The Business Case For Telecommuting
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This talk was presented at the Daycamp 4 Developers 2 on March 5th, 2011. In this talk I talked about my experiences with telecommuting, and why it makes sense for businesses to allow developers to work remotely.
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The Business Case For Telecommuting
- 1. http://www.egeniq.com info@egeniq.com @egeniq The Business Case For Telecommuting Ivo Jansch Day Camp 4 Developers 2 - March 5th, 2011
- 2. About Egeniq ā£ Startup ā£ Mobile ā£ Geeks ā£ Distributed ā£ Lean 2
- 3. About Ivo ā£ Enterprenerd ā£ Author ā£ Developer ā£ @ijansch 3
- 4. Traffic Jams 4
- 5. Congestion Statistics Bloomberg January 2011 Report: ā£ Traffic congestion cost the U.S. $114.8 billion in time and fuel in 2009 ā£ Congestion in 2009 wasted 28 gallons of fuel per commuter ā£ Chicago and Washington tied for the most congested urban area with commuters delayed by 70 hours a year on average Source: http://www.bloomberg.com/news/2011-01-20/traffic-jams-cost-u-s-114-8-billion-in- time-fuel-in-09-institute-says.html 5
- 6. Quick Win If every office worker will work from home just one day a week, most countries would no longer have a congestion problem. 6
- 7. Telecommuting Statistics ā£ 40% of working population could work from home (at least part time) ā£ 2% considered home primary work place (2008 number) ā£ 13% occasionally telecommuted ā£ Telecommuter numbers expected to grow 33% in the next 3 years (private sector) Source: http://en.wikipedia.org/wiki/Telecommuting 7
- 8. The Bottom Line Savings and Costs when telecommuting 8
- 9. Telecommuting Direct Savings ā£ Office Space ā£ Office Supplies ā£ Travel (time and money) ā£ Utility Bill 9
- 10. Telecommuting Direct Costs ā£ Home office supplies ā£ Communication cost (phonebills, internet) 10
- 11. Telecommuting Indirect Savings ā£ Well-rested staff = more productive staff ā£ Happier staff = more productive staff ā£ Larger talent pool = more skilled staff ā£ Less congestions = better economy 11
- 12. Telecommuting Indirect Cost ā£ Communication Efficiency Loss ā£ Disconnected Staff = Less Productive Staff? 12
- 13. Benefit: Increased Reach 13
- 14. The Work / Life Balance ā£ Adjust work to family instead of vice versa ā£ Drop the kids off at school ā£ Tasks between parents more evenly balanced ā£ The line between work and spare time is fading 14
- 15. Communication Colocation is Overrated 15
- 16. The Tale Of The Office Door 16
- 17. The Tale Of The Two Towers 17
- 18. Communication Is Changing 18
- 19. Talking To The Penguin Also known as ātalking to the catā 19
- 20. The Increased Talent Pool Recruiting Telecommuters 20
- 21. The Increased Talent Pool Please leave your friends and family behind for this amazing job 21
- 22. The Increased Talent Pool ?!?!?! 22
- 23. The Increased Talent Pool Great Developer My company Great Developer Great Developer Great Developer 23
- 24. Hurdles ā£ Salary differentiation ā£ The āLondon Taxā ā£ The Interview Process 24
- 25. International Distribution Hurdles ā£ Laws ā£ Taxes 25
- 26. The Distributed Workplace The Cloud As An Enabler 26
- 27. The File Server Is Dead ā£ Documents in the cloud ā¢ Google Docs ā¢ Dropbox ā£ Applications in the cloud ā¢ Private or public ā£ Source Control 27
- 28. Broadband Ubiquitous, fast internet 28
- 29. Day To Day Operations Challenges 29
- 30. Project Management ā£ Skills required ā¢ Communication skills ā¢ Communication skills ā¢ Communication skills ā¢ Communication skills ā£ Needs to believe in telecommuting 30
- 31. Four Ways To Structure A Team ā£ No Telecommuting ā¢ Agile ācolocated teamsā principle ā£ Distributed Teams ā¢ Two ore more colocated teams working on different parts 31
- 32. Four Ways To Structure A Team ā£ A few team members telecommute ā¢ Works well if some components are isolated ā¢ Be wary of isolation ā£ Everybody telecommutes ā¢ May not be ideal for everybody 32
