Chapter 1,2,3,6

Chapter 1
THE PROBLEM AND REVIEW OF RELATED LITERATURE
Library is a place to go when you need to know, it is
a place where you can see lots of books, written or printed
materials that can support the curriculum of the users
being served. The La Salle University Libraries and Media
Centers aims to provide different formats to enhance
classroom instruction, encourage research, and promote
continuous education through the use of its resources. La
Salle University Libraries and Media Center not only
provides books but an also electronic resource which is the
ProQuest.
ProQuest is a gateway to the world’s knowledge that is
from dissertations to governmental and cultural archives to
news, in all forms this include electronic and microform
information products and services to different
institutions. This takes the role of important to libraries
and organizations whose mission is depending on the
delivery of complete and trustworthy information. This
known database contains extensive general reference
resource providing access to many publications with more

2
than those in full text (Curtis, 2005).
The advantage of having this kind of resources is that
it is widely known and it is used by many institutions in
the Philippines like De La Salle University, Ateneo,
University of the Philippines, etc, and its proven useful
in all kinds of needs.
The database includes citations of graduate and
undergraduate works ranging from the first U.S.
dissertation, accepted in 1861, to those accepted as
recently as last semester. Of the 2.3 million graduate
works included in the database, ProQuest offers more than
1.9 million in full text formats. Of those, over 860,000
are available in PDF format. More than 60,000 dissertations
and theses are added to the database each year.
La Salle University-Ozamiz City subscribes this
database because of the partnership with De La Salle
Philippines (DLSP) and it gives only a minimal fee from the
original fee of subscription which is P1,619,953.34.
ProQuest can be accessed in campus and off-campus. For
off-campus, the user makes it sure that there is an
internet connection by searching the URL
search.proquest.com and type the I.D. number and password
and for in-campus there is no need for you to log-in since
it was being programmed already to all computers inside the

3
campus. The users also can make his/her account for
continuously reading the article and can save his/her time
to access the information again. ProQuest can be accessed
in integrated school and LSU Heritage campus.
The library promotes the resources by posting it to
the library bulletin board and electronic board, by posting
the poster in the entrance of the library, by posting the
URL in the front of the computer below the monitor, and the
Library and Media Centers also conducted orientation on how
to use the ProQuest.
Therefore, the researchers would like to conduct a
study to know whether the students are using or not using
ProQuest, whether the students aware the availability of
ProQuest,there frequency to the usage of proQuest, the
reasons of using ProQuest and the barriers in using
ProQuest.
Review of Related Literature
ProQuest connects people to information anywhere they
study, work, invent or seek to learn.
According on Reitz (2004), ProQuest is an information
service that supply online indexing of articles
published in thousands of current publication, including
the full-text of a important number of titles. ProQuest in

4
one of the leading aggregators of journals accessible in
electronic format relies on the widespread
UMI microfilm collection to enlarge its digital back files.
According to Scheeren (2010) (in De Seta, 2004) stated
that e-journals in reality is the infinite mass of research
publications that are available in the databases or in
electronic format and more sources are available there.
Some of these sources are for free subscription and others
are fee-based.
E-journals are being widely used in any aspect for a
variety of purposes by all users, they are used for study,
academic research, publishing articles/books, for their
thesis, finding reliable information in the area of
specialization, and completion of assignments and seminar
or orientation presentations.
ProQuest enormous information band, built through
organization with content creators, finds the way through
technological modernization that enables users to quickly
find the right information and can access in a minimal time.
According to Curtis (2005), if library serves a
university community that is primarily undergraduates, many
of them will be looking for articles in scholarly journals
that are readable by non-specialist. They would be better

5
off in one of the general indexes like ProQuest research
databases.
The decision-making process for subscribing of
electronic resources materials usually includes a
determination of content, access, reliability, bias and how
the information will support the needs of the library
client and additional consideration is that the cost of the
databases and the library's technical ability to support it.
Electronic resources have given users the impression
that they do not need a library or librarian since they can
find full-text material on the internet, can do research
from home or the office without even going to the library,
and can access electronic tools from remote locations,
Seveeney (2011)(in De Seta, 2004). By default, these are
becoming preferred sources and often the only sources of
user consults. This means that libraries have to develop
some method of communication to support remote users and
computer based instruction on their Web site to assist
those users in using the library resources. They expect
librarians to know about all the electronic resources the
library has and to help the users to learn to use them
quickly. They also expect faster service because the
electronic atmosphere gives the impression of speed and
infinite possibility.

