NCompass Live - Feb. 1, 2017
http://nlc.nebraska.gov/ncompasslive/
Yes, bed bugs can be found in a library. Libraries are not favorable environments for bed bugs to thrive, but they can hide in jackets, backpacks, and books. Jody Green from the Lancaster County Extension Office will discuss their life cycle and how to identify symptoms of infestations. Lincoln City Library staff, Julie Beno and Katie Murtha, will discuss how to recognize signs of bed bugs in the library and what steps to take if they are found.
1. EGAD!
Bed Bugs in the Library?
Dr. Jody Green, Nebraska Extension
Julie Beno, Lincoln City Libraries
Katie Murtha, Lincoln City Libraries
January 31, 2017
Hurrah for Nebraska! The land of the free,
The land of the bed bug, grasshopper, and flea.
~ lyric from Staving to Death on My Government Claim
2. Today’s agenda
Short video
The lifespan and history of
the Bed Bug
Challenges for Libraries
Policies and procedures
Staff training
Pictures
5. Are you ITCHING yet?
2012: Customer asked if a person could get
bedbugs from books
2014: First introduction not infestation
We took the first book to the Extension office
for bug identification.
Bed Bug Committee at Bennett Martin Public
Library formed
6. Challenges for Libraries
Policy considerations
Providing training and determining best
practices for staff
Treating materials
Determining workflow procedures and
notifying customers
Providing information for the public
7. Policy Considerations
Dealing with customers and bed bug
damaged items:
◦ Discard or treat the materials?
◦ How to contact customer?
◦ Ban from using the library?
◦ Ban personal belongings?
◦ Require proof of treatment for reinstatement?
8. Staff Training
All staff should be trained:
To identify bed bugs and bed bug damage
To know & follow workflow procedures
To know what to say to the public
To prevent transporting bed bugs home from
the workplace
To protect themselves if bed bugs are found
in the workplace:
◦ Tumble dry clothes on high heat (125° F or above)
for 30 minutes or more. Contact County Extension
for directions.
◦ Clothes that require dry cleaning should be kept in
a plastic sealable bag until dry cleaning.
9. Workflow Considerations
Inspect materials and identify bed bugs or
damage at check in
Determine if obviously damaged or
suspected as damaged
Quarantine and treat materials
Charge customer and place holds for
outstanding items on customer’s account
Contact customer
Post treatment inspection – discard or
return to collection?
10. Treating Materials & Equipment
Purchases
Equipment needed for treatment:
◦ Heat treatment
Oven: 7 hours at 113° F
◦ Freeze treatment
Freezer: 4 days at 0°F
◦ Lots of Ziploc bags
& latex gloves!!
◦ Clorox wipes
11. Dogs? In the Library?
Spots, the bed bug sniffing dog-quarterly
◦ Bag identified materials immediately- we put in
freezer
◦ Move furniture out of building-bag or wrap if
possible
12. Providing Information to
Customers
Draft and publish FAQs:
◦ How is the library addressing the threat of bed
bugs?
◦ What if I return library materials that are found
to contain bed bugs or evidence of bed bugs?
◦ Where can I find more information on bed
bugs?
19. Final Thoughts & Questions?
We hire a bed bug sniffing dog quarterly
We go to other branches and train staff
We attend training sessions on bed bugs
Stay calm and everything will be OK!
20. Presenters
Dr. Jody Green
◦ Nebraska Extension Educator | Urban Entomologist
◦ jgreen17@unl.edu
◦ 402-441-7180
Julie Beno
◦ Library Coordinator, Lincoln City Libraries
◦ J.beno@lincolnlibraries.org
◦ 402-441-8535
Katie Murtha
◦ Librarian, Lincoln City Libraries
◦ K.murtha@lincolnlibraries.org
◦ 402-441-8592
Lincoln City Libraries, Lincoln, NE
lincolnlibraries.org
Editor's Notes
Julie Welcome
All introduce ourselves
Books on the back table with bugs in them. And a few bookmarks with pictures and sizes of bugs.
Handouts on web site
Julie
Katie introduction a video clip after this introduce Jodi
Katie
Go to Jody
KATIE
2012 Barb Oggs first extension person I talked to.
Katie
Found bugs in a bag sitting on computer table (bugs crawling out) customer pointed out
Man brought books in set on counter and bugs crawled out
People reside in diff reality—She denied bed bugs-- This is a VERY DIFFICULT thing to talk about to customers
Found evidence of bugs in books - that is when we realized we needed help
Julie
Preventative maintenance and early detection help to prevent infestations
We recommend turning to professionals at Extension office for help.
93 Counties but 70+ locations— some may take pictures and email to Jonathan or Jodi in Lincoln
Kearney Franklin together------- Kimble Banner and Cheyenne
Katie will talk aboug some of these
Big picture
Katie: Discard or treat: We process it for damages first – then treat – then review – We have a freezer that freezes to 0 degrees and leave items in a min of 4 days.
Go over letter -- approved by director and legal dept. We did not do this alone-- IMPORTANT TO TELL customer how to return materials.
Dealing with repeat customers: Some things to think about- ban from library, ban personal belongings such as backpacks, bedding, bookbags
Infestations requiring proof of treatment-- People unable to check out because have fines– this worked as a way to prevent further checkouts and have not had to take it a step further.
Julie
Identify bed bugs – not all bugs are bed bugs
Biggest frustration is staff not following workflows – items in delivery not in Ziploc bags, putting books into the freezer but not following workflows
Public is sensitive – Gere example with holds
Attached in our handouts the sheet
Katie
Julie
We fondly called the heat treatment the bed bug bakery- yes you have to laugh about this. The box one pictures id about 140.00 They now have ones that look like soft sided zippered ice chests. - this is just one treatment.
Freezer- We like- I think you can get one for $250 or so. Make sure it freezes to zero.
Can get 2 gal. ziploc bags
Some libraries use air tight containers to transfer books, have their own magnifying glasses to look for bugs, etc. A pest manager tool kit.
Serious infestation you may have call a pest control company and I would recommend talking to the extension office first. And do you research when looking on the internet- there are a lot of quick fixes that do not necc. Work.
Julie
Garage to put in til the next time Spots comes.
We do toss things-
So there is a caution with a dot:
Can only smell a certain range- so some libraries move the books down.
Katie
Reference county extension or find a source for local information
We have the information but we have not posted it on web site yet- it is available to all staff on our shared computer drive.
Julie: What to look for when checking books- you may just see one or two or three spots initially
Julie
Then you look at the bottom and see more
Julie Look by the spine, inside the book jackets, on pages for blood, This is a picture of heavily infested book. And alas I did not save it- I threw it in the garbage outside the building.
Were not sure at first if bed bug spots or Cockroach feces.
Julie
Julie
Katie
K9 bed bug deter
Spots will go to But not limited to Lincoln, Omaha, Bellevue, Fremont, Norfolk, Grand Island, Hastings, Kearney, York, Beatrice, Council Bluffs IA, and more!