup environments Green Increase Storage for productivity Storage Backup Virtualization Thin FC over Commodity IT Provisioning NAS and Ethernet Services SAN Flash Cloud Drives Investment Storage Email for regulations Archiving Using Implementing Looking Too many ―needed technologies‖. Not enough people+ huge storage growth 206 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 207. Storage Fibre Channel over Ethernet (FCoE) Trends • Leverages Ethernet enhancements to carry Fibrer Channel traffic over Ethernet • Maps entire FC frame (inclusive of SOF/EOF) onto CRC Ethernet SOF EOF FC Frame Ethernet Ethernet FCoE Ethernet FCS Payload Header Driven by INCITS T11-BB-5 with broad industry support http://www.emulex-emc.com/downloads/Emulex-EMC- 207 LP21000_Product_Presentation.ppt Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 208. Storage Ethernet vs. Infiniband vs. FC ?! Trends Ethernet's Relentless March 100000 10000 1000 MB/Sec 100 pNFS 10 iWarp FCoE? iSCSI FCIP 1 0.1 1994 1990 1991 1992 1993 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2012 2011 Time SCSI/FCP Infiniband ATM FDDI Ethernet NETAPP - 208 Pini Cohen’s work Copyright 2009©STKI http://www.partnersummit.com.au/2008/documents/ppts/Technology% 208 208 20Directions%20&%20Trends Do not remove source or attribution from any graphic or portion of graphic
  • 209. Storage Storage Networks: Ethernet vs EtherNot Trends • • iSCSI, NFS, CIFS SCSI-FCP, SCSI-SRP • • TCP & Ethernet F.C. and Infiniband • • Congestion Loss Credit Flow Control • • Stream Oriented Block Oriented • • Software Transport Hardware Transport • • High CPU overhead Low CPU overhead Nuova Systems Inc. http://yuba.stanford.edu/trainwreck/trainwreck- tomLyon.ppt 209 Pini Cohen’s work Copyright 2009©STKI Page 209 Do not remove source or attribution from any graphic or portion of graphic
  • 210. Storage Trends FC over Ethernet (FCoE) FCoE Benefits • Mapping of FC Frames over • Fewer Cables Ethernet – Both block I/O & Ethernet traffic co-exist on same • Enables FC to Run cable on a Lossless • Fewer adapters needed Ethernet Network • Overall less power • Interoperates with existing Ethernet SAN’s • No Gateway - Stateless Fibre Channel Traffic 210 Pini Cohen’s work Copyright 2009©STKI Source : GlassHouse Do not remove source or attribution from any graphic or portion of graphic
  • 211. Storage SFP+ Trends Pini Cohen’s work Copyright 2009©STKI Source : GlassHouse 211 Do not remove source or attribution from any graphic or portion of graphic
  • 212. Storage pNFS architecture Trends Collection of server resources or components; these are assumed to be controlled by the meta-data server. The pNFS client still accesses a single meta-data server for traversal or interaction with the namespace; when the client moves data to and from the server it may be directly interacting with the set of data servers belonging to the pNFS server collection. data Block (FC) / pNFS Object (OSD) / Clients File (NFS) Storage NFSv4.1 Server http://www.ogf.org/OGF22/materials/1142/pnfs_ogf22_1.ppt http://en.wikipedia.org/wiki/Network_File_System_(protocol) STKI modifications Pini Cohen’s work Copyright 2009©STKI 212 Do not remove source or attribution from any graphic or portion of graphic
  • 213. Celerra Multi-Path File System (MPFS) Storage Trends Integrates SAN and NAS NETWORK INFRASTRUCTURE • NAS request, SAN or NAS Servers delivery • Delivery optimization Data IP • Performance and sharing Fibre Channel NETWORK or iSCSI • Media content Control • Grid-computing content and data • Large-file content Connectrix • Backups Celerra Symmetrix or gateway CLARiiON Pini Cohen’s work Copyright 2009©STKI 213 Do not remove source or attribution from any graphic or portion of graphic
