Ten tips for succeeding at collaboration James Robertson, Step Two Designs (jamesr@steptwo.com.au)
 
TIP 1: Get ahead of the curve
TIP 2: Recognise when collaboration will work
clear purpose
common sense of community
Testing a few real-world examples Staff buy and swap area  Designing the new office space  Reviewing the new web strategy  Project collaboration  Sharing subject-matter expertise ?
TIP 3: Understand where collaboration fits in
Corporate Division Unit Team Individual
Corporate
Corporate DMS Corporate intranet
Individual
Individual
Division Unit Team
“ Inwards” “ Outwards”
Collaboration Publishing
TIP 4: Establish a portfolio of tools
Wikis Blogs Discussion groups Forums Team spaces Instant messaging Fileshares Mailing lists Intranet pages
TIP 5: Identify an owner of collaboration
TIP 6: Define boundaries and relationships
Collaboration Publishing
Collaboration Publishing Promoting Linking
TIP 7: Establish policies and support
Policies, governance and guidance ‘ At a glance’ overview of whole tool set Guidelines for selecting an appropriate tool Simple policies on when to use collaboration tools, ownership and usage practices ‘ Quick start’ guides for each tool set Automated usage stats for all collaboration tools Regular ‘housekeeping’ review of collaboration spaces Ongoing mentoring, support and training
TIP 8: Start by “gardening”
TIP 9: Focus on business needs
TIP 10: Don’t forget it’s all about people!
Questions? Stay in touch: James Robertson [email_address] Website:  www.steptwo.com.au Blog:  www.steptwo.com.au/columntwo Articles : www.steptwo.com.au/papers/subscribe Facebook:  www.facebook.com/group.php?gid=7095593237

Ten tips for succeeding at collaboration [+ audio]