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An Operations Management 
Analysis and Audit Case of 
Mitsubishi Motors Philippines 
Corporation 
Alvarado – Ang – Tinio - Pinpin
in the 
Quality and 
Excellence 
automotive industry 
Only one picture comes to mind. 
Logo of three diamonds
Mitsubishi motors 
Philippines 
corporation
Company 
Profile
SHORT HISTORY 
• Established: February 20, 1963 
• Chrysler Philippines Corporation 
State of the 
art 
• technology in automotive manufacturing 
• painting technology 
Today 
• Hikasaburo Shibata 
• Supplier of world class products and services
Mitsubishi Motors Sojitz Corporation
A = L E 
153,305 50,299 104,836 
These are all In millions of dollars
857 
EMPLOYEES 
Ortigas Avenue Extension, 
Cainta, Rizal 
Luzon, visayas, Mindanao 
Sta. Rosa, Laguna, Naga, Davao
Industry 
Background
GDP 
31.5% of the GDP is the Industrial Sector 
Output: 
P368 billion 
(3.8% of total gdp) 
26% growth in sales! 
(July 2014) 
* Major companies in the industry are 
independent
Development Trends 
96,588 
1. High demand of commercial vehicles and light trucks 
44,582 
2. Increasing every year 
1,079 
35,851 
57,796 
108,324 
48,328 
1,500 
40,231 
64,261 
120,000 
100,000 
80,000 
60,000 
40,000 
20,000 
0 
Commercial 
Vehicle (CV) 
Passenger 
Vehicle 
Trucks and 
Buses 
Asian Utility 
Vehicle 
Light Trucks 
2011 Sales (in units) 2012 Sales (in units)
Development Trends 
Toyota Motors 
Philippines 
Isuzu 
Philippines 
Corporation 
7% 
Ford Motors 
Philippines 
9% 
Mitsubishi 52% 
Motors 
Philippines 
Corporation 
26% 
Honda Cars 
Philippines 
Inc. 
6% 
Value Share of Total Sales 
Mitsubishi Motors capture 26%of the Total 
Shares!
Core 
Strategies 
and Key 
Programs
1) 50, 000 units 
produced in the year 
2014 
2) 20% market share 
3) PLANT expansion 
4) Mirage 
goals
Objectives 
• Shoki hoko (corporate responsibility) 
• Shoji Komei (Integrity) 
• Ritsugo Boeki (Global Perspective) 
• Driving pleasure and safety
Current 
Performance
Balance 
d 
Driving Pleasure and Safety for 
Customers 
Financial 
Customer Internal 
Process 
Learning 
And Growth 
scorecar 
d
Products
Cars 
SUV and UV
mitsubishi 
Products 
Customer Friendly 
Competitive 
Handled Well
Process
Knock down and local parts 
warehouse 
METAL 
FINISHING 
Paint shop Final 
assembly 
Body 
Welding
Tester 
line 
Quality 
Audit 
Dealer
• Assembly process of L300 
• Chassis,Trim, Final Line 
• Main assembly of vehicle: 6 
minutes per station 
• Observation: 4 minutes, 18 
seconds. 
Note 
Engine: assembled on the chassis on a 
separate line 
(3 minutes, 3 seconds) 
focus
Spray Bot 
8-Dip 
Paint Process 
Spot Welding Robot
Capacity 
Planning
Demand 
Forecasting 
• Annual Management Plan Target 
• 10-20% back up for allowances 
• Production of vehicles done 3 months in advance
Proposed 
Methodology 
L o n g r a n g e 
forecasting 
Economic 
See how the economy will affect the 
company 
Technological 
Being updated can help speed up the processes
Capacity 
Analysis 
L300 and Adventure 
Production 
13, 500 vehicles per 
shift per vehicle 
Total: 54, 000 units 
Lancer 
Production 
4,000 vehicles per 
shift per vehicle 
Total: 8, 000 units
Capacity 
Analysis 
• Produce 62,000 vehicles per year 
• Design Capacity: 100, 000 vehicles 
• Utilization: 62% 
• Bottleneck: Vehicle Assembly of 70 units 
(30 units of L300, 30 units of Adventure, 10 units of Lancer)
Facilities 
Layout
The Compound layout of the MMPC Plant 
BU St ock 
Ser vi ce 
Tr aining 
Par t s 
Center 
Total Land Area 190,295 sq.m. 