6
Awareness
Awareness means having knowledge of something is the
state or ability to perceive, to feel, or to
be conscious of events, objects, or sensory patterns. In
this level of consciousness, sense data can be complete by
an observer without necessarily implying understanding.
Awareness is considered the main factor influencing
the success of e-journals while the resources playing a key
role in this area discovering systems and indexing and
abstracting sources. But what is more precisely the user
perception of easy access? As user studies have shown, it
is associated to several aspects, such as service
availability at any time and from any location, speed of
information delivery, availability of user-friendly
interfaces and technologies, support from the library,
navigation functionalities, IT infrastructure, and
authentication processes (Bishop, A.P., 1995; Harter, S.P.
and Kim, H.J., 1996; McKnight, C., 1997) (in Woodward, H.
et al., 1998)
ProQuest a service or any publication intended to
aware scholars, readers, customers, researchers, or
employees to recently published literature in their fields
of specialization; frequently available in academic

7
libraries serving organizations, companies and institutions
in which access to current information is essential. Some
online catalogs and bibliographic databases include a
“preferred searches” option to allow the library user to
archive search statements and re-execute them as needed
(Reitz,2004).
Uses
The ProQuest supports researchers of every type—
students at every level, faculty, information
professionals, and researchers, varied information packaged
digitally for enhanced discovery, sharing, learning and
management.
ProQuest is navigated through technological innovations
that enable the different users to quickly find the
suitable information that would satisfy the user needs.
ProQuest is a largest aggregated database of periodical
content which features a highly-respected, diversified mix
of content including scholarly journals, trade publications
magazines, books, newspapers, reports and videos. ProQuest
creates specialized information resources and technologies
that drive successful research and lifelong learning. A
global leader, that serves all types of libraries. The

8
database is updated multiple times a day and is marketed
primarily towards libraries and academic institutions.
Barriers
One of the barriers in accessing e-resources is
automatic electric shutdown which is unexpected thing to
happen and also in dealing with different formats with
different access and use modes just like PDF, HTML, etc.
The literature of e-resources reports the following
user-centered barriers to e-resources use: a lack of skills
in how to use information sources, a lack of appropriate
reward for electronic scholarly communication, a lack of
consistent technical support and provision and a lack of
time to be spent on searching for information (Tompsett and
Alsop1997; Macias-Chapula 1995; Ray and Day 1998) (in
Woodward, 1998). Borgman (1996)(in Woodward, 1998)
concludes that use of online e-resources and retrieval
systems requires a basic knowledge of computing and
searching skills.
The use of a computer as a medium for reading and
interacting with course materials offers advantages such as
efficient searching, convenient storage of large amounts of
information, and navigation via hyperlinks that connect
sections of text argues that the migration to the web of

9
content traditionally delivered by instructors in lecture
format is helping shift the function served by brick and
mortar classrooms from information delivery to
collaboration and discussion. This paper contends that in
resource where students have limited access to the
Internet, the value of web content is evident when learning
resources are downloaded and read offline. This means that
students do not need to be online to read resources nor
incur unnecessary printing.
Theoretical Framework
This study is anchored on the theory of Joe Reynolds
(2001) which states that: "ProQuest is an essential
resource for researchers. This rich electronic archive will
bring the world situation complete history to life: from
its first issue-a fourpage, rag-paper issue from the post-
Civil War era-through the World Wars, the Cold War, the
Watergate era, and into the 21st century. This is a
privileged to bring this proprietary information to
ProQuest users."
According to De Seta (2004), as the standards-based
education movement grows, teachers want more than ever to
find and use the right instructional resources to address
national, state and local educational standards. As a

10
leading content supplier, one of ProQuest’s most
significant roles is to supply mentor with the tools,
properties and resources to achieve that goal."
In addition to the studies conducted by De Seta (2004)
is that other supplier offer standards-based searching
merely for limited content position, with standing
alignment to standard. ProQuest is the first collective
database provider to offer the service with active
searching crossways content and every current condition and
national knowledge standard. In a whole, eLibrary will
consent educators to search by standards crossways more
than 50 million documents and above.
Statement of the problem
This study was conducted to determine the use,
awareness, frequency, reasons and barriers of ProQuest to
the college students of La Salle University, Ozamiz City,
School Year 2013-2014.
Specifically, it attempts to answer the following
questions:
1. How many LSU students use the ProQuest?
2. How the LSU students are made aware of the
availability of the ProQuest?
3. What is the frequency of the respondents’ usage of