  • 214. Storage FAS Deduplication in Action Trends presentation.ppt presentation.ppt 20 x 4K blocks Identical file 20 x 4K blocks = Identical blocks Data Written to Disk: With FAS dedupe: 38 blocks No FAS Dedupe: 75 blocks presentation.ppt job-cv.doc http://www.netappusergroup.com/Presentations/2008November/Dedupe%20on%20Filers.ppt Different file 10 x 4K blocks Edited, 25 x 4K blocks Pini Cohen’s work Copyright 2009©STKI 214 Do not remove source or attribution from any graphic or portion of graphic
  • 215. Storage Dedup for Backup environments Trends Easy integration with existing environment Backup and Nearline Applications Data Domain DD690 Appliance CIFS, NFS, NDMP, OpenStorage Replication Ethernet FC = VTL 2U 2 - 6 ports RAID-6 500 GB SATA drives 5.4 to 35.2TB with shelves File system NVRAM N+1 fan Gateway to: 3PAR, EMC, Fujitsu, HDS, HP, IBM, NetApp, Nexsan, Pillar, Sun, Xiotech Pini Cohen’s work Copyright 2009©STKI 215 215 Do not remove source or attribution from any graphic or portion of graphic
  • 216. Storage Dedup for production storage?! Trends • Deduplication is NOT performed in real time • ONTAP process performs deduplication – Only one deduplication process can run on a flexible volume at a time – Up to eight deduplication processes can run concurrently on a controller http://www.netappusergroup.com/P resentations/2008November/Dedu Pini Cohen’s work Copyright 2009©STKI 216 pe%20on%20Filers.ppt Do not remove source or attribution from any graphic or portion of graphic
  • 217. Storage Dedupe and VMware Trends • VMware O/S VMDKs dedupe extremely well – Maximum savings can be achieved by keeping these in the same volume – 80+% space savings possible (suitable VMDKs) http://www.netappusergroup.com/Prese Pini Cohen’s work Copyright 2009©STKI ntations/2008November/Dedupe%20on 217 Do not remove source or attribution from any graphic or portion of graphic %20Filers.ppt
  • 218. Flash Solid State Drives for Tier “0” Storage Trends Requirements Unprecedented Application Performance Characteristics • 30x IOPS improvement • 10x faster response time 100% Read Miss Workload Response Time Millisecond • 38% less power per drive Flash Drives • No moving parts for high reliability 15K FC Drive • 73GB & 146GB Drives Flash Drive Source: EMC with STKI modification Workload - IOPs Pini Cohen’s work Copyright 2009©STKI 218 Do not remove source or attribution from any graphic or portion of graphic
  • 219. Storage Power Savings Storage Trends Server tells Hitachi array to power up for transaction HDDs power up Transaction takes place Server tells Hitachi array to power down HDDs power down Power On RAID Group Power Down RAID Group Source: HDS STKI modifications Pini Cohen’s work Copyright 2009©STKI 219 Do not remove source or attribution from any graphic or portion of graphic
  • 220. 1 port 10k 1 port 10k 1 port 10k serial scsi serial scsi serial scsi 146GB 146GB 146GB 1 port 10k 1 port 10k 1 port 10k serial scsi serial scsi serial scsi 146GB 146GB 146GB Pini Cohen’s work Copyright 2009©STKI Server VMware VMware D2D Backup 1 port 10k 1 port 10k 1 port 10k serial scsi serial scsi serial scsi 146GB 146GB 146GB scenario 1 port 10k 1 port 10k 1 port 10k serial scsi serial scsi serial scsi 146GB 146GB 146GB SQL Exchange Do not remove source or attribution from any graphic or portion of graphic Blade Storage Solution : Common Source: HP STKI modifications iSCSI Storage Snapshots Trends Storage 220