- 33. Security ā£ Teleworkers are a threat to corporate IT ā¢ Email leaves the firewall, scary! ā¢ Not being in control of the desktop ā¢ No control over where information goes ā£ Ways to cope: ā¢ Standardization ā¢ āBring your own deviceā policy 33
- 34. International Telecommuting ā£ Timezone Challenges ā¢ (At what time is the #dc4d lunch break for you?) 34
- 35. Telecommuting Requirements Itās not for everyone 35
- 36. It only works if everybodyās on board ā£ Employee Buy-In ā£ Management Buy-In ā£ Customer Buy-In 36
- 37. Management Requirements ā£ Project Manager communication skills ā£ Results Driven ā¢ āManage by objectivesā vs close scrutiny ā£ Self Regulation ā£ Shared Responsibility 37
- 38. A Couch Is Not An Office 38
- 39. Workplace Requirements ā£ Ergonomic desk and chair ā£ Good working conditions ā£ Environment where you can concentrate ā¢ Common interruptors: kids, pets and partners ā£ Proper internet connection 39
- 40. Telecommuting != work from home ā£ Coworking spaces ā£ Telework centers ā£ Shared office space 40
- 41. Alternative: Nomad Workers 41
- 42. Job Requirements Can I work from home tomorrow? ā£ Work packages ā¢ Stories ā¢ Tickets 42
- 43. Telecommuting Enablers Increasing chances of success 43
- 44. Know Your Coworkers ā£ Learn to read people. ā¢ Thatās brilliant. ā¢ Thatās BRILLIANT!!! :-) :-) ā¢ ... thatās brilliant. :-( 44
- 45. Use Face To Face Meetings Differently 45
- 46. Channel Communications ā£ Use the right medium: ā¢ Practical things: skype chat ā¢ Emotions and politics involved? voip / phone ā¢ Asynchronous stuff: email ā£ Intrusive Instant Messaging ā¢ Context Switching still applies 46
- 47. Architecture Based Work Distribution ā£ Bad: ā¢ Monolithic applications ā¢ Tied Coupling ā£ Good: ā¢ Service Oriented ā¢ Design By Contract ā¢ Loosely Coupled ā¢ Componentized ā¢ Layered 47
- 48. Mobile 48
- 49. Telecommuter Friendly Offices ICTU Offices The Hague 49
- 50. Telecommuter Friendly Offices ICTU Offices The Hague 50
- 51. The Next Steps Telecommuting Is Just The Beginning 51
- 52. The Paperless Office 52
- 53. Say Goodbye to Office Hours ā£ Work whenever youāre most comfortable ā£ Work when youāre productive ā£ Synchronize with clients and coworkers when needed 53
- 54. Final Thoughts Almost There 54
- 55. The Misinterpretation of āWorkā āIām going to workā: ā¢ 1. The act of starting to work on something ā¢ 2. Transporting oneself to the work place āWork is what you do, not where you goā ā¢ Start seeing work as the verb instead of the noun 55
- 56. http://www.egeniq.com info@egeniq.com @egeniq Thank you! Questions? http://www.egeniq.com ivo@egeniq.com @ijansch http://joind.in/2526
- 57. Credits ā£ āThis is what I call telecommutingā by Tina Lawson - http://www.flickr.com/photos/ddfic/456799827/ ā£ āTraffic on 2nd Avenueā by Oran Viriyincy - http://www.flickr.com/photos/viriyincy/3889343455/ ā£ ā365::295 - The Two Towersā by Darren Kirby - http://www.flickr.com/photos/badcomputer/5106649784/ ā£ āDnamo Incubator Opening Dayā by Oriol Pascual - http://www.flickr.com/photos/sustainablerotterdam/ 4057036860/ ā£ āThe new workplace collaborationā by Tom Purves - http://www.flickr.com/photos/thomaspurves/361807318/ ā£ āSuSE and Tuxā by Lee Jordan - http://www.flickr.com/photos/leejordan/379872501/ ā£ āGirls with a laptopā by Tom & Katrien - http://www.flickr.com/photos/inferis/266391949/ ā£ āAnother day at the officeā by Peter Kaminski - http://www.flickr.com/photos/peterkaminski/1486766/ ā£ āBaking breadā by Christian Guthier - http://www.flickr.com/photos/wheatfields/3567317673/ ā£ āFoosballā by Yun Huang Yong - http://www.flickr.com/photos/goosmurf/505509952/ ā£ āiPad Caseā by Yutaka Tsutano - http://www.flickr.com/photos/ivyfield/4497654605/ ā£ āBob Bradenā by Carl Malamud - http://www.flickr.com/photos/publicresourceorg/2253006522/