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Becoming a better boss

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Julian Birkinshaw shares his insights, tips and tricks on how to become a better boss.

Julian Birkinshaw shares his insights, tips and tricks on how to become a better boss.

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    Becoming a better boss Becoming a better boss Presentation Transcript

    • Becoming a Better Boss Julian Birkinshaw London Business School December 4th 2013 Copyright Julian Birkinshaw 2013
    • Who are you happiest with? Friends 3.3 Parents/relatives 3.0 Spouse 2.8 My children 2.7 Co-workers 2.6 Clients/customers 2.4 Alone 2.2 Boss 2.0 (Rating is on a 1-5 scale) Copyright Julian Birkinshaw 2013
    • Widespread cynicism about the quality of management in large firms… Copyright Julian Birkinshaw 2013
    • So what is good management anyway? Copyright Julian Birkinshaw 2013
    • A brief exercise Think back to the last piece of work you did where you were fully engaged and highly motivated: What were the key features of that project? Discuss in pairs, 60 seconds Copyright Julian Birkinshaw 2013
    • What your employees need What they often get • Give them worthwhile work to do • Confusing or unclear objectives • Provide them with space to find their own way • Micro-management and meddling • Provide support when it is needed • Lack of information, lack of concern • Given people recognition & praise • Limited feedback and little praise Copyright Julian Birkinshaw 2013
    • Google’s Project Oxygen 1. Be a good coach 2. Empower your team and don't micromanage 3. Express interest in team members' success and personal well-being 4. Don't be a sissy: Be productive and results-oriented 5. Be a good communicator and listen to your team 6. Help your employees with career development 7. Have a clear vision and strategy for the team 8. Have key technical skills so you can help advise the team. Adam Bryant, New York Times, March 12th 2011 Copyright Julian Birkinshaw 2013
    • Why don’t we do what we know we should? Copyright Julian Birkinshaw 2013
    • Discussion If we know what “good management” looks like, why do we struggle to do it consistently? And what techniques could we put in place to help us? Copyright Julian Birkinshaw 2013
    • Is being a good manager an “Unnatural Act”? Copyright Julian Birkinshaw 2013
    • The way ahead Becoming a Better Boss Gain a fresh perspective Copyright Julian Birkinshaw 2013
    • Copyright Julian Birkinshaw 2013
    • Copyright Julian Birkinshaw 2013
    • Learn how to see the world through the eyes of your employees Copyright Julian Birkinshaw 2013
    • Some tips for getting to know your employees properly • • • • • Skip-level meetings Web-enabled chat/discussion forums Front-line work “Smokers corner” Reverse mentoring Copyright Julian Birkinshaw 2013
    • The way ahead Becoming a Better Boss Gain a fresh perspective Understand your own biases Copyright Julian Birkinshaw 2013
    • What is stopping us from doing what we know we should? Copyright Julian Birkinshaw 2013
    • Executives need to be in control Copyright Julian Birkinshaw 2013
    • Executives are overconfident What are the chances (out of 10) of your business succeeding? What are the chances (out of 10) of any business like yours succeeding? 10 8 6 4 2 0 0 10 20 30 0 10 20 30 40 10 8 6 4 2 0 40 Copyright Julian Birkinshaw 2013
    • A few tips and tricks Seek advice from someone outside your organisation Develop compensating mechanisms to address your shortcomings Copyright Julian Birkinshaw 2013
    • A few tips and tricks Learn to let go- its not all about you Copyright Julian Birkinshaw 2013
    • A few tips and tricks Package work into projects “Gaudí gave artistic freedom to those working alongside him. Even when he was in charge, there were 40 different sculptors working for him. Gaudi inspired them, intervened and commented on their work — but it remained the work of several different sculptors.” Jordi Bonet Copyright Julian Birkinshaw 2013
    • The way ahead Becoming a Better Boss Gain a fresh perspective Understand your own biases Take an experimental approach Copyright Julian Birkinshaw 2013