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Professional Development for the 21stCentury Records Manager<br />Jesse Wilkins, CRM<br />April 27, 2011<br />
International - Members in 146 countries<br />Independent - Unbiased and vendor neutral<br />Implementation Focused - Proc...
Director, Systems of Engagement, AIIM<br />Background in electronic records management, email management, ECM, and social ...
Learning isn’t compulsory – <br />But neither is survival.<br />-- W. Edwards Deming<br />
In a world of increasingly rapid change, the half-life of a skill is constantly shrinking." <br />--John Seely Brown<br />
Formal professional development resources<br />Informal professional development resources<br />Benefits and pitfalls of p...
Formal professional development programs<br />
Rigorous academic studies over an extended period of time<br />RIM degree programs more common outside the U.S.<br />Relat...
Formality: Very formal<br />Availability: Getting better; many programs available via distance learning or online<br />Rec...
Indicates qualification to perform a job<br />Offered through a certification body<br />Usually requires a formal exam<br ...
Formality: Very formal<br />Availability: Widely available<br />Recognition: Varies by certification<br />Cost: Varies; co...
Administered by the Institute of Certified Records Managers<br />Experiential requirement: 3-11 years in 3 of 8 subject ar...
Administered by CompTIA<br />Focused on document imaging<br />Five domains:<br />Gather business requirements<br />Analyze...
Administered by Project Management Institute<br />Requires 4500-7500 hours of PM experience<br />Consists of six domains:<...
Certified Business Continuity Professional<br />Certified Information Privacy Professional<br />Certified Archivist<br />R...
Shorter program of study<br />May consist of multiple courses<br />May be for-credit or noncredit<br />AIIM Certificate Pr...
Formality: Less formal<br />Availability: Widely available<br />Recognition: Varies by certificate<br />Cost: Varies <br /...
Certificate: <br />States that an individual has completed a class or course and achieved a certain level of success in un...
Certification vs. Certificate<br />Source: eLearning Space blog<br />
AIIM Certificate Programs<br />
Whatever the granting organization says they are!<br />Generally in recognition for long service to an association, indust...
Informal professional development programs<br />
Email lists around a topic or interest area<br />May or may not be official channels<br />Volume, signal-to-noise ratio ke...
ARMA iConference<br />AIIM Communities<br />Twitter (users and lists)<br />Blogs<br />Association<br />Thought leader<br /...
Information Management Magazine<br />Bulletin (IRMS)<br />Records Management Journal<br />Association Publications<br />So...
General business publications<br />InfoWorld, InformationWeek<br />Trade publications<br />ECM Connection<br />eWeek<br />...
Standards and guidelines<br />Books<br />Publications<br />Source: ISO<br />Source: Neal-Schuman<br />Source: Facet Publis...
Statutes and regulations<br />Announcements from agencies<br />Guidelines and job aids<br />Case law<br />Government Resou...
Annual conferences<br />Regional conferences<br />Local chapter meetings<br />Networking events<br />National, regional, a...
White papers<br />Technical documentation<br />Sponsored research<br />Training<br />Product-specific<br />Process-focused...
All of the previous sources offer them<br />View from office, home, etc.<br />Often free <br />Quality varies dramatically...
Benefits and pitfalls of peer-oriented tools<br />
Benefit: cost<br />
Developed by someone based on their personal experience at what worked and what didn’t<br />Benefit: “reality-based”<br />
Taken/reviewed/recommended by someone who got value out of it<br />Benefit: peer-reviewed<br />
May be less group-think depending on peers<br />E.g. RECMGMT-L, blogs<br />Mixed: groupthink<br />Benefit: Less groupthink...
May not be very high quality content<br />Pitfall: quality<br />
Dift industries and compliance regimes<br />Dift org sizes and cultures<br />Dift topics or areas of interest<br />Pitfall...
May reflect a single unreplicable experience<br />May reflect unproven stuff<br />Pitfall: theory vs. reality<br />Source:...
