Library services for International Students Moira Bent, Newcastle University  Karen Senior, University of Bolton
Project Group <ul><li>Formed in December 2006 for  SCONUL </li></ul><ul><li>Karen Senior (Chair)  University of Bolton </l...
Definitions : international students <ul><li>“… we speak of international students when we mean students who have chosen t...
Why now? <ul><li>Globalisation </li></ul><ul><ul><li>Competition </li></ul></ul><ul><ul><ul><li>New challenges from China ...
The international student profile:UK <ul><li>In 2005/2006: </li></ul><ul><li>318,400 (44,000 EU) </li></ul><ul><li>Over 26...
The International student profile: world <ul><li>Global demand for HE international student places: </li></ul><ul><ul><li>...
Research results <ul><li>72%  (36) of respondents said the  University  had an International Strategy/Policy but only  8% ...
The SCONUL Guidelines <ul><ul><li>Exclusivity versus inclusivity </li></ul></ul><ul><ul><li>Strategies and policies </li><...
Key concepts: managing expectations <ul><li>Information before arrival </li></ul><ul><li>Information on library web pages ...
Key concepts: staff development <ul><li>Cross-cultural awareness training </li></ul><ul><li>Encourage library staff to lea...
Key concepts: adapting resources- stock and space <ul><li>Library as social space  </li></ul><ul><li>Wider international p...
Key concepts: Information Literacy <ul><li>Library induction </li></ul><ul><li>Measuring competencies in information liter...
Key Concepts: Publications <ul><li>Plain English </li></ul><ul><li>Web pages </li></ul><ul><li>Material in different langu...
Key Concepts: Communication <ul><li>Student involvement and feedback </li></ul><ul><li>Links across the university to othe...
Strategy <ul><li>All key concepts can contribute to an overall strategy </li></ul><ul><li>Benchmarking </li></ul><ul><li>W...
SCONUL Guidelines: Library services for international students <ul><li>http://www.sconul.ac.uk/groups/access/papers/intern...
Workshops after lunch <ul><li>7 Groups – each with one of the themes we have just discussed </li></ul><ul><li>Maximum 10 p...
Workshop instructions <ul><li>For your theme please discuss: </li></ul><ul><li>How do Key Concepts and Special Touches rel...
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Library services for international students

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Details from the SCONUL Guidelines on Library services for international students

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Library services for international students