11
the ProQuest?
4. What are the reasons LSU students uses ProQuest?
5. What are the students’ barriers in using ProQuest?
Significance of the study
This research endeavors to be of value to the
following groups of people:
Administrators. The result of the study will help
them to realize that ProQuest being subscribed by the
school are adherently utilized by the students.
Faculty. The result of this study will help them
realize the importance of ProQuest in the academic needs of
their students and to support their teaching methods with
information from the e-journals.
Librarians/ Information Specialist. Findings obtained
from this study will really give big impact to Librarians
since they are the consultant of information and through by
it, they can measure the strength and weaknesses of the
database that being subscribed by the school.
Alumni. This study will be beneficial to the alumni as
they can also access the database being subscribed by the
school to support their profession in life.
Students. The students of LSU- Ozamiz City, will
highly benefit from this study, since they are the reasons

12
why the school subscribed this database that could help
them in their academic needs and they may used the
scholarly reliable e-journals coming from the prominent
authors around the world.
Researchers. The researchers may find out the ease of
finding information by using the ProQuest the online
database that contains thesis and dissertations for
stronger references.
Scope and Limitations
The study was conducted to the college students of
seven different colleges and one school in La Salle
University- Ozamiz City during the second semester of
school year 2013-2014, namely: College of Arts and Sciences
(CAS), College of Business (CBE), College of Computer
Studies (CCS), College of Engineering and Architecture
(CEA), College of Accountancy (COA), College of Nursing
(CON), College of Teachers Education (CTE) and School of
Tourism and Hospitality Management (STHM).
Chapter 2
METHOD

13
This chapter presents the research design, research
locale/setting, respondents, research instrument, data
gathering procedures, and statistical treatment.
Research Design
This study used descriptive method. The study is
primarily concerned with describing, analyzing and
interpreting data concerning the awareness, use, reasons
and barriers of ProQuest among LSU college students.
Research Locale/Setting
This study was conducted in La Salle University,
formerly known as Immaculate Conception College (ICC), was
founded in the year 1929 under the administration of the
Jesuit Priests. In 1935, the Society of St. Columban took
over the administration. In the college unit of La Salle
University – Ozamiz City with seven different colleges and
one school, namely: College of Arts and Sciences (CAS),
College of Business (CBE), College of Computer Studies
(CCS), College of Engineering and Architecture (CEA),
College of Accountancy (COA), College of Nursing (CON),
College of Teachers Education (CTE) and School of Tourism

14
and Hospitality Management (STHM).
The Libraries and Media Centers of La Salle
University aims to offer instructional resources with
outstanding library services and more than sufficient
learning to maintain the academic programs of the
institution and now the Libraries and Media Centers of La
Salle University is subscribing to the most practical and
helpful source of information in electronic format which is
the ProQuest that can help students, teachers, staff,
administrators, alumni and others to support their academic
needs in their different fields.
Respondents of the study
The researchers used the sample size calculator in
getting the respondents of the study. The respondents of
this study were the students who enrolled in La Salle
school year 2013-2014. The respondents were randomly
selected from the seven different colleges and one School
of La Salle University. The total number of randomly
selected respondents is 505.

15
The respondents of this study are being shown below.
Table 1. Distribution of Respondents
Respondents Population Sample Size
CAS 384 61
CBE 715 113
CCS 220 35
CEA 353 56
COA 327 52
CON 108 17
CTE 653 104
STHM 425 67
TOTAL 3,185 505
Table 1 shows the number of enrollees in La Salle
school year 2013-2014 from seven different colleges and one
School is 3,185. The students who were chosen as
respondents of the study were 505 out of 3,185.
The researchers distributed the questionnaire inside
the campus. Out of three hundred eighty- four (384)
population of College of Arts and Sciences (CAS) sixty one
(61) were randomly selected as respondents; out of seven
hundred fifteen (715) population of College of Business
(CBE) one hundred thirteen (113) were randomly selected as

