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EGAD!
Bed Bugs in the Library?
Dr. Jody Green, Nebraska Extension
Julie Beno, Lincoln City Libraries
Katie Murtha, Lincoln City Libraries
January 31, 2017
Hurrah for Nebraska! The land of the free,
The land of the bed bug, grasshopper, and flea.
~ lyric from Staving to Death on My Government Claim
Today’s agenda
Short video
The lifespan and history of
the Bed Bug
Challenges for Libraries
Policies and procedures
Staff training
Pictures
Bed bugs and Libraries!
Jody Green
Everything you need
to know about
Bed Bugs
Are you ITCHING yet?
 2012: Customer asked if a person could get
bedbugs from books
 2014: First introduction not infestation
 We took the first book to the Extension office
for bug identification.
 Bed Bug Committee at Bennett Martin Public
Library formed
Challenges for Libraries
 Policy considerations
 Providing training and determining best
practices for staff
 Treating materials
 Determining workflow procedures and
notifying customers
 Providing information for the public
Policy Considerations
Dealing with customers and bed bug
damaged items:
◦ Discard or treat the materials?
◦ How to contact customer?
◦ Ban from using the library?
◦ Ban personal belongings?
◦ Require proof of treatment for reinstatement?
Staff Training
All staff should be trained:
 To identify bed bugs and bed bug damage
 To know & follow workflow procedures
 To know what to say to the public
 To prevent transporting bed bugs home from
the workplace
 To protect themselves if bed bugs are found
in the workplace:
◦ Tumble dry clothes on high heat (125° F or above)
for 30 minutes or more. Contact County Extension
for directions.
◦ Clothes that require dry cleaning should be kept in
a plastic sealable bag until dry cleaning.
Workflow Considerations
 Inspect materials and identify bed bugs or
damage at check in
 Determine if obviously damaged or
suspected as damaged
 Quarantine and treat materials
 Charge customer and place holds for
outstanding items on customer’s account
 Contact customer
 Post treatment inspection – discard or
return to collection?
Treating Materials & Equipment
Purchases
 Equipment needed for treatment:
◦ Heat treatment
Oven: 7 hours at 113° F
◦ Freeze treatment
Freezer: 4 days at 0°F
◦ Lots of Ziploc bags
& latex gloves!!
◦ Clorox wipes
Dogs? In the Library?
 Spots, the bed bug sniffing dog-quarterly
◦ Bag identified materials immediately- we put in
freezer
◦ Move furniture out of building-bag or wrap if
possible
Providing Information to
Customers
 Draft and publish FAQs:
◦ How is the library addressing the threat of bed
bugs?
◦ What if I return library materials that are found
to contain bed bugs or evidence of bed bugs?
◦ Where can I find more information on bed
bugs?
Examples
Bed Bug?
Julie searching! Thank you
County Extension Office
Bed Bug Feces and Blood
Not Visible with Naked Eye
Final Thoughts & Questions?
 We hire a bed bug sniffing dog quarterly
 We go to other branches and train staff
 We attend training sessions on bed bugs
 Stay calm and everything will be OK!
Presenters
 Dr. Jody Green
◦ Nebraska Extension Educator | Urban Entomologist
◦ jgreen17@unl.edu
◦ 402-441-7180
 Julie Beno
◦ Library Coordinator, Lincoln City Libraries
◦ J.beno@lincolnlibraries.org
◦ 402-441-8535
 Katie Murtha
◦ Librarian, Lincoln City Libraries
◦ K.murtha@lincolnlibraries.org
◦ 402-441-8592
Lincoln City Libraries, Lincoln, NE
lincolnlibraries.org

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NCompass Live: EGAD! Bed Bugs in the Library?

