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IIBA Rochester NY Chapter Kickoff - Jan 2009
1. International Institute of Business Analysis Chapter Kick-off The Journey to Professional Excellence Greater Rochester, NY January 2009
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3. International Institute of Business Analysis TM www.theiiba.org Develop and maintain standards for the practice of business analysis and for the certification of its practitioners IIBA is an international not-for-profit professional association for business analysis professionals. Vision The world's leading association for Business Analysis professionals Mission
6. IIBA™ Journey – Growth www.theiiba.org What have we done & where are we going? March 2004 March 2005 Dec 2005 July 2006 Oct 2008 Dec 2008 Members 37 181 1091 2300 7437 8000 Chapters 1 21 42 66 (70) 81 Countries 2 3 18 36 56 60 What have we done & where are we going? Jan 2007 Mar 2007 Apr 2007 Dec 2007 Oct 2008 Dec 2008 Forecast CBAP’s 16 19 37 230 458 700
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8. Business Analysis Body of Knowledge ® www.theiiba.org Identifies currently accepted practices Recognizes business analysis is not synonymous with software requirements Defined & enhanced by the professionals who apply it Captures the sum of the knowledge required for the practice of business analysis as a profession
9. The Business Analysis Body of Knowledge ® www.theiiba.org KNOWLEDGE AREAS PURPOSE Business Analysis Planning & Monitoring Determine what we need to do Enterprise Analysis Understand the business problem & scope of possible solutions Elicitation Find out what the real needs of our stakeholders are Requirements Analysis Describe the characteristics & qualities of the solution the meets the stakeholder needs Solutions Assessment & Validation Determine whether a particular solution is right for our stakeholders Requirements Management & Communications Ensure that stakeholders agree on what needs to be delivered
20. Current State of IT Projects Source: The Standish Group Project Resolution History Nearly 2/3 of IT projects fail or are challenged 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 60% 1994 1996 1998 2000 2004 2006 Successful Projects Failed Projects Challenged Projects
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26. Business Analyst Flavors A “jack of all trades”, performing multiple roles e.g., business analyst, project manager, tester, etc. Possesses solid or advanced business subject matter expertise e.g., capital markets Hybrid Practitioner SME or Domain Practitioner Consulting Practitioner Possesses advanced skills in enterprise knowledge areas e.g., process, strategy business case development, domain expertise Generalists
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28. Ambiguity in the BA Role Source: The New Business Analyst: A Strategic Role in the Enterprise, November 2006 Evans Data Corporation Research Study Conclusion: there is a need for Business Analyst competency and career path definition Business Analysis 29.3% Project Management 18.7% Developer, Engineer, Development Lead 15.4% Subject Matter Expert, Domain Expert 13.5% Tester, Test Lead 10.1% Other 13.0%
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30. Business Analyst Career Path Level Proficiency Responsibilities Competencies Strategic Ability to perform strategic tasks with minimal direction Strategic Planning Enterprise Analysis Mentoring Business & IT Strategy Program and Portfolio Mgt. Systems Engineering, BPR, Six Sigma Enterprise Architecture Business Case Development Senior Ability to perform complex tasks with minimal coaching Elicit, Analyze, Specify, Validate, Manage Requirements Business & IT Domains Project & Program Mgt. Systems Engineering, BPR, Six Sigma Requirements Engineering Intermediate Ability to perform simple-to-moderately complex tasks with minimal assistance Elicit, Analyze, Specify, Validate, Manage Requirements Business &/or IT Domain Project Management BPR, Six Sigma Workshop Facilitation Requirements Modeling Associate Ability to perform simple tasks with assistance Scribe Simple models Help Desk support PM/BA Principles BPR, Six Sigma Principles Business Writing
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37. What is Needed to Build BA Capabilities? Framework Environment Resources Business Alignment Standards & Methodologies Organization & Structure Competency/ Career Development Enterprise Analysis Metrics Governance Training & Dev Customer Relationships Tools Assessment Team Dev Virtual Teams Business Benefit Management Knowledge Management
38. Where is the BA Profession Heading? Center of Excellence “ Strategic Alignment” Community of Practice “ Support” BA Practice “ Maturity”
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41. International Institute of Business Analysis On Behalf of IIBA Executive Team and All of Our Volunteers Thank You! Kathleen B. Hass Director at Large [email_address]
Kathleen Barret is the first and current President of the International Institute of Business Analysis, a professional association for Business Analysts. To support her passion for business analysis, Kathleen works at BMO Financial Group as Program Manager for the offshore software development group. She is here today to share her perspective on the history and future direction of the business analysis profession.