The ARMA RIM Self-Assessment Tool<br />All slides and images in this section <br />courtesy of ARMA International<br />
Improve your skills and increase your market value <br />Identify gaps between knowledge and advancement<br />Create profe...
ARMA Supports Your Professional Development<br />
Log On to the Tool<br />
Getting Started<br />Set your<br />Level and<br />Click “Begin<br />Assessment”<br />
Self- Assessment Snapshot, Level 1<br />
Self-Assessment Snapshot, Level 3<br />
Take your time: it’s an evaluation; not a test!<br />Be truthful: “fudging” your answers only hurts you in the long run<br...
The difference between your actual proficiency level and desired proficiency is called the gap.<br />The gap analysis iden...
Outlines your strengths and weaknesses related to competencies  <br />Associates learning resources with each task stateme...
Finding Your Gaps <br />Click to<br />See<br />Resources<br />
Gap Analysis Report (sample)<br />
Resource Report<br />
Questions?<br />
Jesse Wilkins, CRM, CDIA+<br />Director, Systems of Engagement<br />AIIM International<br />             +1 (303) 574-0749...
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20110427 ARMA Houston Professional Development for the RIM Practitioner

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This session at the ARMA Houston Spring Seminar described different avenues for records development including certifications, certificates, and informal learning opportunities.

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  • Slide 1: Title SlideInsert the ARMA approved title for your session (this title can be found in your contract or by visiting http://www.arma.org/learningcenter/facilitator/programdetails/index.cfm Click on My Program Details for your finalized title.)Insert the facilitator’s name.If you choose, insert the facilitator’s job title and company name.Insert the Education Code. This also can be found on the website at: http://www.arma.org/learningcenter/facilitator/programdetails/index.cfm
  • May be less group-think depending on peersE.g. RECMGMT-L, blogs
  • In other words, sometimes it’s good, sometimes it’s not so good – and sometimes it’s in the eye of the beholder.
  • Review/tie to the competencies by pointing out the arrangement of the Self-Assessment: Domain &amp; LevelYou do not have to complete the entire Self Assessment at one time. However, we do suggest that you complete an entire domain at one time.The entire process could take anywhere from one to two hours depending on how many Domains and Levels are covered and how introspective you are. We recommend that you begin with the level that you want to be proficient at and complete that level for all domains. If the results are that you have mastered most things at that level, then move up a level and self-assess. If there are too many gaps then move down a level and reassess.
  • Transcript of "20110427 ARMA Houston Professional Development for the RIM Practitioner"

    1. 1. Professional Development for the 21stCentury Records Manager<br />Jesse Wilkins, CRM<br />April 27, 2011<br />
    2. 2. International - Members in 146 countries<br />Independent - Unbiased and vendor neutral<br />Implementation Focused - Processes, not just technology <br />Industry Intermediary - users, suppliers, consultants, analysts, and the channel<br />http://www.aiim.org <br />About AIIM<br />
    3. 3. Director, Systems of Engagement, AIIM<br />Background in electronic records management, email management, ECM, and social technologies<br />Director, ARMA International Board of Directors (2007-2010)<br />Frequent industry speaker and and author<br />AIIM ERM and E2.0 Expert Blogger<br />Instructor for AIIM Certificate Programs<br />Jesse Wilkins, CRM<br />
    4. 4. Learning isn’t compulsory – <br />But neither is survival.<br />-- W. Edwards Deming<br />
    5. 5. In a world of increasingly rapid change, the half-life of a skill is constantly shrinking." <br />--John Seely Brown<br />
    6. 6. Formal professional development resources<br />Informal professional development resources<br />Benefits and pitfalls of peer-oriented professional development tools<br />The ARMA RIM self-assessment tool<br />Agenda<br />
