3.3 the aliss project scottish government

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3.3 the aliss project scottish government

  1. 1. Public Service Improvement Conference 24 November 2011 Christine Hoy Self Management Programme, Scottish Government
  2. 2. 15 min per month = 3 hours per year Copyright 2004 FreePhotosBank.com
  3. 3. ALISSimproving self-management of long term conditions Context: • every CHP to have self management framework (BHBC) • identify and map local support 3
  4. 4. what’s the problem?• useful support is local, hard to capture, often informal with no web presence• huge amount of information – disconnected, duplicated over services• hard to find• no chance to contribute, can’t share information
  5. 5. ALISS VisionChanging the world ….• improve processes – link data, not another website• empower - designed by people who are using it• enable people to create content together• distribute control, local not centrally managed• sustainable• create a platform for innovation• transparent processes (reuse materials, open source software) – we can all join in
  6. 6. How did we do it?• Be creative, use techniques developed by public service designers to generate ideas• Get out the silos - collaborate with people living with ltc, service designers (from art colleges), digital / social media experts, education and many sectors• Mystery shopper• Adult literacy classes, poor literacy = poor health• General Practice teams – linking with communities• Social innovation workshops/hack days
  7. 7. “I can read it but I don’t understand it”
  8. 8. Generating ideas with service design students• conversations conversations conversations!• we all need to lend a hand• be radical, bold, innovative
  9. 9. Social processes + Technology = ALISS
  10. 10. ALISS status Making improvements• ALISS Engine working – it’s an Asset Catalogue• Asset mapping started, assets in the Engine• Links Project (primary care) development• implementation being hosted by LTCAS 13
  11. 11. engineclub.orggithub.com/snowcloud/engineclub twitter@alissproject info@aliss.org Christine.hoy@scotland/gsi.gov.uk

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