  • 221. Storage Trends Blade Storage Solution Shared storage, file serving & easy management in the enclosure − File/Print Serving ( Windows NAS) − Shared Application Storage (iSCSI SAN) − Integrated Data Protection (Snapshots, replication, Data Protector Express BU Software) 146GB 146GB serial scsi serial scsi 1 port 10k 1 port 10k D2D Backup AiO 146GB 146GB serial scsi serial scsi 1 port 10k 1 port 10k Server 146GB 146GB serial scsi serial scsi 1 port 10k 1 port 10k SB600c 146GB 146GB serial scsi serial scsi 1 port 10k 1 port 10k 146GB 146GB serial scsi serial scsi 1 port 10k 1 port 10k 146GB 146GB serial scsi serial scsi 1 port 10k 1 port 10k Exchange VMware SQL VMware Snapshot Tape backup Replicatio s n LAN/ WAN Pini Cohen’s work Copyright 2009©STKI Source: HP STKI modifications 221 Do not remove source or attribution from any graphic or portion of graphic
  • 222. Storage Trends Microsoft DPM Disk-based Recovery Active Directory® Online Snapshots System State (up to 512) Up to Every 15 minutes DPM 2007 With Integrated Disk & Tape Tape-based Archive Windows XP Windows Server 2003 Offline Tape Windows Vista Windows Server 2008 file shares and directories DPM 2007 Continuous Data Protection for Windows Application and File Servers Rapid and Reliable Recovery from disk instead of tape Advanced Technology for enterprises of all sizes Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 223. Data Protection And Recovery High availability and business continuity needed to meet service levels and optimal uptime Simple disaster recovery and backup & restoration of data and information Dynamically replicate and move virtual machines and applications to distribute workloads in the event of an outage Recover and restore the physical and virtual environments in the data center through continuous data protection ―We really liked the looks of [System Center] for three key reasons, its disk-to-disk-to-tape design, the fact that we could eliminate full backups altogether and simply take snapshots, and its disaster recovery features.‖ - Ed Olson, Lead Windows Infrastructure Engineer, AutoNation Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 224. Storage Wish list storage Local Trends • The storage is not managed – how mush storage is used by application X (prod, drp, dev, train, etc.)? • Capacity growth is huge • Backup process is exhausting. • Backuprestore time takes too long. • CDP is not mature Pini Cohen’s work Copyright 2009©STKI 224 Do not remove source or attribution from any graphic or portion of graphic
  • 225. Storage Local Trends Local Trends • PACS (Picture Archival and Communication System) for healthcare is major storage consumer – up to 100TB a year! • Users wants to explore backup to disk and Dedup. Not all implementing, however the result is less tapesrobots upgrades! Pini Cohen’s work Copyright 2009©STKI 225 Do not remove source or attribution from any graphic or portion of graphic
  • 226. Storage Local Trends Local Trends • Highend vs. Midrange storage: – More reliable – reset of midrange storage once in a while – Better replication options – Throughput is less an issue. Any case the gap is narrowing between Highend and Midrange. • Storage Resource Management benefits – cross platform: – How much applications used the storage – What is the actual usage and as percent of allocation – Read only = safe Pini Cohen’s work Copyright 2009©STKI 226 Do not remove source or attribution from any graphic or portion of graphic
