This presentation provides you with an overview of Electronic Records Management (ERM). The slides are from the AIIM ERM Certificate Program covering technologies and global best practices for managing electronic records.
7. Content types and how well managed
For each type of content, evaluate the degree of control that exists in your
organization in managing it.
0% 20% 40% 60% 80% 100%
Corporate records
Paper correspondence
Paper forms
Computer reports
Marketing materials
Web content - current
Web content - archive
Faxes
E-mails
Instant messages
Office docs (Word, Excel, etc)
E-mail attachments
Blogs and Wikis
All respondents (462)
Pictures & Sound files
SMS messages
Very well managed Well managed Managed Somewhat unmanaged Very unmanaged
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