1. Michigan State University 2011 Fall Organizational Behavior Team C Ashley Groggins, Rona Smart, Cristi Lingris, Hyungil Kim, Ryan Starkweather, Nicole Berz

3. Agenda Marriott International is a great place to work, as evidenced by 1. Business & Performance 2. Competitors & Competitive Advantage 3. Culture & Corporate Social Responsibility

4. 1. Business & Performance

6. Employees: 129,000

7. Total Revenue: US $11.69 Billion

8. World Wide Operator & Franchiser- U.S. and 70 other countries and territories - 3,545 lodging properties worldwide, with 618,104 rooms - 2,043 furnished corporate housing rental units Datamonitor 360. (n.d.) Marriott Company Overview. Retrieved on September 30, 2011 from http://360.datamonitor.com.proxy2.cl.msu.edu/Product?pid=A60E65CA-A952-42A7-A580-B3C707CEF91F

9. 1. Business & Performance Major Brands Our brands. (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/corporateinfo/glance.mi

10. 1. Business & Performance Business Performance (Millions, U.S. Dollar) Revenue Net Income 12,879 11,691 10,908 458 362 -346 2008 2009 2010 2008 2009 2010 Mergent Online. (n.d.) Marriott Company Details. Retrieved on September 22, 2011 from http://www.mergentonline.com.proxy1.cl.msu.edu/companydetail.php?compnumber=94547&pagetype=synopsis

11. 1. Business & Performance Revenue by Business Segment Revenue by Business Segment (Reported 12/31/2010) Mergent Online. (n.d.) Marriott Company Financials. Retrieved on September 22, 2011 from http://www.mergentonline.com.proxy1.cl.msu.edu/companyfinancials.php?compnumber=94547

12. 1. Business & Performance Key Financials (SEC Filings) (Millions, U.S. Dollar) Datamonitor 360. (n.d.) Marriott Business Description. Retrieved on September 30, 2011 from http://360.datamonitor.com.proxy2.cl.msu.edu/Product?pid=A60E65CA-A952-42A7-A580-B3C707CEF91F

13. 2. Competitors & Competitive Advantage

14. 2. Competitors & Competitive Advantage Ranked Competitors by Industry Mergent Online. (n.d.) Marriott Competitors. Retrieved on September 26, 2011 from http://www.mergentonline.com.proxy1.cl.msu.edu/competitors.php?compnumber=94547 Factiva. (n.d.) Marriott International Competitors. Retrieved on October 3, 2011 from http://global.factiva.com.proxy2.cl.msu.edu/pcs/default.aspx

16. 2. Competitors & Competitive Advantage Comparison Among Top Competitors Mergent Online. (n.d.) Marriott Competitors. Retrieved on September 26, 2011 from http://www.mergentonline.com.proxy1.cl.msu.edu/competitors.php?compnumber=94547

18. Higher brand recognition

19. Global presence

21. Hospitality market in U.S. improving

22. Brand expansionOpportunities Datamonitor 360. (n.d.) Marriott SWOT Analysis. Retrieved on October 3, 2011 from http://360.datamonitor.com.proxy2.cl.msu.edu/Product?pid=A60E65CA-A952-42A7-A580-B3C707CEF91F&view=SWOTAnalysis

24. By 2015, from 12 to 100 hotels

25. By 2015, 50 hotels (environmentally-friendly)

26. By 2015, 360 hotels (double its presence)Find your world: Marriott’s signature. (2010). Marriott 2010 annual report. Retrieved on September 27, 2011 from http://investor.shareholder.com/MAR/marriottAR10/signature/index.html

27. 2. Competitors & Competitive Advantage Shareholder Value & Stock Price Thomson One: Investext (n.d.) Marriott International Company Overview. Retrieved on September 30, 2011 from https://www.thomsonone.com/Workspace/Main.aspx?View=Action%3dOpen&BrandName=&IsSsoLogin=True

28. 2. Competitors & Competitive Advantage Shareholder Returns & Comparison Investor relations. (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://investor.shareholder.com/mar/default.cfm

29. 3. Culture & Corporate Social Responsibility

30. 3. Culture & Corporate Social Responsibility Core Values: "Spirit to Serve" Our Associates Spirit to Serve Our Communities Our Guests

32. Educational Assistance

33. Formal Recognition ProgramWhy Marriott? (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/careers/CareerPaths-hotel-employeee-benefits.mi

35. Hurricane Katrina

36. Feeding America

37. Children's Miracle NetworkEnvironment. (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/corporate-social-responsibility/corporate-environmental-responsibility.mi

39. Property Guest Object Oriented System (Pgoos) Datamonitor 360. (n.d.) Marriott SWOT Analysis. Retrieved on October 3, 2011 from http://360.datamonitor.com.proxy2.cl.msu.edu/Product?pid=A60E65CA-A952-42A7-A580-B3C707CEF91F&view=SWOTAnalysis

