1. AIESEC HCMC 2014-2015
EP BUDDY MANAGER
Job Description
Key Job Responsibilities
 Team management and development
 Team Representative
 Set partnership with potential EP takers
 Keep track quality of exchange and service delivery
 Strategic Planning and Monitoring
AIESEC Experience Stage
Team Leader Program
Accountable to
VP OGX
Time Required
 25th April – 31st of September
 20 hours/ week
Background Required
 OGX member
 Team Leader experience (preferred)
 Exchange experience (preferred)
Competencies and Skills Required
 Customer Centric
 Influence & Negotiation
 Innovation (Solution oriented and action oriented)
 Result oriented
 Country understanding
Name of Competency Level
 Global mindset  Proficient
 Proactive learning  Proficient
 Emotional intelligence  Knowledgeable
 Social responsibility  Knowledgeable
 Entrepreneurial outlook  Knowledgeable
Responsibilities and Measures of Success

2. Responsibilities Measures of Success
Team management and development
 Make clear JD for each member
 Build and enhance team culture &
team connection (team bonding,
team sharing…)
 Build and enhance team
synergy/cooperation
 Conduct 360 degree feedback
meeting
 Keep track performance of all EP
BUDDIES
 Training/Coaching on the job for
members
 Retention rate of Project members
 No. of Project meetings/bonding
 NPS score and response rate of
member
Project Representative
 Ensure the communication flow and
cooperation among team and
Quality Management Board
 Work with VP OGX, VP LCD, IR
Manager
o Propose the trainings for team
o Report weekly
o Get consult about problems in
team management and EP
BUDDIES process
 No of planning meetings with Quality
Management Board.
 No of advice getting from VPs
 No of team trainings and personal
coaching with VP OGX.
Target planning ( together with VP OGX)
 X pipeline
 EP profile
 LEAD framework for EPs
 EP BUDDY JD and tracking tool
 Working flow among QMB, IR and
EP BUDDY
 100% EP BUDDY satisfy and enjoy
their role
 Clear criteria and 100% reflect
stakeholders preference
Experience delivery
 Tracking EP BUDDY performance
 Tracking EP RA/MA/RE in quality
and quantity
 Responsible for LEAD activities for
EPs
 Responsible for EP information in
spreadsheet/ myaiesec.net/ podio
 100% EP BUDDY commit to their job
 80% EPs MA/RE as plan
 80% plan implemented
 100% information updated in
channels

3. Review, report, evaluation
 Responsible for EP information in
spreadsheet/my@.net/podio
 Store Database of matching/service
phase
 Collect feedback from EPs
 Collect stories from EPs
 Communication and updates are well
on track between stakeholders
 100% number of report and update
finished
 No of quailified stories of returnees
 NPS score + response rate
Benefit
 Mentoring/coaching from VP OGX and other related LCVPs, LCP, MC
 Training for project and team management
 Training for other related skills needed for project
Next steps
 Project Leader of oGCDP Recruitment
 NST
 LC VPs