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Maximizing the Value of IFMA Membership (World Workplace 2009, Session 3.13)


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Maximizing the Value of IFMA Membership (World Workplace 2009, Session 3.13)

  1. 1. Session 3.13 Maximizing Your IFMA Membership
  2. 2. Today’s Presenters <ul><li>Barbara Zlatnik – Director, Member Resources </li></ul><ul><li>Jeff Tafel, CAE – Director, Councils </li></ul><ul><li>Andrea Sanchez – Director, Communications </li></ul><ul><li>Shari Epstein – Director, Research </li></ul><ul><li>Cathy Pavick – Vice President, Education </li></ul>
  3. 3. <ul><li>Vision </li></ul><ul><li>Serve as the resource and representative for facility management </li></ul><ul><li>Mission </li></ul><ul><li>Advance the facility management profession </li></ul>
  4. 4. International Facility Management Association <ul><li>Largest and most widely-recognized professional association for facility management (19,300 members worldwide) </li></ul><ul><li>Members in 123 chapters, 16 councils, 65 countries </li></ul><ul><li>What does IFMA do? </li></ul><ul><ul><li>certifies facility managers </li></ul></ul><ul><ul><li>conducts research </li></ul></ul><ul><ul><li>provides learning and networking opportunities </li></ul></ul><ul><ul><li>recognizes facility management degree and certificate programs </li></ul></ul><ul><ul><li>produces World Workplace, the largest facility management-related conference and exposition </li></ul></ul>
  5. 5. Membership <ul><li>19,000+ members in 65 countries </li></ul><ul><li>Engage with a chapter, council or community </li></ul><ul><ul><li>Connections </li></ul></ul><ul><ul><li>Best practice sharing </li></ul></ul><ul><ul><li>Leadership and volunteer opportunities </li></ul></ul>
  6. 6. IFMA Chapters <ul><li>123 chapters </li></ul><ul><li>27 outside the United States </li></ul><ul><li>11 in Canada </li></ul><ul><li>11 in Europe </li></ul><ul><li>3 in Asia </li></ul><ul><li>2 in Africa </li></ul><ul><li>1 in Caribbean </li></ul>
  7. 7. Chapter Membership <ul><li>Provides in-person learning and networking opportunities </li></ul><ul><ul><li>Educational, networking, facility tours and social events </li></ul></ul><ul><ul><li>Locally-oriented newsletters and Web sites </li></ul></ul>
  8. 8. Opportunities and Benefits IFMA Web site <ul><li>Online Learning Center </li></ul><ul><li>JOBnet </li></ul><ul><li>Online Bookstore </li></ul><ul><li>Chapter & Council Listings/Web site links </li></ul><ul><li>IFMA Calendar </li></ul><ul><li>Members-Only Area </li></ul><ul><ul><li>Renew your membership </li></ul></ul><ul><ul><li>Update your contact information </li></ul></ul><ul><ul><li>Membership directory with robust search capability </li></ul></ul><ul><ul><li>FMJ archives (keyword searchable) </li></ul></ul>
  9. 9. IFMA Advancing the Profession <ul><li>Extensive public relations initiatives </li></ul><ul><ul><li>IFMA in the News </li></ul></ul><ul><ul><li>IFMA 2.0 </li></ul></ul><ul><ul><ul><li>Facebook,Twitter, LinkedIn and YouTube </li></ul></ul></ul><ul><ul><li>Press releases (archived online) </li></ul></ul><ul><li>Advancing facility management degree and certificate programs </li></ul><ul><li>Governmental legislation—reporting and advocacy </li></ul><ul><li>Strategic partnerships </li></ul>
  10. 10. Councils <ul><ul><li>16 industry- or interest-specific special interest groups with more than 9,000 members </li></ul></ul><ul><ul><li>Global scope </li></ul></ul><ul><ul><li>Online communities for networking and learning </li></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><ul><ul><li>Web-based seminars </li></ul></ul></ul><ul><ul><ul><li>Web sites and e-newsletters </li></ul></ul></ul><ul><ul><li>Face-to-face meetings </li></ul></ul><ul><ul><ul><li>World Workplace </li></ul></ul></ul><ul><ul><ul><li>Spring meetings </li></ul></ul></ul><ul><ul><ul><li>Industries Forum / Facility Fusion </li></ul></ul></ul>
  11. 11. IFMA communities add value to your membership <ul><li>16 councils from which to choose </li></ul><ul><li>Academic Facilities </li></ul><ul><li>Airport Facilities </li></ul><ul><li>Banking Institutions and Credit Unions </li></ul><ul><li>City & Country Clubs </li></ul><ul><li>Corporate Facilities </li></ul><ul><li>Corporate Real Estate </li></ul><ul><li>Environmental, Health and Safety </li></ul><ul><li>FM Consultants </li></ul><ul><li>Health Care </li></ul><ul><li>Information Technology </li></ul><ul><li>Legal Industry </li></ul><ul><li>Manufacturing </li></ul><ul><li>Museums/Cultural Institutions </li></ul><ul><li>Public Sector </li></ul><ul><li>Research & Development </li></ul><ul><li>Utilities </li></ul>
  12. 12. Communities of Practice <ul><ul><li>Industry-specific groups very similar to IFMA Councils </li></ul></ul><ul><ul><li>Global scope </li></ul></ul><ul><ul><li>Online communities for networking and learning </li></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><ul><ul><li>Web-based seminars </li></ul></ul></ul><ul><ul><ul><li>Web sites and e-newsletters </li></ul></ul></ul><ul><ul><li>Face-to-face meetings </li></ul></ul><ul><ul><ul><li>World Workplace and spring meetings at Facility Fusion </li></ul></ul></ul><ul><ul><li>Restaurant and Food Service </li></ul></ul><ul><ul><li>Hospitality FM & Engineering </li></ul></ul><ul><ul><li>Religious Facilities </li></ul></ul><ul><ul><li>Retail Facilities (in formation) </li></ul></ul>
  13. 13. <ul><li>Online platform to support virtual communities and an online presence </li></ul><ul><li>Discussion forums </li></ul><ul><ul><li>Completely searchable by keyword or tags </li></ul></ul><ul><li>Media gallery </li></ul><ul><ul><li>Private electronic libraries for councils, CoPs, chapters and other special interest groups </li></ul></ul>
  14. 14.
