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Library services for international students
 

Library services for international students

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Details from the SCONUL Guidelines on Library services for international students

Details from the SCONUL Guidelines on Library services for international students

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    Library services for international students Library services for international students Presentation Transcript

    • Library services for International Students Moira Bent, Newcastle University Karen Senior, University of Bolton
    • Project Group
      • Formed in December 2006 for SCONUL
      • Karen Senior (Chair) University of Bolton
      • Moira Bent, Newcastle University
      • Marie Scopes, Leeds Metropolitan University
      • Mamtimyn Sunuodula, Durham University
      • Remit
      • To produce guidelines for library services for international students to include best practice and case studies on behalf of the SCONUL Access Group
      • Research methodology
      • Literature review
      • Online surveys -UK
      • Focus Groups with students
      • Email lists/blogs
      • Personal visits
      • Library/ University websites review
    • Definitions : international students
      • “… we speak of international students when we mean students who have chosen to travel to another country for tertiary study … most of their previous experience will have been of other educational systems, in cultural contexts and sometimes in a language that is different from the one in which they will now study.”
      • (Carroll & Ryan, 2005)
    • Why now?
      • Globalisation
        • Competition
          • New challenges from China & India
          • European degrees taught in English
          • Online degrees
        • Employment & citizenship
        • “ Success will go to those institutions and countries that are swift to adapt, slow to complain and open to change.”
        • (Schleicher, 2007)
    • The international student profile:UK
      • In 2005/2006:
      • 318,400 (44,000 EU)
      • Over 260,000 paying up to £10,000 in tuition fees + living & housing costs:
      • (Source THES 15/9/06)
      • Amongst OECD Countries:
      • UK market share 13.4%
      • US market share 22%
      • Australia market share 6%
      • In 2004: 33% of UK Masters and 37% of PhDs completed by overseas students
    • The International student profile: world
      • Global demand for HE international student places:
        • 2003 – 2.1 million
        • 2020 – 5.8 million
      • USA, UK, Australia, New Zealand, Canada:
        • 2003 – 1 million
        • 2020 – 2.6 million
      • (Bohm et al., 2004)
    • Research results
      • 72% (36) of respondents said the University had an International Strategy/Policy but only 8% (4) said the Library had an International Strategy/Action plan
      • Only 8% (4) of libraries had specific web pages for international students
      • 25.5% (13) had a designated member of Library staff for international students and 76.9% of these spend less than a quarter of their time on this role
      • Although 70% offered staff development training , only 30% included information relating to learning styles
    • The SCONUL Guidelines
        • Exclusivity versus inclusivity
        • Strategies and policies
        • Practical solutions
          • Key concepts
          • Special touches
          • Examples of best practice
    • Key concepts: managing expectations
      • Information before arrival
      • Information on library web pages
      • Library induction
      • Information literacy teaching
        • KC14, KC1,KC2
    • Key concepts: staff development
      • Cross-cultural awareness training
      • Encourage library staff to learn a language
      • Plain English guidelines
      • Participation in diversity/international events
        • KC3, KC7, KC4, KC16, KC17
    • Key concepts: adapting resources- stock and space
      • Library as social space
      • Wider international perspective
      • Access to international media
      • KC15, KC1, KC3
    • Key concepts: Information Literacy
      • Library induction
      • Measuring competencies in information literacy
      • Subject specific training embedded in curriculum
      • One-to-one tutorials
      • Understanding scholarly communication
      • Ethical use of information
      • Other support mechanisms
        • KC6, KC8, KC11, KC13, KC12
    • Key Concepts: Publications
      • Plain English
      • Web pages
      • Material in different languages
      • Glossaries
      • KC5, KC4, KC14, KC15
    • Key Concepts: Communication
      • Student involvement and feedback
      • Links across the university to other support services, student groups etc
      • Library staff attending relevant committees
      • KC4, KC10, KC16, KC9
    • Strategy
      • All key concepts can contribute to an overall strategy
      • Benchmarking
      • Written library strategy
      • Library university links
      • Views of international students
    • SCONUL Guidelines: Library services for international students
      • http://www.sconul.ac.uk/groups/access/papers/international_students.pdf
      • [email_address]
      • [email_address]
    • Workshops after lunch
      • 7 Groups – each with one of the themes we have just discussed
      • Maximum 10 people per group
      • Please sign up for a group over the lunch period
    • Workshop instructions
      • For your theme please discuss:
      • How do Key Concepts and Special Touches relate to your own experience?
      • Can you add any more ideas?
      • What are the key issues from the Guidelines for your library?
      • And if you have any time left
      • How would you like to see us build on and develop the Guidelines?
      • Please record ALL discussion for posterity – in a form you can leave with us to circulate via the blog
      • Feedback 2 key points to the group