I will discuss how innovative products can be designed and developed with stakeholders that are not even part of the same organization. We'll look at practices that small teams can work together to build superior customer experiences. I'll explore the process and lessons learned.

1. Test Driven (Product) Development

3. What is a product manager?
Regional challenges

4. Smells

6. “We need to add x feature to this release!”
“We need to groom the backlog”

7. “We need to use <insert TLAs>”

9. Demo infrequently ( or not at all )
Stale Documents

10. Product Arrogance
Shitty Software

11. A Better Way
Test Driven (Product) Development

12. Youth Services Network
• Stakeholders
• Small team (with a PRODUCT developer)
• Iterative learning
• What’s important - data & metrics

13. Chartering

14. Elevator Pitch

15. Pragmatic Personas

18. Journeys and Maps

20. Just enough design

22. “A plan never survives
first contact”

26. Continued Iteration

31. “I want this app.”
“I wish I had this app when I was homeless”
–Youth Ambassador(s)

32. Matt Bjornson
Studio Producer, DevJam
@mattsbjornson
matt.bjornson@devjam.com