Your SlideShare is downloading. ×
20110427 ARMA Houston Professional Development for the RIM Practitioner
Upcoming SlideShare
Loading in...5

Thanks for flagging this SlideShare!

Oops! An error has occurred.

Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

20110427 ARMA Houston Professional Development for the RIM Practitioner


Published on

This session at the ARMA Houston Spring Seminar described different avenues for records development including certifications, certificates, and informal learning opportunities.

This session at the ARMA Houston Spring Seminar described different avenues for records development including certifications, certificates, and informal learning opportunities.

Published in: Business, Education
  • Be the first to comment

  • Be the first to like this

No Downloads
Total Views
On Slideshare
From Embeds
Number of Embeds
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

No notes for slide
  • Slide 1: Title SlideInsert the ARMA approved title for your session (this title can be found in your contract or by visiting Click on My Program Details for your finalized title.)Insert the facilitator’s name.If you choose, insert the facilitator’s job title and company name.Insert the Education Code. This also can be found on the website at:
  • May be less group-think depending on peersE.g. RECMGMT-L, blogs
  • In other words, sometimes it’s good, sometimes it’s not so good – and sometimes it’s in the eye of the beholder.
  • Review/tie to the competencies by pointing out the arrangement of the Self-Assessment: Domain & LevelYou do not have to complete the entire Self Assessment at one time. However, we do suggest that you complete an entire domain at one time.The entire process could take anywhere from one to two hours depending on how many Domains and Levels are covered and how introspective you are. We recommend that you begin with the level that you want to be proficient at and complete that level for all domains. If the results are that you have mastered most things at that level, then move up a level and self-assess. If there are too many gaps then move down a level and reassess.
  • Transcript