  15. 15.
  16. 16. <ul><li>New communities for all members to participate in: </li></ul><ul><ul><li>Sustainability </li></ul></ul><ul><ul><li>Emergency Planning & Business Continuity </li></ul></ul><ul><ul><li>CFM ® Study Group </li></ul></ul><ul><ul><li>Between Jobs </li></ul></ul><ul><li>Geographic Communities </li></ul><ul><ul><li>For regions without a chapter </li></ul></ul>
  17. 17. Corporate Sustaining Partners <ul><li>Outstanding providers that contribute to IFMA’s mission to advance the profession while also elevating their visibility among the facility management community. </li></ul>
  18. 18. <ul><li>CSPs are highlighted in each issue of the FMJ , on the IFMA Web site and in the FM Resource Guide. </li></ul>How do I find an IFMA partner?
  19. 19. Connect to FM Deals and Discounts IFMA members can find products and solutions from CSPs at a discounted rate! Look for the Big Red Button on the IFMA Web site and in quarterly newsletters.
  20. 20. FM Resource Guide <ul><li>Regionally divided </li></ul><ul><li>GSA-approved </li></ul><ul><li>State contract approved </li></ul><ul><li>Minority/woman-owned business </li></ul><ul><li>Sustainable </li></ul><ul><li>Nationwide/global </li></ul>
  21. 21. FM Online Guide
  22. 22. 2010 Spring Event <ul><li>Sustainability, facility management and leadership training </li></ul><ul><li>FM courses </li></ul><ul><li>Council training </li></ul><ul><li>Leadership training </li></ul><ul><li>Expo </li></ul>April 12 -14 Philadelphia, PA
  23. 24. Publications <ul><li>Bimonthly, award-winning magazine </li></ul><ul><li>Editorial opportunities </li></ul><ul><li>Interactive </li></ul><ul><li> </li></ul>Facility Management Journal
  24. 25. Publications <ul><li>WIRE </li></ul><ul><li>Biweekly, e-publication </li></ul><ul><li>Membership updates </li></ul><ul><li>Networking opportunities </li></ul><ul><li>Upcoming events/promotions </li></ul><ul><li>Biweekly, e-publication </li></ul><ul><li>Hot FM topics </li></ul><ul><li>Networking opportunities </li></ul><ul><li>Upcoming events/promotions </li></ul>IFMA INSIDER
  25. 26. Social Media (figures as of 10/01/09) <ul><li>Twitter- 945 followers </li></ul><ul><li>Facebook- 957 subscribers </li></ul><ul><li>LinkedIn- 4,279 subscribers </li></ul><ul><li>YouTube- 36 videos </li></ul><ul><li>Flickr- 1,793 photos </li></ul>Links available at
  26. 27. Free Resources <ul><li>Energy Efficiency Index </li></ul><ul><li>Sustainability Task Force Report </li></ul><ul><li>Strategic Facility Planning: A White Paper </li></ul><ul><li>Facility Management Forecast </li></ul><ul><li>Asset Lifecycle Model </li></ul>
  27. 28. Research
  28. 29. <ul><li>Separate entity from IFMA </li></ul><ul><li>Promotes and supports scholarships, educational and research opportunities for the advancement of facility management worldwide </li></ul><ul><li> </li></ul>
  29. 30. Recent IFMA Foundation Publications <ul><li>Cut it Out: Save for Today, Build for Tomorrow </li></ul><ul><li>The Business of Green Cleaning </li></ul><ul><li>Violence in the Workplace – The Role of the Facility Manager </li></ul><ul><li>Pandemic Preparedness Manual </li></ul>
  30. 31. IFMA’s Education Programs <ul><li>IFMA’s education department offers a number of different opportunities throughout the year including: </li></ul><ul><ul><ul><ul><li>i-Sessions focusing on trends, research, and hot topics </li></ul></ul></ul></ul><ul><ul><ul><ul><li>on-line courses and classroom courses for all core competency courses </li></ul></ul></ul></ul><ul><ul><ul><ul><li>sustainability courses </li></ul></ul></ul></ul><ul><ul><ul><ul><li>approval of chapter programs for CEU’s </li></ul></ul></ul></ul>
  31. 32. Development of new programs/courses are based on: <ul><ul><ul><li>Job task analysis </li></ul></ul></ul><ul><ul><ul><li>Professional development needs assessment </li></ul></ul></ul><ul><ul><ul><li>Research projects, benchmark reports, etc. </li></ul></ul></ul>
  32. 33. Professional Development Needs Assessment <ul><li>Conducted study in summer of 2008 on future development trends/strategies </li></ul><ul><li>More than half of the respondents have taken professional development offerings in the past year. The majority have taken IFMA programs, local universities or employer in-house programs . </li></ul>
