Kelly dwyer putting gen y in the leadership chair march 2012
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Kelly dwyer putting gen y in the leadership chair march 2012 Kelly dwyer putting gen y in the leadership chair march 2012 Presentation Transcript

  • Y GEN Y IN THE LEADERSHIP CHAIR The Gen Y influenceKelly DwyerHomeAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A And how they’re changing the way we educate and train our workforces http://www.prlog.org/11593579-social-media-marketing-seo-seminar-in-boca-announced-by-new-media-new- marketing-inc.html
  • Y GEN Y IN THE LEADERSHIP CHAIR Guidelines for todayKelly DwyerHome • Available for download fromAbout today slideshare.net/kellydwyer22About MeGen Y world • Ask questions – at any time!Social evolution • Language barriersMediumsGetting ready • Principle of two feetSocial Leadership • “Education” is interchangeable, formalQ&A study as well as workforce development • Have fun and take away one action item for your workplace or your career
  • Y GEN Y IN THE LEADERSHIP CHAIR Guidelines for todayKelly DwyerHome 1About today Ideas from the audienceAbout MeGen Y worldSocial evolution 1Mediums Table discussionsGetting readySocial LeadershipQ&A 1 Further inspiration
  • Y GEN Y IN THE LEADERSHIP CHAIR Today’s outlineKelly DwyerHome • Gen Y – who are they, why they matterAbout today • Evolution of learningAbout MeGen Y world • What technologies/media?Social evolution • Is your organisation ready?MediumsGetting ready • Leading your organisation for successSocial LeadershipQ&A • Questions and Answers
  • Y GEN Y IN THE LEADERSHIP CHAIR About Kelly DwyerKelly DwyerHome Leadership credentialsAbout today • Chair Academy Foundation GraduateAbout MeGen Y world • Chair Academy presenter and soon toSocial evolution be shadow facilitatorMediumsGetting ready • Team Leader, Systems and QualitySocial Leadership • Team Leader, MarketingQ&A • Cricket Captain / Vice Captain • Rugby Club President • School Vice Captain • Rotary Exchange Student
  • Y GEN Y IN THE LEADERSHIP CHAIR About Kelly DwyerKelly DwyerHome Gen Y credentialsAbout today • Born October 1980About MeGen Y world • Have cell, iPhone but no landlineSocial evolution • Accounts withMediumsGetting ready Facebook, Twitter, Google+, LinkedIn, KSocial Leadership lout, YouTube, PinterestQ&A • Work around the clock • Socialise around the clock • Maintains work/life balance!
  • Y GEN Y IN THE LEADERSHIP CHAIR About Kelly DwyerKelly Dwyer Kelly Dwyer just uploaded a new photo:HomeAbout today 1982 – my first cell phone!About MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR About you!Kelly DwyerHome Activity: iPhone Bingo!About todayAbout MeGen Y world Facebook, Email, TwitterSocial evolutionMediumsGetting ready LinkedIn, YouTube, SkypeSocial LeadershipQ&A iPad, Laptop, iPhone Yammer, Pinterest
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Gen Y – who are they?Kelly DwyerHome • Veteran/Silent (b. 1928-1945)About today • Baby Boomer (b. 1946-1964)About MeGen Y world • Gen X (b. 1965-1980)Social evolution • Gen Y / Millennial (b. 1981+)MediumsGetting readySocial LeadershipQ&A Who’s in our audience today?