16
respondents, out of two hundred twenty ( 220) population of
College of Computer Studies (CCS) thirty five (35) were
randomly selected as respondents, out of three hundred
fifty-three ( 353) population of College of Engineering and
Architecture (CEA) fifty-six (56) were randomly selected as
respondents, out of three hundred twenty-seven (327)
population of College of Accountancy (COA) fifty-two (52)
were randomly selected as respondents, out of one hundred
eight (108) population of College of Nursing (CON)
seventeen (17) were randomly selected as respondents, out
of six hundred fifty-three (653) population of College of
Teachers Education (CTE) one hundred four (104) were
randomly selected as respondents and out of four hundred
twenty-five (425) population of School of Tourism and
Hospitality Management (STHM) sixty-seven (67) were
randomly selected as respondents.
Instruments
The study used the questionnaire that was adapted from
the study entitled “A Study on the Use of Electronic
Journals among the Academic Staff of Monash Univesity
Malaysia” by Nor Zaina Zaharah Binti Haji Mohamad Ariff a
researcher from Monah University Malaysia. Items from her
questionnaire were selected for this study and were

17
modified and organized together so that they can be suited
to the study.
The questionnaire was divided into five (5) parts,
namely: Part I, the use of ProQuest to the respondents;
Part II contains the questions about the awareness on the
availability of ProQuest; Part III contains the questions
about the frequency of the respondents’ usage of ProQuest;
Part IV contains the questions about the reasons of using
ProQuest; Part V contains questions about the barriers of
using ProQuest. The comment portion in the questionnaire
was provided to get their suggestions.
Data Gathering Procedure
Prior to the administration of the research
instrument, a letter requesting the permission to conduct
the survey for the study entitled “The Use of ProQuest
among LSU Students” was made. The letter was addressed to
the Dean of seven different colleges and one school,
namely: College of Arts and Sciences (CAS), College of
Business (CBE), College of Computer Studies (CCS), College
of Engineering and Architecture (CEA), College of
Accountancy (COA), College of Nursing (CON), College of
Teachers Education (CTE) and School of Tourism and
Hospitality Management (STHM).

18
After the permission was granted, the researchers
conducted the survey to the target respondents.
Responses to the different items of the respondents
were collated, tabulated, analyzed and interpreted.
Treatment of Data
The researchers collected the questionnaires from the
respondents. The data were collated, tabulated, analyzed
and interpreted. After collecting the questionnaires, the
results were tabulated. In analyzing the data, the
descriptive statistics was used. In order to interpret the
data accurately, the study used the Frequency and
Percentage distribution and Weighted mean, specifically in
Part IV.
The Scoring Range behavior was used in getting a
definite interpretation of the weighted mean specifically
in Part V.
Mean Range Verbal Interpretation
4.21-5.00 Major Barrier
3.41-4.20 Minor Barriers
2.61-3.40 Barriers
1.81-2.60 Not a Barrier
1.00-1.80 No opinion /

19
N/A
Chapter 3
RESULTS AND DISCUSSION
This chapter presents, analyzes and interprets data
drawn from the conduct of the study. These were done in the
manner the problems are presented in the first chapter.
Table 2 Distribution of number of students who use
ProQuest
Description No. of Respondents Percentage
YES 281 77%
NO 83 23%
TOTAL 364 100%
The Table 2 shown that 364 respondents out of 505 are

20
aware of ProQuest and out of 364 respondents’ only 281 uses
the ProQuest.
It claims that they are aware of ProQuest and it
proves that the school has subscribed to ProQuest. This
means that the school has made efforts for students to know
that they can use ProQuest in school.
As presented in Table 2 that 77% of the respondents
are answered YES that they used ProQuest. It shows that
they are really using it for their further studies and made
the database being useful in any terms.
Romanis and Aarnio (2006) (in Anaraki, 2013) supported
that the use of electronic resources differed among
students. Information-searching skills are correlated with
the use of electronic resources, but the level of basic
skills does with the use of electronic resources, but the
level of basic skills does play a major role in using these
resources. The student data shows that adequate training in
information-searching skills will increase the use of
electronic information resources.
Table 3 Sources of Respondents’ Awareness on ProQuest
Availability

