Improving Self-Management of Long Term Conditions Through ALISS
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The document summarizes a public service improvement conference focused on the ALISS project, which aims to improve self-management of long-term conditions. The ALISS project seeks to address problems with accessing useful but disconnected local support information by creating a platform that empowers users to collaboratively create and share information. The project brings together various stakeholders, including those living with long-term conditions, to generate innovative ideas through techniques like social innovation workshops. To date, the ALISS Engine asset catalogue is operational and asset mapping has begun, with implementation now starting and being hosted by LTCAS.
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Improving Self-Management of Long Term Conditions Through ALISS
- 1. Public Service Improvement Conference 24 November 2011 Christine Hoy Self Management Programme, Scottish Government
- 2. 15 min per month = 3 hours per year Copyright 2004 FreePhotosBank.com
- 3. 3 ALISS improving self-management of long term conditions Context: • every CHP to have self management framework (BHBC) • identify and map local support • Community engagement
- 5. what’s the problem? • useful support is local, hard to capture, often informal with no web presence • huge amount of information – disconnected, duplicated • hard to find – no matter how useful • hard to collate and publish • no chance to contribute, can’t share information
- 6. • improve processes – link data, not another website • empower - designed by people who are using it • enable people to create content together • distribute control, local not centrally managed • sustainable • create a platform for innovation • transparent processes (reuse materials, open source software) – we can all join in ALISS Vision designing the engine
- 7. How did we do it? • Be creative, use techniques developed by public service designers to generate ideas from us all • Get out the silos - collaborate with people living with ltc, service designers (from art colleges), digital / social media experts, education and many sectors • Mystery shopper – in community • Adult literacy classes, poor literacy = poor health • General Practice teams – linking with communities • Social innovation workshops/hack days
- 8. “I can read it but I don’t understand it”
- 9. Generating ideas with service design students • conversations conversations conversations! • we all need to lend a hand • be radical, bold, innovative
- 11. Social processes + Technology = asset-mapping
- 13. 13 ALISS status two development phases, implementation now starting • ALISS Engine working – it’s an Asset CatalogueALISS Engine working – it’s an Asset Catalogue • Asset mapping started, assets in the EngineAsset mapping started, assets in the Engine • Links Project (primary care) developmentLinks Project (primary care) development • implementation being hosted by LTCASimplementation being hosted by LTCAS
Editor's Notes
- We know from public feedback that managing alone without proper information or support is a difficult struggle. This picture shows how little time is spent with health professionals. A person with, for instance diabetes, or asthma or epilepsy will see a health professional for about 15 – 20 minutes per month, and actually - this would be pretty generous in some surgeries. This adds up to just 3 hours per year of professional contact.
- How do we get a search button on all this rich source of information – ephemeral, informal, useful