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR What do we think of Gen Y?Kelly Dwyer F ForresterHomeAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A Kelly Dwyer How else would you describe Gen Y? Just now ▪ Like
  • Y GEN Y IN THE LEADERSHIP CHAIR Gen Y in the workplaceKelly DwyerHome • Open communication style includingAbout today feedbackAbout MeGen Y world • Quick and responsiveSocial evolution • Collaborative developmentMediumsGetting ready • Shared resources and knowledgeSocial Leadership • Strengths valued and encouragedQ&A • Look for mentor relationships to build business skills
  • Y GEN Y IN THE LEADERSHIP CHAIR Social media becomes way of lifeKelly Dwyer Mark Twain 2.0Home Dance like the photo’s not being taggedAbout todayAbout Me Love like you’ve never been unfriendedGen Y world Tweet like nobody’s following…Social evolutionMediumsGetting readySocial LeadershipQ&A
  • Y GEN Y IN THE LEADERSHIP CHAIR Evolution of LearningKelly DwyerHome Out of the technological age and into what?About todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A http://mastersofmedia.hum.uva.nl/2010/10/14/evolution-of-twitter-through-alternative-ways-of-usage/
  • Y GEN Y IN THE LEADERSHIP CHAIR Gen Y in education and the workplaceKelly Dwyer Brandon Hall GroupHome From our webinar, “Let’s get mobile”, a lookAbout todayAbout Me at the Learning Progression over timeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • Y GEN Y IN THE LEADERSHIP CHAIR Knowledge is everywhereKelly Dwyer Matt ChurchHome When Google is your professor andAbout today Wikipedia is your encyclopaedia, you canAbout MeGen Y world become a kitchen expert in almost anything.Social evolutionMediumsGetting readySocial LeadershipQ&A
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Knowledge holders to skills developersKelly Dwyer Alvaro González-AlordaHome The End of Teaching as we know it:About todayAbout Me http://www.slideshare.net/agalorda/the-Gen Y world end-of-teaching-as-we-know-itSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Why does social media matter?Kelly Dwyer Social Media ExaminerHome Mass adoption of social media: Nearly 80%About todayAbout Me of all active U.S. Internet users regularly visitGen Y world social media sites (Nielsen). And whileSocial evolution consumers spend 25% of their Internet timeMediums on social sites, Facebook has become theGetting ready most visited website in the world.Social LeadershipQ&A http://www.socialmediaexaminer.com/businesses-to-fully-embrace-social- media-in-2012-2/#more-15373 Kelly Dwyer Social media allows us to share and develop knowledge quickly and easily Just now ▪ Like
  • Y GEN Y IN THE LEADERSHIP CHAIR Why does social media matter?Kelly Dwyer Brandon Hall GroupHome Webinar: OMG! Using social talentAbout todayAbout Me management to engage employees –Gen Y world today’s workforceSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • Y GEN Y IN THE LEADERSHIP CHAIR How do we stay relevant?Kelly DwyerHome • Social media allows any one to be anAbout today expertAbout MeGen Y world • Shift from knowledge holder to helpingSocial evolution knowledge holders make sense andMediums apply the wisdomGetting readySocial Leadership • Gen Y are knowledgeable in manyQ&A technological areas, how does their knowledge translate to the business world?
  • 1 1 Y GEN Y IN THE LEADERSHIP CHAIR What mediums are out there?Kelly DwyerHomeAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR What can they be used for?Kelly DwyerHome Smart phones / tabletsAbout today - Replace paper notepadsAbout MeGen Y world - Replace text booksSocial evolution - AppsMediumsGetting ready - Accessing social networks (commonSocial Leadership use!)Q&A Source: PR 2.0 Blog March 2012
  • Y GEN Y IN THE LEADERSHIP CHAIR Discover, share, communicate, learnKelly DwyerHomeAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A Source: Altimeter Group via PR 2.0 RSS feed, March 2012
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR What can they be used for?Kelly DwyerHome Social networksAbout today • Facebook, LinkedIn, Google+, Yammer,About MeGen Y world myspace, EdmodoSocial evolution - Customer ServiceMediumsGetting ready - Crowd source (brainstorm)Social Leadership - Build relationshipsQ&A - Identify and connect with experts - Blending into VOIP/messaging services www.facebookforeducators.org
  • Y GEN Y IN THE LEADERSHIP CHAIR What can they be used for?Kelly DwyerHome Messaging ServicesAbout today • TwitterAbout MeGen Y world - Customer ServiceSocial evolution - DiscussionsMediumsGetting ready - Identify and connect with expertsSocial LeadershipQ&A - Professional development – “follow” topics - News doesn’t break anymore, it tweets