21
As shown in Table 3 that respondents made aware of the
ProQuest availability through the use of the bulletin board
which is rank as number 1 and the respondents least aware
of Proquest through browsing the internet.
The University library bulletin board should be
updated, attractive, and informative because as what shown
above that the library really gives big impact to the
user’s awareness of ProQuest.
Table 4 Frequency on the Respondents’ Usage of the
ProQuest
Description No. of
Students
Percentage
A. Daily (2-3 times) 3 1%
B. Weekly (4-7 times) 30 11%
Description No. of
Respondents
Rank
a) From the bulletin board 189 1st
b) LSU Library Brochure/ Leaflets/
Guide
168 2nd
c) From the classmate 133 3rd
d) From the Lecturers 64 5th
e) LSU Library Website 73 4th
f) Browsing through Internet 6 6th

22
C. Monthly (8-10 times) 85 30%
D.Occasionally
(11-15 times or above) 136 58%
TOTAL 281 100%
As shown in Table 4, it claims that the highest
percentage which is 58% of the respondents occasionally use
the ProQuest, because the respondents use ProQuest when
they have assignments, reports, research occasionally or 11
to 15 times they used and the least percentage of
respondents usage of ProQuest is Daily which has 1 %, that
they use ProQuest two to three times a day.
Table 5 Respondents' Reasons of Using ProQuest
Description YES Rank NO Rank
a. Research 281 1st
0 5th
b. Preparation for reports 264 3rd
17 3rd
c. Preparation for assignments 262 4th
19 2nd
d. Professional development 159 5th
122 1st
e. Recommend ideas and has a
most reliable sources and
prominent authors
278 2nd 3 4th

23
As shown in Table 5 that research is the main reason
of the respondents in using ProQuest which is ranks first
and the least reason on using ProQuest is Professional
development which is ranks fifth.
As supported by Klausner (2011), that ProQuest
information and learning is a world leader in collecting,
organizing, and publishing information worldwide for
researchers, faculty and students in libraries and school
and he said that “we will provide our customers with the
most accurate, complete and current information about their
e-journal holdings for their research needs and others”.
Table 6 Respondents’ Perceived Barriers in Using ProQuest
Description Range Verbal
Interpretation
a. Printing charges for electronic
articles when using campus computer
labs, libraries or departmental
services.
4.16 Minor Barrier
b. Dealing with several different
formats (PDF, HTML, etc.) with different
access and use modes.
4.20 Minor Barrier
c. Reading e-journals on the computer
screen.
4.16 Minor Barrier

24
d. Moving between parts of an electronic
article (for instance from text to
graphics, to references).
4.18 Minor Barrier
e. Highlighting sections or making
marginal notes in electronic articles.
4.19 Minor Barrier
f. Printing graphics from electronic
articles at a quality suitable for
research.
4.18 Minor Barrier
g. Accurately reproducing color
illustrations from electronic articles.
3.60 Minor Barrier
h. Working with distinctive features of
articles such as maps, illustrations or
non-roman characters included in the
electronic version.
4.10 Minor Barrier
TOTAL 4.10 Minor Barrier
The Table 5 shows that 4.10 is the total range of
barriers in using ProQuest. It proves that the following
indicators are minor barriers of using ProQuest. The
highest mean of the respondents perceived barriers in using
ProQuest is dealing with several different formats (PDF,
HTML, etc.) with different access and use modes which has
4.20 range and it is minor barrier and accurately
reproducing color illustrations from electronic articles
has the lowest mean of 3.60 which is minor barrier.
According to Bishop (1995), it is associated to
several aspects, such as availability at any time and from
any location, speed of information delivery, availability
of user-friendly interfaces and technologies, support from

25
the library, navigation functionalities, IT infrastructures
and authentication processer.
Based on a survey on ARL and non-ARL libraries,
Shemberg and Grossman (1999) (in Bishop, 1995) identify the
following methods available to users for accessing e-
articles such a searching an electronic index, finding a
citation and being linked to the full text, searching an
electronic index, finding a citation and searching the
library’s OPAC, searching an e-journal web page.
Chapter 4
SUMMARY, CONCLUSION AND RECOMMENDATIONS
This chapter presents the summary, conclusions and
recommendations of the study.

26
Summary
This study aimed at finding out the use of ProQuest
among LSU students. This study was conducted in La Salle
University - Ozamiz City with 505 respondents coming from
the seven colleges and one school.
The descriptive method of research particularly survey
type was used. The researchers used the calculation size
method in getting the respondents of the study.
The data gathered were analyzed and the findings are
presented based on problem stated in the first chapter.
1. 281 respondents uses ProQuest out of 364
respondents aware of it.
2. Bulletin board ranks first (189 responses) that
made the respondents aware of the availability of
ProQuest.
3. The respondents are occasionally using the ProQuest
which has 58%.
4. Research is the main reason of using ProQuest and
it is ranks first and has 281 responses which are
100% from the respondents.

