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Guide To Most Useful Business Meeting Phrases

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Guide To Most Useful Business Meeting Phrases

  1. 1. Guide to Most Useful Business Meeting Phrases On May25th, 2012Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 1
  2. 2. Guide to Most Useful Business Meeting Phrases On May25th, 2012IntroductionCongratulations!This quick guide to Business Meetings is an important step towards mastering Business in English!In today’s fast paced global world, the future belongs to those who manage cross-culturalexchanges easily.I know that your success rests upon your ability to convey your thoughts clearly inBusiness Meetings and that’s why I created this guide, to make communicating in businessmeetings easier to help you feel better when presenting in front of your boss andinternational business colleagues and partners.Enjoy – and remember to practice before that all important meetings!Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 2
  3. 3. Guide to Most Useful Business Meeting Phrases On May25th, 2012Making Sure You Got It Right o Do you mean that...? o Is it true that...?Giving a Compliment o Excellent idea! o Good job! o That’s brilliant!Disputing Information o That can’t be right. o Im afraid you dont understand what Im saying. o Thats not quite what I had in mind. o Thats not what I meant. o That is not right. o Sorry, I don’t believe that’s right.Keeping the Meeting on Time o That seems to be all the time we have today. o Please be brief. o Im afraid weve run out of time. o Let’s save this for the next meeting. o Thats not really why were here today. o Well have to leave that to another time. o Were beginning to lose sight of the main point. o Keep to the point, please. o I think wed better leave that for another meeting. o Are we ready to make a decision?Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 3
  4. 4. Guide to Most Useful Business Meeting Phrases On May25th, 2012Suggestions and Advice Making a Request o Why don’t we… o Would you mind if… o I strongly believe we should… o I wonder if you could... o I recommend… o We should... Asking for Repetition o Why dont you.... o How about… o I didnt catch that. Could you o What if… repeat that, please? o We could try… o I missed that. Could you say it o I suggest that… again, please? o I recommend that... o Could you run that by me one more time?Agreeing Asking for Clarification o Exactly! o Thats exactly how I feel. o Im afraid I dont quite understand. o I have to agree with (name of Could you explain it to me again? participant). o Could you explain to me how that is o I’m in favor of (name of going to work? participant)’s plan. o I dont see what you mean. Could we have some more details, please?Disagreeing o I’m sorry. I didn’t understand that. What exactly do you mean? o Im afraid I cant agree o Do you mean…? o That may be true, however… o You mean…? o On the contrary! o So, what you’re saying is…11Making Sure You GotYour Point Across o Do you see what Im getting at? o Let me put it this way… o Id just like to repeat that...Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 4
  5. 5. Guide to Most Useful Business Meeting Phrases On May25th, 2012Most Useful PhrasesAnd here’s your cheat sheet to all the phrases you’ll ever need in a business meeting.Don’t forget to keep it close!Opening a Meeting Sharing Your Opinion o Since everyone is here, we should o I really feel that... get started. o In my opinion... o Hello, everyone. Thank you for o The way I see it… coming. o I do believe that… o I think well begin now. First Id like to welcome you all. Asking for Opinion o Thank you all for coming at such short notice. o Do you think that... o I really appreciate you all for coming o What do you think? today. o Would you like to add anything, o We have a lot to cover today, so we (name of participant)? really should begin. o Has anyone else got anything to o Right then, let’s get down to add? business. On the agenda today… o How do you feel about… o Let’s review the minutes from the last meeting. Show That You Understand o Good point!Interrupting o I see your point. o May I have a word? o I see what you mean. o Excuse me for interrupting, o That’s true. I never thought about it10 that way before. o You have a point there.Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 5
  6. 6. Guide to Most Useful Business Meeting Phrases On May25th, 2012 If you didn’t hear it the first time, don’t be afraid to ask someone to repeat themselves. Could you repeat that, please? And if you can’t understand something, speak up and ask the person for clarification. I don’t quite follow you. What exactly do you mean? You may also express your agreement by saying: I have to agree… Finally, close the meeting by thanking everyone. That’s it for today. We’ll meet again in a week’s time. Thanks for coming everyone!Key Phrases It’s also good to follow your disagreement with advice. You mayWhen leading a meeting, open with start with:a greeting like: I suggest…Good morning! Crucial Phrases toState the purpose of the meeting so Survive Any Meeting!everyone is on the same page: Hello, everyone. Thank you for coming.Were here today to discuss how we mayreach our customers better. Let’s review the minutes from the last meeting.Be confident when expressing yourviews! I see your point.In my opinion… Are we ready to make a decision?When expressing your disagreement, Could you repeat that, please?you may say: In my opinion...Im afraid I cant agree with you.Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 6