  • 227. Storage Local Trends – Storage issues Local Trends • Array technology: • Storage replication vs. DBMS replication for ―100% valid ‖ DBMS in case of humanapplication error. • Server Virtualization project had major issues since midrange storage was used. • 146G vs. 300G vs. 500G drives? • Operations: • Operations - Producing environments for several new projects – each project needs several DBMS * dev, test , integration! • Storage operations (provisioning, maintenance, etc.) is complicated and consumes precious time. • What are optimal Storage staffing ratios? 227 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 228. Storage Local Trends – Storage issues Local Trends • SRM: • How much storage a project consumes? • Unused allocated storage? • Should these files reside on highend or midrange storage? • Backup • Backup on disk is slower than regular tape backup. • VMWARE backup best practices? • Problem – what are ―real‖ DRP tests? • Is backup that is based on SNAPS safe enough? Is backup that is based on replicated SNAPS safe? • What are the compression ratios of DEDUP? • PST files in the local PC (backups, managements, regulations) 228 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 229. Storage Local Trends- DRP Local Trends Pini Cohen’s work Copyright 2009©STKI 229 Do not remove source or attribution from any graphic or portion of graphic
  • 230. Storage Local Trends- DRP Local Trends 40% of organization are in the process of improving their BCMDRP status Pini Cohen’s work Copyright 2009©STKI 230 Do not remove source or attribution from any graphic or portion of graphic
  • 231. Storage Local Trends- DRP – New Applications Local Trends • Large variety: – Standard Default is DRP with same capacity for each applicationsystem – Each applicationssystem X 3 !!! (cluster+DRP) – Standard is storage replication but only one server – Standards (Gold, Platinum, Silver) for the different application types As connections between business processes will grow – the differentiation will be harder because consistency issues Pini Cohen’s work Copyright 2009©STKI 231 Do not remove source or attribution from any graphic or portion of graphic
  • 232. Storage Local Trends- DRP Drills Local Trends • Most drills are done without changing “real” data • Only few organizations have BCM drills (“fire in the building”) • Although drpfailover architecture is mature, many issues are discovered only on drills • Catastrophic IT failure is happening once in 5 years Pini Cohen’s work Copyright 2009©STKI 232 Do not remove source or attribution from any graphic or portion of graphic
  • 233. Storage Size and Growth Storage Local in Selected Industries Trends Industry 2007 Size Planned Growth Defense 500TB-2P 30%- 50% Finance 80TB-750T 30% - 50% Health 50TB-350TB 60%-100% Manufacturing – 20TB-100TB 20%-50% Retail Telco 800TB-1.8 PETA 30% Governmental 5TB-20TB 25%-100% High Tech 30TB-130TB 20%-30% Pini Cohen’s work Copyright 2009©STKI 233 Do not remove source or attribution from any graphic or portion of graphic
  • 234. Storage Storage Ratios Local Trends • Number of TB (Raw) per Storage Staff Member (including backup and DRP of storage): • In Israel from 10TB per FTE (in small organization with 7TB) to 330TB per FTE in large TelcoDefenceFinance organization. • Median is 1 FTE for 100TB raw (including backupdrp) • Jump in data from 50TB per FTE to 100TB per FTE • About 25% increased ratios from last years data (for the large organizations) • Issues in storage ratios: – Net vs. Gross. What is Net (with DRP, after Raids)? – Raid 1 vs. Raid 0 vs. Raid 5 (and other Raid types) – VTL storage – Backup operation is distributed Source: STKI Pini Cohen’s work Copyright 2009©STKI 234 Do not remove source or attribution from any graphic or portion of graphic