27
5. Dealing with several different formats (PDF, HTML,
etc.) with different access and use modes has the
highest mean and it is minor barrier.
Conclusion
Based on the findings presented on this study, the
researchers conclude that the use of ProQuest among LSU
students must be implemented and promoted because ProQuest
is very important for all students in finding reliable
information connection to the subject interest in their
researches and in order to make used all the electronic
resources that the school purchases.
Recommendations
In the light of the result of the study, the following
recommendations are set into views.
1. The libraries of La Salle University must inform
everyone about ProQuest by having a formal
orientation on its functions and uses.
2. The libraries of La Salle University must publish
newsletters to every student of LSU.
3. The libraries of La Salle University must
establish partnership with Tingog in marketing
the library resources, especially about

28
ProQuest.
4. The libraries of La Salle University must add and
improve the number of resources that support
ProQuest.
5. The libraries of La Salle University must promote
the use of electronic resources.
6. The availability of the library resources that
supports ProQuest must be visible and more
convenient to the students of La Salle
University.
REFERENCES

29
Anaraki, L. N. (2013). The Electronic Library.
Investigating the awareness and ability of medical
students in using electronic resources of the
integrated digital library portal of Iran. Retrieved
February 22, 2014, from http:// search.
proquest.com/docview/1283394507/B57746911BF
C40D3PQ/1? accountid=28547
Arriff, M. (2007).A study on the use of electronic journals
among the academic staff of Monash Univesity Malaysia.
Retrieved February 24, 2014, from
http://dspace.fsktm.um.edu.my/xm lui/handle/1812/82
Bishop, A.P. (1995) Scholarly journals on the net: a
reader’s assessment. Library trends. Retrieved
February21, 2014, from
https://www.google.com.ph/search?q=Schol arlyjour
nals+on+the+net%3A+a+reader%E2%80%99s+assessment.
+Library+trends%2C&ie=utf-8&oe=utf-
8&aq=t&rls=org.mozilla:enUS:official&client=firefox-
a&gfe_rd=cr&ei=iJMmU8bsKNCOiAeov4GYBQ
Curtis, D. (2005). E-Journals. New York: Neal-Schuman
Publishers, Inc.
De Seta, A. (2004).Worldwide Databases.ProQuest K-12
Products Offer Standards-Based Searching. Retrieved
July 1, 2013, from http://search.proquest. com/docview/20
6699605 /14 0 995C6 90D6487F2F2/13?accountid=130928
Klauser, R. (2011). PR Newswire. ProQuest Company Names Ron
Klausner President of The ProQuest Information and
Learning Unit. Retrieved February 22, 2014, from
http://search.
proquest.com/docview/446981977/15760546D1EF4DBFPQ/1 ?a
ccountid=28547
Reitz, J.M. (2004). Electronic Journal. Online Dictionary
for library and Information Science. Retrieved January
15,2013 from
http://www.abcclio.com/ODLIS/searchODLIS.aspx

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Reynolds, J. (2001). ProQuest. ProQuest Information and
Learning's Historical Newspaper Project to Digitize
The Washington Post. Retrieved August 23, 2013 from
http://
search.proquest.com/docview/214831434/140995C690D6487F
2F2/4?accountid=130928
Woodward, H. et al. (1998). Café Jus: an electronic
journals user survey. Journal of digital information,
Retrieved January 20, 2013 from
http://jodi.ecs.soton.ac.uk/Arti
cles/v01/i03/Woodward/.com

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Appendix A.1
Letter of Request
La Salle University
La Salle St. Brgy. Aquada, Ozamiz City 7200
March 3, 2014
DR. ELSIE L. DAJAO
Dean, CAS
La Salle University
Ozamiz City
Dear Dr. Dajao:
Greetings of peace!
The undersigned are currently writing their thesis entitled
"THE USE OF PROQUEST AMONG LSU STUDENTS” at La Salle
University - Ozamiz City.
In this connection, may we ask you permission to conduct a
survey and to administer our questionnaire to your students.
Your favorable approval on this request is highly appreciated.
Thank you very much and more power to you!
Very truly yours,
PAMELA JANE M. PACATAN MARIA ELENA S. VILLANUEVA
BLIS Student BLIS Student
Noted:
MONALIZA C. MUGOT, MSLIS
Research Adviser
Approved:
DR. ELSIE L. DAJAO
Dean, CAS