Road in Dubai
Road in Germany
Road in Canada
Road in Singapore Not about documentation / capturing requirements It is about the business
Process- not the people Roads in Brazil
Road in Japan…
The Autobahn in Germany
Roads in Paris. Version 1.0, in draft form, of the candidate handbook was released in November 2005 and contains the following requirements. Many of these are still being discussed and may change. Bullet 2 – PLUS experience in 3 out of 5 underlying fundamentals Bullet 3 – Currently, there is no reduction in work experience for post secondary education Bullet 4 – Required – must be from career manager, client or a CBAP Bullet 5 – required 21 hours in the last four years directly related to business analysis or the underlying fundamentals. CDUs will be able to be collected for conferences. 1) BA World, etc., does not fall under the "EEP" category. There is a separate category for conferences, etc. 2) Eventually (hopefully by the end of the year), conference providers (as well as other organizations such as IIBA Chapters) will be able to register their events with us, and receive a CDU code and allocated CDU value. They will then be able to advertise the number of CDUs that participants will receive.
Roads in India
What’s in it for me – at the local level? Networking is perhaps the most valuable benefit. By networking with other BAs you will learn what other people are doing, how they are overcoming challenges and even potential solutions to your challenges – there is comfort in numbers.
Traffic light in rural Britain
Australian Grand Prix – the “Starting Line”
Formula 1 Pit stop Crew in Italy!
Speaker Notes: Although the percentage of successful projects has grown steadily, it still accounts for only 35% of all projects. That means the majority of continue to struggle. With the number of critical projects predicted to double each year, it is essential that the project manager and business analyst work together to be successful.
Traffic light in rural Britain
The following slides contain material for the topic: The Professional Business Analyst It is essential that the BA get requirements right. For the system architect, poor requirements result in: - Disconnect between what is built and what the business needs For the project manager, inadequate requirements lead to: - Poor estimates - Time and cost management becoming virtually impossible For the business, insufficient requirements result in: - Challenged/failed projects - Business needs not met - Strategies not executed
Key message: one size does not fit all and it will not ever
Australian Grand Prix – the “Starting Line”
Key message: many skills and competencies required of a BA. Breadth and depth will be dependent on your organization Competency knowledge, ability, or expertise in a specific subject area or skill set Skill Something that can be demonstrated; learned technique Roles Analyst / Problem Solver Facilitator Negotiator Artist / Architect Planner Communicator Diplomat Expert / Consultant Strategist Revolutionary
Key message: role will continue to develop and specialize along 3 axis IT market driving formalization of BA role Cost of failure very high Relatively new role – least mature – other industries / functions have been getting by without formalizing the role Other clearly defined roles within IT – PM, Dev, Tester, architect… Reason why BA BOK had an IT focus – huge need from IT industry Reason why BAs from IT becoming certified before BAs from other areas Rest of marketplace is specialist – e.g., product manager, process engineer, marketing, facilitator Current BOK, because limited focus, does not address the needs of hybrid role – one which combines knowledge from a variety of roles Future BOK will become more robust at the generalist level but also begin to develop / describe areas of specialization
Key message: challenge to leap from tactical to strategic
The BA manages business benefits by: Preparing project business case to invest in the most valuable projects Ensuring that the business case remains viable and continued investment in the project is still warranted during the project Measuring business benefits based on new solution - Actual benefits that are achieved vs. benefits promised in the business case
Need for BAs = f(maturity, size, diversity)
Support the IIBA supporting you – the BA
Kathleen Barret is the first and current President of the International Institute of Business Analysis, a professional association for Business Analysts. To support her passion for business analysis, Kathleen works at BMO Financial Group as Program Manager for the offshore software development group. She is here today to share her perspective on the history and future direction of the business analysis profession.