  7. 7. Guide to Most Useful Business Meeting Phrases On May25th, 2012General DiscussionJohn has called a meeting to discuss ways to improve the company’s reach to itscustomers. Can you pick out key phrases that you might use when you’re in a meeting?John: Good morning! Since everyone’shere, let’s get started. Were here today Tom: We provide our sales team in Northto discuss how better to reach our America with data on all our major clients.customers. Would you like to start, Amy? We should be providing the same data to our sales team to the South.Amy: In my opinion, we have beenspending too much effort in South John: Do you have anything to add,America. Since the bulk of our revenue Jenny?comes from North America, we shouldaddress the needs of our North American Jenny: I have to agree with Tom.customers first! John: So do I. Good job Tom. Would youTom: Im afraid I don’t agree with you. I make sure our South American sales teamthink our customers in South America gets everything they need? Donald andwant to feel just as important as their Amy will work with you. That’s it forneighbors to the North. I suggest we give today. We’ll meet again in a week’s time.our South American sales team better Thanks for coming everyone!PPCD. 8Donald: Excuse me, I didnt catch that.Could you repeat that, please? What’sPPCD?Tom: I said we need to give our SouthAmerican sales team better Pre-PurchaseClient Data.Amy: I don’t quite follow you. Whatexactly do you mean?Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 7
  8. 8. Guide to Most Useful Business Meeting Phrases On May25th, 2012Key PhrasesStart negotiations on a positive note! Crucial Phrases toBegin by expressing your desire to Get You the Deal of a Lifetimecome to an agreement: I’m willing to compromiseGood to see you again. I hope we canreach an agreement today. Is that your best offer?Get them comfortable about saying I’m sure you will agree that…‘Yes’. When talks threaten to fall I’m afraid I can’t accept your termsapart, get your counterpart to agreeon something small: I will accept your terms if…I’m sure you will agree that… I see your point, but…Show your willingness to Let’s put this in writing.compromise: I’m afraid I’ll need more time to thinkI understand. I’m willing to… about itNever rush into anything! If you need What do you think if we…more time, say so!I need a little more time to consider youroffer.Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 8
  9. 9. Guide to Most Useful Business Meeting Phrases On May25th, 2012 Negotiation Skills Amy runs a food production facility. She would like Jim’s company to enforce safety measures in her facility and to ensure all machines are in good working condition. How are your negotiation skills compared to Jim’s and Amy’s? Can you do better? Jim: Good to see you again. I hope we can reach an agreement today. Amy: Have you taken a look at the contract? Jim: I have and I’ll accept your terms if you’ll agree to a monthly maintenance fee of $100,000. Amy: I’m afraid that is more than what I expected. I can’t agree to that. Jim: I’m sure you will agree that your facility requires a team of highly-skilled individuals to ensure everything runs smoothly. Amy: I see your point, but $100,000 is way beyond my budget! Jim: I understand. I’m willing to bring the fee down by 20%, if you sign a 10-year contract with us. Amy: That sounds fair. However, I need a little more time to consider your offer. 10 years is a long time. Jim: Not a problem. Amy: Thanks for meeting with me. You’ll have my decision by next week.Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 9
  10. 10. Guide to Most Useful Business Meeting Phrases On May25th, 2012Key PhrasesBe clear about what the audiencecan expect from thepresentation:I’d like to present…Clearly explain your slides andillustrations:This chart illustrates…As you can see…Provide further insight into yourpresentation:We believe… was due to…Quote reliable sources to bolsteryour own analysis:Analysts expect it to hold.Lastly, remember to alwaysallow time for questions:Are there any questions?Crucial Phrases for a StellarPresentation:I’d like to present…Let’s take a closer look at this chart.Sales reached a peakSales have bottomed outThis curve here indicates an all-time low.Sales have plummeted drastically.We can expect a climb in sales.Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 10
  11. 11. Guide to Most Useful Business Meeting Phrases On May25th, 2012 Presentation Skills Tom is presenting the sales figures from last quarter. Can you pick out the key phrases that you can use in your presentation? Tom: We’re here today, to talk about a new sales strategy. But first, I’d like to present last quarter’s sales figures. Since everyone’s here, I’ll begin my presentation. This chart illustrates our performance last quarter. As you can see, sales peaked in August before declining at an alarming rate. November saw the worst sales figures in the last 10 years! The good news is the trend is not expected to continue into this quarter or the next. We believe the drastic drop in sales was due to the spike in oil prices. In the last two months, we’ve seen oil prices back to where they were before the spike. Analysts expect it to hold. Are there any questions before we discuss the new sales strategy?Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 11
  12. 12. Guide to Most Useful Business Meeting Phrases On May25th, 2012Don’t stop here!Now that you’re all set for any meeting, it’s time for step two! Meetings are only one vitalpart of doing Business. The key that you need in all aspects of your professional life istraining and practice!There’s no better way to reach your goals, but to have your dedicated coach help youfocus on what you need and really want to achieve.Good luck!Created by Miguel Cortes / Top Management Coordinator (djfrance1@yahoo.fr) Copyright © 2012 12

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