32
Appendix A.2
Letter of Request
La Salle University
March 3, 2014
MS. DARYL QUINCO
Dean, CBE
La Salle University
Ozamiz City
Dear Mrs. Quinco:
Greetings of peace!
Very truly yours,
Noted:
MONALIZA C. MUGOT, MSLIS
Research Adviser
Recommending Approval: Approved:
DR. ELSIE L. DAJAO MS. DARYL QUINCO
Dean, CAS Dean, CBE

33
Appendix A.3
Letter of Request
La Salle University
March 3, 2014
MS. LESLYN REAZOL
Dean, CCS
La Salle University
Ozamiz City
Dear Mrs. Reazol:
Greetings of peace!
Very truly yours,
Noted:
MONALIZA C. MUGOT, MLSLIS
Research Adviser
DR. ELSIE L. DAJAO MS. LESLYN REAZOL
Dean, CAS Dean, CCS

34
Appendix A.4
Letter of Request
La Salle University
March 3, 2014
ENGR. GRACE DOLLOSO
Dean, CEA
La Salle University
Ozamiz City
Dear Engr. Dolloso:
Greetings of peace!
Very truly yours,
Noted:
Research Adviser
DR. ELSIE L. DAJAO ENGR. GRACE DOLLOSO

35
Dean, CAS Dean, CEA
Appendix A.5
Letter of Request
La Salle University
March 3, 2014
MR. RAYMOND DOLOR
Dean, COA
La Salle University
Ozamiz City
Dear Mr. Dolor:
Greetings of peace!
Very truly yours,
Noted:
Research Adviser
DR. ELSIE L. DAJAO MR. RAYMOND DOLOR
Dean, CAS Dean, COA

36
Appendix A.6
Letter of Request
La Salle University
March 3, 2014
MS. LORELLA CABILI
Dean, CON
La Salle University
Ozamiz City
Dear Ms. Cabili:
Greetings of peace!
Very truly yours,
PAMELA JANE M. PACATAN MARIA ELENA S.
VILLANUEVA
Noted:
Research Adviser
DR. ELSIE L. DAJAO MS. LORELLA CABILI

37
Dean, CAS Dean, CON
Appendix A.7
Letter of Request
La Salle University
March 3, 2014
DR. EMMA SUANA
Dean, CTE
La Salle University
Ozamiz City
Dear Dr. Suana:
Greetings of peace!
Very truly yours,
Noted:
Research Adviser

38
DR. ELSIE L. DAJAO DR. EMMA SUANA
Dean, CAS Dean, CTE
Appendix A.8
Letter of Request
La Salle University
March 3, 2014
MS. JOY PETRONA ALNGOHURO
Dean, STHM
La Salle University
Ozamiz City
Dear Ms. Alngohuro:
Greetings of peace!
Very truly yours,
Noted:
Research Adviser

39
DR. ELSIE L. DAJAO MS. JOY PETRONA ALNGOHURO
Dean, CAS Dean, STHM
Appendix B
Survey Questionnaire
Dear Respondents:
Greetings! The undersigned are presently conducting a
research study titled “The Use of ProQuest among LSU
Students”. This will help the BLIS department to identify
the Awareness, Usage and Barriers of using ProQuest and to
investigate the potential use of the ProQuest among LSU
Students.
In this regard, we would be delighted if you can spare a
few minutes of your time in answering these questionnaire.
Rest assured that your answer will be kept confidential and
will be used only as intended.
Thank you very much!
Pamela Jane M. Pacatan Maria Elena S.
Villanueva
Researcher Researcher
I. Demographic Profile

40
Name (Optional):_________________________________________
College:
Instructions: Please indicate your level of Awareness, Use,
Reasons and Barriers of using of ProQuest in
the items provided below by checking the
boxes which corresponds to your answer.
Part I. LSU Students Use of ProQuest.
1. Are you aware of the ProQuest available on the
Internet?
If no, pass the questionnaire to the researcher.
2. Do you use ProQuest?
Part II.Awareness of the Availability of ProQuest.
3 . How were you made aware of the availability of
ProQuest on the Internet? (You may check more than
one answer)
CAS CBE CCS CEA COA CON CTE STHM
Yes No
Yes No
a.From the Lecturers
b.From the bulletin board
c.From the classmate
d.LSU Library Leaflet /Guide
e.LSU Library Website
f. Browsing through Internet
g. Others please specify ____________.