  33. 34. Key Findings . . . <ul><li>Most respondents agreed that the materials and content offered by IFMA provided strategies they can apply to their jobs, are relevant to their careers, are valuable in advancing their careers and are comprehensive enough to fulfill their career needs. </li></ul><ul><li>Respondent agreement is strongest regarding how critical it is for facility managers to take courses on current issues and that participation in classes and other education programs would increase if more were offered locally. </li></ul>
  34. 35. Key findings about credentials... <ul><li>Recognition of the CFM ® was at 84% with the FMP at 76%. </li></ul><ul><li>On a scale of 1 to 5 (5 being the highest), 4.5 were satisfied with the process required to obtain the CFM. </li></ul><ul><li>Across a myriad of certifications, preference is highest for CFMs. </li></ul>
  35. 36. <ul><li>FM Credentials </li></ul><ul><li>for your future </li></ul>
  36. 37. Curriculum-Based Versus Competency Based <ul><li>Curriculum-Based / Knowledge-Based - A program requiring successful completion of specific coursework. </li></ul><ul><li>Competency-Based - A program that assesses professional competence through work experience, education and the ability to pass a comprehensive exam. </li></ul>
  37. 38. The Core Competencies <ul><li>Operations and Maintenance </li></ul><ul><li>Quality Assessment and Innovation </li></ul><ul><li>Planning and Project Management </li></ul><ul><li>Human and Environmental Factors </li></ul><ul><li>Communication </li></ul><ul><li>Real Estate </li></ul><ul><li>Finance </li></ul><ul><li>Technology </li></ul><ul><li>Leadership and Management </li></ul>
  38. 39. Facility Management Professional
  39. 40. FMP Profile <ul><li>Students entering the profession from universities, certificate or technical programs </li></ul><ul><li>Facility management practitioners with less than five years experience or anyone that is interested in obtaining a knowledge-based designation. </li></ul><ul><li>Transitioning professionals with significant experience in previous careers </li></ul><ul><li>Partner practitioners such as architects, designers and safety engineers </li></ul><ul><li>Associated corporate providers of facility management products and services </li></ul>
  40. 41. Top 5 Reasons to Earn Your FMP <ul><li>Build a solid foundation </li></ul><ul><li>Start your career in the right direction </li></ul><ul><li>Prepare for the CFM ® Exam </li></ul><ul><li>Set yourself apart from the competition </li></ul><ul><li>Establish your professional network </li></ul>
  41. 42. The Current FMP Program <ul><li>The Business of FM </li></ul><ul><li>Operations and Maintenance </li></ul><ul><li>Planning and Project Management </li></ul><ul><li>Leadership and Management </li></ul><ul><li>The foundation of the profession </li></ul>
  42. 43. IFMA Courses: convenient and flexible <ul><ul><li>All courses required for the FMP designation are available through IFMA’s online education or in a classroom format at IFMA events. </li></ul></ul><ul><ul><li>Click on the Learning tab at for class schedules and more information. </li></ul></ul>
  43. 44. Certified Facility Manager ®
  44. 45. CFM ® The first certification in facility management and the most respected global credential in the industry, setting the standard for ensuring the knowledge and abilities of practicing facility managers.
  45. 46. CFM ® Facts & Figures <ul><li>Established in 1993 </li></ul><ul><li>Certification process designed to assess competence in the field through work experience, education and the ability to pass a comprehensive exam. </li></ul><ul><li>3-year maintenance cycle </li></ul><ul><li>Held by more than 3,600 professionals in 32 countries </li></ul>
  46. 47. Confirm Eligibility and Apply Education Years of FM Experience Facility management master's or bachelor's degree from an IFMA Accredited Degree Program * 3 years (3 yrs w/FMP) Related bachelor's degree * 4 years (3 yrs w/FMP) Non-related bachelor's degree or associate's degree * 5 years (4 yrs w/FMP) Secondary education * 8 years (5 yrs w/FMP) All categories require some form of continuing education within the past 5 years.
  47. 48. CFM ® Exam Review course <ul><li>Taught by Certified Facility Managers ® with many years of facility management experience </li></ul><ul><li>Update and assess your knowledge and skills related to each competency area </li></ul><ul><li>Learn about the format of the exam and review sample questions </li></ul><ul><li>Become more confident and comfortable when you take the exam </li></ul>
  48. 49. Questions