Technical appendix sdr presentation

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Technical appendix sdr presentation

  1. 1. Service Delivery Review: The Fundamentals Ontario East Municipal Conference September 12, 2012, Kingston Technical Appendix2005 SERVICE DELIVERY REVIEW TEMPLATE United Counties of Leeds and Grenville Joint Services Committee Approved January 25, 2006
  2. 2. DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDCIAL SERVICES (EMS)Service Categories:Functional Areas Program Elements Statement of Purpose Mandatory vs. Discretionary Customers/Clients ServedFleet  Technical Repairs Provide safe, reliable, and Weighting Legislative  PublicMaintenance and Maintenance timely transportation of Authority  HospitalsExpense  Fuel persons requiring emergency care2 Category 2 Ambulance Act  Insurance [See Regulation X  Licenses Attachment Highway Traffic B1 – Slide #4] Act [See 2005 EMS Budget Working Paper – Slide #3] 23
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  5. 5. DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories: Functional Program Elements Program Unit Costs Impact on Property Comparators Areas Costs Tax Base (Who & Unit Measurement)Fleet  Technical Repairs $262,300 $/km % of total Other 1 2 3 4 levy based on fundingMaintenance and Maintenance Or $100,000 UTM A UTM B UTM C UTM DExpense residential  Fuel $/Vehicle Assessment $/km Or  Insurance Or [See Attachment $/Vehicle C – Slide #6] Or  Licenses $/Call $/Call [See 2005 EMS Budget Working Paper – Slide #3] 26
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  7. 7. DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories:Functional Areas Program Elements Performance Targets Outcome Impact of Services MeasuresFleet  Technical Repairs Measures Success Measures Under Achieved orMaintenance and Maintenance (Achievement) Achieved Over AchievedExpense  Fuel  # of  Insurance breakdowns/yr/  Acceptable  Loss of  Meet vehicle threshold for provincial expectations  Licenses  Cost/km/vehicle cost/km funding  Create  Timely responses  Response times  Lack of unreasonable [See 2005 EMS - Provincial public expectations Budget Working - Community confidence Paper – Slide #3] in the system  DDA Certification removed 28
  8. 8. DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories: Functional Areas Program Elements Should the Counties/CMSM Are there alternative ways to continue to deliver the service or deliver the service or program program elements? elements?Fleet Maintenance Technical Repairs Yes No Why Yes No If yes, how?Expense and Maintenance  Fuel  Insurance  Licenses [See 2005 EMS Budget Working Paper – Slide #3] 29
  9. 9. DIVISION: EMERGENCY MEDICAL SERVICES (EMS)PROGRAM/SERVICE: EMERGENCY MEDICAL SERVICES (EMS)Service Categories:Functional Areas Program Elements Can the service be improved without How is the service change: increasing costs?Fleet Technical Repairs Yes No If yes, how Communicated to ImplementedMaintenance and MaintenanceExpense  Fuel The Staff? How? When?  Insurance public?  Licenses [See 2005 EMS Budget Working Paper – Slide #3] 30

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