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Keynote from Open Publish 2008, on three trends where the tools of collaboration are catching up to human practice.

Keynote from Open Publish 2008, on three trends where the tools of collaboration are catching up to human practice.

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We\'re Catching Up Presentation Transcript

  • 1. “ We’re catching up!” Michael Sampson The Michael Sampson Company
  • 2. Technology that works the way people do
  • 3. “ We’re catching up!”
    • Collaboration
      • From Specific to Serendipitous
    • Expertise
      • From Declared to Discerned
    • Calendaring
      • From Availability to Attendability
  • 4. Collaboration Specific Serendipitous
  • 5. What does the word “collaboration” bring to mind?
  • 6. Specific Collaboration
  • 7. Teams and Groups
    • Defined Outcome
    • Shared Responsibility
    • Agreed Working Practice
    • Requirements and Resources
  • 8. Teams and Groups
    • Making a Decision
    • Authoring a Document
    • Developing a New Product
    • Resolving a Process Problem
  • 9. Teams and Groups
    • Intensive group
    • Central point with coordinated work
    • Step-by-step along a chain
  • 10. Tool Structures: 7 Pillars
    • Shared Access to Team Data
    • Location Independent Access
    • Real-Time Sharing
    • Calendaring
    • Presence, IM and Blogs
    • Action Management
    • Collaboration Auto-Discovery
  • 11. 100s of Old and New Products
    • SharePoint Team Sites
    • Lotus Quickr
    • Collanos Workspace
    • Jive Clearspace
    • Oracle Beehive
    • Documentum eRoom
  • 12. Content Lifecycle creation publication leverage archival deletion
  • 13. Content Lifecycle creation publication leverage archival deletion specific collaboration
  • 14. Content Lifecycle creation publication leverage archival deletion what about collaboration here?
  • 15. Serendipitous Collaboration
  • 16. Serendipitous Collaboration
    • Post-Publication
  • 17. Serendipitous Collaboration
    • Reasoning from Cues and Actions
  • 18. Serendipitous Collaboration
    • Social Algorithm
  • 19. Serendipitous Collaboration
    • “ Track” or “Watch” rather than “Do”
  • 20. Serendipitous Collaboration
    • More about the collective than the team or group
  • 21. Let’s play 20 questions …
  • 22. 20 Questions
    • 10 year old son
    • Rugby
    • International Travel
    • Running
    • Apple Mac
    • Photography
    • MBA Degree
    • Digital Video
    • SharePoint
    • Mamma Mia
    • Blogger
    • Visited Sweden
    • 6 year old daughter
    • Mother is unwell
    • Trialthlete
    • Law Degree
    • Atlassian Confluence
    • The Dark Knight
    • Rock Climbing
    • Lotus Notes
  • 23. What happens to a document after publication?
    • People read it
    • People have reactions to it
    • People tell others how good or bad it is
    • People try to remember how to find it
  • 24. Enabling Serendipitous Collaboration
    • Content Rating
    • Content Tagging
    • Semantic Matching
    • Expertise Surfacing
  • 25. Content Rating
    • Explicit Rating
    • Implicit Rating
  • 26. Content Tagging
    • What does this content mean to me?
    • What does this content mean to others?
    • What other content means the same thing to me and to others?
    • Enhanced Description and Findability
  • 27. Content Tagging
  • 28. Semantic Matching
    • What does this content mean in relation to other things?
    • How has like content be categorized?
    • How could this content be categorized?
  • 29. Expertise Declared Discerned
  • 30. Where in the world is James?
  • 31. Declared Expertise
    • What I think about myself
    • What I know about myself
    • Accuracy depends on self-knowledge
    • Have to keep up-to-date
    • Expertise is asserted
  • 32. Declared Expertise
    • SharePoint My Site
  • 33. Deduced Expertise
    • What the system reasons about me
      • What I read
      • The documents I write
      • The emails I send
    • Expertise is enacted
  • 34. Discerned Expertise
    • What others see in you
    • What others recognize in you
    • My New York story
    • Expertise is socially recognized
  • 35. Expertise is Discerned
  • 36. Calendaring Availability Attendability
  • 37. “ Can we meet?”
  • 38. Availability
    • My calendar says I’m busy
  • 39. The Research
    • Who called the meeting?
    • What’s the meeting about?
    • Who else is going?
    • Where is the meeting?
    • What does my calendar say?
    TimeBridge (c.2006)
  • 40. Attendability
    • We pre-decide
    • “ I don’t want to meet with you!”
  • 41. “ We’re catching up!”
    • Collaboration
      • From Specific to Serendipitous
    • Expertise
      • From Declared to Discerned
    • Calendaring
      • From Availability to Attendability
  • 42. Commonality?
  • 43. Alignment with practice
  • 44. Let’s conversate …