NCompass Live: Bed Bugs in the Library?!?
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NCompass Live - June 23, 2021 http://nlc.nebraska.gov/NCompassLive/ Dr. Jody Green from the Nebraska Extension in Douglas-Sarpy Counties will discuss bed bug biology and behavior. Lincoln City Library Staff, Jen Jackson and LeeAnn Sergeant, will discuss how LCL approaches the possibility of bed bugs in the library.
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NCompass Live: Bed Bugs in the Library?!?
- 1. Bed Bugs in the Library?! DR. JODY GREEN, NEBRASKA EXTENSION LEEANN SERGEANT, LINCOLN CITY LIBRARIES JENNIFER JACKSON, LINCOLN CITY LIBRARIES JUNE 23, 2021 Hurrah for Nebraska! The land of the free, The land of the bed bug, grasshopper, and flea. ~ lyric from Starving to Death on My Government Claim
- 2. Today’s agenda EEK! Bed Bugs! Challenges for Libraries Policies and procedures Staff training Pictures
- 3. Jody Green Everything you need to know about Bed Bugs
- 4. Are you ITCHING yet? Increase in infestation cases a little over a decade ago We took the first book to the Extension office for bug identification. Bed Bug Committee at Bennett Martin Public Library formed
- 5. Challenges for Libraries Policy considerations Providing training and determining best practices for staff Treating materials Determining workflow procedures and notifying customers Providing information for the public
- 6. Policy Considerations Dealing with customers and bed bug damaged items: Discard or treat the materials? How to contact customer? Ban from using the library? Require proof of treatment for reinstatement? Ban personal belongings?
- 7. Staff Training All staff should be trained: To identify bed bugs and bed bug damage To know & follow workflow procedures To know what to say to the public To prevent transporting bed bugs home from the workplace To protect themselves if bed bugs are found in the workplace: Tumble dry clothes on high heat (125° F or above) for 30 minutes or more. Contact County Extension for directions. Clothes that require dry cleaning should be kept in a plastic sealable bag until dry cleaning.
- 8. Workflow Considerations Inspect materials and identify bed bugs or damage at check in Determine if obviously damaged or suspected as damaged Treat materials in freezer and/or bakery Charge customer and place holds for outstanding items on customer’s account Contact customer Post treatment inspection – discard or return to collection?
- 9. Treating Materials & Equipment Purchases Equipment needed for treatment: Heat treatment Oven: 7 hours at 113° F Freeze treatment Freezer: 4 days at 0°F Lots of Ziploc bags & latex gloves!! Jeweler’s glasses Bed Bug Killer Spray
- 10. Dogs? In the Library? Ruby & Charlotte, the bed bug sniffing dogs-quarterly Bag identified materials immediately- we put in freezer Move furniture out of public area: may be able to treat on-site and return to public area within 24 hours
- 11. Providing Information to Customers Draft and publish FAQs: How is the library addressing the threat of bed bugs? What if I return library materials that are found to contain bed bugs or evidence of bed bugs? Where can I find more information on bed bugs?
- 12. Examples
- 14. Bed Bug?
- 15. Bed Bug Feces and Blood
- 16. Not Visible with Naked Eye
- 17. Final Thoughts & Questions? We hire a bed bug sniffing dog quarterly We go to other branches and train staff We attend training sessions on bed bugs Stay calm and everything will be OK!
- 18. Presenters Dr. Jody Green Nebraska Extension Educator | Urban Entomologist jgreen17@unl.edu 402-441-7180 LeeAnn Sergeant Public Service Coordinator, Lincoln City Libraries lsergeant@Lincoln.ne.gov 402-441-8529 Jennifer Jackson Library Service Supervisor, Lincoln City Libraries jjjackson@Lincoln.ne.gov 402-441-8532 Lincoln City Libraries, Lincoln, NE lincolnlibraries.org
Editor's Notes
- LeeAnn- Welcome All introduce ourselves
- LeeAnn
- LeeAnn- Go to Jody
- LeeAnn- There has been a noticeable increase in infestations over the last decade or so and we began to realize that it would have an impact on the libraries. We noticed evidence in in a book so took it to the experts at the Extension Office! Based on what we learned, we knew we needed to form a committee to address the issues associated with these situations.
- LeeAnn- We knew there were several challenges to consider: *listed on slide* Bottom Line: Preventative maintenance and early detection help to prevent infestations We recommend turning to professionals at Extension office for help.
- LeeAnn- Big picture Discard or treat: We process it for damages first – then treat all materials in proximity to infested items – then review (and often discard)– We have a freezer that freezes to 0 degrees and leave items in a min of 4 days, as well as ‘bakery’ which treats for approximately 8 hours. We send a letter to customer based on which occurrence- 1st, 2nd, 3rd- approved by director and legal dept. We did not do this alone-- IMPORTANT TO TELL customer how to return materials. Dealing with repeat customers: Some things to think about- ban from library, ban personal belongings such as backpacks, bedding, bookbags Infestations requiring proof of treatment-- People unable to check out because have fines– this worked as a way to prevent further checkouts and have actually had to ban patrons for repeatedly returning infested materials.
- Jen- Identify bed bugs – not all bugs are bed bugs, because much of the evidence can be ambiguous or difficult for the naked eye-I use jeweler’s glasses to be sure, peace of mind Biggest frustration is staff not following workflows – items on customer’s account not flagged for treatment, putting books into the freezer but not following workflows Public is sensitive – being discreet and understanding is important! These are very difficult conversations to have.
- Jen- Emphasize importance of not sorting until all materials are examined and checked-in to prevent contamination
- Jen- Freezer- We like- I think you can get one for $250 or so. Make sure it freezes to zero. Heat Treatment-we call it the Bakery- pros: shorter treatment time, lightweight & movable con: can’t treat media or plastics in it (DVDs, CDs, PlayAways….) Can get 2 gal. ziploc bags Bed Bug spray-mainly use this around desk area on carpet and counters Serious infestation you may have call a pest control company and I would recommend talking to the extension office first. And do you research when looking on the internet- there are a lot of quick fixes that do not necc. Work.
- LeeAnn- If the dog alerts to a book on a shelf, we take the whole shelf and sometimes those above or below it just to be safe. Bag all and treat. If furniture is infested, we used to have to let them take it and return it after about a week. Now, they can usually treat on-site (but out of public service area) and we can put it back after about 24 hours.
- LeeAnn- Reference county extension or find a source for local information We have a document for customers concerning bed bug FAQs that our staff can access and distribute when necessary.
- Jen- What to look for when checking books- you may just see one or two or three spots initially
- Jen- Then you look at the bottom and see more
- Jen- Look by the spine, inside the book jackets, on pages for blood, This is a picture of heavily infested book. This is not the kind of thing you would save. Mainly items ‘suspected’ of being exposed.
- Jen
- Jen- This is why I purchased the jeweler’s glasses!!!!!
- LeeAnn- K9 Bed Bug Detection Spots is mainly retired, but Ruby & Charlotte will go to But not limited to Lincoln, Omaha, Bellevue, Fremont, Norfolk, Grand Island, Hastings, Kearney, York, Beatrice, Council Bluffs IA, and more!