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Becoming
Extraordinary
For QUTISG Seminar


@malbooth July . 2012
Becoming Extraordinary
                                   No Silver Bullet



  Mobile Service          Books      Social Media   Catalogue




      Google             Numbers      Furniture     Internet
Becoming Extraordinary




A Big Idea
(inspiration)
UTS:Library Vision
Connecting people,
knowledge & culture
at the heart of the
campus
UTS Library: Towards
2017 & Beyond




Culture                Knowledge   Collaboration
UTS Library: Towards
2017 & Beyond




    UTS : Library
      2017+                 Providing
                           Inspiration




        Culture



                       Adding Context to   Recognising UTS
                        the Knowledge       Achievements
UTS Library: Towards
2017 & Beyond




    UTS : Library
      2017+

                       Exciting Curiosity

                           Discovery




      Knowledge




                       New Service Model    New Technology
UTS Library: Towards
2017 & Beyond




    UTS : Library
      2017+




      Knowledge
                       http://youtu.be/ESCxYchCaWI
UTS Library: Towards
2017 & Beyond




    UTS : Library
      2017+

                           Spaces for Interaction


                                                    Connections




    Collaboration




                       Inter-disciplinarity         Neutral Space
UTS: Library 2017+




                         HOW



     Ethos             Methods          Tools
    Sustainable        (Co) Design      People
Socially responsible   Engagement     Collections
   & Innovative                       Technology
                                     New Building(s)
UTS Library: Towards
2017 & Beyond




                                 Collaboration




   Right Now
     2012                                               Envisioned Library
                                     Knowledge                    2017




                                      Culture



        2012           2013   2014               2015      2016              2017
UTS Library: Towards
2017 & Beyond



Three Design Challenges

1. Designing the New Library Spaces

2. Designing a New Service Model

3. Designing a New Organisation to Move
into the New Space & Deliver the New
Service Model.
Section 01

UTS Library 2017 >
Timeline




    2012             2013   2014   2015
           PRESENT
UTS Library: Towards
                2017 & Beyond

                    REDEVELOP DISCOVERY SERVICES                                MERGE BLAKE & KG LIBRARY




                                                          RFID PHASE 2
Collaboration




                       2012                        2013                  2014             2015
                              PRESENT
UTS Library: Towards
                            2017 & Beyond
                                                                                                             MERGE BLAKE & KG LIBRARY
                                 REDEVELOP DISCOVERY SERVICES




                                                                    RFID PHASE 2
Collaboration - Knowledge




                            LRS EXCAVATION            LRS BUILD             LRS INSTALLATION & LOAD




                                   2012                           2013                                2014               2015
                                          PRESENT
UTS Library: Towards
                                      2017 & Beyond

                                           REDEVELOP DISCOVERY SERVICES                                                     MERGE BLAKE & KG LIBRARY




                                                                                  RFID PHASE 2
Collaboration - Knowledge - Culture




                                      LRS EXCAVATION                LRS BUILD              LRS INSTALLATION & LOAD




                                      SPECIAL COLLECTION DEVELOPMENT




                                      ARTIST–IN–RESIDENCE PROGRAM




                                             2012                               2013                                 2014             2015
                                                    PRESENT
UTS Library: Towards
                                      2017 & Beyond

                                           REDEVELOP DISCOVERY SERVICES                                                          MERGE BLAKE & KG LIBRARY




                                                                              RFID PHASE 2
Collaboration - Knowledge - Culture




                                      LRS EXCAVATION            LRS BUILD              LRS INSTALLATION & LOAD




                                                 DEVELOP NEW SERVICE               CO-DESIGN SPATIAL BRIEF FOR          REDEVELOPMENT OF BLAKE
                                                 MODEL                             NEW LIBRARY                          LIBRARY SPACES



                                      SPECIAL COLLECTION DEVELOPMENT




                                      ARTIST–IN–RESIDENCE PROGRAM




                                             2012                           2013                                 2014                        2015
                                                    PRESENT
Becoming Extraordinary




A Culture of Trust
Becoming Extraordinary



Encourage
Experimentation &
Participation
Becoming Extraordinary




Advocacy
Becoming Extraordinary




Working
Together,
Sharing
Becoming Extraordinary




Build Community
Becoming Extraordinary



Forge Connections
Becoming Extraordinary



Technology
 as Enabler
    not the
   Solution
Becoming Extraordinary




Change
Becoming Extraordinary




Play!
Becoming Extraordinary




Reinvention
Becoming Extraordinary




Collaborative Creativity
Becoming Extraordinary




Incubation &
    Curation
Becoming Extraordinary




Understanding
& Encouraging
Design Culture
Becoming Extraordinary




 Challenge!
     (when
appropriate)
Becoming Extraordinary



Recognise &
    Reward
   Success:
 Genuinely
Becoming Extraordinary



Be Consistent,
       but not
   Predictable
Becoming Extraordinary




UX
Research
Becoming Extraordinary




      Loose
 Heirarchies
(asking, not
     telling)
Becoming Extraordinary




Hire some
students.
Encourage
them to tell
you stuff.
Listen.
Becoming Extraordinary




       Creative
decommissioning

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Becoming extraordinary