Teamwork Internal Environment
Types of Teams  Hierarchical  the formal chain of command Specialist groups  – work teams given a specific function Bounda...
Why are informal groups significant? Informal groups are either friendship or interest groups.  Often have unwritten rules...
What are the benefits of organising employees into teams to the individual and the organisation?
<ul><li>Factors can encourage groups to work effectively together: </li></ul><ul><li>Physical proximity </li></ul><ul><li>...
Forming  learn about each other and nature of the group and decisions on structure/hierarchy of group Storming  confrontat...
Why is it important for a successful  group to follow Tuckman’s model?
What makes an effective team? <ul><li>Team size? </li></ul><ul><li>Nature of the task? </li></ul><ul><li>Clarity of the ta...
<ul><li>Belbin identified  9 roles  that members of effective teams should possess </li></ul><ul><li>Group members behave ...
Cerebral Roles <ul><li>INNOVATOR  – A creative and imaginative problem solver </li></ul><ul><li>A poor communicator who is...
Action-Orientated <ul><li>SHAPER  – Thrives on pressure and is dynamic. </li></ul><ul><li>Offends other peoples feelings i...
People-Orientated <ul><li>CO-ORDINATOR  – A good chairperson that clarifies goals and is good at facilitating the group </...
Which team role/s do you feel would suit your personality/skills set? What are the implications of Belbin’s theory for Man...
<ul><li>Communication between team members? </li></ul>
<ul><li>Group processes and procedures? </li></ul>Interaction between members is essential.  There needs to therefore be t...
Maintenance? Tasks? Initiating Seeking information Diagnosing Opinion seeking Evaluating Decision making Encouraging Compr...
Potential Issues with a Team Inter group Conflict  why may it occur? Resource competition, differing perceptions, loyalty,...
Intra group Conflict  why may it occur? Members perceiving goals differently, communication poor, personal disputes, chang...
Group decision making What are the benefits and drawbacks of groups making decisions?
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AHBM Teamwork

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AHBM Teamwork

  1. 1. Teamwork Internal Environment
  2. 2. Types of Teams Hierarchical the formal chain of command Specialist groups – work teams given a specific function Boundary spanning – between organisations These are all formal groups
  3. 3. Why are informal groups significant? Informal groups are either friendship or interest groups. Often have unwritten rules and group norms and are greatly significant.
  4. 4. What are the benefits of organising employees into teams to the individual and the organisation?
  5. 5. <ul><li>Factors can encourage groups to work effectively together: </li></ul><ul><li>Physical proximity </li></ul><ul><li>Rewards attached </li></ul><ul><li>Emotional support </li></ul><ul><li>Clear objectives set for the group </li></ul><ul><li>Allowed for follow the stages of development </li></ul><ul><li>(Tuckman) </li></ul>Group Development
  6. 6. Forming learn about each other and nature of the group and decisions on structure/hierarchy of group Storming confrontation – disputes and power struggles arise. Questioning/criticism/conflict Norming conflicts resolved – this is the who does what phase Performing Collaboration – decision making established and members get on with their work
  7. 7. Why is it important for a successful group to follow Tuckman’s model?
  8. 8. What makes an effective team? <ul><li>Team size? </li></ul><ul><li>Nature of the task? </li></ul><ul><li>Clarity of the task? </li></ul><ul><li>Team goals? </li></ul>
  9. 9. <ul><li>Belbin identified 9 roles that members of effective teams should possess </li></ul><ul><li>Group members behave in different ways when they interact and work with others </li></ul><ul><li>A single team member may fulfil more than one role and each successful team does not need to have 9 members </li></ul><ul><li>To make memorisation simpler, the roles can be split into 3 areas: cerebral , action–orientated and people-orientated </li></ul><ul><li>Team roles? </li></ul>
  10. 10. Cerebral Roles <ul><li>INNOVATOR – A creative and imaginative problem solver </li></ul><ul><li>A poor communicator who is likely to be an introvert </li></ul><ul><li>MONITOR EVALUATOR – Criticises options and identifies strengths and weaknesses </li></ul><ul><li>Tend to lack warmth and can demotivate others </li></ul><ul><li>SPECIALIST – Has specialist knowledge but provides it occasionally </li></ul><ul><li>Dwells on technicalities and is narrow in outlook </li></ul>
  11. 11. Action-Orientated <ul><li>SHAPER – Thrives on pressure and is dynamic. </li></ul><ul><li>Offends other peoples feelings in the process of getting the job done </li></ul><ul><li>IMPLEMENTER – Disciplined and reliable, turns ideas into practical actions. </li></ul><ul><li>Inflexible and slow to adapt to changes </li></ul><ul><li>COMPLETER FINISHER – Painstaking attention to detail and delivers on time </li></ul><ul><li>Tends to worry unnecessarily and finds it difficult to delegate </li></ul>
  12. 12. People-Orientated <ul><li>CO-ORDINATOR – A good chairperson that clarifies goals and is good at facilitating the group </li></ul><ul><li>Can be seen as manipulative and off-loads tasks to other members </li></ul><ul><li>RESOURCE INVESTIGATOR – Extrovert and inspiring </li></ul><ul><li>Very enthusiastic at the start but can lose interest over time </li></ul><ul><li>SUPPORTER – Identifies problems and promotes harmony within the group </li></ul><ul><li>Avoids making decisions that will cause conflict </li></ul>
  13. 13. Which team role/s do you feel would suit your personality/skills set? What are the implications of Belbin’s theory for Management?
  14. 14. <ul><li>Communication between team members? </li></ul>
  15. 15. <ul><li>Group processes and procedures? </li></ul>Interaction between members is essential. There needs to therefore be task and maintenance functions. What would be necessary to maintain a football teams success?
  16. 16. Maintenance? Tasks? Initiating Seeking information Diagnosing Opinion seeking Evaluating Decision making Encouraging Compromising Peacekeeping Clarifying and summarising Standard setting
  17. 17. Potential Issues with a Team Inter group Conflict why may it occur? Resource competition, differing perceptions, loyalty, domination, conflicting goals How could this conflict be prevented? Moving staff between groups regularly, motivating teams to work together, publish the wider goals of the organisation, regularly exchange tasks between groups
  18. 18. Intra group Conflict why may it occur? Members perceiving goals differently, communication poor, personal disputes, changing expectations How could this conflict be prevented? Appointing a strong leader, creating a compromise scenario, look for new approaches
  19. 19. Group decision making What are the benefits and drawbacks of groups making decisions?
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