  • 235. Storage Storage Ratios Local Trends • Storage is the area where many clients complained they are understaffed – not able to control the allocations, proactive maintenance , new technologies • Want to have better ratios? allocate each application highend storage x4 of what was asked…. • STKI predicts – IT failures caused by Storage Source: STKI Pini Cohen’s work Copyright 2009©STKI 235 Do not remove source or attribution from any graphic or portion of graphic
  • 236. Storage Storage pricing data Local Trends • Storage prices for large highend storage deal (above 3M$) is about 4K$ per raw TB including SW, HW and warranty for 3 years (most drives fiber) • Storage prices for not so large (400K$) deals are around 3K$-4K$ SW, HW and warranty for 3 years • Example of good deal (about 20K$) for midrange 500G SATA box for about 1.75K$ per TB. Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 237. Storage Market Status and Trends Local Trends • Users recommended the following storage integrators (providers – from service point of view) : • EMC • HDS • NETAPP Malam-Team GlassHouse Pini Cohen’s work Copyright 2009©STKI 237 Do not remove source or attribution from any graphic or portion of graphic
  • 238. Storage Market Status and Trends Local Trends • Users recommended the following backup integrators : • GlassHouse • HP EMET Malam-Team • Ankor Real-Networks IBM Pini Cohen’s work Copyright 2009©STKI 238 Do not remove source or attribution from any graphic or portion of graphic
  • 239. Storage Israel Market Positioning High-end Local Storage (total including MF) Trends EMC Local Support HDS IBM HP This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 239 Do not remove source or attribution from any graphic or portion of graphic
  • 240. Storage Israel Market Positioning High-end Local Storage – MF only Trends HDS EMC IBM Local Support This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 240 Do not remove source or attribution from any graphic or portion of graphic
  • 241. Storage Israel Market Positioning Midrange Local Storage SCSI Trends EMC Vendors to Watch: NETAPP DataDirect IBM XIV N DS Local Support Networks HP Midrange storage share is rising on the expenses of highend storage HDS SUN This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 241 Do not remove source or attribution from any graphic or portion of graphic
  • 242. Storage Israel Market Positioning Local Storage NAS Trends NETAPP Vendors to Watch: IBM N HDS Local Support EMC HP This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 242 Do not remove source or attribution from any graphic or portion of graphic
  • 243. Storage Israel Market Positioning Local (Enterprise Backup SW) Trends CommVault – not present in Symantec Israel anymore Local Support EMC IBM HP This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 243 Do not remove source or attribution from any graphic or portion of graphic
  • 244. Storage Israel Market Positioning Local (Email Archiving) Trends Symantec EV (KVS) Local Support IXOS Zantaz OpenText (Autonomy) QUEST This analysis should be used with its supporting documents Israeli Market Presence Pini Cohen’s work Copyright 2009©STKI 244 Do not remove source or attribution from any graphic or portion of graphic