40. 3. Culture & Corporate Social Responsibility JD Power Customer Satisfaction North America hotel ratings: Luxury (2011). JD power: Travel: North America hotel ratings. Retrieved on September 28, 2011 from http://www.jdpower.com/travel/ratings/north-america-hotel-ratings/luxury/

41. 3. Culture & Corporate Social Responsibility Business Values “How We Do Business Is As Important As The Business We Do” 1) Commitment to Human Rights 2) Ethical and Legal Standards 3) Working with Suppliers 4) Helping Our Workforce Grow Why Marriott? (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/careers/CareerPaths-hotel-employeee-benefits.mi

42. 3. Culture & Corporate Social Responsibility Fortune 100 Best Employers 100 best companies to work for. (2011). CNN Money. Retrieved on September 28, 2011 from http://money.cnn.com/magazines/fortune/bestcompanies/2011/snapshots/71.html

44. Climate Counts Ranks Marriott® Tops in the Hospitality Sector

45. Marriott Headquarters Receives Gold Medal for Green Buildings

49. Invest in innovative conservation initiatives including rainforest protection and water conservation Environment. (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/corporate-social-responsibility/corporate-environmental-responsibility.mi

50. In closing, we believe Marriott International is a great place to work, as evidenced by Marriott’s Business & Performance Competitors & Competitive Advantage Culture & Corporate Social Responsibility -Team C Presentation and References with live links can be found on the Linked In profiles of all group members.

51. References Datamonitor 360. (n.d.) Marriott Business Description. Retrieved on September 30, 2011 from http://360.datamonitor.com.proxy2.cl.msu.edu/Product?pid=A60E65CA-A952-42A7-A580-B3C707CEF91F Datamonitor 360. (n.d.) Marriott Company Overview. Retrieved on September 30, 2011 from http://360.datamonitor.com.proxy2.cl.msu.edu/Product?pid=A60E65CA-A952-42A7-A580-B3C707CEF91F Datamonitor 360. (n.d.) Marriott SWOT Analysis. Retrieved on October 3, 2011 from http://360.datamonitor.com.proxy2.cl.msu.edu/Product?pid=A60E65CA-A952-42A7-A580-B3C707CEF91F&view=SWOTAnalysis Environment. (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/corporate-social-responsibility/corporate-environmental-responsibility.mi Factiva. (n.d.) Marriott International Company Information. Retrieved on September 22, 2011 from http://global.factiva.com.proxy2.cl.msu.edu/pcs/default.aspx Factiva. (n.d.) Marriott International Competitors. Retrieved on October 3, 2011 from http://global.factiva.com.proxy2.cl.msu.edu/pcs/default.aspx Financial statements. (2010). Marriott 2010 annual report. Retrieved on September 27, 2011 from http://investor.shareholder.com/MAR/marriottAR10/financials/financial_statements/index.html Find your world: Marriott’s signature. (2010). Marriott 2010 annual report. Retrieved on September 27, 2011 from http://investor.shareholder.com/MAR/marriottAR10/signature/index.html Fortune 500: Our annual ranking of America’s largest corporations. (2011). CNN Money. Retrieved on September 28, 2011 from http://money.cnn.com/magazines/fortune/fortune500/2011/index.html Investor relations. (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://investor.shareholder.com/mar/default.cfm

52. References (cont.) MarriottNews. (Producer). (2009, May 26). I am Marriott. Video retrieved on October 9, 2011 from http://www.youtube.com/watch?v=YUxIxjPPfIc Mergent Online. (n.d.) Marriott Company Details. Retrieved on September 22, 2011 from http://www.mergentonline.com.proxy1.cl.msu.edu/companydetail.php?compnumber=94547&pagetype=synopsis Mergent Online. (n.d.) Marriott Competitors. Retrieved on September 26, 2011 from http://www.mergentonline.com.proxy1.cl.msu.edu/competitors.php?compnumber=94547 Mergent Online. (n.d.) Marriott Company Financials. Retrieved on September 22, 2011 from http://www.mergentonline.com.proxy1.cl.msu.edu/companyfinancials.php?compnumber=94547 North America hotel ratings: Luxury (2011). JD power: Travel: North America hotel ratings. Retrieved on September 28, 2011 from http://www.jdpower.com/travel/ratings/north-america-hotel-ratings/luxury/ Our brands. (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/corporateinfo/glance.mi Quarterly financial data. (2010). Marriott 2010 annual report. Retrieved on September 27, 2011 from http://investor.shareholder.com/MAR/marriottAR10/financials/quarterly_financial_data/index.html Thomson One: Investext (n.d.) Marriott International Company Overview. Retrieved on September 30, 2011 from https://www.thomsonone.com/Workspace/Main.aspx?View=Action%3dOpen&BrandName=&IsSsoLogin=True Why Marriott? (2011). Marriott Corporate Website. Retrieved on September 22, 2011 from http://www.marriott.com/careers/CareerPaths-hotel-employeee-benefits.mi 100 best companies to work for. (2011). CNN Money. Retrieved on September 28, 2011 from http://money.cnn.com/magazines/fortune/bestcompanies/2011/snapshots/71.html