41
Part III. Frequency of using ProQuest.
4. How often do you use ProQuest?
a.Daily b.Monthly c.Weekly d.Occasionally
Part IV. Reasons of using ProQuest.
5. Please indicate your reasons of using ProQuest?
Part V. Barriers in using ProQuest.
6. Please indicate to what extent you have found the
following barriers to your use of ProQuest.
5- major barrier 4- minor barrier 3-barrier
2-not a barrier 1- no opinion N/A
Reasons YES NO
a. Research
B. Preparation for reports
C. Preparing for assignments
D. Professional development
E. Recommend ideas and has a most reliable
sources and prominent authors

42
Comments/Suggestions
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
_________________________
The Authors
5 4 3 2 1
a. Printing charges for electronic
articles when using campus computer
labs, libraries or departmental
services.
b. Dealing with several different
formats (PDF, HTML, etc.) with
different access and use modes.
c. Reading e-journals on the
computer screen.
d. Moving between parts of an
electronic article (for instance
from text to graphics, to
references).
e. Highlighting sections or making
marginal notes in electronic
articles.
f. Printing graphics from
electronic articles at a quality
suitable for research.
g. Accurately reproducing color
illustrations from electronic
articles.
h. Working with distinctive
features of articles such as maps,
illustrations or non-roman
characters included in the
electronic version.

43
PERSONAL INFORMATION
Name: Pamela Jane M. Pacatan
Date of birth: July 9, 1993
Birthplace: MHARS General Hospital
Status: Single
Home Address: Poblacion 4, Clarin Misamis Occidental
Contact No: 09066230215
Email Address: pamjane8@gmail.com
ACADEMIC BACKGROUND
Tertiary
Where: La Salle University
Address: La Salle St., Brg. Aguada, Ozamiz City, Misamis
Occidental
Course: Bachelor of Library and Information Science
Year: March 2014
Secondary
Where: Holy Child High School
Year: March 2010
Address: Poblacion 2, Clarin Misamis Occidental
Elementary
Where: Clarin Central School
Year: March 2006

44
WORK EXPERIENCE
Where: St. Mary’s Theologate (DOPIM Chapter)
Gango, Ozamiz City
Special Library On-the-Job Trainee from August to October
2013
Where: Ozamiz City Public Library
Lam-an, Ozamiz City
Public Library On-the-Job Trainee on June to August 2013
Where: La Salle Green Hills
Ortigas Avenue, Mandaluyong City
School Library On-the-Job Trainee on May 1 to May 18, 2013
Where: De La Salle University
Taft Avenue, Manila
Academic Library On the Job Trainee on April 18 – April 29,
2013

45
PERSONAL INFORMATION
Name: Maria Elena Subrian Villanueva
Date of birth: May 29, 1994
Birthplace: MHARS General Hospital
Status: Single
Home Address: Poblacion 1, Clarin Misamis Occidental
Contact No: 09358266231
Email Address: mariaelenavillanueva82@gmail.com
ACADEMIC BACKGROUND
Tertiary
Where: La Salle University
Address: La Salle St., Brg. Aguada, Ozamiz City, Misamis
Occidental
Course: Bachelor of Library and Information Science
Year: March 2014

46
Secondary
Where: Holy Child High School
Year: March 2010
Elementary
Where: Antero Uy Roa Memorial Elementary School
Year: March 2006
WORK EXPERIENCE
Where: St. Mary’s Theologate (DOPIM Chapter)
Gango, Ozamiz City
Special Library On-the-Job Trainee from August to October
2013
Where: Ozamiz City Public Library
Lam-an, Ozamiz City
Public Library On-the-Job Trainee on June to August 2013
Where: La Salle Green Hills
Ortigas Avenue, Mandaluyong City
School Library On-the-Job Trainee on May 1 to May 18, 2013
Where: De La Salle University
Taft Avenue, Manila
Academic Library On the Job Trainee on April 18 – April 29,
2013

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