  • 245. Storage Selected Vendors and SI’s in Storage Local Israel Trends T EAM / Insight Bezeq Malam/ Glass Data Int. ANKOR omnitech WE House CCC Matrix Bynet EMET ONE1 T aldor Systems Benefit Harel x x x x x x x x X x EMC x x x x x x x IBM x x x x HP x x x x x x NETAPP x x x SUN x HDS x Fujistu Pini Cohen’s work Copyright 2009©STKI 245 Do not remove source or attribution from any graphic or portion of graphic
  • 246. Storage Selected Vendors and SI’s in Israel – Enterprise Local B/R SW Trends Glass Team Real Vendor EMET House Malam Network CCC Matrix By net One1 Y ael x x x x x x HP DP x x x EMC Legato x x x x x Symantec x x x X IBM TSM Pini Cohen’s work Copyright 2009©STKI 246 Do not remove source or attribution from any graphic or portion of graphic
  • 247. Storage EMC selected clients Local Trends • Agam Mehalev ; Agrexco ; Allot ; Amal Chain Schole ; Amdocs ; Amsalem Tours ; Applied Materials ; Arkia ; Asaf Harofe Hospital ; ATView ; Bank Discount ; Bank Mizrahi ; Bank of Israel ; Barak ; B-Contuor ; BDI ; Bedek ; Beer-Sheva U ; Beit Berl ; Bezeq ; Biosense ; BluePhonix ; BMC ; Bnei-Zion ; Broadcom ; Bursa (TASE) ; CA ; Cargo ; Cellcom ; CheckPoint ; cividia; Clalbit ; Clalit ; Commextech ; Comverse ; Co-op ; Corrigent ; Delek ; Delta3 ; DHL ; Diplomat ; Dor Alon ; ECTEL ; Elacam Medical ; ELAL ; Elbit ; Electra ; Eliahu ; Eliashar ; Emblaze ; Equinix ; Exlibris ; Eye Blaster ; EZchip ; Fandtech ; Finotec ; FolloWAP ; Forescout ; Fritz- UPS ; GE Medical ; Gigia ; Golden Pages ; Hadasa ; ; Haemek ; Haifa University ; Halman-Aldubi ; Hanson ; Harel Insurance, Hebrew Univrsity ; Hevrat-Hashmal ; Highway 6 ; Hillel-Yafe ; HIT ; IAI - Elta ; Ichilov ; IDIT ; imperia; Imvent ; Integra ; Intel ; Intercomp ; Interfax ; Internet Zahav ; IPP ; Iscar ; Isralift ; Jerusalem Bank ; John Bryce ; KAKAL ; Kaplan ; Kavei-Zahav ; Kesselman ; Kul El Arab RED = new name Pini Cohen’s work Copyright 2009©STKI 247 Do not remove source or attribution from any graphic or portion of graphic
  • 248. Storage EMC selected clients/cont. Local Trends • Laniado ; Leadcom ; Leiman-Schlussel ; Loreal ; Maariv ; Mabat ; ; Maccabi Health (with Flash drives) ; ; Madanes ; Mafiel ; Magen-David ; Maman ; Mango ; Marvell ; Maveker ; Me Eden ; Medinol ; Mei-Eden ; ; Meir Cars ; Melanox ; Menora; Metro Motor ; Microsoft (Flash drives) ; Mind ; Mirs ; Mishan ; MobileTornado ; MOD; Montilio ; Mor Inst. ; Motorola ; Multilock ; Naharia ; NDS ; Netafim ; Netvision ; Netwise ; Newpan ; Nur ; Oblicore ; Office-Depot ; Olista ; OPAL ; optier ; Orian ; Ormat ; Osem ; Partner ; Payton ; Paz ; PazGaz ; Pelephone ; perigo ; Philips ; Playtech ; Poria ; Port Authority ; Pregonex ; PWC ; ; Quest ; R&D ; RADVision ; RADWARE ; Rambam ; Random Logic ; Reshet TV ; Rosh Aiean Municipality ; Sakal ; Samsung ; SAP Labs ; Sarel ; Scopus ; Seabridge ; Shastowitz ; Shila ; Smarts Shoppers ; Soda Club ; Soroka ; StarCore ; Stemazki ; Store Alliance ; Storwiz ; SuperGas ; Super-Pharm ; Supersol ; Taas ; Tadiran Batteire; Technion ; Tel Aviv College ; Telcar ; Telrad ; Tempo ; Tnuva ; Tower ; TTI ; Unique Software ; Verisign; Visa ; Zif Haft Pini Cohen’s work Copyright 2009©STKI 248 Do not remove source or attribution from any graphic or portion of graphic