Plant 1 
(Bldg Area: 40,013 sq.m.) 
Plant 2 
(Bldg Area: 42,111 sq.m.) 
BU 
St ock
Floor Plan of the Vehicle assembly 
flow
Work Systems
mono 
Having the state of mind in creating QUALITY PRODUCTS and HAVING THE 
PASSION to improve it even more 
Zukuri
Kaizen 
new 
approach
Mura 
irregularity of movement 
Muri 
difficulty of task 
Importance of MINIMAL body 
movements 
utilize 
movements 
MuDa 
idleness of the worker
Raw 
materials 
suppliers 
• Wip inventory 
• Jit 
• FIFO 
inventory 
Bureau of 
Customs
Recommendatio 
ns
KEY 
FINDINGS 
1 Plant 
62% utilization 
Demand 
forecasting based 
on volume targets 
Inventory in Bureau 
of Customs 
Bottleneck at Vehicle 
Assembly with 70 units 
Local suppliers in 
Cavite and Laguna
Prioritization 
Operations Management Areas: 
(1) Utilization and Scheduling 
(2) Layout Design 
(3) Inventory 
Final 
Ranking 
Insufficien1t Raw Materials 
2 Capacity utilization and 
demand forecasting 
3One plant 
4 Longer delivery time
Pareto Analysis
Recommendations 
SOLUTION #1 
Find local suppliers 
SOLUTION #2 
Purchase raw 
materials earlier than 
usual
Find local 
suppliers 
Strengths 
Less idle time, 
shipping costs, 
more cars 
produced 
Weaknesses 
Difficult to find 
local suppliers 
with same quality 
Opportunities 
Increase 
competitiveness 
Threats 
Relocation to 
other ASEAN 
countries
Purchase 
Raw Materials 
earlier 
Strengths 
Delay is 
avoided 
Weaknesses 
Forecasting 
and holding 
costs 
Opportunities 
Raw materials 
readily available; 
higher 
productivity 
Threats 
More vulnerable 
to sudden 
changes
Main recommendation 
Purchase raw materials 
in advance
Justifications 
• No investment required 
• May increase Holding Costs 
• Raw Materials helD up at the bureau of customs 
• Forecasting changes 
• Costs can be handed by the company
Monitoring Plan 
 Effectiveness 
 Changes needed 
 Holding and inventory costs 
 Forecasting techniques

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Pom project defense presentation

  • 1. An Operations Management Analysis and Audit Case of Mitsubishi Motors Philippines Corporation Alvarado – Ang – Tinio - Pinpin
  • 2. in the Quality and Excellence automotive industry Only one picture comes to mind. Logo of three diamonds
  • 5. SHORT HISTORY • Established: February 20, 1963 • Chrysler Philippines Corporation State of the art • technology in automotive manufacturing • painting technology Today • Hikasaburo Shibata • Supplier of world class products and services
  • 7. A = L E 153,305 50,299 104,836 These are all In millions of dollars
  • 8. 857 EMPLOYEES Ortigas Avenue Extension, Cainta, Rizal Luzon, visayas, Mindanao Sta. Rosa, Laguna, Naga, Davao
  • 10. GDP 31.5% of the GDP is the Industrial Sector Output: P368 billion (3.8% of total gdp) 26% growth in sales! (July 2014) * Major companies in the industry are independent
  • 11. Development Trends 96,588 1. High demand of commercial vehicles and light trucks 44,582 2. Increasing every year 1,079 35,851 57,796 108,324 48,328 1,500 40,231 64,261 120,000 100,000 80,000 60,000 40,000 20,000 0 Commercial Vehicle (CV) Passenger Vehicle Trucks and Buses Asian Utility Vehicle Light Trucks 2011 Sales (in units) 2012 Sales (in units)
  • 12. Development Trends Toyota Motors Philippines Isuzu Philippines Corporation 7% Ford Motors Philippines 9% Mitsubishi 52% Motors Philippines Corporation 26% Honda Cars Philippines Inc. 6% Value Share of Total Sales Mitsubishi Motors capture 26%of the Total Shares!
