City of Dania Beach
“Advancing Service Through Caring “
To: J.R. Fernandez, Fire Chief
From: Michael Cassano, Deputy Fire Chief
Date: September 13, 2010
Re: Monthly Report – August 2010
Chief Fernandez, provided herein is the monthly report for August 2010. I have additionally provided within this report,
comparative August data over the previous several years. The report focuses on all aspects of; Emergency Operations,
Administration, and Customer Service. Information provided in this report was taken from various data elements that
are continually reviewed with respect to overall; productivity, timeliness, service delivery benchmarks, NFPA
recommendations, and Insurance Service Organization (ISO) standardization requirements.
PILLARS: OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, FISCAL RESPONSIBILITY
The cooperative automatic aid agreement between Dania Beach Fire Rescue and Hollywood Fire Rescue, provides
immediate response for the provisions of emergency medical or fire suppression activities, without the delays
associated with generalized “mutual aid” used through the county-wide mutual aid agreement. As seen below, the two
organizations interact over 250 times per month, sharing resources and personnel, which create savings by minimizing
any duplication of service, while shaving critical minutes off of 911 response times to citizens or visitors to both cities.
August 2010 Given 141 Received 104
August 2009 Given 108 Received 118
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Total Calls For Service August 2010 = 628
Total Calls For Service August 2009 =610
Fires and Service/Good
Hazards Fire Alarms Intent
3% 9% 13%
PILLAR: FISCAL RESPONSIBILITY, HEALTH WELLNESS, & SAFETY
FIRE PREVENTION & LIFE SAFETY DIVISION: Presented below are the Fire Prevention Division productivity figures
for August 2010, with previous year comparatives for trending assessment purposes. As you will see, we continue to
trend towards a long-standing goal of returning plans to a customer within a day of drop off. The report which tracks a
current “turn-around-time” for plan reviews, has reached a “customer friendly” processing rate of a plan review done in
just one day!
Square Footage Reviewed # Plans Time Spent Turn-around Time Back to Customer
2010: 352,000 43 36 hrs 1.1 Days
2009: 1,565,000 43 37 hrs 2.4 Days
2008: 452,000 35 59 hrs 5.8 Days
Submitted August to Finance (without impact fees / matches H.T.E.):
GRANT AWARD STATUS:
SAFER GRANT: Personnel screenings, oral and written testing has all been completed for over 180 applicants.
Final selections in ranked order have been provided to the Human Resource Department for processing once
CBA is finalized.
MEDICAL CARTS: The manufacturing of both medical carts will be completed over the next two months.
Video Laryngoscopes: Received product / commencement of “Competency Based Training” (CBT) for all
paramedic personnel through the regional training representative, Ambu with an August completion date. The
equipment is designed to allow for full visualization of upper airway anatomic structures, thereby improving
overall success rates for oral intubation, which is the “Gold Standard” of care for the patient requiring advanced
airway management. All personnel as of this report have been certified as competent in it’s usage.
PILLARS: OPERATIONAL IMPROVEMENT, PROFESSIONAL DEVELOPMENT
The captured training hours for departmental personnel is an item tracked for the past several years. Over those
years there has been a over-arching responsibility to enlarge; scope, quantity, and participation of all areas of
departmental training. The total training hours for personnel, continues to track at three to five times the
hours seen for the same number of personnel during calendar year 2005.
Additionally, Dania Beach Fire Rescue personnel trained 30 City of Dania Beach employees at CW Thomas
Park in CPR and the usage of an Automated Electronic Defibrillation machine (AED).
Pillar: Professional Development
Customer Service / Community Outreach
2009: Total Hours: 1,072 2010: Total Hours: 1,365
Other Other EMS
17% 11% 9%
Fire EMS Other
Fire EMS Other
Traumatic Officer Training Medic CEU
Officer Training Computer Procedures
Premise Airway Special
Equipment Training PEPP Leadership Survey’s Training Operations
Radioactivity EZ IO Hybrid Car Video Driver Engineer
Training Training Training Laryngoscope Training
Fire Preplans Rules and
LP Training Specialized
PILLAR: FISCAL RESPONSIBILITY
Current fiscal responsibility challenges:
Ongoing Collective Bargaining Agreement discussions
Finalization of new hire recommendations submitted to HR for SAFER Grant compliance
Review of Transport Fees; local survey completed; resident policy, assessment of costs, charges, and payers
Review of Fire Prevention and Life Safety Division fees for service
EMERGENCY MEDICAL SERVICES TRANSPORT FIGURES REPORT
3,283 3,377 3,316 3,286
FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FYTD FYTD
During fiscal year 2008, changes to Medicare transport signature requirements caused a delay of transport fee
payments that were received in actual fiscal year 2009. These payment receivables transported in 2008 and paid during
the FY 2009 year created a false actual which explains a higher FY2009 total, to that of date receivables in fiscal year
2010, see below.
Fiscal Year Comparison
FYTD 2010 FYTD 2009
$900,000 $808,781 $789,756 $798,741 $820,252
$700,000 $608,137 $629,865
FY FY FY FY FY FY FYTD
2004 2005 2006 2007 2008 2009 2010
The Advanced Life Support(ALS) Vs. Basic Life Support(BLS) trend continues to show a necessitated increase in
overall level of care. The rate of utilization of advanced treatment modalities has increased to 77% of all transports. This
graphic indicates that Dania Beach paramedics are finding that patients are presenting with physical complaints that
require advanced therapies by standard of care protocols. These medical necessary patient care shifts require
additional on-scene time, a minimum of a three person crew, and oftentimes the response of the fire engine.
BLS & ALS Ratios
80% 64% 66% 65% 66%
35% 33% 34% 32%
1% 1% 1% 2% 1% 2%
FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010
BLS ALS1 ALS2
The last two graphics provide financial data elements for August 2010, they are the “charge” and “payor” graphics.
These graphics provide data that has been a long-standing demographic reality for the Dania Beach patient transports
and represents an area for future transport fee rate adjustments. As noted below in the “charge” graphic, there is a
usual transport rate for patients without any form of insurance of between 30 – 35% monthly. The “payor” graphic
however recognizes that only 5% of the transport revenue is attributive to “self-payer’s.” Going forward, Dania Beach
Fire Administration, in association with the third party billing company, ADPI will suggest transport fee adjustments that
work to remedy those discrepancies through a change to transport fees accompanied with a “Resident Transport
The “Charge” graphic is representative of the type insurance each of the transported patients have. As seen in the
graphic 32% of the August transports, were patients transported without an insurance program. Additionally, a telling
statistic for our demographic was an over 20% patient transport population with Medicaid coverage. That rate is 5-
8% higher than any other reporting statistics ADPI has from any other city in the Dade, Broward, or Palm Beach area.
Self Pay 26%
The August 2010 Report is submitted herein for your review and comment.
Michael Cassano, Deputy Fire Chief