  • 249. Storage NETAPP selected clients Local Trends • Actelis ; AdgarInvestment ; AganChemicals ; AIG ; AlbarLeasing ; Alcatel; AmiadFiltering Systems ; Ariforce ; Army ; Assuta Medical Centers ; AudioCodes ; Avaya ; Bank Hapoalim ; Bank Leumi Lmashkantaot ; Bank Mercantile ; Bank Otsar Hachayal ; Bar-Ilan University ; Bateman Engineering ; Ben-Gurion University ; Bezeqint ; BMC ; Cadence ; Cellcom ; CevaDSP ; Check point ; Cisco ; Clal Insurance ; Coca Cola ; College MofetInstitute ; Compugen ; Dan Buses ; Deloitte & Touche ; Delta Galil ; DenyaCibus ; DerechEretz ; Dexxon ; DiesenhauseGroup ; Direct Insurance ; Discount ; DSPG ; Elbit ; EpixPharmaceuticals ; ERN ; Eurocom ; FolloWap(Neustar) ; Freescale ; Gadot ; GE Medical (General Electric) ; Genazim ; Gilat ; Globes ; Golden Pages ; Golf ; Group ; Haaretz; HachevraLemeshekVekalkala ; Hachsharat Hayishuv Insurance ; Hadassah Medical Center ; Hebrew University Jerusalem ; Hertz ; Pini Cohen’s work Copyright 2009©STKI 249 Do not remove source or attribution from any graphic or portion of graphic
  • 250. Storage NETAPP selected client / cont. Local Trends • Herzeliya Municipality ; Highways ; HirshbergBrothers ; IAF ; IAI Bedek ; IAI -Elta ; IDF & MOD- Intelligence ; IEC ; Ikea ; Intel ; Inteligence ; Interwize ;Iscar ; Isralift ; Jafora; Kamag ; KeterPlastic ; KiriatOno Academic ; Kodak ; KPMG ; Lahav ; LehavimBTL ; LeumiCard ; LevinskyCollege ; LR ; Maabarot(Materna) ; Maatz ; Mabat ; Maccabi Health Services ; Marvell ; Mentor Graphics ; Minhal Mekerkei Israel ; MisradRosh Hamemshala ; MivtachSimon ; Mobileye ; MoreshetYaacovCollege ; Motorola Comm ; Navy ; Netvision-Barak ; NICE ; NRG ; O12 Smile ; Orex ; ORT Schools ; Partner ; Pelephone ; Pemi Primium ; Phoenix ; Plasson ; Prigat ; PrismaFinance ; Qoalcomm ; Rafael ; Ramta ; Saifun ; Sandisk ; SAP ; Shafir ; Shape ; Sheba Medical Center ; ShenkarCollege ; Shlomo SixtGroup (New Kopel) ; Smile communication(internet gold ; Sonol ; Soroka Medical Center ; Tashan ; TechnionHaifa ; Tel-Aviv University ; TEVA ; Tower Semi ; Ultra ; UPS ; VISA CAL ; Visonic ; Weitzman Institute ; Zoran Pini Cohen’s work Copyright 2009©STKI 250 Do not remove source or attribution from any graphic or portion of graphic
  • 251. Storage Selected clients - IBM Local Trends • IBM - Aashtrom ; Actus imego ; Afcon ; AGAN Chemicals ; Airport Authority ; Akerstein ; Aliance ; Amdocs ; Applied ; Ashdod bunded ; Automazia ; Bank Discont (DS8000) ; Bank Jerusalem ; Bank Leumi (DS8000) ; Barak ; BtterPlase ; Canduit ; Celebros ; Check-Point ; Click sw ; Colmobil ; Comex ; Compugen ; Comvers ; Comverse ; ContactStream ; DB motion ; DBQ ; Delighnt ; Direct Finnance ; e-drivetech (E D T) ; Eglue ; El-Al ; Elite ; ELTA ; Elta ; Eriat Bat Yam ; etternity ; Eurocom ; EuroCom ; Exanet ; Excellance ; Expand Network ; Federation lab ; Finexo ; Fishman ; FlashNetwork ; Fritz ; Haburssa ; Hamishmar ; Hillan-Tech ; HolmsPlace ; IBA (Reshut Hashidur) ; ICQ ; IDF ; Imagin ; Inbal ; Intergraph ; Kafrit ; LeumiCard (DS8000) ; Leumit ; Leumit Health ; Maccabi ; ManPower ; Mataf (FIBI) ; Maxbill ; Mekorot ; Meuchedet (DS8000) ; Michal Nagarin ; Michlelet Achva ; Ministry Of Transportation (DS8000) ; MSN ; NDS ; Ness ; Nice ; Nikov ; Nirlat ; Ofir optronics ; Out smart ; Oversese ; Palsan Saasa ; Partner ; Pelephone ; Phoenix ; Phoenix Insurance ; Poalim ; Postil ; Precise ; Psagot Ofek ; Randon ; Rashut N/E ; Red Band ; Sapieans ; Sayfan ; SCD ; SemiConductor ; Shapir Eng‘ ; Sigma ; Siverge ; Smile 012 ; Snowball ; SodaClub ; Solel Boneh ; Storwiz ; Sungard ; Superdrivative ; Supersol (DS8000) ; Tama ; Tambur ; Tami4 ; TEVA ; Texas Ins. ; Tikshuvim ; Trio ; Unisfair ; Walla-Teletel ; Webcollage ; Weizman ; Yad Sara ; Yafora ; Yashir Insurance ; Zoglobek Pini Cohen’s work Copyright 2009©STKI 251 Do not remove source or attribution from any graphic or portion of graphic
