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11
Factors Affecting Course Quality




 QM Reviews Course Design ONLY
     ©MarylandOnline, Inc. 2011. All rights reserved
Quality Matters is . . .
44
Course Reviews and
                   Certification

                                   The Peer
                                Review Process


©MarylandOnline, Inc. 2011. All rights reserved
66
What to Expect from Course Reviews

•   Consistency and Rigor

•   Professionalism and Commitment

•   Useful and Constructive Feedback

•   Positive Outcomes for Faculty

•    Less than 50% of courses in QM-managed
    reviews meet standards upon initial review (but
    all can meet after amendment)
Professional Development and
         Certification
  QM Workshops & Certifications




       ©MarylandOnline, Inc. 2011. All rights reserved
What’s In It For Faculty?

• Improvement of online courses

• External quality assurance

• Participation useful for professional
  development plan and portfolio

• Faculty development trainings

• Review other courses and gain new ideas
  for own course; expand professional
  community
Review Exit Survey Comments

    Sample Comments from Faculty Developers

• I was too close to see what could be improved.

• Provides a great way to get an objective view of your
  course.

• It made all of my online courses better.

• It provides a view from a more student oriented
  perspective.

• Many elements that might contribute to a student
  withdrawing can be eliminated.
Quality Matters in Minnesota:
A Statewide Collaboration on Quality
     The Minnesota Online Quality
          Initiative (MOQI)



          ©MarylandOnline, Inc. 2011. All rights reserved
MOQI provides . . .

– Reduced cost training
– Assistance providing and securing training opportunities
  throughout the year
– Reduced cost course reviews
– Management of official, subscriber-managed course reviews
– One-stop information and recognition through MOQI website
– Quick follow-up and responses to your questions. Campus IRs are
  viewed as partners of QM through MOQI to ensure quality
  assurance at each institution.
For more Information…

• About Quality Matters:
http://
  www.mnsu.edu/continuinged/aboutqualitymatters.html
• About Quality Matters in MN:
http://
  www.mnsu.edu/continuinged/qualitymattersinmn.html
• About Quality Matters in Mankato:
http://www.mnsu.edu/continuinged/qualitymattersmankat

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Factors Affecting Course Quality Review

  • 1. 11
  • 2. Factors Affecting Course Quality QM Reviews Course Design ONLY ©MarylandOnline, Inc. 2011. All rights reserved
  • 4. 44
  • 5. Course Reviews and Certification The Peer Review Process ©MarylandOnline, Inc. 2011. All rights reserved
  • 6. 66
  • 7. What to Expect from Course Reviews • Consistency and Rigor • Professionalism and Commitment • Useful and Constructive Feedback • Positive Outcomes for Faculty • Less than 50% of courses in QM-managed reviews meet standards upon initial review (but all can meet after amendment)
  • 8. Professional Development and Certification QM Workshops & Certifications ©MarylandOnline, Inc. 2011. All rights reserved
  • 9. What’s In It For Faculty? • Improvement of online courses • External quality assurance • Participation useful for professional development plan and portfolio • Faculty development trainings • Review other courses and gain new ideas for own course; expand professional community
  • 10. Review Exit Survey Comments Sample Comments from Faculty Developers • I was too close to see what could be improved. • Provides a great way to get an objective view of your course. • It made all of my online courses better. • It provides a view from a more student oriented perspective. • Many elements that might contribute to a student withdrawing can be eliminated.
  • 11. Quality Matters in Minnesota: A Statewide Collaboration on Quality The Minnesota Online Quality Initiative (MOQI) ©MarylandOnline, Inc. 2011. All rights reserved
  • 12. MOQI provides . . . – Reduced cost training – Assistance providing and securing training opportunities throughout the year – Reduced cost course reviews – Management of official, subscriber-managed course reviews – One-stop information and recognition through MOQI website – Quick follow-up and responses to your questions. Campus IRs are viewed as partners of QM through MOQI to ensure quality assurance at each institution.
  • 13. For more Information… • About Quality Matters: http:// www.mnsu.edu/continuinged/aboutqualitymatters.html • About Quality Matters in MN: http:// www.mnsu.edu/continuinged/qualitymattersinmn.html • About Quality Matters in Mankato: http://www.mnsu.edu/continuinged/qualitymattersmankat

Editor's Notes

  1. Welcome to a brief overview of Quality Matters—which is, in a nutshell, a quality assurance program for online and hybrid courses.
  2. About the Content : There are many factors that affect the quality of an online course. Among these factors are: the course design (the forethought and planning that goes into an online course,) the course delivery (i.e. the way the course is taught, also known as faculty performance), the course content, the learning management system and its functionality; technical support the institutional infrastructure (help desk, online library access, online tutoring access, etc), a faculty member ’ s training and readiness for online teaching, and the students ’ role with respect to engagement and readiness for an online course. QM reviews just one aspect of online course quality – Course Design .
  3. The rubric represents one of the three parts of QM. It is the CORE of QM. The rubric is organized into 8 main sections (these are the General Review Standards) . There are a total of 41 specific standards within these 8 general categories . The rubric is research - based and was developed in conjunction with research and best practices in the industry. The rubric is updated every 2-3 years .
  4. Another central element of Quality Matters is the Peer Review Process
  5. This slide graphically shows the peer review process
  6. A QM course review is a rigorous process, but there are many positive outcomes for faculty as course developers and as reviewers. The next two slides contain faculty comments taken from the exit survey completed at the end of every course review.
  7. The 3 rd basic element of the QM program is professional development.
  8. For faculty, in particular, Quality Matters provides a number of benefits. The direct and primary benefit of an improved course is obvious. But undergoing, and participating in, a peer review process is an enriching activity that provides external quality assurance in the spirit of the academy. Quality Matters has an extensive pool of peer reviewers that provide a professional network connected by the association with Quality Matters program and its emphasize on collaboration to improve student learning outcomes. Participation in Quality Matters is a meaningful professional development tool.
  9. Now a final word on QM as a collaboration on quality.