• Like
20110427 ARMA Houston Professional Development for the RIM Practitioner
Upcoming SlideShare
Loading in...5

Thanks for flagging this SlideShare!

Oops! An error has occurred.

20110427 ARMA Houston Professional Development for the RIM Practitioner


This session at the ARMA Houston Spring Seminar described different avenues for records development including certifications, certificates, and informal learning opportunities.

This session at the ARMA Houston Spring Seminar described different avenues for records development including certifications, certificates, and informal learning opportunities.

Published in Business , Education
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads


Total Views
On SlideShare
From Embeds
Number of Embeds



Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

    No notes for slide
  • Slide 1: Title SlideInsert the ARMA approved title for your session (this title can be found in your contract or by visiting http://www.arma.org/learningcenter/facilitator/programdetails/index.cfm Click on My Program Details for your finalized title.)Insert the facilitator’s name.If you choose, insert the facilitator’s job title and company name.Insert the Education Code. This also can be found on the website at: http://www.arma.org/learningcenter/facilitator/programdetails/index.cfm
  • May be less group-think depending on peersE.g. RECMGMT-L, blogs
  • In other words, sometimes it’s good, sometimes it’s not so good – and sometimes it’s in the eye of the beholder.
  • Review/tie to the competencies by pointing out the arrangement of the Self-Assessment: Domain & LevelYou do not have to complete the entire Self Assessment at one time. However, we do suggest that you complete an entire domain at one time.The entire process could take anywhere from one to two hours depending on how many Domains and Levels are covered and how introspective you are. We recommend that you begin with the level that you want to be proficient at and complete that level for all domains. If the results are that you have mastered most things at that level, then move up a level and self-assess. If there are too many gaps then move down a level and reassess.


