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1800conference  webex
 

1800conference webex

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This is my AV project that I did with my classmate Annie for my Advance Office Tech class.

This is my AV project that I did with my classmate Annie for my Advance Office Tech class.

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    1800conference  webex 1800conference webex Presentation Transcript

    • 1-800-conference & Webex
      By Cheryl Norton and Annie Khan
    • 1-800-conference
      SBC Long Distance Conferencing Service.
      Includes: Audio Conferencing, Video Conferencing, Web Conferencing, and Webcasting Solutions.
      SBC partnered w/ ConferencePlus in 1996
      1-800-conference uniquely designed by SBC and for SBC customers.
    • What makes it unique?
      One of the highest customer satisfaction levels w/ over 95% ranking good or excellent.
      Only conference center run off a Centrex platform.
      Offers billing and reporting engine that enables customized billing and reporting.
      Fair approach to charging with no hidden charges
    • Audio services
      Three types: ConferenceNOW®, Automated Passcode, and Operator Assisted Services.
      Coordinator available 24 hours a day to set up calls and assist in selecting conference options.
    • conferenceNow®
      Reservation-less Automated Audio Service
      Host receives permanent Toll and Toll-Free phone numbers, participant code, and moderator code.
      Utilize the service up to 75 participants.
      Dial in and connect.
    • Automated passcode service
      No operator intervention.
      Host receives Toll-Free number, toll number (international) and a passcode (unique to the call) upon reservation.
      Participants dial the call-in number and enter passcode.
    • Conference Controls
      ConferenceNow
      Controls
      Automated Passcode
      Controls
    • Operator-assisted service
      Full-time monitoring of each call.
      Live call answering by an operator.
      No limitations to the number of participants.
      Two types:
      Dial-in service
      Dial-out service
    • Dial-in
      Operated assisted “meet-me” service.
      Callers are greeted and validated by coordinator.
      Names announced as they are placed into conference.
      Can begin with a formal roll call
    • Dial-out
      Coordinator calls each participant and brings them to the conference.
      Called approximately 2 to 5 minutes prior to the scheduled start of the meeting.
    • Enhanced features/ options
      Communications Line- private communication between host and an operator.
      Conference Recording- Digitally recording of the conference call.
      Transcription- available via paper copy or disk.
      Participants list- can be faxed and/or e-mailed.
      Participant Notification- e-mail, call or fax all participants to call and register for conference.
    • RSVP line- automated system that allows participants to call and register.
      Foreign Language Translation
    • Helpful Tips
    • Reservations
      1-800-conference
      http://www.yourconferencecenter.com/sbc/public/applicationspage.htm
    • JOIN AS:
      Moderator/
      Host
      Participant
    • Meeting Center
      If you are the moderator, you start here
      Participants start here
    • What is webex ?
      WebEx is an easy way to share ideas with anyone, anywhere.
      Combines real-time desktop sharing with phone conferencing, so everyone sees the same thing while you talk.
      Its far more productive than emailing filings and struggling to get everyone on the same page over the phone. It can often eliminate the need for people to travel and meet on the site.
    • Who uses Webex and why ?
      Find out why leading companies choose WebEx trust the online collaboration solutions used by more than 35,000 customer companies across a variety of industries and around the world.
      Saves money and time with intuitive, affordable services that makes it easy to:
      Get more done without leaving your office.
      Improve collaboration.
      Make meetings more efficient.
      Train more people.
      Resolve support issues faster to better shelter serve your customers.
    • Cisco Webex meeting center
      Integrated phone conferencing
      Multimedia support for PowerPoint, flash animations, audios, and videos.
      Meetings recording and playbacks
      One-click meeting access from your taskbar, as well as popular desktop, scheduling, and IM applications.
      Pc, Mac, and Iphone compatible
      Secure communications
      Unlimited online meetings
      Integrated phone conference and VOIP capabilities.
    • Join a meeting online
      To join, just enter the meeting number here.
    • References
      http://www.networks.wayne.edu/vns/SBC_CONFERENCE/Audio_Conf.pdf
      http://www.corp.att.com/gov/contracts/legacysbccontracts/docs/1-800-CONFERENCE_PSD_Redacted2.pdf
      http://www.webex.com