  1. 1. Library services for International Students Moira Bent, Newcastle University Karen Senior, University of Bolton
  2. 2. Project Group <ul><li>Formed in December 2006 for SCONUL </li></ul><ul><li>Karen Senior (Chair) University of Bolton </li></ul><ul><li>Moira Bent, Newcastle University </li></ul><ul><li>Marie Scopes, Leeds Metropolitan University </li></ul><ul><li>Mamtimyn Sunuodula, Durham University </li></ul><ul><li>Remit </li></ul><ul><li>To produce guidelines for library services for international students to include best practice and case studies on behalf of the SCONUL Access Group </li></ul><ul><li>Research methodology </li></ul><ul><li>Literature review </li></ul><ul><li>Online surveys -UK </li></ul><ul><li>Focus Groups with students </li></ul><ul><li>Email lists/blogs </li></ul><ul><li>Personal visits </li></ul><ul><li>Library/ University websites review </li></ul>
  3. 3. Definitions : international students <ul><li>“… we speak of international students when we mean students who have chosen to travel to another country for tertiary study … most of their previous experience will have been of other educational systems, in cultural contexts and sometimes in a language that is different from the one in which they will now study.” </li></ul><ul><li>(Carroll & Ryan, 2005) </li></ul>
  4. 4. Why now? <ul><li>Globalisation </li></ul><ul><ul><li>Competition </li></ul></ul><ul><ul><ul><li>New challenges from China & India </li></ul></ul></ul><ul><ul><ul><li>European degrees taught in English </li></ul></ul></ul><ul><ul><ul><li>Online degrees </li></ul></ul></ul><ul><ul><li>Employment & citizenship </li></ul></ul><ul><ul><li>“ Success will go to those institutions and countries that are swift to adapt, slow to complain and open to change.” </li></ul></ul><ul><ul><li>(Schleicher, 2007) </li></ul></ul>
  5. 5. The international student profile:UK <ul><li>In 2005/2006: </li></ul><ul><li>318,400 (44,000 EU) </li></ul><ul><li>Over 260,000 paying up to £10,000 in tuition fees + living & housing costs: </li></ul><ul><li>(Source THES 15/9/06) </li></ul><ul><li>Amongst OECD Countries: </li></ul><ul><li>UK market share 13.4% </li></ul><ul><li>US market share 22% </li></ul><ul><li>Australia market share 6% </li></ul><ul><li>In 2004: 33% of UK Masters and 37% of PhDs completed by overseas students </li></ul>
  6. 6. The International student profile: world <ul><li>Global demand for HE international student places: </li></ul><ul><ul><li>2003 – 2.1 million </li></ul></ul><ul><ul><li>2020 – 5.8 million </li></ul></ul><ul><li>USA, UK, Australia, New Zealand, Canada: </li></ul><ul><ul><li>2003 – 1 million </li></ul></ul><ul><ul><li>2020 – 2.6 million </li></ul></ul><ul><li>(Bohm et al., 2004) </li></ul>
  7. 7. Research results <ul><li>72% (36) of respondents said the University had an International Strategy/Policy but only 8% (4) said the Library had an International Strategy/Action plan </li></ul><ul><li>Only 8% (4) of libraries had specific web pages for international students </li></ul><ul><li>25.5% (13) had a designated member of Library staff for international students and 76.9% of these spend less than a quarter of their time on this role </li></ul><ul><li>Although 70% offered staff development training , only 30% included information relating to learning styles </li></ul>
  8. 8. The SCONUL Guidelines <ul><ul><li>Exclusivity versus inclusivity </li></ul></ul><ul><ul><li>Strategies and policies </li></ul></ul><ul><ul><li>Practical solutions </li></ul></ul><ul><ul><ul><li>Key concepts </li></ul></ul></ul><ul><ul><ul><li>Special touches </li></ul></ul></ul><ul><ul><ul><li>Examples of best practice </li></ul></ul></ul>
  9. 9. Key concepts: managing expectations <ul><li>Information before arrival </li></ul><ul><li>Information on library web pages </li></ul><ul><li>Library induction </li></ul><ul><li>Information literacy teaching </li></ul><ul><ul><li>KC14, KC1,KC2 </li></ul></ul>
  10. 10. Key concepts: staff development <ul><li>Cross-cultural awareness training </li></ul><ul><li>Encourage library staff to learn a language </li></ul><ul><li>Plain English guidelines </li></ul><ul><li>Participation in diversity/international events </li></ul><ul><ul><li>KC3, KC7, KC4, KC16, KC17 </li></ul></ul>
  11. 11. Key concepts: adapting resources- stock and space <ul><li>Library as social space </li></ul><ul><li>Wider international perspective </li></ul><ul><li>Access to international media </li></ul><ul><li>KC15, KC1, KC3 </li></ul>
  12. 12. Key concepts: Information Literacy <ul><li>Library induction </li></ul><ul><li>Measuring competencies in information literacy </li></ul><ul><li>Subject specific training embedded in curriculum </li></ul><ul><li>One-to-one tutorials </li></ul><ul><li>Understanding scholarly communication </li></ul><ul><li>Ethical use of information </li></ul><ul><li>Other support mechanisms </li></ul><ul><ul><li>KC6, KC8, KC11, KC13, KC12 </li></ul></ul>
  13. 13. Key Concepts: Publications <ul><li>Plain English </li></ul><ul><li>Web pages </li></ul><ul><li>Material in different languages </li></ul><ul><li>Glossaries </li></ul><ul><li>KC5, KC4, KC14, KC15 </li></ul>
  14. 14. Key Concepts: Communication <ul><li>Student involvement and feedback </li></ul><ul><li>Links across the university to other support services, student groups etc </li></ul><ul><li>Library staff attending relevant committees </li></ul><ul><li>KC4, KC10, KC16, KC9 </li></ul>
  15. 15. Strategy <ul><li>All key concepts can contribute to an overall strategy </li></ul><ul><li>Benchmarking </li></ul><ul><li>Written library strategy </li></ul><ul><li>Library university links </li></ul><ul><li>Views of international students </li></ul>
  16. 16. SCONUL Guidelines: Library services for international students <ul><li>http://www.sconul.ac.uk/groups/access/papers/international_students.pdf </li></ul><ul><li>[email_address] </li></ul><ul><li>[email_address] </li></ul>
  17. 17. Workshops after lunch <ul><li>7 Groups – each with one of the themes we have just discussed </li></ul><ul><li>Maximum 10 people per group </li></ul><ul><li>Please sign up for a group over the lunch period </li></ul>
  18. 18. Workshop instructions <ul><li>For your theme please discuss: </li></ul><ul><li>How do Key Concepts and Special Touches relate to your own experience? </li></ul><ul><li>Can you add any more ideas? </li></ul><ul><li>What are the key issues from the Guidelines for your library? </li></ul><ul><li>And if you have any time left </li></ul><ul><li>How would you like to see us build on and develop the Guidelines? </li></ul><ul><li>Please record ALL discussion for posterity – in a form you can leave with us to circulate via the blog </li></ul><ul><li>Feedback 2 key points to the group </li></ul>
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