  • 1. Professional Development for the 21stCentury Records Manager
    Jesse Wilkins, CRM
    April 27, 2011
  • 2. International - Members in 146 countries
    Independent - Unbiased and vendor neutral
    Implementation Focused - Processes, not just technology
    Industry Intermediary - users, suppliers, consultants, analysts, and the channel
    About AIIM
  • 3. Director, Systems of Engagement, AIIM
    Background in electronic records management, email management, ECM, and social technologies
    Director, ARMA International Board of Directors (2007-2010)
    Frequent industry speaker and and author
    AIIM ERM and E2.0 Expert Blogger
    Instructor for AIIM Certificate Programs
    Jesse Wilkins, CRM
  • 4. Learning isn’t compulsory –
    But neither is survival.
    -- W. Edwards Deming
  • 5. In a world of increasingly rapid change, the half-life of a skill is constantly shrinking."
    --John Seely Brown
  • 6. Formal professional development resources
    Informal professional development resources
    Benefits and pitfalls of peer-oriented professional development tools
    The ARMA RIM self-assessment tool
  • 7. Formal professional development programs
  • 8. Rigorous academic studies over an extended period of time
    RIM degree programs more common outside the U.S.
    Related academic programs
    Library and Information Sciences
    Master of Archives and Records Administration
    Degree Programs
  • 9. Formality: Very formal
    Availability: Getting better; many programs available via distance learning or online
    Recognition: Very high
    Cost: Very high
    Degree Programs
  • 10. Indicates qualification to perform a job
    Offered through a certification body
    Usually requires a formal exam
    Typically requires continuing education or periodic recertification
    Certifications can be accredited
    ISO 17024
  • 11. Formality: Very formal
    Availability: Widely available
    Recognition: Varies by certification
    Cost: Varies; consider cost of exam + cost to prepare for exam
    CRM: $750
    PMP: $555
    CDIA+: $258
  • 12. Administered by the Institute of Certified Records Managers
    Experiential requirement: 3-11 years in 3 of 8 subject areas
    6 exams
    Parts 1-5: Exams on specific aspects of RM
    Part 6: Case study (2 questions)
    Certified Records Manager
  • 13. Administered by CompTIA
    Focused on document imaging
    Five domains:
    Gather business requirements
    Analyze business process
    Recommend solution
    Design solution
    Plan for the implementation
    Image source: CompTIA
  • 14. Administered by Project Management Institute
    Requires 4500-7500 hours of PM experience
    Consists of six domains:
    Initiating processes
    Planning processes
    Executing processes
    Monitoring and controlling processes
    Closing processes
    Professional and
    social responsibility
    Project Management Professional
    Image source: PMI
  • 15. Certified Business Continuity Professional
    Certified Information Privacy Professional
    Certified Archivist
    Registered Health Information Administrator
    Other RIM-related Certifications
  • 16. Shorter program of study
    May consist of multiple courses
    May be for-credit or noncredit
    AIIM Certificate Programs (noncredit)
    Chippewa Valley Technical College – Records and Information Management Specialist Certificate (15 credit hours)
    Certificates can be accredited as well
    ANSI/ASTM 2659-09
  • 17. Formality: Less formal
    Availability: Widely available
    Recognition: Varies by certificate
    Cost: Varies
    AIIM courses: $1050 - $2705
    Chippewa Valley: $2600
  • 18. Certificate:
    States that an individual has completed a class or course and achieved a certain level of success in understanding the principles taught in the course.
    The awarding of a credential acknowledging that an individual has demonstrated proof of a minimum level of knowledge or competence, as defined by a professional standards organization.
    What’s in a name?
  • 19. Certification vs. Certificate
    Source: eLearning Space blog
  • 20. AIIM Certificate Programs
  • 21. Whatever the granting organization says they are!
    Generally in recognition for long service to an association, industry, or profession
    ARMA: Fellow of ARMA International (FAI)
    AIIM: MIT, LIT, Fellow
    NSA: CPAE Speaker Hall of Fame
  • 22. Informal professional development programs
  • 23. Email lists around a topic or interest area
    May or may not be official channels
    Volume, signal-to-noise ratio key
  • 24. ARMA iConference
    AIIM Communities
    Twitter (users and lists)
    Thought leader
    Social Media
  • 25. Information Management Magazine
    Bulletin (IRMS)
    Records Management Journal
    Association Publications
    Source: Emerald Journals
    Source: IRMS
  • 26. General business publications
    InfoWorld, InformationWeek
    Trade publications
    ECM Connection
  • 27. Standards and guidelines
    Source: ISO
    Source: Neal-Schuman
    Source: Facet Publishing
  • 28. Statutes and regulations
    Announcements from agencies
    Guidelines and job aids
    Case law
    Government Resources
  • 29. Annual conferences
    Regional conferences
    Local chapter meetings
    Networking events
    National, regional, and local boards
    Task forces and working committees
    Association events
  • 30. White papers
    Technical documentation
    Sponsored research
  • 31. All of the previous sources offer them
    View from office, home, etc.
    Often free
    Quality varies dramatically
    Web seminars
    Source: Microsoft
  • 32. Benefits and pitfalls of peer-oriented tools
  • 33. Benefit: cost
  • 34. Developed by someone based on their personal experience at what worked and what didn’t
    Benefit: “reality-based”
  • 35. Taken/reviewed/recommended by someone who got value out of it
    Benefit: peer-reviewed
  • 36. May be less group-think depending on peers
    E.g. RECMGMT-L, blogs
    Mixed: groupthink
    Benefit: Less groupthink
  • 37. May not be very high quality content
    Pitfall: quality
  • 38. Dift industries and compliance regimes
    Dift org sizes and cultures
    Dift topics or areas of interest
    Pitfall: Applicability
  • 39. May reflect a single unreplicable experience
    May reflect unproven stuff
    Pitfall: theory vs. reality
    Source: Bacontoday.com
    Source: Hershey’s
  • 40. The ARMA RIM Self-Assessment Tool
    All slides and images in this section
    courtesy of ARMA International
  • 41. Improve your skills and increase your market value
    Identify gaps between knowledge and advancement
    Create professional development plan
    Identify resources to meet your learning needs
    Document your strengths to management
    Career goals
    Development needs
    Why a Self-Assessment?
  • 42. ARMA Supports Your Professional Development
  • 43. Log On to the Tool
  • 44. Getting Started
    Set your
    Level and
    Click “Begin
  • 45. Self- Assessment Snapshot, Level 1
  • 46. Self-Assessment Snapshot, Level 3
  • 47. Take your time: it’s an evaluation; not a test!
    Be truthful: “fudging” your answers only hurts you in the long run
    Complete each domain in same sitting if you can; you can complete in stages
    Remember: results are confidential
    Tips for Taking the Assessment
  • 48. The difference between your actual proficiency level and desired proficiency is called the gap.
    The gap analysis identifies:
    Which competencies you demonstrate well
    Which competencies you need to develop further
    Gap Analysis
  • 49. Outlines your strengths and weaknesses related to competencies
    Associates learning resources with each task statement.
    Education Resources: seminars, sessions, and e-learning training programs
    Information Resources: current publications that provide knowledge and the foundation for skill development for the competency
    Gap Analysis Report
  • 50. Finding Your Gaps
    Click to
  • 51. Gap Analysis Report (sample)
  • 52. Resource Report
  • 53. Questions?
  • 54. Jesse Wilkins, CRM, CDIA+
    Director, Systems of Engagement
    AIIM International
    +1 (303) 574-0749 direct
    For more information