    • 1. Professional Development for the 21stCentury Records Manager
      Jesse Wilkins, CRM
      April 27, 2011
    • 2. International - Members in 146 countries
      Independent - Unbiased and vendor neutral
      Implementation Focused - Processes, not just technology
      Industry Intermediary - users, suppliers, consultants, analysts, and the channel
      About AIIM
    • 3. Director, Systems of Engagement, AIIM
      Background in electronic records management, email management, ECM, and social technologies
      Director, ARMA International Board of Directors (2007-2010)
      Frequent industry speaker and and author
      AIIM ERM and E2.0 Expert Blogger
      Instructor for AIIM Certificate Programs
      Jesse Wilkins, CRM
    • 4. Learning isn’t compulsory –
      But neither is survival.
      -- W. Edwards Deming
    • 5. In a world of increasingly rapid change, the half-life of a skill is constantly shrinking."
      --John Seely Brown
    • 6. Formal professional development resources
      Informal professional development resources
      Benefits and pitfalls of peer-oriented professional development tools
      The ARMA RIM self-assessment tool
    • 7. Formal professional development programs
    • 8. Rigorous academic studies over an extended period of time
      RIM degree programs more common outside the U.S.
      Related academic programs
      Library and Information Sciences
      Master of Archives and Records Administration
      Degree Programs
    • 9. Formality: Very formal
      Availability: Getting better; many programs available via distance learning or online
      Recognition: Very high
      Cost: Very high
      Degree Programs
    • 10. Indicates qualification to perform a job
      Offered through a certification body
      Usually requires a formal exam
      Typically requires continuing education or periodic recertification
      Certifications can be accredited
      ISO 17024
    • 11. Formality: Very formal
      Availability: Widely available
      Recognition: Varies by certification
      Cost: Varies; consider cost of exam + cost to prepare for exam
      CRM: $750
      PMP: $555
      CDIA+: $258
    • 12. Administered by the Institute of Certified Records Managers
      Experiential requirement: 3-11 years in 3 of 8 subject areas
      6 exams
      Parts 1-5: Exams on specific aspects of RM
      Part 6: Case study (2 questions)
      Certified Records Manager
    • 13. Administered by CompTIA
      Focused on document imaging
      Five domains:
      Gather business requirements
      Analyze business process
      Recommend solution
      Design solution
      Plan for the implementation
      Image source: CompTIA
    • 14. Administered by Project Management Institute
      Requires 4500-7500 hours of PM experience
      Consists of six domains:
      Initiating processes
      Planning processes
      Executing processes
      Monitoring and controlling processes
      Closing processes
      Professional and
      social responsibility
      Project Management Professional
      Image source: PMI
    • 15. Certified Business Continuity Professional
      Certified Information Privacy Professional
      Certified Archivist
      Registered Health Information Administrator
      Other RIM-related Certifications
    • 16. Shorter program of study
      May consist of multiple courses
      May be for-credit or noncredit
      AIIM Certificate Programs (noncredit)
      Chippewa Valley Technical College – Records and Information Management Specialist Certificate (15 credit hours)
      Certificates can be accredited as well
      ANSI/ASTM 2659-09
    • 17. Formality: Less formal
      Availability: Widely available
      Recognition: Varies by certificate
      Cost: Varies
      AIIM courses: $1050 - $2705
      Chippewa Valley: $2600
    • 18. Certificate:
      States that an individual has completed a class or course and achieved a certain level of success in understanding the principles taught in the course.
      The awarding of a credential acknowledging that an individual has demonstrated proof of a minimum level of knowledge or competence, as defined by a professional standards organization.
      What’s in a name?
    • 19. Certification vs. Certificate
      Source: eLearning Space blog
    • 20. AIIM Certificate Programs
    • 21. Whatever the granting organization says they are!
      Generally in recognition for long service to an association, industry, or profession
      ARMA: Fellow of ARMA International (FAI)
      AIIM: MIT, LIT, Fellow
      NSA: CPAE Speaker Hall of Fame
    • 22. Informal professional development programs
    • 23. Email lists around a topic or interest area
      May or may not be official channels
      Volume, signal-to-noise ratio key
      RMAA_LIST (AU)
    • 24. ARMA iConference
      AIIM Communities
      Twitter (users and lists)
      Thought leader
      Social Media
    • 25. Information Management Magazine
      Bulletin (IRMS)
      Records Management Journal
      Association Publications
      Source: Emerald Journals
      Source: IRMS
    • 26. General business publications
      InfoWorld, InformationWeek
      Trade publications
      ECM Connection
    • 27. Standards and guidelines
      Source: ISO
      Source: Neal-Schuman
      Source: Facet Publishing
    • 28. Statutes and regulations
      Announcements from agencies
      Guidelines and job aids
      Case law
      Government Resources
    • 29. Annual conferences
      Regional conferences
      Local chapter meetings
      Networking events
      National, regional, and local boards
      Task forces and working committees
      Association events
    • 30. White papers
      Technical documentation
      Sponsored research
    • 31. All of the previous sources offer them
      View from office, home, etc.
      Often free
      Quality varies dramatically
      Web seminars
      Source: Microsoft
    • 32. Benefits and pitfalls of peer-oriented tools
    • 33. Benefit: cost
    • 34. Developed by someone based on their personal experience at what worked and what didn’t
      Benefit: “reality-based”
    • 35. Taken/reviewed/recommended by someone who got value out of it
      Benefit: peer-reviewed
    • 36. May be less group-think depending on peers
      E.g. RECMGMT-L, blogs
      Mixed: groupthink
      Benefit: Less groupthink
    • 37. May not be very high quality content
      Pitfall: quality
    • 38. Dift industries and compliance regimes
      Dift org sizes and cultures
      Dift topics or areas of interest
      Pitfall: Applicability
    • 39. May reflect a single unreplicable experience
      May reflect unproven stuff
      Pitfall: theory vs. reality
      Source: Hershey’s
    • 40. The ARMA RIM Self-Assessment Tool
      All slides and images in this section
      courtesy of ARMA International
    • 41. Improve your skills and increase your market value
      Identify gaps between knowledge and advancement
      Create professional development plan
      Identify resources to meet your learning needs
      Document your strengths to management
      Career goals
      Development needs
      Why a Self-Assessment?
    • 42. ARMA Supports Your Professional Development
    • 43. Log On to the Tool
    • 44. Getting Started
      Set your
      Level and
      Click “Begin
    • 45. Self- Assessment Snapshot, Level 1
    • 46. Self-Assessment Snapshot, Level 3
    • 47. Take your time: it’s an evaluation; not a test!
      Be truthful: “fudging” your answers only hurts you in the long run
      Complete each domain in same sitting if you can; you can complete in stages
      Remember: results are confidential
      Tips for Taking the Assessment
    • 48. The difference between your actual proficiency level and desired proficiency is called the gap.
      The gap analysis identifies:
      Which competencies you demonstrate well
      Which competencies you need to develop further
      Gap Analysis
    • 49. Outlines your strengths and weaknesses related to competencies
      Associates learning resources with each task statement.
      Education Resources: seminars, sessions, and e-learning training programs
      Information Resources: current publications that provide knowledge and the foundation for skill development for the competency
      Gap Analysis Report
    • 50. Finding Your Gaps
      Click to
    • 51. Gap Analysis Report (sample)
    • 52. Resource Report
    • 53. Questions?
    • 54. Jesse Wilkins, CRM, CDIA+
      Director, Systems of Engagement
      AIIM International
      +1 (303) 574-0749 direct
      For more information