    7. 7. Formal professional development programs<br />
    8. 8. Rigorous academic studies over an extended period of time<br />RIM degree programs more common outside the U.S.<br />Related academic programs <br />Library and Information Sciences<br />Master of Archives and Records Administration<br />Degree Programs<br />
    9. 9. Formality: Very formal<br />Availability: Getting better; many programs available via distance learning or online<br />Recognition: Very high<br />Cost: Very high<br />Degree Programs<br />
    10. 10. Indicates qualification to perform a job<br />Offered through a certification body<br />Usually requires a formal exam<br />Typically requires continuing education or periodic recertification<br />Certifications can be accredited<br />ISO 17024<br />Certifications<br />
    11. 11. Formality: Very formal<br />Availability: Widely available<br />Recognition: Varies by certification<br />Cost: Varies; consider cost of exam + cost to prepare for exam<br />CRM: $750 <br />PMP: $555<br />CDIA+: $258<br />Certifications<br />
    12. 12. Administered by the Institute of Certified Records Managers<br />Experiential requirement: 3-11 years in 3 of 8 subject areas<br />6 exams<br />Parts 1-5: Exams on specific aspects of RM<br />Part 6: Case study (2 questions)<br />Certified Records Manager<br />
    13. 13. Administered by CompTIA<br />Focused on document imaging<br />Five domains:<br />Gather business requirements<br />Analyze business process<br />Recommend solution<br />Design solution<br />Plan for the implementation<br />CDIA+<br />Image source: CompTIA<br />
    14. 14. Administered by Project Management Institute<br />Requires 4500-7500 hours of PM experience<br />Consists of six domains:<br />Initiating processes<br />Planning processes<br />Executing processes<br />Monitoring and controlling processes<br />Closing processes<br />Professional and <br /> social responsibility<br />Project Management Professional<br />Image source: PMI<br />
    15. 15. Certified Business Continuity Professional<br />Certified Information Privacy Professional<br />Certified Archivist<br />Registered Health Information Administrator<br />Other RIM-related Certifications<br />
    16. 16. Shorter program of study<br />May consist of multiple courses<br />May be for-credit or noncredit<br />AIIM Certificate Programs (noncredit)<br />Chippewa Valley Technical College – Records and Information Management Specialist Certificate (15 credit hours)<br />Certificates can be accredited as well<br />ANSI/ASTM 2659-09<br />Certificates<br />
    17. 17. Formality: Less formal<br />Availability: Widely available<br />Recognition: Varies by certificate<br />Cost: Varies <br />AIIM courses: $1050 - $2705<br />Chippewa Valley: $2600<br />Certificates<br />
    18. 18. Certificate: <br />States that an individual has completed a class or course and achieved a certain level of success in understanding the principles taught in the course. <br />Certification: <br />The awarding of a credential acknowledging that an individual has demonstrated proof of a minimum level of knowledge or competence, as defined by a professional standards organization. <br />What’s in a name?<br />
    19. 19. Certification vs. Certificate<br />Source: eLearning Space blog<br />
    20. 20. AIIM Certificate Programs<br />
    21. 21. Whatever the granting organization says they are!<br />Generally in recognition for long service to an association, industry, or profession<br />ARMA: Fellow of ARMA International (FAI)<br />AIIM: MIT, LIT, Fellow<br />NSA: CPAE Speaker Hall of Fame<br />Designations<br />
    22. 22. Informal professional development programs<br />
    23. 23. Email lists around a topic or interest area<br />May or may not be official channels<br />Volume, signal-to-noise ratio key<br />Examples:<br />RECMGMT-L<br />ERECS-L<br />RECORDS-MANAGEMENT-UK<br />RMAA_LIST (AU)<br />Listservs<br />
    24. 24. ARMA iConference<br />AIIM Communities<br />Twitter (users and lists)<br />Blogs<br />Association<br />Thought leader<br />Vendor<br />Social Media<br />
    25. 25. Information Management Magazine<br />Bulletin (IRMS)<br />Records Management Journal<br />Association Publications<br />Source: Emerald Journals<br />Source: IRMS<br />
