Change the system, not the people. We as project leaders are responsible for the system of work. We should focus on this in order to create a healthy organization ready for successful projects. By attending this session you will be able to get 10 actionable “Lessons Learned and To Dos” based on observations and experience in a few organisations.

1. Your Projects Fail? Don't Change
the Methodology or People.
Change the System!
Session Code: NA2015MTL02
Michal Raczka, PMP, PMI-ACP, PSPO/PSM , AgilePM, CISA, MBA
mBank S.A.
@mraczka

2. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

3. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

4. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Partner discussion

5. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
PM
Waterfall
LeanStartup
DSDM
agile
WetAgile
Prince2

6. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Strona
B u l l ** i t

7. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Project results?
Standish Group 2010

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©2012 Permission is granted to PMI for PMI® Marketplace use only.
Project results?
Standish Group 2015

9. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

10. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

11. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“Changing methodology is easy but it doesn’t
necessarily require the people to change”

12. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

13. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“People are good and they need to have a
healthy organization system around to perform
to high standards.”

14. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Strona

15. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Organization Layers
Practices
Methodologies
Competencies (People)
Rules/System
Values

16. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Old Project Management Approach
Practices
Methodologies
Competencies (People)
Rules/System
Values
Values around
management
McGregor TheoryX,
hierarchy, plans,
control, silos
Waterfall, Control based, focused
on tasks accomplishment
Status Reports &
Meetings
Standardized, forced to
repeatable tasks

17. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

18. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
New Project Management Approach
Practices
Methodologies
Competencies (People)
Rules/System
Values
Values around
Leadership
McGregor Theory Y,
empowered teams,
experiments, respect
Empirical, agile, focused on
business value/Customer delight
Team consensus
Individual, creative, work
based on knowledge

19. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
20
80
Mechanics
Organizational Culture

20. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Leaders are missing the solution because they
are not looking at the systems, structures,
processes and polices that affect day-to-day
behaviors. They are focused on the symptoms
instead of the principles that promote trust.
S. Covey „Speed of trust”

21. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
New Project Management Approach
Practices
Methodologies
Competencies (People)
Rules/System
Values
Values around
Leadership
McGregor Theory Y,
empowered teams,
experiments, respect
Empirical, agile, focused on
business value/Customer delight
Team consensus
Individual, creative, work
based on knowledge

22. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Strona

23. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Commitment
Focus
Openness
Respect
Courage
Values - Leadership

24. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
System of work issues
1. Structure, Hierarchy and communication issues/barriers
2. People competencies vs Structure
3. Team dysfunctions
4. Sponsor/Customer engagement
5. Project Manager / Leader and competencies
6. Goals (individual, team, hierarchy)
7. Multitasking
8. Risk management (first things first)
9. Planning (long time, short time)
10. Adaptability, Resilience vs Security

25. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Stuctures vs communication

26. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

27. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“Traditional organizational structures look like
small brain and big body”

28. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

29. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Rafting

30. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“Imagine how good a PM must be to overcome
all the barriers created by a silo-based structure”

31. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Strona
People Competencies vs. Structure

32. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“Projects are not production lines —
standardization doesn’t work.”

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©2012 Permission is granted to PMI for PMI® Marketplace use only.
Manager / Project Manager

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©2012 Permission is granted to PMI for PMI® Marketplace use only.
Competences

35. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“Project managers! don’t be Renaissance man
– Follow PMI Talent Triangle”

36. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
5 Team Dysfunctions
Absence of trust
Fear of Conflict
Lack of Commitment
Avoidance of
Accountability
Inattention to
Results

37. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Sponsor engagement

38. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

39. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Project Sponsors – if they are not
engaged, why would you be?

40. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Team goals
Strona

41. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“A team is what you have when people have the
same purpose and goals. This is obvious to
understand, but rare in many organizations.”

42. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Hierarchy and Strategy

43. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Mutlitasking

44. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Risk ManagementRisk

45. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“The bigger the value of risk, the higher it
should be on the priority list to test it and learn
from it. ”

46. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Planowanie długofalowe w detalach
Planning – Detailed & LongTerm

47. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

48. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Adaptability and Resilience vs.
Security
Adaptability vs Security

49. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
TwitAway
“A system of work should create an
environment that is ready to test a change in a
secure way.”

50. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Story “Trust and Architecture”

51. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
System of work issues
1. Structure, Hierarchy and communication issues/barriers
2. People competencies vs Structure
3. Team dysfunctions
4. Sponsor/Customer engagement
5. Project Manager / Leader and competencies
6. Goals (individual, team, hierarchy)
7. Multitasking
8. Risk management (first things first)
9. Planning (long time, short time)
10. Adaptability, Resilience vs Security

52. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Ready?

53. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
Partner discussion

54. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
“Don't ask for permission,
beg for forgiveness”
Tim Ferriss

55. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
“Goal is to be happy while learning
new things and creating value in a
network with other people”
Jurgen Appelo

56. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.
20
80
Mechanics
Organizational Culture

57. “PMI” is a registered trade and service mark of the Project Management Institute, Inc.
©2012 Permission is granted to PMI for PMI® Marketplace use only.

58. 58
• Name: Michał Rączka
• Twitter: @mraczka
• LinkedIn: https://linkedin.com/in/mraczka
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