Personal Information
Organization / Workplace
Greater Minneapolis-St. Paul Area United States
Occupation
Customer Experience Design Professional
Website
twitter.com/markpwagner
About
Versatile, results-oriented digital expert with extensive experience leading teams through customer experience strategy, user experience planning, brand strategy, digital insights, and ecommerce - driving marketing effectiveness, customer centricity and operational efficiency in business and agency environments.
• Exceptional ability to visualize, crystallize and direct multiple facets of forward-thinking digital solutions with varied, cross-functional agency and client teams
• Lead internal and external talent to execute effective, award-winning multi-channel digital experiences that exceed client performance indices while maintaining results-oriented, user-centered goals
• Thrives
Tags
design
user experience
minneapolis interactive marketing association
interactive marketing
mima
digital insights
architecture
user research
customer experience
aesthetic-usability effect
web interface
See more
- Presentations
- Documents
- Infographics
Design in Tech Report 2018
John Maeda
•
6 years ago
Brand Signals
Rick Turoczy
•
17 years ago
Service Design Thinking
Marc Stickdorn
•
10 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
IBMiX: Ready-To-Wear The Future
Joanna Peña-Bickley
•
8 years ago
service experience summit shanghai 2014 stefan moritz
Stefan Moritz
•
9 years ago
Beyond Personas: Creating an Immersive Customer Experience
Intuit Inc.
•
10 years ago
Kill All Passwords
Jonathan LeBlanc
•
9 years ago
Seeing Tomorrows Services: A Panel on Service Design
brandonschauer
•
15 years ago
Gamestorming Your Product with Service Design
C. Todd Lombardo
•
11 years ago
A Brief Guide to Service Design (UX Brighton) by Paul Thurston & Nick Marsh
Harry Brignull
•
14 years ago
UX design, service design and design thinking
Sylvain Cottong
•
14 years ago
Understanding human motivation_in_the_age_of_connected_machines
frog
•
9 years ago
What Makes Content Memorable?
Bruce Kasanoff
•
9 years ago
Hunches, Instincts, and Trusting Your Gut (Warm Gun 2014)
Leah Buley
•
9 years ago
Blueprint+: Developing a Tool for Service Design
Andy Polaine
•
14 years ago
Service Blueprinting / Service Design Drinks Berlin
Service Design Berlin
•
11 years ago
Next Conference — Mapping Outstanding Service Experiences
Service Design Berlin
•
11 years ago
Visual Thinking / Service Design Drinks Berlin
Service Design Berlin
•
11 years ago
User experience design, service design & design thinking : A common story ?
Sylvain Cottong
•
13 years ago