    26. 26. General business publications<br />InfoWorld, InformationWeek<br />Trade publications<br />ECM Connection<br />eWeek<br />KMWorld<br />Publications<br />
    27. 27. Standards and guidelines<br />Books<br />Publications<br />Source: ISO<br />Source: Neal-Schuman<br />Source: Facet Publishing<br />
    28. 28. Statutes and regulations<br />Announcements from agencies<br />Guidelines and job aids<br />Case law<br />Government Resources<br />
    29. 29. Annual conferences<br />Regional conferences<br />Local chapter meetings<br />Networking events<br />National, regional, and local boards<br />Task forces and working committees<br />Association events<br />
    30. 30. White papers<br />Technical documentation<br />Sponsored research<br />Training<br />Product-specific<br />Process-focused<br />Vendors<br />
    31. 31. All of the previous sources offer them<br />View from office, home, etc.<br />Often free <br />Quality varies dramatically<br />Web seminars<br />Source: Microsoft<br />
    32. 32. Benefits and pitfalls of peer-oriented tools<br />
    33. 33. Benefit: cost<br />
    34. 34. Developed by someone based on their personal experience at what worked and what didn’t<br />Benefit: “reality-based”<br />
    35. 35. Taken/reviewed/recommended by someone who got value out of it<br />Benefit: peer-reviewed<br />
    36. 36. May be less group-think depending on peers<br />E.g. RECMGMT-L, blogs<br />Mixed: groupthink<br />Benefit: Less groupthink<br />
    37. 37. May not be very high quality content<br />Pitfall: quality<br />
    38. 38. Dift industries and compliance regimes<br />Dift org sizes and cultures<br />Dift topics or areas of interest<br />Pitfall: Applicability<br />
    39. 39. May reflect a single unreplicable experience<br />May reflect unproven stuff<br />Pitfall: theory vs. reality<br />Source: Bacontoday.com<br />Source: Hershey’s<br />
    40. 40. The ARMA RIM Self-Assessment Tool<br />All slides and images in this section <br />courtesy of ARMA International<br />
    41. 41. Improve your skills and increase your market value <br />Identify gaps between knowledge and advancement<br />Create professional development plan<br />Identify resources to meet your learning needs <br />Document your strengths to management <br />Career goals<br />Development needs <br />Why a Self-Assessment?<br />
    42. 42. ARMA Supports Your Professional Development<br />
    43. 43. Log On to the Tool<br />
    44. 44. Getting Started<br />Set your<br />Level and<br />Click “Begin<br />Assessment”<br />
    45. 45. Self- Assessment Snapshot, Level 1<br />
    46. 46. Self-Assessment Snapshot, Level 3<br />
    47. 47. Take your time: it’s an evaluation; not a test!<br />Be truthful: “fudging” your answers only hurts you in the long run<br />Complete each domain in same sitting if you can; you can complete in stages<br />Remember: results are confidential<br />Tips for Taking the Assessment<br />
    48. 48. The difference between your actual proficiency level and desired proficiency is called the gap.<br />The gap analysis identifies:<br />Which competencies you demonstrate well<br />Which competencies you need to develop further<br />Gap Analysis<br />
    49. 49. Outlines your strengths and weaknesses related to competencies <br />Associates learning resources with each task statement.<br />Education Resources: seminars, sessions, and e-learning training programs<br />Information Resources: current publications that provide knowledge and the foundation for skill development for the competency<br />Gap Analysis Report<br />
    50. 50. Finding Your Gaps <br />Click to<br />See<br />Resources<br />
    51. 51. Gap Analysis Report (sample)<br />
    52. 52. Resource Report<br />
    53. 53. Questions?<br />
    54. 54. Jesse Wilkins, CRM, CDIA+<br />Director, Systems of Engagement<br />AIIM International<br /> +1 (303) 574-0749 direct<br /> jwilkins@aiim.org <br /> http://www.twitter.com/jessewilkins<br /> http://www.linkedin.com/in/jessewilkins<br /> http://www.facebook.com/jessewilkins<br /> http://www.slideshare.net/jessewilkins<br />For more information<br />
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