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Case Studies – Customer ServiceKelly Dwyer Wells FargoHome How we use Twitter for great customerAbout todayAbout Me serviceGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A http://www.socialmediaexaminer.com/how-wells-fargo- tracks-twitter-interactions/
  • Y GEN Y IN THE LEADERSHIP CHAIR What can they be used for?Kelly DwyerHome VOIP / Messaging ServicesAbout today • Skype, Oovoo, Instant MessengerAbout MeGen Y world - Replace phone calls for quick questionsSocial evolution - Build rapport over geographicalMediumsGetting ready distance (e.g. Momentum sessions)Social Leadership - Replace conference calls to enableQ&A visual cues to be understood
  • Y GEN Y IN THE LEADERSHIP CHAIR What can they be used for?Kelly DwyerHome Video and Photo channelsAbout today • YouTube, TEDAbout MeGen Y world Talks, Slideshare, webinarsSocial evolution - Training and developmentMediumsGetting ready - Inspiration, discussion pointsSocial Leadership - State of the Union on SlideshareQ&A • Pinterest, Flikr - Present thoughts, crowdsource - Share interests - Inspire to create
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR What can they be used for?Kelly Dwyer pinterestHome What does learning look like?About todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A http://pinterest.com/jheil65/what-does-learning-look-like/ Kelly Dwyer Changes the paradigm of learning, a picture says a 1000 words. What does our education system currently say about learning through pictures? Just now ▪ Like
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR What can they be used for?Kelly DwyerHome QR CodesAbout today - Added to hand outs for instant accessAbout MeGen Y world to further materialsSocial evolution - To meet new people!MediumsGetting readySocial LeadershipQ&A http://www.youtube.com/watch?v=0RrXcm89FAo
  • Y GEN Y IN THE LEADERSHIP CHAIR So many mediums!Kelly DwyerHome It can be hard to move forward when youAbout today feel like you’re conducting so manyAbout Me channels!Gen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A http://www.buzzom.com/2011/10/global-social-media-revenue-growing-fast-set-to-reach-29-1- bn-by-2015/
  • Y GEN Y IN THE LEADERSHIP CHAIR Don’t over do it!Kelly Dwyer Brandon Hall GroupHome Think beyond tools and technologyAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR The barriersKelly DwyerHome • It will never work!!About today - No budgetAbout MeGen Y world - Staff don’t have skillsSocial evolution - Don’t have a purpose for itMediumsGetting ready - Don’t have the technologySocial LeadershipQ&A - Will waste time - Can’t measure ROI
  • Y GEN Y IN THE LEADERSHIP CHAIR Overcome the barriers - attitudeKelly Dwyer Brandon Hall GroupHome “Time waster” or essential business?About todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • Y GEN Y IN THE LEADERSHIP CHAIR Overcome the barriers - attitudeKelly Dwyer Pete Williams (Deloitte Digital)Home I don’t worry about my staff doing FacebookAbout todayAbout Me in work time. I worry more about themGen Y world working during Facebook time.Social evolutionMediumsGetting readySocial LeadershipQ&A
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Open LeadershipKelly Dwyer Charlene Li (Altimeter Group)Home Technology is nothing without the ability toAbout todayAbout Me implement and must be top down.Gen Y worldSocial evolution Kelly Dwyer Thinking about your ownMediums organisation, read the statements on the followingGetting ready slide. How open is the leadership? The more you agree, the more open the leadership is.Social Leadership Just now ▪ LikeQ&A
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Open LeadershipKelly Dwyer 1. My organization is disciplined about keepingHome company information confidential, so that peopleAbout today feel comfortable sharing sensitive information.About MeGen Y world 2. The executive team takes the time to explain toSocial evolution employees how decisions are made.Mediums 3. Technology and processes are in place to facilitateGetting readySocial Leadership sharing and collaboration.Q&A 4. The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone. 5. The organization actively encourages employees and customers to contribute their ideas and best practices
  • Y GEN Y IN THE LEADERSHIP CHAIR Open LeadershipKelly Dwyer How does this relate to Gen Y?HomeAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A
  • Y GEN Y IN THE LEADERSHIP CHAIR Open LeadershipKelly Dwyer Deloitte AustraliaHome We have taken care – supported by an openAbout todayAbout Me and inclusive social media policy andGen Y world guidelines – that no heavy hand has beenSocial evolution laid on our people to curb their innovationMediumsGetting ready Kelly Dwyer Would you expect to hear this fromSocial Leadership your own organisation?Q&A Just now ▪ Like