  • 13. Core Strategies and Key Programs
  • 14. 1) 50, 000 units produced in the year 2014 2) 20% market share 3) PLANT expansion 4) Mirage goals
  • 15. Objectives • Shoki hoko (corporate responsibility) • Shoji Komei (Integrity) • Ritsugo Boeki (Global Perspective) • Driving pleasure and safety
  • 17. Balance d Driving Pleasure and Safety for Customers Financial Customer Internal Process Learning And Growth scorecar d
  • 20. mitsubishi Products Customer Friendly Competitive Handled Well
  • 22. Knock down and local parts warehouse METAL FINISHING Paint shop Final assembly Body Welding
  • 23. Tester line Quality Audit Dealer
  • 24. • Assembly process of L300 • Chassis,Trim, Final Line • Main assembly of vehicle: 6 minutes per station • Observation: 4 minutes, 18 seconds. Note Engine: assembled on the chassis on a separate line (3 minutes, 3 seconds) focus
  • 25. Spray Bot 8-Dip Paint Process Spot Welding Robot
  • 27. Demand Forecasting • Annual Management Plan Target • 10-20% back up for allowances • Production of vehicles done 3 months in advance
  • 28. Proposed Methodology L o n g r a n g e forecasting Economic See how the economy will affect the company Technological Being updated can help speed up the processes
  • 29. Capacity Analysis L300 and Adventure Production 13, 500 vehicles per shift per vehicle Total: 54, 000 units Lancer Production 4,000 vehicles per shift per vehicle Total: 8, 000 units
  • 30. Capacity Analysis • Produce 62,000 vehicles per year • Design Capacity: 100, 000 vehicles • Utilization: 62% • Bottleneck: Vehicle Assembly of 70 units (30 units of L300, 30 units of Adventure, 10 units of Lancer)
  • 32. The Compound layout of the MMPC Plant BU St ock Ser vi ce Tr aining Par t s Center Total Land Area 190,295 sq.m. Plant 1 (Bldg Area: 40,013 sq.m.) Plant 2 (Bldg Area: 42,111 sq.m.) BU St ock
  • 33. Floor Plan of the Vehicle assembly flow
  • 35. mono Having the state of mind in creating QUALITY PRODUCTS and HAVING THE PASSION to improve it even more Zukuri
  • 37. Mura irregularity of movement Muri difficulty of task Importance of MINIMAL body movements utilize movements MuDa idleness of the worker
  • 38. Raw materials suppliers • Wip inventory • Jit • FIFO inventory Bureau of Customs
  • 40. KEY FINDINGS 1 Plant 62% utilization Demand forecasting based on volume targets Inventory in Bureau of Customs Bottleneck at Vehicle Assembly with 70 units Local suppliers in Cavite and Laguna
  • 41. Prioritization Operations Management Areas: (1) Utilization and Scheduling (2) Layout Design (3) Inventory Final Ranking Insufficien1t Raw Materials 2 Capacity utilization and demand forecasting 3One plant 4 Longer delivery time
  • 43. Recommendations SOLUTION #1 Find local suppliers SOLUTION #2 Purchase raw materials earlier than usual
  • 44. Find local suppliers Strengths Less idle time, shipping costs, more cars produced Weaknesses Difficult to find local suppliers with same quality Opportunities Increase competitiveness Threats Relocation to other ASEAN countries
  • 45. Purchase Raw Materials earlier Strengths Delay is avoided Weaknesses Forecasting and holding costs Opportunities Raw materials readily available; higher productivity Threats More vulnerable to sudden changes
  • 46. Main recommendation Purchase raw materials in advance
  • 47. Justifications • No investment required • May increase Holding Costs • Raw Materials helD up at the bureau of customs • Forecasting changes • Costs can be handed by the company
  • 48. Monitoring Plan  Effectiveness  Changes needed  Holding and inventory costs  Forecasting techniques

Editor's Notes

  1. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  2. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  3. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  4. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  5. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  6. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  7. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  8. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  9. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  10. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  11. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000
  12. Sales growth=17.8% Market share of 23%. Cainta plant-> 30,000 units a year->utilization rate is 15,000 units in 2013 Laguna->60,000 units a year (aims to increase to 100,000 from 15,000