  • 1. EGAD! Bed Bugs in the Library? Dr. Jody Green, Nebraska Extension Julie Beno, Lincoln City Libraries Katie Murtha, Lincoln City Libraries January 31, 2017 Hurrah for Nebraska! The land of the free, The land of the bed bug, grasshopper, and flea. ~ lyric from Staving to Death on My Government Claim
  • 2. Today’s agenda Short video The lifespan and history of the Bed Bug Challenges for Libraries Policies and procedures Staff training Pictures
  • 3. Bed bugs and Libraries!
  • 4. Jody Green Everything you need to know about Bed Bugs
  • 5. Are you ITCHING yet?  2012: Customer asked if a person could get bedbugs from books  2014: First introduction not infestation  We took the first book to the Extension office for bug identification.  Bed Bug Committee at Bennett Martin Public Library formed
  • 6. Challenges for Libraries  Policy considerations  Providing training and determining best practices for staff  Treating materials  Determining workflow procedures and notifying customers  Providing information for the public
  • 7. Policy Considerations Dealing with customers and bed bug damaged items: ◦ Discard or treat the materials? ◦ How to contact customer? ◦ Ban from using the library? ◦ Ban personal belongings? ◦ Require proof of treatment for reinstatement?
  • 8. Staff Training All staff should be trained:  To identify bed bugs and bed bug damage  To know & follow workflow procedures  To know what to say to the public  To prevent transporting bed bugs home from the workplace  To protect themselves if bed bugs are found in the workplace: ◦ Tumble dry clothes on high heat (125° F or above) for 30 minutes or more. Contact County Extension for directions. ◦ Clothes that require dry cleaning should be kept in a plastic sealable bag until dry cleaning.
  • 9. Workflow Considerations  Inspect materials and identify bed bugs or damage at check in  Determine if obviously damaged or suspected as damaged  Quarantine and treat materials  Charge customer and place holds for outstanding items on customer’s account  Contact customer  Post treatment inspection – discard or return to collection?
  • 10. Treating Materials & Equipment Purchases  Equipment needed for treatment: ◦ Heat treatment Oven: 7 hours at 113° F ◦ Freeze treatment Freezer: 4 days at 0°F ◦ Lots of Ziploc bags & latex gloves!! ◦ Clorox wipes
  • 11. Dogs? In the Library?  Spots, the bed bug sniffing dog-quarterly ◦ Bag identified materials immediately- we put in freezer ◦ Move furniture out of building-bag or wrap if possible
  • 12. Providing Information to Customers  Draft and publish FAQs: ◦ How is the library addressing the threat of bed bugs? ◦ What if I return library materials that are found to contain bed bugs or evidence of bed bugs? ◦ Where can I find more information on bed bugs?
  • 14.
  • 16. Julie searching! Thank you County Extension Office
  • 17. Bed Bug Feces and Blood
  • 18. Not Visible with Naked Eye
  • 19. Final Thoughts & Questions?  We hire a bed bug sniffing dog quarterly  We go to other branches and train staff  We attend training sessions on bed bugs  Stay calm and everything will be OK!
  • 20. Presenters  Dr. Jody Green ◦ Nebraska Extension Educator | Urban Entomologist ◦ jgreen17@unl.edu ◦ 402-441-7180  Julie Beno ◦ Library Coordinator, Lincoln City Libraries ◦ J.beno@lincolnlibraries.org ◦ 402-441-8535  Katie Murtha ◦ Librarian, Lincoln City Libraries ◦ K.murtha@lincolnlibraries.org ◦ 402-441-8592 Lincoln City Libraries, Lincoln, NE lincolnlibraries.org

Editor's Notes

  1. Julie Welcome All introduce ourselves Books on the back table with bugs in them. And a few bookmarks with pictures and sizes of bugs. Handouts on web site
  2. Julie
  3. Katie introduction a video clip after this introduce Jodi
  4. Katie Go to Jody
  5. KATIE 2012 Barb Oggs first extension person I talked to. Katie Found bugs in a bag sitting on computer table (bugs crawling out) customer pointed out Man brought books in set on counter and bugs crawled out People reside in diff reality—She denied bed bugs-- This is a VERY DIFFICULT thing to talk about to customers Found evidence of bugs in books - that is when we realized we needed help
  6. Julie Preventative maintenance and early detection help to prevent infestations We recommend turning to professionals at Extension office for help. 93 Counties but 70+ locations— some may take pictures and email to Jonathan or Jodi in Lincoln Kearney Franklin together------- Kimble Banner and Cheyenne Katie will talk aboug some of these
  7. Big picture Katie: Discard or treat: We process it for damages first – then treat – then review – We have a freezer that freezes to 0 degrees and leave items in a min of 4 days. Go over letter -- approved by director and legal dept. We did not do this alone-- IMPORTANT TO TELL customer how to return materials. Dealing with repeat customers: Some things to think about- ban from library, ban personal belongings such as backpacks, bedding, bookbags Infestations requiring proof of treatment-- People unable to check out because have fines– this worked as a way to prevent further checkouts and have not had to take it a step further.
  8. Julie Identify bed bugs – not all bugs are bed bugs Biggest frustration is staff not following workflows – items in delivery not in Ziploc bags, putting books into the freezer but not following workflows Public is sensitive – Gere example with holds Attached in our handouts the sheet
  9. Katie
  10. Julie We fondly called the heat treatment the bed bug bakery- yes you have to laugh about this. The box one pictures id about 140.00 They now have ones that look like soft sided zippered ice chests. - this is just one treatment. Freezer- We like- I think you can get one for $250 or so. Make sure it freezes to zero. Can get 2 gal. ziploc bags Some libraries use air tight containers to transfer books, have their own magnifying glasses to look for bugs, etc. A pest manager tool kit. Serious infestation you may have call a pest control company and I would recommend talking to the extension office first. And do you research when looking on the internet- there are a lot of quick fixes that do not necc. Work.
  11. Julie Garage to put in til the next time Spots comes. We do toss things- So there is a caution with a dot: Can only smell a certain range- so some libraries move the books down.
  12. Katie Reference county extension or find a source for local information We have the information but we have not posted it on web site yet- it is available to all staff on our shared computer drive.
  13. Julie: What to look for when checking books- you may just see one or two or three spots initially
  14. Julie Then you look at the bottom and see more
  15. Julie Look by the spine, inside the book jackets, on pages for blood, This is a picture of heavily infested book. And alas I did not save it- I threw it in the garbage outside the building.
  16. Were not sure at first if bed bug spots or Cockroach feces.
  17. Julie
  18. Julie
  19. Katie K9 bed bug deter Spots will go to But not limited to Lincoln, Omaha, Bellevue, Fremont, Norfolk, Grand Island, Hastings, Kearney, York, Beatrice, Council Bluffs IA, and more!