  • Y GEN Y IN THE LEADERSHIP CHAIR May the force not be with you!Kelly Dwyer Toothpaste for dinnerHome Not every organisation is ready for socialAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A http://www.toothpastefordinner.com/archives/2011/Jun
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Organisational cultureKelly Dwyer Brandon Hall GroupHome Tangible and intangible culture indicatorsAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A Kelly Dwyer Do your actions as a leader reward collaborative behaviour now? How will you shift to a social paradigm where collaborative is central? Just now ▪ Like
  • Y GEN Y IN THE LEADERSHIP CHAIR Implementing new and social mediaKelly Dwyer Kraft FoodsHome “… it’s about transforming the way peopleAbout todayAbout Me operate at Kraft…”Gen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A NewsGator Talks with Kraft Foods about Enterprise Collaboration in the Cloud
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Overcoming the barriersKelly Dwyer Brandon Hall GroupHome Always start with your goals in mind whenAbout todayAbout Me working with social media – if you don’tGen Y world then you will never be able to measureSocial evolution successMediumsGetting ready Brian Solis How do you calculate ROI on SocialSocial Leadership Media? Start with my blog post…Q&A 20 April 2011 ▪ Like Social Media Examiner A follow on from Brian’s great blog post: A simple way to calculate ROI 20 May 2011 ▪ Like
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR CollaborationKelly Dwyer huddleHome Online Collaboration: Making it work forAbout todayAbout Me your organizationGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A https://www.huddle.com/blog/online-collaboration-making-it-work-for- your-organization/ Kelly Dwyer Online collaboration can be an easy and non-threatening place to start Just now ▪ Like
  • Y GEN Y IN THE LEADERSHIP CHAIR Making it work for your organizationKelly DwyerHome 1. Identify a project / program /About today campaign where there is a true needAbout Me for online collaborationGen Y world 2. A little bit of top-down pressure andSocial evolutionMediums leading by example goes a long wayGetting ready 3. Make sure you establish best practiceSocial Leadership from the outsetQ&A 4. Make it the only way to access useful or vital information 5. Engage, engage, engage! (from huddle: Making online collaboration work)
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Making it work for your organisationKelly Dwyer Grey’s AnatomyHome Art imitates real life #twitterintheworkplaceAbout todayAbout MeGen Y worldSocial evolutionMediumsGetting readySocial LeadershipQ&A http://www.youtube.com/watch?v=P2F5w4hsouw
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR Trust not controlKelly DwyerHome • Social Media policiesAbout today - Unique to organisationsAbout MeGen Y world - Cannot predict all the variablesSocial evolution - Needed as a guide to staff to empowerMediumsGetting ready them to use the technology to addSocial Leadership value to the businessQ&A 10 Tips for creating a social media policy http://www.socialmediaexaminer.com/10-tips-for- creating-a-social-media-policy-for-your-business/
  • Y GEN Y IN THE LEADERSHIP CHAIR SummaryKelly DwyerHome • Gen Y influence changing our worldsAbout today • Social learning evolutionAbout Me • Mediums for change and how itGen Y worldSocial evolution improves your businessMediums • Assessing where your organisation isGetting ready positionedSocial LeadershipQ&A • How to lead successful implementation
  • 1 Y GEN Y IN THE LEADERSHIP CHAIR SummaryKelly Dwyer Brandon Hall GroupHome The social network is more important thanAbout today the social tools, but the social relationshipAbout MeGen Y world tops everything.Social evolutionMediums Kelly Dwyer Any questions?Getting ready Just now ▪ LikeSocial LeadershipQ&A
  • Y GEN Y IN THE LEADERSHIP CHAIR The world has a time when organizations Indeed, this is changed!Kelly Dwyer will invest in change to better adapt to emerging market opportunities, to more successfully engage with customers, employees and stakeholders, rethink systems and processes, and ultimately, revive the company’s vision, mission and purpose. The result is an adaptive culture that signals an end to business as usual. Brian Solis, PR 2.0 blog
  • Y GEN Y IN THE LEADERSHIP CHAIR Connect with meKelly DwyerHome linkedin.com/kelly_dwyer22About todayAbout Me facebook.com/kelly_dwyer22Gen Y worldSocial evolution @kelly_dwyer22MediumsGetting ready kelly_dwyer22Social Leadership gplus.to/KellyDwyer22Q&A pinterest.com/kellydwyer22 kdwyer@wodongatafe.edu.au Download the presentation: www.slideshare.net/kelly_dwyer22