  • 252. Storage Selected clients - Storage Local Trends • HDS : Amdocs ; Audomazia (LADPC) Bank Leumi ; Bank of Israel ; Bar-Ilan University ; BAZAN ; Bezeq (ing.); BezeqInt. ; BluePhonix ; Bursa ; Ectel ; Education Office ; Excnet ; FIBI ; Hilan Tech ; HOT ; IAF ; IDF ; IEC ; Igud Bank ; Isracard ; LivePerson; Malam ; Mekorot ; Meuhedet Health ; Migdal ; Ministry of Labor ; Misrad Habitachon ; Misrad Hashikun ; Mizrahi ; Open University ; Poalim ; Police ; Rafael ; Shaam ; Shva ; Social Security ; Supercom Pini Cohen’s work Copyright 2009©STKI 252 Do not remove source or attribution from any graphic or portion of graphic
  • 253. Storage Enterprise Backup selected clients Local Trends • EMC Legato : Amdocs ; Attunity ; Beit Berl ; Bezeq International ; Brom ; Cellcom (eng.) ; Check Point ; Comverse ; Cyota ; ELTA ; Emblaze ; Foreign Department ; Haaretz ; IDF Intelligence ; Jerusalem Bank ; Kavey Zahav ; Leumi Card ; MOD ; MOD ; NDS ; Nice ; Pelephone ; Phoenix ; Rokonet ; Tapuz ; Technion ; Visa CAL ; Yediot ; Yes ; • Symantec (Netbackup , Puredisk) : Alvarion ; AIG ; Applied Materials ; Bank of Israel ; Cellcom ; Celltick ; Ceva ; Clalbit ; Clalit Health (puredisk) ; Derech Eretz ; Discount Bank ; ECI ; General Electric ; Hebrew Univercity ; IAI ; Intel ; Iscar ; Israel Electric ; Jacaka ; Kodak ; Maariv ; Mey Eden ; Mirs ; Motorola ; Netvirion ; Pelephone ; Poalim ; Rafael ; Technion ; Tel-Aviv Stock Exchange (TASE) ; Pini Cohen’s work Copyright 2009©STKI 253 Do not remove source or attribution from any graphic or portion of graphic
  • 254. Enterprise Backup selected clients • IBM TSM : Bank Leumi ; Bar-Ilan University ; Excellence Nesua ; IDF ; IEC ; Isracard ; Migdal ; TEVA ; Waitzman Institute Pini Cohen’s work Copyright 2009©STKI 254 Do not remove source or attribution from any graphic or portion of graphic
  • 255. STKI recommendation • Can I define ServiceStandards for Storage, Backup, DRP ? • STKI Round Table : Storage technologies - VTL, Dedup, Thin Provisioning , CDP at 29.06.09 Pini Cohen’s work Copyright 2009©STKI 255 Do not remove source or attribution from any graphic or portion of graphic
  • 256. ‫‪WIKIPEDIA‬‬ ‫‪STKI‬‬ ‫מתוך ויקיפדיה, האנציקלופדיה החופשית‬ ‫חברת ‪STKI - Schwarzkopf The Knowledge Integrators‬‬ ‫היא חברת ייעוץ בתחום מערכות מידע בישראל, המפעילה צוות‬ ‫של אנליסטים. לקוחות החברה כוללים בנקים, חברות ביטוח,‬ ‫משרדי ממשלה, חברות היי-טק ותעשייה, חברות טלקום ועוד.‬ ‫באמצע שנות ה-08, דquot;ר ג'ימי (חיים) שוורצקוף ביצע את‬ ‫המחקר הראשון מסוגו אודות שוק טכנולוגיית המידע בישראל,‬ ‫עבור חברת ‪ .DEC‬המחקר הכה גלים בשוק הישראלי, ונתן‬ ‫תמונת מצב קונקרטית בשוק שהיה עד אותה עת בלתי ממופה.‬ ‫דquot;ר שוורצקוף המשיך בחקר השוק ובשנת2991הקים את חברת‬ ‫‪ ,Meta Group Israel‬ששימשה כנציגות בישראל של חברת‬ ‫‪ Meta Group‬העולמית. במסגרת החברה, המשיך דquot;ר‬ ‫שוורצקוף לפרסם מחקרי שוק בתחום באופן קבוע, וכן לספק‬ ‫ייעוץ לחברות והארגונים המובילים בשוק. בשנת 4002 נרכשה‬ ‫‪ Meta Group‬העולמית על ידי חברת גרטנר, ודquot;ר שוורצקוף‬ ‫והאנליסטים המשיכו בפעילותם בישראל תחת השם ‪.STKI‬‬ ‫‪Pini Cohen’s work Copyright 2009©STKI‬‬ ‫652‬ ‫‪Do not remove source or attribution from any graphic or portion of graphic‬‬
  • 257. 257 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 258. Announcements • This is not just another lunch! • During lunch you will get an SMS with two questions. Please answer (before desert..). Results will be shown in Jimmy’s presentation. Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic