UsingsocialmediaInprojectmanagementNACH HAMID, UQAR,DALIAN, CHINA – INFOTECH 2013
ProjectmanagementESTABLISHEDTOOLS• GANTT• PERT• CRITICAL PATH
ProjectManagement« These tools are used over many years… they areproven… we reuse them»BEST PRACTICES
THIS MIGHT HAVE BEEN TRUE 15 YEARS AGO, NOT NOW!It is not because these tools have not changed that the world around has n...
Unfavorable economic conditionsBudget cuttingTechnological advancesNew business modelsReal time
TechnologicaladvancesWEB2.0MATURITYCLOUDCOMPUTINGBYODANDMOBILETECHNOLOGIESWEAPONSOFMASS«COLLABORATION»
NewbusinessmodelsXAASCROWD-SOURCINGOPENINNOVATION
RenewalofmanydisciplinesMARKETINGHUMANRESOURCESPUBLICRELATIONS
WHAT ABOUT PROJECT MANAGEMENT?
The Standish Group (2009)Success rate is in decline the last 15 yearshttp://www.cio.com/article/495306/Recession_Causes_Ri...
Some are above the average, but…The picture is still bleak
Project management has not renew it selftowards the 21st centuryGANTT,CRITICALPATH,(1920)PERT(1958)
TraditionalProjectmanagementtoolsControl orientedComplexExpensive
WHATABOUTGENERETATION Y?GenerationY
Fortoday’sprojectmanagementNEWCHALENGESNEWEXPECTATIONS
INTERACT,SHARECOLLABORATETheIdea!Novel tools to:
SOCIALMEDIA
PROJECTMANAGEMENT1.0
ReportUpdateplanassignremindWEIGHTONTHEPROJECTMANAGER
PROJECTMANAGEMENT2.0
PLANningCOntrolEMERGENCECOLLABORATION
Projectmanagement2.0USING SOCIAL MEDIA AND WEB 2.0 BASED TOOLS BY PROJECT MANAGERS TO ENGHANCECOLLABORATION AND COMMUNICAT...
BETTER COMMUNICATIONBETTER COLLABORATIONSocialMedia
In 2010294 Billions emails / Day2.8 m. emails/sRadicati Group, Inc
Projectmanager’s dailyemailsUpdatesremindersMemosrequirementsSpecsAssignmentsMiles
Social mediaBlogsMicroblogsRSS feedsWikisTagsSocial bookmarkingSocial networks
BLogs• Announcements• A place for conversation• Archives
AblogfortheProjectsponsor« We used to send a lot of emails. With the blog, the members are now in position to read, commen...
Micro-blogging• Instant communication• Quick updates• Tweet a task status
Micro-blogging:TweetdeckTHE DASH-BOARD
EnterpriseSocialnetworkProfil-based social networkTimelineStream of informationPhotos, videos…Conversationnel tone
200,000 entreprises
DATA EASILY ACCESSIBLEORGANIZE EMAILS INTO THREADSEnterpriseSocialnetworkSHARE RESOURCES AND IDEASSEEK SUPPORT
EnterpriseSocialnetworkBETTER COMMUNICATION AND COLLABORATIONGeographically-dispersed base of knowledge workers
LockheedMartin• Projet Unity: social Ecosystem (36 000 employés)
SOCIALCOMPUTINGENVIRONMENTKNOWLEDGE BASE WORKFORCE (240,000 EMPLOYEES)
RSSfeedsSTAY INFORMEDWebBlogMicroblogsNews
RSSfeedsFEEDLY
WIKIS• An easy to edit web site• Knowledge capitalizing and sharing
SOCIALBooKmarking• A SINGLE ACCESS POINT TO RESSOURCES• RESEARCH, DOCUMENTATION
Tags• ASSIGN A KEYWORD TO A RESSOURCE (WEB PAGE)• INFORMATION INDEXED.• HASHTAG #SPECS
WeaponsofmasscollaborationWork on the same document
PM2.0ToolsSocialnetworkMicro-bloggingBlogRSSE-collaborationWikiPM2.0
ExperimentEvaluateStart a project
Patience“If we build it, they will come”!!
CultureSharing Knowing
Security• Host in you own server• Cloud
ControlSOCIAL MEDIA RULES OF CONDUCT« Flag innapropriate content »
SOCIALMEDIABe part of a social networkConnectConverseShare ideasresolve problemsinspire and get inspiredHave  fun 
SocialmediaaNdPMLess routineBetter productivityBetter communicationSelf-accomplishementGreater response to problems
ConclusionSOCIAL MEDIA IS NOT JUST ANOTHER BUZZ WORD FOR PMProject managers can stay with traditional way of doing thingsH...
ConclusionMobilitySocial trends Generation YGroup intelligence
Embrace change at its own pace
Thank you
Using social media in project management
Using social media in project management
Using social media in project management
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Using social media in project management

  1. 1. UsingsocialmediaInprojectmanagementNACH HAMID, UQAR,DALIAN, CHINA – INFOTECH 2013
  2. 2. ProjectmanagementESTABLISHEDTOOLS• GANTT• PERT• CRITICAL PATH
  3. 3. ProjectManagement« These tools are used over many years… they areproven… we reuse them»BEST PRACTICES
  4. 4. THIS MIGHT HAVE BEEN TRUE 15 YEARS AGO, NOT NOW!It is not because these tools have not changed that the world around has not evolved
  5. 5. Unfavorable economic conditionsBudget cuttingTechnological advancesNew business modelsReal time
  6. 6. TechnologicaladvancesWEB2.0MATURITYCLOUDCOMPUTINGBYODANDMOBILETECHNOLOGIESWEAPONSOFMASS«COLLABORATION»
  7. 7. NewbusinessmodelsXAASCROWD-SOURCINGOPENINNOVATION
  8. 8. RenewalofmanydisciplinesMARKETINGHUMANRESOURCESPUBLICRELATIONS
  9. 9. WHAT ABOUT PROJECT MANAGEMENT?
  10. 10. The Standish Group (2009)Success rate is in decline the last 15 yearshttp://www.cio.com/article/495306/Recession_Causes_Rising_IT_Project_Failure_Rates32% are delivered44 % quality, deadline or cost problem24 % total failure
  11. 11. Some are above the average, but…The picture is still bleak
  12. 12. Project management has not renew it selftowards the 21st centuryGANTT,CRITICALPATH,(1920)PERT(1958)
  13. 13. TraditionalProjectmanagementtoolsControl orientedComplexExpensive
  14. 14. WHATABOUTGENERETATION Y?GenerationY
  15. 15. Fortoday’sprojectmanagementNEWCHALENGESNEWEXPECTATIONS
  16. 16. INTERACT,SHARECOLLABORATETheIdea!Novel tools to:
  17. 17. SOCIALMEDIA
  18. 18. PROJECTMANAGEMENT1.0
  19. 19. ReportUpdateplanassignremindWEIGHTONTHEPROJECTMANAGER
  20. 20. PROJECTMANAGEMENT2.0
  21. 21. PLANningCOntrolEMERGENCECOLLABORATION
  22. 22. Projectmanagement2.0USING SOCIAL MEDIA AND WEB 2.0 BASED TOOLS BY PROJECT MANAGERS TO ENGHANCECOLLABORATION AND COMMUNICATION AND THEREFORE ENHANCE PROJECT PERFORMANCE
  23. 23. BETTER COMMUNICATIONBETTER COLLABORATIONSocialMedia
  24. 24. In 2010294 Billions emails / Day2.8 m. emails/sRadicati Group, Inc
  25. 25. Projectmanager’s dailyemailsUpdatesremindersMemosrequirementsSpecsAssignmentsMiles
  26. 26. Social mediaBlogsMicroblogsRSS feedsWikisTagsSocial bookmarkingSocial networks
  27. 27. BLogs• Announcements• A place for conversation• Archives
  28. 28. AblogfortheProjectsponsor« We used to send a lot of emails. With the blog, the members are now in position to read, comment and ask questions and express their point of view’’Lee Rosen, ‘Sponsor’ de projet“
  29. 29. Micro-blogging• Instant communication• Quick updates• Tweet a task status
  30. 30. Micro-blogging:TweetdeckTHE DASH-BOARD
  31. 31. EnterpriseSocialnetworkProfil-based social networkTimelineStream of informationPhotos, videos…Conversationnel tone
  32. 32. 200,000 entreprises
  33. 33. DATA EASILY ACCESSIBLEORGANIZE EMAILS INTO THREADSEnterpriseSocialnetworkSHARE RESOURCES AND IDEASSEEK SUPPORT
  34. 34. EnterpriseSocialnetworkBETTER COMMUNICATION AND COLLABORATIONGeographically-dispersed base of knowledge workers
  35. 35. LockheedMartin• Projet Unity: social Ecosystem (36 000 employés)
  36. 36. SOCIALCOMPUTINGENVIRONMENTKNOWLEDGE BASE WORKFORCE (240,000 EMPLOYEES)
  37. 37. RSSfeedsSTAY INFORMEDWebBlogMicroblogsNews
  38. 38. RSSfeedsFEEDLY
  39. 39. WIKIS• An easy to edit web site• Knowledge capitalizing and sharing
  40. 40. SOCIALBooKmarking• A SINGLE ACCESS POINT TO RESSOURCES• RESEARCH, DOCUMENTATION
  41. 41. Tags• ASSIGN A KEYWORD TO A RESSOURCE (WEB PAGE)• INFORMATION INDEXED.• HASHTAG #SPECS
  42. 42. WeaponsofmasscollaborationWork on the same document
  43. 43. PM2.0ToolsSocialnetworkMicro-bloggingBlogRSSE-collaborationWikiPM2.0
  44. 44. ExperimentEvaluateStart a project
  45. 45. Patience“If we build it, they will come”!!
  46. 46. CultureSharing Knowing
  47. 47. Security• Host in you own server• Cloud
  48. 48. ControlSOCIAL MEDIA RULES OF CONDUCT« Flag innapropriate content »
  49. 49. SOCIALMEDIABe part of a social networkConnectConverseShare ideasresolve problemsinspire and get inspiredHave  fun 
  50. 50. SocialmediaaNdPMLess routineBetter productivityBetter communicationSelf-accomplishementGreater response to problems
  51. 51. ConclusionSOCIAL MEDIA IS NOT JUST ANOTHER BUZZ WORD FOR PMProject managers can stay with traditional way of doing thingsHOWEVER
  52. 52. ConclusionMobilitySocial trends Generation YGroup intelligence
  53. 53. Embrace change at its own pace
  54. 54. Thank you

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