SNC 2015 | IGIP Customer Flow

1. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
IGIP
The Customer Flow

2. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A

3. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A

4. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A

5. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
BUSINESS
DEVELOPMENT
ACCOUNT DELIVERY

6. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
ATTRACTION
• 1. Know your product
• 2. Identify who you targeting in your market
• 3. Approach
• 4. Relationship Development
Business
Development

7. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A

8. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
CONSIDERATION
• 5. Needs Analysis & Negotiation
• 6. Close the deal!
– Host Company App
– Job Questionnaire
– Signed Contract
Business
Development
+
Account Delivery
 BD needs to close the deal
 AD needs to understand what to
deliver on
 The company needs to
understand who to communicate
with
TO RAISE A TN:
 HCA, JQ, Signed Contract approved by the MC
 EXPA Opportunity Created, and must be opened by the MC

9. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
ACCOUNT DELIVERY SPACE

10. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
EXPA

11. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
VALUE DELIVERY
• 7. Shortlist Delivered!
• 8. Intern Selected
• 9. Visa Processing & Preparation
• 10. Send Invoice – Collect**
• 11. Reception Services
• 12. Evaluation
Account Delivery

12. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
TO MATCH:
 GE ONLY: Collect fee
 Update EP Status’ on Podio
 Match on EXPA!
 EP Applies
 Press Match
 Sign TN AN
 EP signs AN
 EPM approves match
TO REALIZE
 Realize on EXPA
 Notify the MC 
 Validate the EP’s Program
TO RAISE:
 HCA, JQ, Signed Contract approved by the MC
 EXPA Opportunity Created, and must be opened by the MC

13. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
ACCOUNT DELIVERY SPACE

14. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
VALUE DELIVERY
Collecting
Account Delivery
AR Aging Tracker
 See live what our revenue stream for iGIP is
Intacct
 Check whether your invoices have cleared or not

15. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
COMMUNITY
• Intern Engagement
• Partner Engagement
Account Delivery
+
Business
Development

16. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A

17. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A
How can we make sure we are delivering each phase
the best it can be done?

18. S U M M E R N A T I O N A L C O N F E R E N C E 2 0 1 5 | S A N J O S E , C A L I F O R N I A