Patrina Clark shares 12 insights from her 25-year public service career at four different agencies (IRS, Navy, Federal Election Commission, and US Government Accountability Office (GAO)).

1. Passionate
Public
Service
“12
Key
Insights
from
a
Quarter
Century
Career”
Patrina
M.
Clark,
MSM,
SPHR,
RACC
©Pivotal
Prac:ces
Consul:ng
2011

3. Internal Revenue Service
(IRS)
“The
Wonder
Years”
1986
-­‐
2004

4. IRS
-­‐
“The
Wonder
Years”
1986
-­‐
2004
Be a constant learner – it will temper
arrogance and help you grow.

5. IRS
-­‐
“The
Wonder
Years”
1986
-­‐
2004
Do excellent work – more importantly,
work excellently with others.

6. IRS
-­‐
“The
Wonder
Years”
1986
-­‐
2004
Transition graciously and gracefully.
It is never a good idea to leave a bad
impression.

7. Department of Navy –
Naval District Washington
“The
Glory
Days”
2004
-­‐
2006

8. NDW
–
“Glory
Days”
2004
-­‐
2006
A great boss and great colleagues can
overcome a lot.

9. NDW
–
“Glory
Days”
2004
-­‐
2006
Positional authority rocks!
The ability to influence without
authority will make you a rock star.

10. Federal Election Commission
(FEC)
“School
of
Hard
Knocks”
2006
-­‐
2008

11. FEC
–
“School
of
Hard
Knocks”
2006
-­‐
2008
Pace yourself – peaking too soon is
awful.

12. FEC
–
“School
of
Hard
Knocks”
2006
-­‐
2008
Temper yourself – a spoken (written)
word can never be unspoken. And,
some things truly are better left unsaid
(unwritten).

13. Government Accountability
Office (GAO)
“Land
of
Oz”
2008
-­‐
2011

14. GAO
–
“Land
of
Oz”
2008
-­‐
2011
If you jump out of a hot frying pan, you
will land in the fire.

15. GAO
–
“Land
of
Oz”
2008
-­‐
2011
Hearts and minds are not yours to win
– they are others’ to give.

16. GAO
–
“Land
of
Oz”
2008
-­‐
2011
You can fool some of the people some
of the time – but, to thine own self be
true all of the time.

17. Pivotal Practices Consulting
“Living
the
Dream”
2011
-­‐
beyond

18. Pivotal
Prac:ces
Consul:ng
–
“Living
the
Dream”
2011
-­‐
beyond
Change is scary. Not changing is scarier
– when you really think about the
implications.

19. Pivotal
Prac:ces
Consul:ng
–
“Living
the
Dream”
2011
-­‐
beyond
There are no mistakes – only life
lessons. Perspective can make all the
difference.

20. May
16,
2011
Le#ng
Your
Voice
Be
Heard
Wri$ng
Your
Story
Wri9ng
your
own
story
can
provide
an
outlet
which
can
help
purge
any
frustra9on,
anxiety,
or
long-­‐
dormant
feelings.
Reprinted
from
DailyOM-­‐
Inspirational
thoughts
for
a
happy,
healthy
and
fulfilling
day.
Register
for
free
at
www.dailyom.com.

21. R
Today
is
the
first
day
of
the
rest
of
your
life
story.
Choose
to
perfect
prac=ces
that
complement
you
perfectly!

22. R
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Washington
DC
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